Criteria for evaluating new markets

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6.1 Criteria for evaluating new markets Criteria for evaluating the geographical market in general Key figures Development of population Development of GDP Development of GDP per capita Legal restrictions for economic activities Possible legal forms Conditions for profit repatriation Conditions for sales (e.g. local production) Operations risks Society Political system Ethnic and religious groups Languages Demographic structure Cultural distance Political risks Infrastructure Traffic infrastructure Telecommunications infrastructure Health care system Criteria for evaluating industry markets inside the geographical market Key figures Development of quantities in total and per sub-market Development of prices in total and per sub-market Development of market volume in total and per submarket Market system Players Flows of products and services Flows of information Producers and traders Sub-markets National and international competitors Wholesalers and retailers Competitive intensity Customers Customer segments Link between customer segments and sub-markets; industry segments Demand similarity

6.2 Process for evaluating new markets 1. Producing an initial list of potential new markets 2. Eliminating the less attractive markets = usual sequence of steps = most important possible loops 3. Selecting the most attractive markets

6.3 China's BERI ratings 2001 to 2007 Year Combined score Political risk index Operations risk index Remittance and repatriation factor 2001 57 56 49 66 2002 58 56 50 67 2003 58 56 50 69 2004 59 56 51 70 2005 60 56 52 71 2006 61 57 53 72 2007 61 57 53 73 (BERI, 2009)

Capacity shares of Holcim, Lafarge and Cemex in selected markets in 1999 6.4 Country Holcim Lafarge Cemex Total Argentina 38% 11% 0% 49% Canada 19% 33% 0% 52% France 13% 34% 0% 47% Indonesia 0% 3% 44% 47% Mexico 19% 4% 65% 88% Philippines 38% 21% 22% 81% South Africa 36% 26% 0% 62% Spain 10% 19% 27% 56% Venezuela 25% 24% 41% 90% (adapted from Bartlett/Beamish, 2011)

6.5 Initial list of potential new markets Geographical market Industries Industry market I Industry market II Industry market III Country A Country B Region C1 in country C Rest of country C Country D Country group E, F and G Country H = potential new markets = no potential new market

6.6 Summary of market data Geographical market Industries General information for geographical market GDP per capita Real annual GDP growth Political risk Index Operational risk Index Profit repatriation factor Industry market I Market size Size of relevant submarket Industry market II Market size Size of relevant submarket Industry market III Market size Size of relevant submarket Country A Country B Region C1 in country C Rest of country C Country D Country group E, F and G Country H = potential new markets = no potential new market

6.7 Comparison of three car part markets Number of cars Country A Country C Country B Average age of cars = current situation = expected position in five years

6.8 Remaining markets after the first round Geographical market Industries General information for geographical market GDP per capita Real annual GDP growth Political Risk Index Operational risk Index Profit repatriation factor Industry market I Market size Size of relevant submarket Industry market II Market size Size of relevant submarket Industry market III Market size Size of relevant submarket Country A Country B Region C1 in country C Rest of country C Country D Country group E, F and G Country H = potential new markets = no potential new market = eliminated in the first round

Managing the cultural barrier in international market research Option A Company Agency Customers, traders, competitors 6.9 Option B Company Agency Local branches Customers, traders, competitors Option C Company Foreign agencies Customers, traders, competitors Cultural barrier (adapted from Cateora/Gilly/Graham, 2009)

The five cultural indices of Hofstede for Switzerland, Germany, France and China Countries Indices Power distance index Individualism index Masculinity index Uncertainty avoidance index Long term orientation index 6.10 French - speaking Switzerland German - speaking Switzerland 70 64 58 70 40 26 69 72 56 40 Germany 35 67 66 65 31 France 68 71 43 86 39 China 80 20 66 30 118 (Hofstede/Hofstede, 2005)

Cultural differences between regions of Switzerland, Germany, France and China 6.11 Countries Differences Indices differences German - French Switzerland German Switzerland - Germany French Switzerland - Germany German Switzerland - France French Switzerland - France German Switzerland - China French Switzerland - China Differences in power distance Differences in individualism Differences in masculinity Differences in uncertainty avoidance Differences in long term orientation Total differences 44 5 14 14 0 77 9 2 6 9 9 35 35 3 8 5 9 60 42 2 29 30 1 104 2 7 15 16 1 41 54 49 6 26 78 213 10 44 8 40 78 180

Industry segments in the European market for low budget cars Customer group Product group Families with low income their car Young people buying first Purchasers Retired of a 2nd car persons Micro cars X X Companies providing company cars Crafts-men etc. Car rental + car sharing companies Subcompacts X X X X X X Compacts X X X X X X X Farmers 4-wheel sub-comp. X X X X X X 4-wheel compacts X X X X X X X X Cheap minivans X X Cheap cabriolets X X X Second hand cars X X X X = important in terms of volume = industry segments (Grünig, 2012) 6.12

6.13 The largest retailers for food and near food Company Country of origin Revenue from food and near food 2004 Revenue from food and near food 2009 Wal-Mart USA 288 405 Carrefour France 99 120 Tesco UK 65 90 Total for top ten - 839 1,087 Total world market Figures in billion USD - 3,500 4,800 (Deloitte, 2011; ETC group, 2005)

