ANZIIF Broking Studies ANZIIF. GROWING CAREERS.

ANZIIF Broking Studies ANZIIF. GROWING CAREERS.

Established more than 130 years ago, ANZIIF is the leading membership, education, training and professional development organisation for insurance and finance in the Asia-Pacific region. We believe that learning and professional development is vital to growing businesses and to achieving ongoing success. Formal qualifications enhance professional credibility, adding value for your clients by ensuring you provide the most up-to-date and relevant advice and service. This mantra is the backbone of ANZIIF as we strive to support our ever evolving industry through education and professional development. Knowledge is power and education improves your professional standing, deepens your capability and prepares you to be a technically-proficient leader. We offer a variety of professional development options to suit all requirements. Invest in your business by undertaking an ANZIIF qualification and see the growth of your business follow. We challenge you to challenge yourself. Sincerely PRUE WILLSFORD Chief Executive Australian and New Zealand Institute of Insurance and Finance

Why study? Stand out from the competition Career progression Stay relevant Provide the best advice Increase customer confidence Improve business performance 3

Why study with ANZIIF? ANZIIF has developed and implemented online, interactive short courses, called Skills Units, that can be completed in five to seven weeks. Skills Units offer the flexibility to study where and when best suits and are built around active learning, so that knowledge can be applied in practice to improve everyday work and subsequently enhance business performance. Skills Units are broken into three groups based on experience level: Level 1 Level 2 Foundation Knowledge Intermediate Knowledge Level 3 Specialised Knowledge The full list of Skills Units is available at anziif.com/education. What to study? ANZIIF offers a variety of study options for insurance broking professionals from standalone Skills Unit short courses to the qualifications listed below. The ANZIIF Certificates give the student the option of selecting from a variety of Skills Units until the credit points are reached to attain the formal qualification (40 points for ANZIIF Foundation Certificate and 80 points for ANZIIF Professional and Executive Certificates). The AQF Diploma of Insurance Broking consists of six compulsory units and three electives, whereas the AQF Certificate III in Insurance Broking is a 12-18 month traineeship. All units are $375 plus GST unless otherwise stated and there are no pre-requisites for any of the qualifications below. Qualification Recommended insurance industry knowledge Qualification format AQF Certificate III in Insurance Broking (FNS30615) Prior knowledge required 12-18 months traineeship ANZIIF Foundation Certificate in Insurance Foundation Select from a variety of Skills Unit options (total 40 credit points) ANZIIF Professional Certificate in Insurance Intermediate Select from a variety of Skills Unit options (total 80 credit points) AQF Diploma of Insurance Broking (FNS51215) Intermediate Six compulsory Skills Units and three elective Skills Units ANZIIF Executive Certificate in General Insurance Broking Specialised Select from a variety of Skills Unit options (total 80 credit points) 4

AQF Certificate III in Insurance Broking (FNS30615) The starting point for school leavers or anyone wishing to develop a career in insurance at entry level, the Certificate III traineeship is a government-subsidised, employment-based training program that gives new entrants a solid introduction to the insurance industry and provides a foundation for further development. The Certificate III in Insurance Broking is divided into the following eleven sections: 1. Working in an office environment 2. The insurance environment 3. The legal environment 4. The Insurance Contracts Act 5. The Corporations Act 6. Privacy 7. Codes of Practice and dispute resolution 8. Working with clients information collection 9. Working with clients solutions 10. Tier 2 Personal advice for brokers 11. Claims Current students also receive complimentary access to: the Insurance Broking Code of Practice course, Privacy Act, Tier 2 General & Personal Advice and General Insurance Code of Practice course. Visit anziif.com/cert3broking for further information and to enrol. 5

AQF Diploma of Insurance Broking (FNS51215) Students must complete six compulsory units and three electives for diploma qualification. AQF Diploma of Insurance Broking (FNS51215) Must complete six compulsory units Choose three elective units Provide professional insurance broking services and advice ASIC Tier 1 ($895) Undertake risk identification* Prepare a submission for new business Assess risk* Analyse and amend a broking client's insurance program ($750) Understanding general insurance products and policies Negotiate broking client claims Analyse the insurance market Review and improve service performance General insurance law and regulation for brokers Establish broking client loss control programs * Assess risks and Undertake risk identification to be released in April. ^ Negotiate treaty reinsurance release date to be advised. Visit anziif.com/dipbroking for further information and to enrol. 6

ANZIIF Professional Certificate in Insurance ANZIIF Professional Certificate in Insurance = 80 credit points from any of the following intermediate (level 2) Skills Units Provide professional insurance broking services and advice Analyse insurance claims Communicating and discussing options with clients Serving the customer Resolve disputes Understand general insurance products and policies Manage and interpret financial results General insurance law and regulation* Inspect damage and develop scope of work Tier 1 Life Insurance Introduction to underwriting Understand the core processes of underwriting Issues of renewal business * General Insurance Law and Regulation to be released in April. Visit anziif.com/profcertinsurance for further information and to enrol. 7

