Policy Uderwritte by: Highway Isurace Compay Ltd, Highway House, 171 Kigs Road, Bretwood, Essex CM14 4EJ LV= FLEET INSURANCE POLICY SUMMARY Some importat facts about your Fleet Isurace are summarised below. This summary does ot describe all the terms ad coditios of your policy so please take time to read the policy documet to make sure you uderstad the cover it provides. This policy is valid for a caledar year. Features ad beefits icluded Third Party Cover Third party liability: Ulimited idemity i respect of death or ijury to third parties (icludig passegers). Limited cover for damage to other people s property. Legal Represetatio ad Costs Reasoable legal costs ad expeses for represetig the Isured at a iquest or equiry or defedig charges of maslaughter or causig death by dagerous drivig. Towig Cover is exteded uder this sectio while the Isured vehicle is legally towig a carava, trailer or broke dow vehicle. Emergecy Medical Treatmet We will pay for emergecy medical treatmet followig a accidet ivolvig a isured vehicle. Fire & Theft Cover We will cover you for loss or damage to the isured vehicle, icludig stadard accessories ad fitted etertaimet equipmet by fire, lightig, explosio, theft or attempted theft. Sigificat exclusios or limitatios Ay amout above 5,000,000 for damage to other people s property whe caused by a isured commercial vehicle or motorcycle or ay amout over 20,000,000 for damage to other people s property whe caused by a isured private car ad ay amout above 5,000,000 for costs ad expeses icurred. Loss or damage to the isured vehicle. Ay property i the vehicle. Death or ijury to the perso drivig the isured vehicle. Liability for death, ijury or damage whe loadig or uloadig whe ot o a public road. We will pay for emergecy medical treatmet up to the limits specified i the Road Traffic Acts. Oly applies to Comprehesive or Third Party Fire & Theft cover. Must be the isured vehicle for a claim to be made. The maximum amout we will pay is the market value of the vehicle at the time the loss or damage occurred. The excess, or ay loss or damage up to the amout of the excess, that appears o the schedule. Ay amout over 1,000 for fitted etertaimet equipmet. Satellite avigatio equipmet uless fitted as stadard. Loss or damage if the isured vehicle is take, or drive, by ay perso who is ot a isured driver but is a member of the isured driver s or hirers family or household. You must keep your vehicle ad its keys safe at all times for a claim to be valid. You must ALWAYS close the doors, widows ad lock the vehicle removig the keys. Failure to do so may result i a claim for theft beig refused. Policy sectio iformatio ca be foud i 1 2
Features ad beefits icluded Accidetal Damage We cover loss or damage to the Isured vehicle, icludig stadard accessories ad fitted etertaimet equipmet. New Vehicle Replacemet If withi 1 year of you buyig a isured private car from ew, the vehicle icurs damage that will cost more tha 50% of the maufacturers list price the we will replace the isured private car with a ew oe of the same make, model ad specificatio. Widscree & Widows We will pay for damage to the Isured s vehicles widscree ad widows. Replacemet Locks If the keys, lock trasmitter or etry card for the keyless etry system of your isured vehicle are stole, we will pay up to 1,000 towards the cost of replacig: the door ad boot locks, the igitio ad steerig locks, the lock trasmitter ad etry card. Medical Expeses Cover for medical expeses for ijury to you or your passegers, i additio to the compulsory Emergecy Medical Treatmet fee (see Sectio 1), arisig from a accidet ivolvig the isured vehicle. Sigificat exclusios or limitatios Oly applies to Comprehesive cover. Ay exclusio or limitatio applyig to the Fire & Theft sectio also applies to this sectio. Damage caused by frost uless you have take all reasoable care to prevet it. Tyre damage caused by wear ad tear, brakig, puctures, cuts or bursts. Provisio of ay Courtesy Vehicle is subject to availability. Oly applies to Comprehesive cover. You must be the first registered ower of the vehicle uless it is subject to a leasig or cotract hire agreemet with you. We are ot liable for ay loss arisig from ay delay obtaiig the replacemet car. Ay paymet will be subject to the excess that appears o the schedule. This beefit does ot apply if the Policy exteds to cover self-drive hire. Oly applies to Comprehesive cover. There may be a limit to the maximum amout payable depedet o which widscree repairer or replacemet provider you use. We suggest you use our approved provider Highway Glasslie (0800 678 1010). Oly applies to Comprehesive ad Third Party Fire & Theft covers. Subject to our beig satisfied that the idetity or the locatio of your vehicle is kow to ay perso who may have the keys, trasmitter or etry card. Oly applies to Comprehesive cover. Maximum 150 paymet for each perso. Policy sectio iformatio ca be foud i 3 3 4 5 6 Foreig Use Cover exteded to member coutries of the Europea Uio ad ay coutry which the Commissio of the Europea Commuities is satisfied has arragemets to meet the requiremet of Article 7(2) of EC Directive 72/166/EC. Does ot apply to Fire & Theft oly cover. 7
