AT&T Retirement Guide January 2016 Management

AT&T Retirement Guide January 2016 Management MARTHA MONREAL AND ALVARO NUNEZ AT&T Technology Operations/Mobility

On the left side of each page, you will find navigation bars that allow you to quickly move between sections. Tips on using this guide... 3 Managing Your Health... 5 Your health care plans and programs... 6 Your coverage and Medicare... 7 Managing Your Finances... 15 Your pension plan... 16 Your savings plan(s)...17 Your group life insurance... 18 Your flexible spending account... 20 Your health savings accounts... 21 Your long-term care insurance...22 Your adoption reimbursement...22 Other Important Information...23 Receiving your last paycheck...24 Eligibility for a pro-rated annual bonus payment...24 Your retiree discounts...25 Your unused vacation...25 Your voluntary benefits...26 Your commuter benefit...27 Your Pioneer membership...28 AT&T Benefits annual enrollment...28 Your W-2... 30 Staying in touch...32 Changing your home address...33 AT&T beneficiary designations...33 In the event of a death...34 AT&T Retiree News...34 Your equity compensation...35 Other key contacts...36 AT&T would like to extend a warm thank you to Herbert Barree, Martha Monreal, Alvaro Nunez and Jean Williams for participating in the Annual Enrollment/Benefits photo shoot. PDF NAVIGATION: Each page contains arrows to the right and left of the page number. Click these icons to advance to the next page or return to the previous page. Click AT&T Retirement Guide in the bottom right corner of any page to return to the table of contents. Please note: This guide lists the actions you must take to access your benefits options if you plan to retire in 2016. Read the Tips on using this guide section for more information 1

For years, your personal commitment to our company s growth has helped make AT&T one of the world s largest communications companies. As you retire, we want to share information to help you make important decisions that affect your and your family s coverage options. This guide tells you steps to take and where to find resources that will help you get the most from benefits you are eligible for after retirement. IMPORTANT: This document is a general overview of retirement benefits and programs for U.S. managers and those who follow the management level of benefits, and your particular situation could be handled differently. Specific details about your benefits, including eligibility rules, are in the summary plan descriptions (SPDs), summaries of material modifications (SMMs) or the plan documents. The plan documents always govern, and they are the final authority on the terms of your benefits. AT&T reserves the right to terminate or amend any and all benefits plans at any time and for any reason. Your participation in the plan is not a contract. 2

Tips on using this guide From health care coverage to pension plans, this guide offers a list of next steps to help make your transition into retirement a smooth one. Be sure to read the entire guide as it will help you receive your benefits in retirement. If you or your dependents are Medicare eligible or will be within 60 days of your retirement pay special attention to the section on Medicare. There are actions you need to take before you retire so you or your dependents do not experience a gap in coverage. The contact information you need is listed throughout the guide. You will also find this information in the Other key contacts section. Please note: This guide is a summary of the actions you must take to access benefits you are eligible for after retirement. For full details, including eligibility, you should review the summary plan descriptions (SPD) that apply to your retirement benefits. For health and welfare benefit SPDs, visit the AT&T Benefits Center at resources.hewitt.com/att. Click Review Summary Plan Descriptions (SPDs) on the bottom left side of the page. For pension and savings, log onto, Fidelity Service Center NetBenefits, at netbenefits.com/att. From the home page, select the name of your AT&T pension program under Pension Plan. Click Plan Information and Documents under View. Choose the SPD link for the selected Program. In all cases, the official plan documents are the final authority on the terms of the plans. 3

Key Contact Information AT&T Benefits Center (Health and Welfare) resources.hewitt.com/att 877-722-0020 Fidelity Service Center (Pension and Savings) netbenefits.com/att 800-416-2363 Aon Retiree Health Exchange (Medicare Advantage, Medicare Rx, Medicare supplement) myretireehealthexchange.com 800-928-8027 TTY: use 711 Relay) Medicare medicare.gov 800-772-1213 U.S. Social Security Administration ssa.gov 800-772-1213 TTY: 800-325-0778 4

Plans and programs Your coverage and Medicare Managing Your Health JEAN WILLIAMS AT&T Retiree 5

