Türk Telekom. Q Investor Presentation Türk Telekom. All Rights Reserved.

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Türk Telekom Q3 2009 - Investor Presentation 1 2009 Türk Telekom. All Rights Reserved.

Notice The information contained herein has been prepared by Türk Telekom (the Company). The opinions presented herein are based on general information gathered at the time of writing and are subject to change without notice. The Company relies on information obtained from sources believed to be reliable but does not guarantee its accuracy or completeness. These materials contain statements about future events and expectations that are forward-looking statements. Any statement in these materials that is not a statement of historical fact is a forward-looking statement that involves known and unknown risks, uncertainties and other factors which may cause our actual results, performance or achievements to be materially different from any future results, performance or achievements expressed or implied by such forward-looking statements. Except to the extent required by law, we assume no obligations to update the forward-looking statements contained herein to reflect actual results, changes in assumptions or changes in factors affecting these statements. This presentation does not constitute an offer or invitation to sell, or any solicitation of any offer to subscribe for or purchase any securities and nothing contained herein shall form the basis of any contract or commitment whatsoever. No reliance may be placed for any purposes whatsoever on the information contained in this presentation or on its completeness, accuracy or fairness. The information in this presentation is subject to verification, completion and change. None of the Company nor any of its shareholders, directors, officers or employees nor any other person accepts any liability whatsoever for any loss howsoever arising from any use of this presentation or its contents or otherwise arising in connection therewith. Note: EBITDA numbers in this presentation include revenues, direct cost of revenues, selling and marketing expenses, general administrative expenses, research & development costs, and other operating income/(expense), but exclude depreciation and amortization cost, financial income/(expense), income/(loss) from related parties, and minority interest. 2

Index Section Page I Market Update & Consolidated Performance 4 II Fixed Line Results & Strategy 7 III Mobile Results & Strategy 13 IV Financials 20 V Appendix 29 3

Section I Market Update & Consolidated Performance 4

Market Update Fixed Line Market Mobile Market FNP is in place since Sep 09 Price war damaging the market overall Local call licenses granted. Interconnection Light in the tunnel seen recently with the protocols yet to be agreed. prepaid counter pricing adjustments but more Naked ADSL being discussed with TA action required Positive discrimination for alternative Overall off-net traffic increasing due to operators continues transformation to all direction offers On the technology front, 3G services launch has been completed in Q3 5

Consolidated Performance Revenue (TL millions) Operating Profit (TL millions) EBITDA (TL millions) 7,592 7,818 45% 3,412 42% 3,257 + 3% 29% 2,191 26% 2,057-4.5% -6% 2008 9M 2009 9M 2008 9M 2009 9M 2008 9M 2009 9M Despite recession and mobile price war, revenue grew by 3% on the back of strong growth in mobile and broadband Consolidated EBITDA margin maintained at low 40%s with the help of strong OPEX controls 6

Section II Fixed Line Results & Strategy 7

Fixed Voice Fixed voice is now less than 20% of total voice traffic Focusing on increasing share of fixed fee in PSTN revenue via bundle packages JeTTfon JeTTvel Convergence is a priority Wirofon: Call origination and termination service over internet connected end devices Nomadic numbers & Web-based Wirofon Medical assistance, entertainment & information services at Videophone E-invoice is a big success with approximately 6mn subscribers 8

ADSL ARPU improvement as a strong revenue growth driver Successful up-sell: NET packages (up to 8Mbps) reached 21% of total customer base Various VAS to come: Sobee, Web TV, etc. Need to regain momentum in household penetration NeTTe çocuk var School-safe internet Vitamin now covering school curriculum up to age 18 Starter internet just launched Wi-Fi hot spots now over 5,000 Complementary mobile internet offer launched in mid-september 9

Fixed Line Revenue & EBITDA Highlights Revenue (TL millions) EBITDA (TL millions) 6,181 6,199 + 0.3% 49% 3,047 51% 3,191 + 5% 2008 9M 2009 9M 2008 9M 2009 9M ADSL growth has offset the negative impact on fixed voice revenues from mobile price wars and recession Strong OPEX controls resulted in better EBITDA margin 10