Features ad beefits icluded Persoal Belogigs We will pay up to 750 for persoal belogigs i a isured vehicle if they are lost or damaged due to a accidet, fire, theft or attempted theft. Trailers We will provide cover for attached ad detached trailers. Sigificat exclusios or limitatios Moey, stamps, tickets, documets, egotiable securities or share or bod certificates, goods, samples or equipmet you or ayoe isured by this policy carry i coectio with ay trade or busiess. for loss or damage to property beig carried i or o ay trailer or disabled mechaically propelled vehicle. for loss of or damage to ay fixtures, fittigs or utesils carried i or o ay trailer. The first 250 of ay claim. Policy sectio iformatio ca be foud i 8 9 Uauthorised Movemet of Obstructig Vehicles We will isure you or ayoe employed by you to move a vehicle which is ot owed by you if it is blockig your right of way. We will also isure you or ayoe employed by you while parkig a vehicle, which is owed by a visitor, o your premises. Uauthorised Use We will isure your vehicle for use or drivig ot authorised by you, as log as that use or driver is allowed by your certificate of motor isurace. The driver must repay us ay moey we pay if a accidet happes. Oly applies to Comprehesive cover. 10 Oly applies to Comprehesive cover. 11 Pricipals Idemity Where your vehicle is beig used i coectio with cotract work o behalf of a pricipal we will idemify the pricipal i respect of compesatio they are legally liable to pay up to the idemity limit uder sectio 3 Accidetal Damage above. Death or bodily ijury to ay perso employed by the pricipal arisig out of or i the course of their employmet. liquidated damages or damages icurred uder ay pealty clause. 12 Child Seat Cover We will cotribute up to 100 per child seat towards the cost of a replacemet. Oly applies to Comprehesive cover. 13 Vehicles Laid Up ad Out of Use Where your vehicle is Laid Up we will provide cover for damage by fire or theft provided your vehicle is kept i a locked private or public garage or i a compoud surrouded by secure perimeter walls ad/or feces. mechaical, electrical or electroic failure, breakdow or breakage. loss of value followig repair. loss or damage arisig from theft while the igitio keys of your vehicle have bee left i or o your vehicle. 14
Features ad beefits icluded Sigificat exclusios or limitatios Policy sectio iformatio ca be foud i Uliceced Drivers Whe a licece is ot required by law the policy coditios requirig a valid licece to be held will ot apply. Oly applies to Comprehesive cover. 15 Car Sharig We will provide cover for your private car if used as part of a car-sharig arragemet. vehicle is costructed or adapted to carry more tha eight passegers (excludig the driver). passegers are beig carried i the course of a busiess of carryig passegers. 16 total cotributios received for the jourey cocered ivolve a elemet of profit. Persoal Accidet We will provide cover if you or a driver suffers accidetal bodily ijury i direct coectio with your vehicle withi three moths of the accidet which results i death, irrecoverable loss of sight i oe or both eyes or loss of ay limb. Ay amout exceedig 5,000 i respect of ay oe perso. Ay amout exceedig 10,000 i ay oe period of isurace 17 Legal Expeses We will pay for legal expeses to recover the isured perso s uisured losses followig a road traffic accidet resultig i damage, death or ijury. ay claim made more tha 90 days after the date of the icidet. claims i respect of the isured vehicle that your motor isurer repudiates or refuses to cover. fies, costs or expeses which a crimial court orders you to pay. 18 Coolig-off Cacellatio Right We hope you are happy with the cover this cotract of motor isurace provides. However, you have the right to cacel it withi 14 days of receivig the cotract of motor isurace, without givig ay reaso. You may cacel usig this cooligoff period by tellig us, or your isurace adviser, i writig or by email or telephoe ad cacellatio ca take effect immediately or from a later date, although it caot be backdated to ay earlier date. If you cacel your cotract of motor isurace before the start date we will retur ay premium paid i full withi 30 days of our receipt of the otice of cacellatio from you or your isurace adviser provided such otice is received by us prior to start date of the cotract. If you cacel i the first 14 days usig the coolig-off cacellatio coditio, we will charge you pro rata, subject to a miimum fee of 25 + Isurace Premium Tax, for the cover provided from the start date of the cotract util the cotract is cacelled, uless where a claim has bee made or icidet advised by you or someoe else that could give rise to a claim uder which circumstaces a refud of the premium is ot payable.
