TOYOTA FINANCIAL SERVICES INDIA LIMITED

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TOYOTA FINANCIAL SERVICES INDIA LIMITED V e rsion 1. 1 CORPORATE GOVERNANCE INTERNAL GUIDELINES 1 P a g e

TABLE OF CONTENTS INTRODUCTION... 3 COMPOSITION OF BOARD AND COMMITTEES... 3 BOARD OF DIRECTORS... 3 COMMITTEES... 3 I. BOARD COMMITTEES... 4 II. MANAGEMENT COMMITTEES... 5 POLICIES /CODES... 6 REVIEW OF FRAMEWORK... 6 2 P a g e

INTRODUCTION Toyota Financial Services India Limited ( the Company ) believes in setting best standards and practices through adopting policies into practice in pursuit of ethical work culture with sustained commitment towards meeting compliances and maintaining of transparency. This Internal Guidelines on Corporate Governance (the Guidelines ) is framed in accordance with the directions issued by the Reserve Bank of India vide its Master Direction no. RBI/DNBR/2016-17/45 Master Direction DNBR. PD. 008/03.10.119/2016-17 dated September 01, 2016 updated on March 09, 2017 and which may further updated from time to time. COMPOSITION OF BOARD AND COMMITTEES The Company is professionally managed through the Board of Directors and through committees. The Company has laid terms with regard to constitution of its Board and committees in its Articles of Association that which is in accordance with directions issued by the Reserve Bank of India and the Companies Act, 2013. BOARD OF DIRECTORS In accordance with the Articles of Association, the Board of the Company can consist of a minimum of 03 (three) directors and a maximum of 12 (twelve) directors of which minimum 1/3 rd members shall be independent directors. Currently, the Board is composed of 06 (six) directors that include Managing Director, Nonexecutive Directors and Independent Directors with at least one woman director on the Board in compliance with requirement laid under the Companies Act, 2013. The composition of the Board may change from time to time due to appointment, resignation or any other reason. The Company shall conduct due diligence, as may be appropriate and appoint person of integrity and expertise keeping in view the business needs of the company. Remuneration to the Director(s) other than the Managing Director may be paid as per the decision of the Board in consideration of the recommendation of Nomination and Remuneration committee. The remuneration, if any, shall be paid out of the funds of the Company. Atleast 1/3 rd of the Directors, other than the Managing Director and Independent Director(s) will be liable to retire by rotation at every annual general meeting. The director(s) who have been the longest in the Company since the last appointment/ retirement by rotation shall be liable to retire by rotation. COMMITTEES The Company has established various committees to monitor the functioning of each Function in the Company to be compliant with the NBFC guidelines and the Companies Act, 2013. The existing Committees are segregated into Board and Management Committees in line with legal requirements and company s functioning structure. Presently, the Audit Committee, the Nomination and Remuneration Committee and the Corporate Social Responsibility Committee are the Board Committees of the Committee, the constitution of which provided herein. Management Committees include Risk Management Committee, Credit Committee, Customer Service 3 P a g e

Committee, Asset Liability Committee. The Board or the Management of the Company, as appropriate, may form other committees as may be necessary from time to time. I. BOARD COMMITTEES AUDIT COMMITTEE The Company has in place the Audit Committee in accordance with the Companies Act, 2013 and the provisions of directions issued by the Reserve Bank to Non-Deposit Accepting Non Banking Financial Companies. The Audit Committee of the Company will consist of 03 (three) directors with majority of independent directors. The Chairman of this Committee shall at all times be an Independent Director. One of the members of the committee shall be Managing Director. The Audit Committee constituted under this paragraph shall have the same powers, functions and duties as laid down in section 177 of the Companies Act, 2013. The Audit Committee will ensure that an Information System Audit of the internal systems and processes is conducted at least once in two years to assess operational risks faced by the Company. The scope of Audit Committee is very wide. Besides having access to all the required information from within the Company, the Committee can obtain external professional advice whenever required. The Committee shall act as a link between the Statutory and the Internal Auditors and the Board of Directors of the Company. It is authorised to select and establish accounting policies, review reports of the Statutory Auditors and the Internal Auditors and meet with them to discuss their findings, suggestions and other related matters. It is also empowered to review Financial Statements and investments, Management Discussion & Analysis, Material individual transactions with related parties not in normal course of business or which are not on an arm`s length basis. NOMINATION AND REMUNERATION COMMITTEE The Company has in place the Nomination and Remuneration Committee in accordance with the Companies Act, 2013 and the provisions of directions issued by the Reserve Bank to Non-Deposit Accepting Non Banking Financial Companies. The Nomination and Remuneration Committee will be consisting of 04 (four) directors having Additional/Non-executive director as its chairman and other three directors as its members, two of them shall be Independent Directors and one will be Additional/Non-executive director. The Nomination and Remuneration Committee constituted under this paragraph shall have the same powers, functions and duties as laid down in section 178 of the Companies Act, 2013. The Nomination and Remuneration is constituted in accordance with the Corporate Governance guidelines promulgated by the Reserve Bank of India and is primarily responsible to assist the Board of Directors in fulfilling its responsibilities by recommending to the Board, the composition and structure of the Board, criteria for Board membership, evaluation of the corporate policies relating to the recruitment of Board members and to establish, implement and monitor policies and processes regarding principles of corporate governance. The Committee is to look into the entire gamut of remuneration package for the Executive Director(s) and revise their remuneration 4 P a g e