Plans and programs Your coverage and Medicare Your health care plans and programs Your health care plans and programs cover a variety of benefits. These include medical, dental, vision, CarePlus, prescription drugs, mental health/substance abuse (MH/SA) and life insurance. Generally, your active coverage ends on the last day of the month in which you terminate employment. For example, if your last day on payroll is March 16, your active benefit coverage ends on March 31. (If your last day on payroll is the last day of the month, your group health coverage ends that day.) How you access medical coverage will be based on your or your dependent s age and Medicare eligibility. Note: The plans and contributions offered to you at retirement depend on many factors. These include your hire/rehire date, retirement date, Medicare eligibility for you or your dependents, the company you hired into, the company you retire from, your geographic location, etc. Please note that your hire date (used to determine your required monthly contribution) is not necessarily the same as your Net Credited Service (NCS) date or the date used to determine your Term of Employment. If you are eligible for health and welfare post-employment benefits after you retire, important information will be mailed to you at the address you have on file, generally within three to four business days from your last day of employment. This information will tell you what AT&T group health benefit options you and your covered dependent(s) are eligible* to receive and any required current year contribution amounts. You can keep the assigned coverage identified on your AT&T group health benefit enrollment materials or make changes, as needed. If you make changes, you generally will receive a confirmation statement of your changes seven to 10 business days after your election. Before you retire, contact the U.S. Social Security Administration. They can help determine your eligibility for Medicare, get you and/or your eligible dependents enrolled, or provide you with other government program information. * You also will be notified if you or your dependents are eligible to elect COBRA continuation coverage of active health benefits you are enrolled in when you end your employment. 6

Plans and programs Your coverage and Medicare Important: If you or your dependents are Medicare eligible and age 65 or older (or within 60 days of reaching age 65) when you retire, there are important actions you need to take before leaving the payroll to avoid a potential gap in health coverage. With the exception of CarePlus (if applicable), you and/or your Medicare-eligible dependent will not be eligible for AT&T-sponsored medical, prescription drug, dental or vision coverage. You will need to enroll in Medicare, Supplemental Medicare, or COBRA continuation coverage if you wish to have coverage for these expenses after retirement. Please see the Age 65 or older at retirement section. Your coverage and Medicare You should know how your retiree medical plan choices or Medicare eligibility impact your AT&T medical benefit options. If eligible, Medicare generally becomes the primary coverage for you or any of your Medicare eligible dependents once you retire. As a retiree, once you and/or your dependents become eligible for Medicare, you (or they) must be enrolled in Medicare Parts A and B. Failing to timely enroll yourself and/or your dependents in both Medicare Parts A and B will affect your benefits in ways from higher copayments to no coverage. In addition, if you delay you could receive a late enrollment penalty from Medicare and experience a gap in coverage. Visit medicare.gov or call Medicare at 800-633-4227 to enroll in Medicare Parts A and B. If you become Medicare eligible for reasons other than age, you must contact the AT&T Benefits Center and advise them of your Medicare effective date to be sure you are enrolled in the appropriate AT&T coverage options. Be sure to contact the U.S. Social Security Administration at 800-772-1213 or visit ssa.gov to enroll. Your Medicare eligibility will affect your AT&T medical benefits. 7

Plans and programs Your coverage and Medicare If you (or your dependents) are Medicare eligible as a result of turning age 65, your eligibility for postemployment health care coverage under the AT&T group health plans ends on the last day of the month in which you leave the payroll. There are important actions you need to take before you retire to avoid a potential gap in health coverage. Please see the Age 65 or older at retirement section for further details. If you are eligible for Medicare, your eligibility to contribute to your health savings account ends once your Medicare enrollment (Part A or B) takes effect. If Medicare will be the primary coverage for at least one but not all of your family members, the following statement applies: You must make two separate enrollment actions: one for the person with Medicare as the primary coverage and one for the person not eligible for Medicare. Not yet age 65 at retirement If you and your eligible dependents will not be age 65 or older by Feb. 1, 2017 you will continue to access your health care benefits in 2016 through AT&T-sponsored programs. Your active AT&T group health coverage will end on the last day of the month in which you leave the payroll. Your post-employment AT&T group health coverage, if you are eligible, will begin the first day of the month after you ve left the payroll. For example, if your last day on the payroll is March 28, your active coverage will end on March 31 and your post-employment benefits will begin on April 1. If you or your dependents will turn age 65 on or before Feb. 1, 2017, your post-employment coverage under the AT&T group health plans (with the exception of CarePlus and life insurance, if applicable) will end at the end of the month before you or they become eligible for coverage through Medicare Parts A and B. 8

