Measuring and Predicting Financial Wellness Do your employees have their financial houses in order? PAGE 1
We believe being financially well is about more than just dollars and cents. It s also about how people feel. But how to do you measure, track and predict financial wellness without a true definition of what it is? Our research helped us to: Define financial wellness Measure it with the newly developed Fidelity Financial Wellness Score Estimate the financial wellness level of a workforce BUDGET DEBT SAVINGS PROTECTION The four domains of financial wellness These insights will help you better understand if your employees have their financial houses in order, pinpoint the areas where workers need help, and provide solutions to ultimately drive improved outcomes. PAGE 2
Being well... and feeling well How people are doing financially and how they are feeling don t always line up. HOW PEOPLE ARE DOING HOW THEY RE FEELING 62% 51% 48% 57% 40% 30% have less than 3 months salary saved for an emergency1 either just break even or spend more than they earn each month1 have credit card debt2 can t be happy unless they feel financially secure2 feel anxious, worried, or sick about their finances2 feel they have too much debt2 PAGE 3
Many bring stress to work Reducing financial stress can decrease absenteeism, increase productivity, and improve health benefiting employers and employees alike. 28% 54% 24% are distracted at work by finances3 are less committed at work after periods of stress4 avoid medical treatment due to cost5 PAGE 4 4
The foundation for measuring financial wellness We believe financial wellness is built on four key domains: budget, debt, savings, and protection, each with underlying components that create a holistic financial picture. In building a financial wellness score, we determined each domain is equally weighted at 25%. Calculation of monthly essential spending compared to take-home pay How they feel about their spending 25% Budget 25% Savings Household income Retirement savings rate Pension income How they feel about their ability to save Likelihood they are on track to meet goals Monthly debt payments compared to gross income Credit score Types of debt Debt 25% Protection 25% Ability to cover emergency expenses Appropriate insurance Feeling that they have adequate protection How they feel about their debt Time horizon they are planning for PAGE 5
The balance of being well and feeling well Within each of the four domains of financial wellness budget, debt, savings, and protection there are both objective and subjective measures. While each domain carries equal weight in building a score, the objective measures of how they re doing outweigh how they re feeling. 70% How they re doing Objective measures include income, savings, real spending, debt, and insurance coverage. These things are indicative of the behaviors people exhibit. 30% How they re feeling Subjective measures focus on how a person feels about their spending, debt, savings, and insurance. This is important because emotions also drive behaviors, but this does not carry the same weight as objective measures. PAGE 6
This score provides a framework to measure overall wellness and help individuals understand where they may need to improve. To apply the score, we collected in-depth financial data from more than 6,000 people.2 Their responses, along with Fidelity s points of view on personal finance, helped us score respondents in each of the four domains of financial wellness, as well as give them an overall score. FIDELITY FINANCIAL WELLNESS SCORE PAGE 7
The Financial Wellness Score The objective and subjective scores are weighted differently within each domain. Budget and protection have heavier subjective weightings because individual needs in these areas can vary greatly based on family and lifestyle. Objective How they re doing Subjective How they re feeling Total Budget Essential monthly expenses should not exceed 50% of post-tax income Debt Debts can be good or bad with respect to implications for financial well-being Savings Retirement income replacement ratio is a key indicator of savings efficacy Protection Emergency savings of at least 3 months income is recommended Financial Wellness Score 15 + 10 = 25 20 + 5 = 25 20 + 5 = 25 15 + 10 = 25 70 + 30 = 100 For more details on the four domains, please see the Glossary of Terms on Page 14. PAGE 8
The inspection summary How survey respondents scored: Excellent Good Fair At risk 81 100 61 80 41 60 0 40 14% 37% 33% 16% We applied our research to divide survey respondents into four categories. The scoring helped drive a deeper understanding of the financial behaviors of employees and the challenges they face. For greater insight, read our white paper. See About Fidelity s Financial Score on page 15 for methodology details. PAGE 9
