COMMERCIAL 1. General. Fire and Allied Perils (buildings, contents, machinery and stock-in-trade)

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COMMERCIAL 1 Sometimes in business, it seems that what can go wrong, does go wrong. Luckily, commercial insurance can help you plan for every eventuality. We offer invaluable protection against theft, property damage, business interruption and liabilities. The commercial policy offers the following sections to choose from. Listed under each section are the key benefits included in the product offering at no additional cost: General Claims preparation costs - R10 000 Fire and Allied Perils (buildings, contents, machinery and stock-in-trade) Geyser cover - Automatically included in buildings cover Sprinkler leakage cover - R10 000 Disposal of salvage - Cover included and the insured will be offered first option to purchase salvaged goods Basic subsidence and landslip - Included for insured buildings Power surge damage to machinery or other electronic / electrical equipment (Including Load Shedding) - R50 000 Buildings Combined (commercial and residential buildings) Geyser cover - Automatically included Property owners liability - R1 000 000 Basic subsidence and landslip - Included for insured buildings Rental - Included but limited to 25% of the total sum insured Power surge damage to landlord's fixtures and fittings (Including Load Shedding) - R 50 000 Office Contents Locks and keys - R10 000 Theft (forcible and violent) - Included but limited to 25% of the sum insured Loss of rent - Included but limited to 25% of the sum insured Increase in cost of working - Included but limited to 25% of the sum insured Power surge damage to electronic / electrical equipment other than Electronic Data Processing Equipment (Including Load Shedding) - R50 000

COMMERCIAL 2 Business Interruption (consequential loss following material damage) Public utilities (extended cover) - 25% of sum insured maximum R25 000 Prevention of access - Included up to Business Interruption sum insured Prevention of access (extended cover) - 25% of sum insured maximum R25 000 Accounts Receivable Book debts or customers outstanding balances Theft Locks and keys - R 2 000 Malicious damage - R10 000 Money (money at premises and in transit) Locks and keys - R 2 000 Seasonal increase - December period limited to 15% of major limit Receptacles - R 2 000 Crossed cheques - R100 000 Glass (external and internal glass which will include signwriting) Special reinstatement - Included Fidelity (theft, dishonesty or fraud by employees) Extended cover (past employees) - Included for 30 days up to sum insured Goods in Transit Fire extinguisher charges - R10 000 Debris removal - R25 000 Business All Risk Worldwide cover for specified property Accidental Damage Accidental damage to property at premises Public Liability (broadform) Statutory legal defense cost - R100 000 (annual aggregate) Wrongful arrest or defamation - R100 000 (annual aggregate) Work away cover - Included for non-contracting activities

COMMERCIAL 3 Specialised Liability Cover can be included at an additional premium for: Schools Liability The cover provided is as follows: General Public Liability Professional Indemnity, which includes: - Wrongful arrest - Wrongful dismissal of an employee - Wrongful expulsion of a scholar - Infringement of copyright - Defamation - Loss of documents - R 25 000 - Medical malpractice - R1 000 000 Directors and Officers Liability Our Directors and Officers cover affords directors essential peace of mind protection against personal liability. The 2008 Companies Act allows companies to purchase insurance for directors liability provided the cover does not breach any of the non-indemnifiable sections of the Act. This comprehensive directors cover with fewer exclusions and additional enhancements is the first policy specifically designed around the New South African Companies Act to address personal liability needs of directors and managers in 2010 and beyond. Employers Liability Legal liability to employees Stated Benefits and Group Personal Accident Death, permanent or temporary disability income and medical expenses Machinery Breakdown and Deterioration of Stock Machinery Breakdown section: Power surge damage to machinery (Including Load Shedding) - R50 000 Motor Private motor vehicles, light delivery vehicles, commercial vehicles, motorcycles, buses, trailers and caravans Cover Included Locks and keys - R10 000 Wreckage removal - R10 000 Instruction for repairs - R 5 000 Fire extinguisher charges - R10 000

COMMERCIAL 4 Motor Liability Parking facilities - R2 500 000 Passenger liability - R5 000 000 Unauthorised passenger liability - R5 000 000 Contingent liability - R2 500 000 Third party liability - R5 000 000 Optional Cover Cover can be included at an additional premium for: Car Hire - Car hire for manual and automatic private type vehicles and LDV's - Executive car hire - Options are available for 30 (thirty) or 60 (sixty) days Credit Shortfall Cover can be included for vehicles insured and which cover has been selected up to a maximum limit of indemnity in the amount of R200 000 General Cover will be provided should any vehicle be comprehensively insured under the Vehicle Section: - Stolen or hijacked (and not physically returned to us) or - Damaged and deemed to be a write-off or uneconomical to repair We will pay, to the duly registered finance company that financed the purchase of the vehicle, any difference between the reasonable retail value and the settlement balance outstanding under a valid credit agreement subject to the total payment not exceeding R200 000. This payment will be subject to the terms and conditions of the Vehicle Section. Cover Cover under this extension is subject to: - Liability having been admitted for the loss or damage under the Vehicle Section - You providing us within 30 days of the loss or damage with a certified copy of the credit agreement and statement of your account reflecting the settlement balance outstanding as at the date of loss or damage

COMMERCIAL 5 Settlement The settlement balance outstanding is defined as the payment due at a specified date, which payment would settle the actual debt owing to the finance company but excluding: - Any additional amounts added to the principle debt in excess of the actual purchase price of the vehicle and vehicle accessories - Payments and/or interest in arrears - Any additional finance charges, legal costs owing to the finance company by you - Early settlement penalties - Maintenance, warranty programmes or any other amounts refundable to you such as value added products - Any shortfall resulting from re-advances or re-financing under the agreement - Any amounts owing where reduced installments are paid initially and a higher installment or lump sum is paid at a later stage. We will only compensate you for what you would have owed if you had arranged for an installment sale agreement (payments of equal amounts) over the term of the contract. Any interest and/or installments that would have been paid had there been no residual value or balloon payment, as recorded in the finance agreement, will be calculated from the first installment date of the credit agreement up to the month in which the claim occurred and will be deducted from the claims settlement amount - Any deductibles according to the underlying policy cover including any voluntary and/or compulsory excesses Electronic Equipment Software cover - R 5 000 Incompatibility cover - R 5 000 Increased cost of working - R10 000 Reinstatement of data - R10 000 Motor Traders (internal and external cover) Internal Cover Includes Third party liability - R2 500 000 External Cover Includes Windscreen - Included Third party liability - R2 500 000 Locks and keys - R 10 000

COMMERCIAL 6 Domestic Sections Sections available at an additional premium: Home Owners Dwellings that are owned by the business or individual for their respective rights and interests House Holders Cover for contents of domestic dwellings Personal Liability Non business related liability incurred at the private dwelling Please note that this is a summary of the cover available. Where applicable, extensions mentioned above can be increased at an additional premium. Cover provided, terms and conditions, excess amounts and exclusions of cover are contained in the relevant CIB policy wording or schedule.