Fixed Line Highlights Wholesale ADSL Connections (millions) ADSL ARPU (TL) * 4.5 5.8 6.0 29.1 29.9 + 3% 26.8 + 8% 29.0 2007 YE 2008 YE 2009 Q3 2009 Q2 2009 Q3 2008 9M 2009 9M PSTN Access Lines (millions) PSTN ARPU (TL) * 18.2 17.5 16.8 23.1-4% 22.1 24.6-7% 22.8 2007 YE 2008 YE 2009 Q3 2009 Q2 2009 Q3 2008 9M 2009 9M Focus in 2009 for TTNET has been ARPU growth via up-selling to existing customers while ADSL connection growth stalled as a result of the recession and lack of effective competition in the retail market Access lines continue to decline with impact from economic recession; PSTN ARPU negatively impacted by mobile price war * Revenue divided by average number of access lines/subscribers 11

Fixed Business Headcount Number of Employees (thousands) * Total Personnel Cost as a % of Revenue 37.0 29.8 29.9 29.9 29.3 24.1% 22.1% 22.0% 21.2% 2007 YE 2008 YE 2009 Q1 2009 H1 2009 Q3 2008 YE 2009 Q1 2009 H1 2009 9M Access lines per employee is 573 in Q3 2009 compared to 547 in Q3 2008 Total fixed line personnel cost as a percentage of revenue is maintained at low 20%s * Fixed Network Operating Unit only 12

Section III Mobile Results & Strategy 13

Mobile Business 2009 YTD Price war shrinking the profit pool for all operators; but initial signs of price rationalization Reduced mobile market penetration in 2009 YTD New leadership being built 3G services successfully launched by August Wholesaling mobile internet to all ISPs as a complement to their fixed offers Avea raised its prepaid counter pricing - potentially more pricing moves 14

Mobile Revenue & EBITDA Highlights Quarterly Revenue (TL millions) Quarterly EBITDA (TL millions) 25% 625 + 11% 693 + 21% 572 3% 17-33 % 2% 11-92% 142 2009 Q2 2009 Q3 2008 Q3 2009 Q2 2009 Q3 2008 Q3 YTD Revenue (TL millions) YTD EBITDA (TL millions) 1,589 + 16% 1,850 23% 366-82 % 4% 67 2008 9M 2009 9M 2008 9M 2009 9M Q3 revenue, a quarter record, shows 11% growth compared to Q2 EBITDA margin low as a result of continued pre-paid price war and costs of investing in revenue growth 15

Mobile Revenue Trend Revenue Trend (TL millions) * 576 679 749 697 477 476 654 482 701 535 741 572 593 524 536 532 626 625 703 693 Avea has continued to match Vodafone revenues throughout 2009 407 341 Q1 07 Q2 07 Q3 07 Q4 07 Q1 08 Q2 08 Q3 08 Q4 08 Q1 09 Q2 09 Q3 09 AVEA Vodafone * Vodafone TL revenue figures are calculated based on blended TL ARPU figures and average number of subscribers in the relevant period. 16

Mobile ARPU Market Blended ARPU Trend (TL) AVEA ARPU (TL) 20.6 18.5 15.7 16.0 16.4 15.7 13.2 13.6 14.2 18.6 14.6 11.6 17.1 14.0 11.1 18.6 16.5 13.7 19.7 18.6 15.3 33.4 30.1 18.6 16.5 8.4 9.5 9.9 26.4 16.4 Q1 08 Q2 08 Q3 08 Q4 08 Q1 09 Q2 09 Q3 09 Turkcell AVEA Vodafone Q2 09 Q3 09 Q3 08 Prepaid Postpaid Blended Postpaid ARPU continue to grow Prepaid ARPU growth in Q3 mainly result of the impact from the change in the post-paid market dynamic where there is increasing use of all direction offers 17