Plans and programs Your coverage and Medicare You will then have the opportunity to purchase Medicare supplemental health insurance coverage through the Aon Retiree Health Exchange. You will receive information about accessing coverage through the Aon Retiree Health Exchange before your AT&T group health coverage ends. If you or your dependents are within 60 days of turning age 65, call the Exchange at 800-928-8027. To help you plan ahead, see the Health care coverage key dates for AT&T retirees and their dependents chart on page 12. This chart can help you and your dependents determine when your eligibility for postemployment AT&T group health coverage will end, and when you need to take action to purchase coverage to avoid a gap in health coverage. We recommend you also review videos, FAQs and other information at myretireehealthexchange.com to learn more. Age 65 or older at retirement If you (and any of your eligible dependents) are Medicare eligible and at least age 65 when you retire, your (and your dependents ) eligibility for post-employment health care coverage under the AT&T group health plans including group medical, prescription drug, dental and vision programs will end on the last day of the month in which you retire. (Your eligibility, if applicable, for CarePlus and life insurance benefits will continue to be administered by the AT&T Benefits Center.) It is expected that Medicare will become your primary medical coverage. While Medicare will be your primary coverage, AT&T has arranged for you to have access to purchase Medicare supplemental insurance, prescription drug coverage or Medicare Advantage plans through the Aon Retiree Health Exchange (the Exchange ). You will also have the option to purchase dental and vision insurance. 9

Plans and programs Your coverage and Medicare To avoid a gap in coverage for yourself and your eligible dependents who are age 65 or older, you must purchase and enroll in Medicare supplemental coverage by the end of the month in which you retire. Before you retire, we encourage you to contact the Exchange at 800-928-8027 (TTY: use 711 Relay) and speak with a representative about enrolling in health insurance coverage. If you are age 65 or older, but have eligible dependents who are not yet age 65 and will not be by Feb. 1, 2017 their eligibility for the AT&T group health plans is not affected in 2016 unless you fail to purchase and enroll in coverage through the Exchange, effective at your retirement. You must purchase medical or prescription drug coverage through the Exchange for your dependents to be eligible to receive AT&T-sponsored benefits (with the exception of CarePlus, if applicable). Once you retire, if you or any of your dependents will turn age 65 on or before Feb. 1, 2017, their post-employment coverage under the AT&T group health plans (with the exception of CarePlus, if applicable) will end at the end of the month before the month they become eligible for coverage through Medicare Parts A and B. With Medicare as their primary coverage, they will then have the opportunity to purchase Medicare supplemental health insurance coverage through the Aon Retiree Health Exchange. They will receive information about accessing coverage through the Aon Retiree Health Exchange before their AT&T group health coverage ends. If any of your dependents are within 60 days of turning age 65, call the Exchange at 800-928-8027. To help you plan ahead, use the Health care coverage key date chart on page 12 of this guide to help you determine the date by which your dependent must purchase coverage through the Aon Retiree Health Exchange to avoid a gap in health coverage. To learn more, visit myretireehealthexchange.com for videos, FAQs and other helpful information or call and speak with an Aon Retiree Health Exchange representative at 800-928-8027 (TTY: use 711 Relay). 10

About the Aon Retiree Health Exchange What is the Aon Retiree Health Exchange? GET STARTED Plans and programs Your coverage and Medicare It is a private insurance marketplace where you can compare coverage, carriers and prices. You can purchase individual insurance coverage to supplement Medicare Parts A and B, including medical, prescription drug, dental and vision. A Benefits Advisor can help you to select the coverage that best meets your needs. Health care coverage key dates for AT&T retirees and their dependents The information in the following chart applies only to AT&T management retirees and their dependents who are, or soon will be, at least age 65 and eligible for Medicare. Once you retire, your (or your dependent s) health care coverage under the AT&T group post-employment health plans will end when you (or they ) become eligible for Medicare as a result of turning age 65. Review this chart to learn when your or their AT&T group post-employment health care coverage ends, when your Medicare coverage begins (if you enroll timely) and when you should enroll in individual health care coverage through the Aon Retiree Health Exchange to avoid a gap in coverage. 11