The detailed report When applying the score to the individuals surveyed, we see significant differences in the financial behaviors of those who fell into the Excellent category compared with those in other categories. Excellent Good Fair At risk 14% 37% 33% 16% % of take-home pay spent on essentials Monthly debt payments as a % of pretax income Retirement savings rate Plan ahead time frame 24% 35% 42% 58% 7% 14% 19% 27% 18% 13% 8% 5% 10+ years 5 10 years 1 year Next few weeks Number of debts 1 2 3 4 Household income $50K-$472.5K ($150,000 median) $35K-$385K ($120,000 median) $25K-$252K ($85,000 median) $17.5K-$167K ($58,000 median) Numbers reported here are medians, except household income, which also reflects a range for those in the survey.. PAGE 10 PAGE 10
Modeling financial wellness becomes more accurate when we have access to robust data. Our survey population provided detailed financial information, which gave us the ability to create an accurate Financial Wellness Score by simply applying our methodology. We analyzed their retirement plan behaviors and found direct correlations between their actual level of financial wellness and their savings rate, balance, loan activity, and asset allocation in their DC plan. Our analysis of this data is the foundation for our Financial Wellness Model, which uses DC plan data to group participants into two categories: Financially well and needs attention. PREDICTING FINANCIAL WELLNESS See About Fidelity s Financial Model on page 15 for methodology details. PAGE 10 PAGE 11
Creating your report Based on DC plan behaviors alone, we can group your plan participants into two levels of financial wellness and see where they may need the most help. Here s an example of the results you can expect to see: How the workforce breaks down Needs attention Financially Well Where they need help SAVINGS BUDGET 40% 55% 46% 54% DEBT 38% PROTECTION 32% See About Fidelity s Financial Model on page 15 for methodology details. PAGE 12
A strategy for improvements The ability to define and measure Financial Wellness helps to better understand where employees might be struggling financially. Employers interested in improving the financial wellness of their employees should continue promoting resources focused on these key areas: SPENDING HABITS Many are surprised by their monthly spending because they haven t taken the time to create or review a budget. LACK OF EMERGENCY SAVINGS Being prepared for the unexpected can help avoid taking on debt or having to tap into long-term savings too early. CLEANING UP STUDENT DEBT As the cost of education increases so does the burden on employees, which may keep them from being able to save for other future priorities. NEED FOR PROTECTION Many people need help understanding how to use estate planning, life insurance, and more to protect the assets they have worked so hard to accumulate. PAGE 13
Glossary of terms EXPENSES Spending within one s means is the foundation upon which financial wellness is built. Maintaining a budget and a positive cash flow are necessary (though not sufficient) precursors to managing debt, saving for the future, investing, and protecting against risk. As a rule of thumb, we suggest spending no more than 50% of after-tax income on essential expenses, such as housing, food, and health care. DEBT Carrying too much debt can be a considerable barrier to savings. While all debts pose a burden on financial resources, not all debts are created equal: Some forms of high-interest debt (e.g., credit card debt and payday loans) are particularly harmful because it can be hard to make progress if only minimum monthly payments can be met. Other forms of debt such as mortgages generally have lower interest rates and tax advantages, and can be a good way to build credit. We suggest building a financial plan that includes a strategy for paying down debt. SAVINGS/INVESTING To achieve financial wellness beyond the here-and-now, individuals must not only take control of their debt but also save and invest for the future. This includes longterm savings and investing (e.g., for retirement) but also saving for short-term expenses such as home repairs or vacations. Specifically for retirement, we suggest saving a total of at least 15% of one s pretax income (combined employee and employer contributions) each year. RISK/PROTECTION Financial wellness requires not only managing, accumulating, and investing money appropriately but also ensuring against potential losses. Without adequate emergency savings and/or financial protection against catastrophic health shocks, disability, or property loss, one s financial situation can go from comfortable to distressed in the blink of an eye. We suggest building an emergency savings fund to cover 3 6 months of essential expenses and carefully reviewing healthcare and insurance benefits annually to ensure adequate coverage. PAGE 14