ANZIIF Foundation Certificate in Insurance ANZIIF Foundation Certificate in Insurance = 40 credit points from any of the following foundation (level 1) Skills Units Receive and record or register a claim General Insurance Code of Practice 2015 (5 points) General Insurance Code of Practice upgrade 2014 (3 points) Business fundamentals for financial services Insurance Brokers Code of Practice (3 points) Understand and apply insurance terminology Business fundamentals for General Insurance Insurance Contracts Act & Competition and Consumer Act (5 points) Introduction to General Insurance (5 points) Privacy Act (5 points) Visit anziif.com/foundcertinsurance for further information and to enrol. 8

ANZIIF Executive Certificate in General Insurance Broking ANZIIF Executive Certificate in General Insurance Broking = 80 points required 40 points from any of the following specialised (level 3) General Insurance Broking Skills Units 40 points from any of the following Skills Units Note: Each unit is worth 10 points (select four) Note: Each unit is worth 10 points (select four) Provide professional insurance broking services and advice ASIC Tier 1 ($895) Prepare a submission for new business Analyse and amend a broking client s insurance program ($750) Negotiate broking client claims Review and improve service performance Establish broking client loss control programs Manage changes to a broking client s insurance program Deliver professional insurance broking services General Insurance law and regulation for brokers Undertake risk identification* Assess risks* Analyse the insurance market Manage personal claims Settle personal claims Manage liability claims Settle liability claims Issue liability insurance contracts Manage industrial special risks claims Issue industrial special risks contracts Settle industrial special risks claims Manage business interruption claims Settle business interruption claims Issue consequential loss/business interruption contracts Negotiate treaty reinsurance^ Provide Tier 1 General Insurance Advice^ Review a liability portfolio Issue personal lines insurance contracts Manage group life insurance claims * Assess risks and Undertake risk identification to be released in April. ^ Negotiate treaty reinsurance and Provide Tier 1 General Insurance Advice release dates to be advised. Visit anziif.com/execcertbroking for further information and to enrol. 99

Compliance accreditations ANZIIF offers a range of Australian Securities and Investments Commission Regulatory Guide 146 (ASIC RG146) compliance solutions for financial services professionals. All courses are online, interactive, short courses that can be completed at the student s own pace. Tier 1 Insurance Broking Compliance Tier 1 compliance is compulsory for those giving detailed advice in insurance broking, life insurance, superannuation, financial planning, managed investments, derivatives, securities and general insurance, including personal accident and sickness products. This is a seven week course. Tier 2 General Insurance Compliance General and Personal Advice (for brokers) Tier 2 General Insurance Compliance General and Personal Advice is designed for anyone providing personal advice (including general advice) to retail clients about general insurance products and services (other than personal accident and sickness). This is a six hour course. In addition, ANZIIF also offers several other courses ensuring compliance with the relevant laws and regulations. Privacy Act The Privacy in Insurance course focuses on the application of the Australian Privacy Principles in a variety of real-world contexts. This is a 1.5 2 hour course. Insurance Contracts Act & Competition and Consumer Act This course provides a detailed overview of the Insurance Contracts Act 1984 and the Competition and Consumer Act 2010 and explains the key requirements of each Act on insureds and insurers. This is a 1.5 2 hour course. COMPLIMENTARY FOR ALL CURRENT ANZIIF STUDENTS AND MEMBERS Insurance Brokers Code of Practice The Insurance Brokers Code of Practice course provides a detailed overview of the Code and how the service standards apply in relation to brokers dealings with their clients, including client claims, complaints and disputes. This is a 1.5 2 hour course. 10

Enrol now Visit anziif.com/education or call ANZIIF customer service on + 61 3 9613 7200 (New Zealand free-call 0800 103 675). Recognition of Prior Learning Recognition of Prior Learning (RPL) is a government-recognised qualification option that allows an individual s relevant prior learning (employment training, volunteering, life experience, etc.) to be used towards the attainment of an AQF qualification and/or membership. Applicants must complete an eligibility assessment to ensure competency requirements for RPL are met. Visit anziif.com/education/recognition-of-prior-learning for further information on the RPL process. ANZIIF membership All ANZIIF students receive ANZIIF membership as part of their enrolment. Membership is valid for the calendar year in which they study. ANZIIF membership benefits include: 1 use of the ANZIIF postnominal * 2 unrestricted access to the latest broking, business, sales and management content via the ANZIIF Members centre 3 access to the Journal, the most-read insurance industry publication in the Asia-Pacific region 4 discounts for ANZIIF seminars and conferences 5 a subscription to ANZIIF s broking faculty newsletters. * Student member must upgrade to a CIP membership to use ANZIIF postnominals. Visit anziif.com/membership for further information. ANZIIF in the community ANZIIF also partners with industry on a range of initiatives to support the broking industry and the broader insurance community. These initiatives include: 1 Know Risk (knowrisk.com.au) is an independent community risk and insurance network and a great tool for brokers to explain risk to clients 2 Careers in Insurance (careersininsurance.com.au/careersininsurance.co.nz) is a cross-industry initiative that promotes insurance as a career choice to school and university students 3 ANZIIF s industry research provides thought leadership to the insurance community. 11

1385_0417_800 Australian and New Zealand Institute of Insurance and Finance RTO 3596 Australia Level 7 628 Bourke Street Melbourne Victoria 3000 T +61 3 9613 7200 New Zealand PO Box 344 Shortland Street Auckland 1140 T +64 9 379 7128 customerservice@anziif.com anziif.com 12