Plans and programs Your coverage and Medicare To have a safety net for health care expenses beyond what s paid by Last day of AT&T Medicare Parts A Medicare Parts A and B, enroll in individual If your group health care and B coverage health care coverage purchased through birthday is coverage is begins on the Aon Retiree Exchange by Jan. 2 Feb. 1 Dec. 31 Jan. 1 Dec. 31 Feb. 2 - March 1 Jan. 31 Feb. 1 Jan. 31 March 2 - April 1 Feb. 29 March 1 Feb. 29 April 2 - May 1 March 31 April 1 March 31 May 2 - June 1 April 30 May 1 April 30 June 2 - July 1 May 31 June 1 May 31 July 2 Aug. 1 June 30 July 1 June 30 Aug. 2 Sept. 1 July 31 Aug. 1 July 31 Sept. 2 Oct.1 Aug. 31 Sept. 1 Aug. 31 Oct. 2 Nov. 1 Sept. 30 Oct. 1 Sept. 30 Nov. 2 Dec. 1 Oct. 31 Nov. 1 Oct. 31 Dec. 2 Jan. 1 Nov. 30 Dec. 1 Nov. 30 12

Paying for your health care benefits* GET STARTED Plans and programs Your coverage and Medicare Your post-employment benefits coverage contributions may differ from your pre-retirement contributions. If you and/or your dependents are eligible for benefits under the AT&T-sponsored health plans, you have multiple payment options available to you. These include: Automatic direct debit payments. Set up automatic deductions from your checking or savings account each month. Online bill payment service. Pay your bill monthly through an online bill-pay service. Pay now method. Use your bank account to pay your bill online. Pension deduction. Deducted from your monthly pension check. The AT&T Benefits Center can provide more information on your new contributions, if applicable. Just call 877-722-0020 if you have questions or to make a new election. * If you are Medicare eligible and at least age 65: Call the Aon Retiree Health Exchange at 800-928-8027 to discuss insurance coverage and payment options for coverage purchased through the Exchange. 13

Actions GET STARTED Plans and programs Your coverage and Medicare Read your applicable SPDs for more information. Contact the AT&T Benefits Center if: > > You want to understand your eligibility for post-employment benefits and the associated costs you will be eligible for when your active benefits end. > > You or a covered dependent will become eligible for Medicare by turning age 65, and you plan to retire. (Enroll in Medicare 60 days before your 65th birthday or your retirement date, whichever is later.) > > You want to learn more about how becoming Medicare eligible can affect your benefit choices. > > You or a covered dependent becomes Medicare eligible due to disability and: If you are not yet age 65, you may be eligible for AT&T to reimburse you a portion of your Medicare Part B premium(s). If you are eligible, it is your responsibility to enroll; reimbursement is not retroactive. Contact the AT&T Benefits Center to learn more, including how to enroll and set up direct deposit. If you are age 65 or older, you may be eligible for a health reimbursement account in 2016 that can be used to reimburse Medicare Part B premiums and other eligible expenses. If you are eligible to purchase benefits through the Aon Retiree Health Exchange, these apply to you. Visit myretireehealthexchange.com for videos, Q&As, a Medicare Insurance Guide and other information about the Aon Retiree Health Exchange. Contact the Aon Retiree Health Exchange at 800-928-8027 to: > > Understand the enrollment process. > > Discuss Medicare Part A and B. > > Discuss your coverage options. A licensed agent will review the plans that are available to you. > > Enroll in coverage well ahead of your planned retirement date to avoid a gap in health coverage. 14

Pension Savings Group life insurance Flexible spending account Health savings account Long-term care insurance Adoption reimbursement Managing Your Finances 15

Pension Savings Group life insurance Flexible spending account Health savings account Long-term care insurance Adoption reimbursement Your pension plan This does not apply to employees of AT&T Technical Services Company, Inc., AT&T Government Solutions, Inc., and/or AT&T World Personnel Services, Inc. (who report to either AT&T Government Solutions, Inc. or AT&T Technical Services Company, Inc.) and/or managers hired or rehired on or after Jan. 1, 2015. They are not eligible for pension benefits. Thinking about what to do with your pension is an important part of planning for your retirement. You should routinely use the tools and resources found on netbenefits.com/att such as the Pension Estimator, to model your pension benefit in retirement and the payment options that will be available to you. You can also contact the Fidelity Service Center at 800-416-2363 to help start the retirement process and learn about your payment. Actions Use the Pension Estimator to model your pension benefit and explore which payment option might be the best fit for you during retirement. As you get closer to your retirement date, contact the Fidelity Service Center. Be prepared to provide documents that show proof of birth, marriage, divorce, Social Security number (SSN), etc., for you and your spouse/legally recognized partner (LRP). Other vendors may need these same documents. Use the AT&T Online Beneficiary Designation at netbenefits.com/att to make updates to your beneficiary designations, if applicable to your pension program. 16