Your rights to cacel after the coolig-off period You may cacel your cotract of motor isurace at ay other time outside of the coolig-off period by tellig us, or your isurace adviser, i writig or by email or telephoe ad cacellatio ca take effect immediately or from a later date, although it caot be backdated to ay earlier date. If you or someoe else has ot made a claim i the curret period of isurace, we will refud part of your premium. We will work out the refud o a pro-rata basis less a premium charge of 25 plus Isurace Premium Tax to cover our admiistratio costs. Whe we work out the time you have bee covered, we use the period from the date the isurace started to the date we receive your istructios or to the later date you requested. We will ot refud ay of your premium if the cotract of motor isurace is cacelled followig a claim whether settled or ot. Makig a Claim If you wish to report a accidet or theft or wish to make ay claim please call our Cotact Cetre (UK) o 0800 028 9655, as soo as possible followig ay icidet. For widscree ad widow claims oly call 0800 678 1010. Widscree cover applies to Comprehesive cover. Complaits If you have a complait about your policy or the service you have received, please cotact the broker, itermediary or aget that arraged it. If they are uable to resolve your complait you may refer your complait to the Fiacial Ombudsma Service withi six moths of receivig their fial respose letter. Should you be uhappy with service provided by Highway please cotact us by phoe o 0800 678 3159 (For Textphoe please dial 18001 first. Opeig hours Mo-Fri 9am-5pm). If you prefer to write, please address your letter to Customer Care Team, Highway Isurace, Highway House, 171 Kigs Road, Bretwood, Essex. CM14 4EJ e-mail: customercare@highway-isurace.co.uk. Whe cotactig us please esure you quote your policy or claim umber as appropriate. A copy of our iteral complaits procedure is available o request. If we caot resolve your complait, you may refer your complait to the Fiacial Ombudsma Service withi six moths of receivig our fial respose letter. The address is: Fiacial Ombudsma Service, Exchage Tower, Harbour Exchage Square, Lodo, E14 9SR. Telephoe: 0800 023 4567 or 0300 123 9 123 (from mobile or o BT lies) E-mail: complait.ifo@fiacial-ombudsma.org.uk Website: www.fiacial-ombudsma.org.uk Makig a complait will ot affect your right to take legal actio. Fiacial Service Compesatio Scheme What happes if we are uable to meet our liabilities? If we are uable to meet our liabilities to our policyholders, you may be able to claim compesatio from the Fiacial Services Compesatio Scheme (FSCS). There are differet levels of compesatio, depedig o what kid of isurace you have: Compulsory isurace such as third party motor isurace, is covered for 100% of the claim. No-compulsory isurace, such as home isurace, is covered for 90% of the claim. You ca get further iformatio from the Fiacial Services Compesatio Scheme. 10th Floor Beaufort House, 15 St Botolph Street, Lodo EC3A 7QU. Telephoe 020 7741 4100 or e-mail, equiries@fscs.org.uk LV= ad Liverpool Victoria are registered trade marks of Liverpool Victoria Friedly Society Limited ad LV= ad LV=Liverpool Victoria are tradig styles of the Liverpool Victoria Group of compaies. Uderwritte by Highway Isurace Compay Limited, part of the Liverpool Victoria group of compaies. Highway Isurace Compay Limited, registered i Eglad ad Wales umber 3730662 is authorised by the Prudetial Regulatio Authority ad regulated by the Fiacial Coduct Authority ad the Prudetial Regulatio Authority, register umber 202972. Registered address for both compaies: Couty Gates, Bouremouth BH1 2NF. Tel: 01202 292333 21548768 05/15