suitably within the limits prescribed under the Companies Act, 2013, decide on commission payable to the Directors within the prescribed limits and as approved by the shareholders of the Company and recommend the same to the Board of Directors for approval. The Company has adopted fit and proper policy as issued by Reserve Bank of India. The Nomination and Remuneration Committee ( NRC ) shall ensure fit and proper status of proposed / existing directors. It shall obtain a declaration and undertaking from the directors giving certain information on the directors. The declaration and undertaking shall be on the lines of the format as prescribed by the RBI from time to time. Further, quarterly statement shall be furnished to the Regional Office of the Reserve Bank of India within 15 days of the close of the respective quarter on change of directors and a certificate from the Managing Director of the Company stating that fit and proper criteria in selection of the directors has been followed. The statement submitted by the Company for the quarter ending March 31, shall also be certified by the Statutory Auditors of the Company. CORPORATE SOCIAL RESPONSIBILITY (CSR) COMMITTEE The Company has in place the Corporate Social Responsibility Committee in accordance with the provisions of Section 135 of Companies Act, 2013. The committee will be composed of 03 (three) directors as its members, out of which at least one director shall be an Independent Director. The CSR Committee constituted shall undertake the following activities/ terms of reference which shall be inclusive but not limited to the following terms and could be revised by the Board on timely basis: Formulate and recommend to the Board, a Corporate Social Responsibility Policy which shall indicate the activities to be undertaken by the company as specified in Schedule VII. Recommend the amount of expenditure to be incurred on the activities referred to in clause (i) Monitor the Corporate Social Responsibility Policy of the company from time to time. Update the Board on the implementation of various programmes and initiatives II. MANAGEMENT COMMITTEES RISK MANAGEMENT COMMITTEE The Company has in place the Risk Management Committee in accordance with the provisions of directions issued by the Reserve Bank to Non-Deposit Accepting Non Banking Financial Companies. The Risk Management Committee manages integrated risks and inform the Board from time to time the progress made in putting in place a progressive risk management system, risk management policy and strategy followed by the Company. CREDIT COMMITTEE: The Credit committee shall be responsible for critical analyses of financials of the various loan proposals. The credit committee analyses monthly performance of the Company in terms of number of cases and amount of loan disbursed along with other parameters such as rejection rates, customer demography and TAT deliverables. CUSTOMER SERVICE COMMITTEE: The Committee shall be responsible for managing the customer service and customer queries and resolution. 5 P a g e

ASSET LIABILITY COMMITTEE (ALCO): The ALCO shall determine the maturity profile of assets and liabilities, mix of incremental assets and liabilities, pricing of deposits and advances, determining the type of funding, monitoring risk levels of the Company etc. The ALCO Committee shall be composed of maximum 08 (eight) members who will be nominated by the management of the company. The current composition of the committee consists of 04 (four) members. The ALCO shall decide and be responsible for balance sheet planning from risk return perspective including the strategic management of interest rate and liquidity risks. The business and risk management strategy of the company will ensure that the Company operates within the limits/parameters set by the Board. POLICIES /CODES Policies/Codes have been formulated by the Company in compliance with the provisions of the Companies Act, 2013 and other Applicable laws and/ or as a matter of Good Corporate Governance Practices. Some of the important Policies are as under: 1. Policy on Related Party Transactions; 2. Whistle Blower Policy; 3. Policy on Prevention of Sexual harassment; 4. Nomination and Remuneration Policy; 5. Policy for Preservation of Documents; 6. Code of Conduct for Independent Directors; 7. Policy for Preservation of Documents; 8. Fit and Proper Criteria for Directors; 9. Fair Practices Code. REVIEW OF FRAMEWORK The Board or any of its Committee may review the Framework from time to time as may be required. Changes, if any, shall be effective only upon approval by the Board. ******** 6 P a g e