Mobile Market Mobile Subscribers (millions) * Mobile Subscriber Market Shares 63.7 63.7 65.3 12.4 12.1 11.7 15.0 15.7 17.4 19.5% 18.9% 17.9% 23.5% 24.6% 26.6% 36.3 36.0 36.3 57.0% 56.5% 55.5% Q2 09 Q3 09 Q3 08 Q2 09 Q3 09 Q3 08 Turkcell Vodafone AVEA Total Turkcell Vodafone AVEA Market total mobile subscribers declined by 2.6% y-o-y * Figures are rounded 18

Mobile Subscriber Composition & MoU Subscriber Composition (millions) * Blended MoU -3% +3% 12.4 12.1 11.7-4% +7% 4.4 4.3 4.0 245 279 170 8.0-2% 7.8 +1% 7.7 +14% +64% Q2 09 Q3 09 Q3 08 Prepaid Postpaid Total Q2 09 Q3 09 Q3 08 Subscriber base declined due to continued competitive environment MoU growth controlled with the actions taken around HYO tariff towards the end of Q3 * Figures are rounded 19

Section IV Financials 20

Summary Consolidated P&L TL millions 2008 YE 2008 9M 2009 9M Revenues 10,195 7,592 7,818 EBITDA 4,342 3,412 3,257 Margin 43% 45% 42% Operating Profit 2,710 2,191 2,057 Margin 27% 29% 26% Financial Income/Expense, net (574) (80) (348) FX & Hedging Gain/Loss, net (596) (132) (224) Interest Income/Expense, net 29 60 (54) Other Financial Income/Expense, net (7) (8) (70) Tax Expense (509) (466) (474) Profit/Loss (a) 1,752 1,680 1,369 Margin 17% 22% 18% (a) After minority interest 21

Summary Consolidated Balance Sheet TL millions 2008 YE 2008 9M 2009 9M Intangible Assets (a) 2,734 2,611 3,140 Tangible Assets (b) 6,588 6,371 6,711 Other Assets (c) 2,295 2,373 2,527 Cash and Equivalents 1,042 1,109 856 Total Assets 12,659 12,464 13,234 Share capital 3,260 3,260 3,260 Reserves and Retained Earnings 1,853 1,783 1,740 Interest Bearing Liabilities (d) 3,455 3,322 4,418 Provisions for Long-term Employee Benefits 667 887 732 Other Liabilities (e) 3,424 3,212 3,084 Total Equity and Liabilities 12,659 12,464 13,234 (a) Intangible assets excluding goodwill (b) Tangible assets include property, plant and equipment and investment property. (c) Major items within Other Assets are Trade Receivables, Due from Related Parties, Other Current Assets and Deferred Tax Asset. (d) Includes short-term and long-term borrowing and short-term and long-term obligations under finance leases (e) Major items within Other Liabilities are Deferred Tax Liability, Trade Payables, Provisions, Income Tax Payable, Due to Related Parties, Other Current Liabilities, Provisions for Employee Termination Benefits and Minority Put Option Liability 22

Summary Consolidated Cash Flow Statement TL millions 2008 YE 2008 9M 2009 9M Cash Flow from Operating Activities 3,353 2,269 1,917 Cash Flow from Investing Activities (1,330) (695) (1,376) CAPEX (1,638) (887) (1,549) Other Investing Activities 308 192 172 Cash Flow from Financing Activities (2,329) (1,836) (717) Net Change in Cash Position (a) (306) (262) (177) (a) Blocked deposits are included in operating activities rather than net cash position. 23

Summary Fixed Line P&L TL millions 2008 YE 2008 9M 2009 9M Revenues 8,319 6,181 6,199 EBITDA 3,897 3,047 3,191 Margin 47% 49% 51% Operating Profit 2,766 2,197 2,415 Margin 33% 36% 39% CAPEX 1,291 698 853 CAPEX as % of Revenue 16% 11% 14% 24

Fixed Line Revenue Breakdown TL millions 2008YE 2008 9M 2009 9M Fixed Line Revenue Breakdown 2009 9M* PSTN 5,218 3,961 3,520 ADSL 1,670 1,223 1,565 3% 2% 2% PSTN Other access 239 169 220 Leased lines 556 420 425 4% 7% ADSL Other Access Interconnection (a) 172 131 173 Other domestic revenue 148 111 145 International revenue (b) 216 160 148 25% 57% Leased Lines Interconnection Other Domestic Revenue International Revenue Sub-Total Revenue 8,219 6,175 6,196 Construction Revenue (IFRIC 12) 100 7 3 * Figures are rounded Total Revenue 8,319 6,181 6,199 (a) Interconnection includes Domestic (b) Revenue from international data services and inbound traffic terminated at Turk Telekom s international gateway 25