About Fidelity s Financial Wellness Score These findings are the culmination of a yearlong research project with Strategic Advisers, Inc., a registered investment adviser and a Fidelity Investments company, which analyzed the overall financial wellness of 6,300 active retirement plan participants based on data collected through the Fidelity Financial Wellness Markers Survey, July 2016. Survey questions assessed objective and subjective indicators in four domains of personal finance (budget, debt, savings/investment, and protection) as well as general feelings and demographic characteristics. All four domains contribute 25% each to the overall score, for a total of 100%. Overall, the objective factors are assigned a total weight of 70% and overall subjective factors are weighted at 30%. However, the objective and subjective subscores are weighted differently across domains to reflect the fact that some domains are inherently more objective than others. For example, measures of debt and savings/investment are relatively clear-cut and straightforward (e.g., debt-to-income ratio and projected retirement replacement rate). By contrast, the objective aspects of budget and protection are relatively more difficult to quantify (e.g., whether an individual s health insurance plan is optimal) and the subjective factors may play a greater role (e.g., whether an individual is comfortable with his/her level of protection). As a consequence, the objective subscores are weighted higher for the debt and savings/investment (20%) versus the budgeting and protection (15%), as shown in Figure 2. The subjective subscore for each domain is the complement of the 25% domain score (5% or 10%, respectively). This scoring approach affords great flexibility in breaking down the Fidelity Financial Wellness Score in ways that provide deep insights into personal financial wellbeing. The sum of all four domains yields a total score from 0 to 100, where 0 represents extreme financial distress and 100 indicates the maximum level of financial wellness. Data collection was completed by CMI Research. Fidelity Investments was not identified as the survey sponsor. CMI Research is an independent research firm not affiliated with Fidelity Investments. About Fidelity s Financial Wellness Model The Financial Wellness predictive model was created using a combination of survey data and Fidelity recordkeeping data representing different aspects of participant s financial behavior and Defined Contribution (DC) plan activity. It uses data from 6,000 participants who responded to the 2016 Financial Wellness survey, including their DC plan activity and the financial wellness score developed by Strategic Advisors. Behaviors within the DC plan are used to infer if a participant is well or unwell (based on SAI score) using a Random Forest model. Each component of wellness (Savings, Budget, Debt, Protection, and Overall) uses a separate model and has its own accuracy scores. Accuracy is calculated as the percent of correct classifications in the hold out sample, which is a random subset of the 6,000 survey respondents. For each model, accuracy is as follows: Overall Financial Wellness Model = 75% accuracy; Savings Model = 60% accuracy; Budget Model = 63% accuracy; Debt Model = 75% accuracy; and Protection Model = 71% accuracy. 1 Based on 296,700 responses from Fidelity Investments Financial Wellness Money Check-up from June-January 2016. 2 Fidelity Markers of Financial Wellness Survey of more than 6,000 active Defined Contribution plan participants recordkept by Fidelity, who have input into household financial decisions. Conducted by CMI Research, an independent third-party research firm. July 2016. 3 Pwc Employee Financial Wellness Survey, April 2016. 4 Fidelity Investments Life Decisions Research online survey of more than 9,000 defined contribution plan participants recordkept by Fidelity and who are employed full time (more than 30 hours per week). The research was completed in October 2016 by Greenwald & Associates, Inc., an independent third-party research firm. Fidelity also worked in collaboration with the Stanford Center on Longevity on the study. 5 Gallup poll: telephone interviews conducted Nov. 4-8, 2015, with a random sample of 1,021 adults, aged 18 and older, living in all 50 U.S. states and the District of Columbia. For plan sponsor and investment professional use only. Not for use with Approved for use in the advisor and 401(k) markets. Firm review may apply. Fidelity Brokerage Services LLC, Member NYSE, SIPC, 900 Salem Street, Smithfield, RI 02917 2017 FMR LLC. All rights reserved. 808084.2.0