6.14 Scoring model for selecting the most attractive markets Option Criteria Overall evaluation Geographical market Industry market Cultural distance Size of the target submarkets Growth of the target submarkets Competitive intensity Access to distribution channel Industry market Importance of the criteria 2 3 2 2 3 A I 2 4 3 4 3 39 III 2 2 2 3 3 25 C1 I 3 2 2 1 2 26 Geographical market II 3 3 1 2 1 24 24 III 3 1 3 2 1 22 Rest of C III 3 2 2 3 1 25 25 E, F + G I 2 4 2 4 3 37 II 2 3 3 3 3 34 35.5 H I 2 1 2 2 2 21 II 2 4 3 2 4 38 29.5 Scores: 4 = very positive, 3 = positive, 2 = negative, 1 = very negative Importance of the criteria: 3 = high, 2 = medium, 1 = low 32

7. Evaluating market entry modes 7.1 Different alternatives within exporting Manufacturer Export firm Buyer Manufacturer Buyer Manufacturer Agent Buyer Manufacturer Manufacturer Distributor Sales representative Buyer Buyer Manufacturer Sales branch/ subsidiary Buyer Border = Company = Partners/customers

7. Evaluating market entry modes 7.2 Process for evaluating market entry modes 1. Eliminate the less suitable entry modes based on external and internal conditions 2. Select the best suitable entry modes based on a detailed evaluation

7. Evaluating market entry modes Matching market attributes, internal attributes and entry modes Market attractiveness Market attractiveness 7.3 high Production subsidiary Joint venture high Joint venture Production subsidiary low (Direct) export Licensing low Indirect export Direct export/ Licensing (Zentes, 1993) low high Market barriers low high Competitive strengths

7. Evaluating market entry modes 7.4 Scoring model for selecting the market entry mode Criteria Importance of the criteria Options Export via distributor Export via sales subsidiary Licensing Control over marketing 2 1 4 2 Control over after-sales service 2 2 4 2 Required financial resources 3 4 2 4 Requires management resources 1 4 2 3 Production costs 3 1 1 4 Custom duties to be paid 2 1 1 4 Flexibility to switch entry modes 1 2 3 2 Access to distribution channels 3 4 2 4 Risk of knowledge dissemination 2 2 4 1 Overall evaluation 45 46 59 Scores: 4 = very positive, 3 = positive, 2 = negative, 1 = very negative Importance of the criteria: 3 = high, 2 = medium, 1 = low (adapted from Mühlbacher/Dahringer/Leihs, 2006)

8. Developing an internationalization strategy for new markets Process for developing an internationalization strategy for new markets 0. Preparing the strategy planning project 1. Evaluating potential markets and selecting the most attractive ones 2. Determining the market entry modes for the attractive markets 8.1 = usual sequence of steps = most important possible loops 3. Developing feasibility studies for entering the attractive country markets 3. Developing feasibility studies for entering the attractive country markets 4. Developing the internationalization strategy 3. Developing feasibility studies for entering the attractive country markets 5. If needed: Signing agreements with partners 3. Developing feasibility studies for entering the attractive country markets 6. Developing the market entry programs

8. Developing an internationalization strategy for new markets 8.2 Market - entry mode combinations as result of Step 2 Most attractive markets Entry modes Geographical markets Industry markets Production subsidiary Sales subsidiary Distributor A I III E, F + G I II H II = selected entry mode = entry mode which would fit best

8. Developing an internationalization strategy for new markets Table of contents of a feasibility study for entering a country market 1. Served industry markets 2. Market entry mode(s) 3. If needed: Partner(s) 4. Marketing plans for the served industry markets 4.1 Industry market A 4.2 Industry market B 5. Resources needed 5.1 Human resources 5.2 Assets 5.3 Working capital 6. Quantitative objectives 6.1 Industry market A 6.2 Industry market B 7. Measures 7.1 Order of entering the industry markets 7.2 Steps and time needed for building up activities in industry market A 7.3 Steps and time needed for building up activities in industry market B 8. Responsibilities 9. Budget 9.1 Expenses including investments 9.2 Revenues 10. Economic evaluation 8.3

8. Developing an internationalization strategy for new markets 8.4 Net present values of market entry options Market entry options Market A with wholly owned production subsidiary Market E, F + G with sales subsidiary Free cash flows Year 0 Year 1 Year 2 Year 3 Year 4 Year 5 Year 6 Year 7 Year 8 Discount rate NPV -1,500 +150 +200 +250 +250 +250 +250 +250 +750 10% -58-600 +90 +120 +150 +150 +150 +150 +150 +150 9% +160 Market H with sales subsidiary -400 +60 +80 +100 +100 +100 +100 +100 +100 8% +131 Figures in 1,000 EUR NPV = net present value

8. Developing an internationalization strategy for new markets Table of contents of an internationalization strategy for new markets 1. Country and industry markets to build up 2. Entry modes and, if needed, partners 3. Quantitative market objectives 4. Timetable 5. Responsibilities 6. Investment budgets and free cash flow targets 8.5

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