Fixed Line OPEX Breakdown TL millions 2008 YE 2008 9M 2009 9M Fixed Line OPEX Breakdown 2009 9M * Personnel 2,009 1,397 1,312 Interconnection 453 365 264 Personnel Commercial (a) 443 251 295 Interconnection Maintenance and Operations 407 310 251 22% Commercial Taxes & Government Fees 205 144 156 Doubtful Debts 136 114 74 Others 678 546 652 Sub-Total 4,331 3,128 3,005 2% 5% 8% 15% 9% 44% Maintenance and Operations Taxes & Government Fees Doubtful Debts Others Construction Cost (IFRIC 12) 91 6 3 Total OPEX 4,422 3,134 3,008 * Figures are rounded (a) Includes Commissions, Advertising & Marketing, SAC, SRC 26

Summary Mobile P&L TL millions 2008 YE 2008 9M 2009 9M Revenues 2,113 1,589 1,850 EBITDA 446 366 67 Margin 21% 23% 4% Operating Profit / Loss (55) (4) (358) Margin -3% 0% -19% CAPEX (excluding leasing) 465 272 897 * CAPEX as % of Revenue 22% 17% 48% * Includes 3G License Fee 27

Summary Mobile Business OPEX Breakdown TL millions 2008 YE 2008 9M 2009 9M Mobile Business OPEX Breakdown 2009 9M * Personnel 153 112 127 Interconnection 241 182 521 Commercial (a) 351 247 246 24% 7% Personnel Interconnection Commercial Maintenance and Operations 40 29 38 4% 29% Maintenance and Operations Taxes & Government Fees 390 295 358 Taxes & Government Fees Doubtful Debts 45 33 61 Others 447 325 433 20% 2% 15% Doubtful Debts Others Total 1,667 1,223 1,783 * Figures are rounded (a) Includes Commissions, Advertising & Marketing, SAC, SRC 28

Section V Appendix 29

Türk Telekom Ownership Structure Turkish Treasury Oger Telecom appoints 6 Board Members 31.7% Turkish Treasury appoints 4 Board Members 55.8% (1 of which represents Golden Share) 12.5% Effective Free Float Oger Telecom 30

Oger Telecom Saudi Oger Limited 80% 35% Saudi Telecom Company 5% 24% Oger Telecom Saudi Arabia Limited 26% 15% Minority Shareholders (*) 95% CellSAf 25% 75% 3C Telecommunications 99% Ojer Telekomünikasyon A.Ş. 100% 55.8% 50% 50% SA (*) Among Oger Telecom s direct and indirect minority shareholders are regional and blue chip global financial investors. 31

Türk Telekom Group 81% 100% Incumbent fixed line operator Mobile operator Retail broadband operator 100% 100% 100% 100% ( IES ) 100% 20% IT consulting, products and services IT product/ software services Education content Call center services Games software SPV 76% 50% 50% 100% IVEA Argela USA, Inc. 100% Sebit LLC. (USA) ALBTELECOM Sh. A. Albanian incumbent operator 32

Fixed Line Competition Koç- Biri offers voice bundle with ADSL: One month free call (local, long distance and international) with 24 months contract; also offers low priced ADSL Doğan-Smile offers aggressive pricing while its double-play offering continues (ADSL & Satellite TV) Tellcom-Superonline focuses more on high speed fiber offers. Also offers triple play packages (Superplay-Web TV + ADSL + Voice, free 150 minutes for 3 months) Turksat- UyduNet (Cable Broadband) double play offering continues (90 channels + cable internet) 33

Q&A Türk Telekom Investor Relations ir@turktelekom.com.tr www.turktelekom.com.tr +90 (212) 306 8080 34