Pension Savings Group life insurance Flexible spending account Health savings account Long-term care insurance Adoption reimbursement Your savings plan(s) There are many considerations when thinking about retirement. Are you financially ready? How much do you think you will need? When should you begin claiming Social Security benefits? You may want to consider consulting a financial advisor if you don t already have one to help you make these decisions. When you retire, if you have balances in 401(k) savings plans, you will receive a Participant Distribution Notice in the mail. This notice will show the current value that you are eligible to receive from each plan and explain your distribution options. It will also tell you what you need to do to receive your final distribution. Actions Watch for your Participant Distribution Notice and Special Tax Notice Regarding Plan Payments. These notices will help explain your options and what the federal tax implications may be for your vested account balance. While it is great to understand your options, you don t have to make a decision right away. You can leave your money in AT&T s savings plans as long as you need to. The choice is yours, and depends on your personal situation. To take a distribution, visit netbenefits.com/att to start your transaction or call the Fidelity Service Center at 800-416-2363. To learn about your distribution options, speak with a Fidelity Service Center service associate or log on to netbenefits.com/att. Click on your savings plan, go to Plan Information and click on 401(k) Plan Documents. It is very important to have a designated beneficiary. To add or update your beneficiary designations, use the AT&T Online Beneficiary Designation at netbenefits.com/att. 17

Pension Savings Group life insurance Flexible spending account Health savings account Long-term care insurance Adoption reimbursement Your group life insurance When you retire, depending on the plan you re covered under, you may be eligible for company-paid retiree basic life insurance. Some employees are not eligible for this benefit. In addition, some retiree basic life insurance benefits are reduced each year beginning at age 66 through age 70. Refer to your summary plan description (SPD) for the rules that apply to you. Supplementary life insurance coverage If you are younger than 65 at retirement, you may continue your supplementary employee-paid coverage until the first day of the month after your 65th birthday. No action is required by you to continue your coverage. The cost of your coverage, however, could increase. Generally, your contributions as a retiree will be higher than those you pay as an employee. After you retire, you can reduce the amount of supplementary coverage you have at any time. The change will take effect on the first of the following month. In some cases, you may be able to purchase additional supplementary coverage of one times pay (within 31 days of retirement) if your retiree basic life insurance is less than one times your active pay. Note: If you stop paying supplementary contributions, your coverage will end. You will not be able to reinstate it. If you are 65 at or reach age 65 during retirement and pay for supplementary life insurance under the AT&T Group Plan, you may be able to convert or port your supplementary life insurance to an individual policy. You must do this within 31 days of retiring or reaching age 65. MetLife (the insurance company) will send you information about this option shortly after you retire or reach age 65. 18

Pension Savings Group life insurance Flexible spending account Health savings account Long-term care insurance Adoption reimbursement Any spouse and/or child life and dependent accidental death and dismemberment (AD&D) insurance, and any supplementary AD&D insurance ends on the last day of the month in which you retire. You may be able to convert your spouse and/or child life coverage within 31 days of retiring. However, you may not convert AD&D coverage. Actions If you are at least 65 and you pay for supplemental life insurance, you should receive information by mail that explains your options. To convert or port your coverage, you must respond to the mailing by the required deadline. If you do not hear from the insurance company within two weeks of your supplemental life insurance ending (or the end of the month in which you retire), contact the AT&T Benefits Center at 877-722-0020. For questions about your coverage during retirement, review your summary plan description on the AT&T Benefits Center website at resources.hewitt.com/att or call the AT&T Benefits Center at 877-722-0020. Keep your beneficiaries current. Use the AT&T Online Beneficiary Designation tool on the Fidelity NetBenefits website, netbenefits.com/att. 19

Pension Savings Group life insurance Flexible spending account Health savings account Long-term care insurance Adoption reimbursement Your flexible spending account If you participate in a flexible spending account (FSA), your participation ends when you retire. However, you have until March 31 of the following year to submit claims for eligible expenses incurred while you were an active employee. Otherwise, you forfeit any balance left in your FSA when you retire. You can avoid forfeiting your health care FSA balance by electing COBRA continuation coverage. This will allow you to continue participating in the health care FSA through the end of the year in which you retire, but you must continue your monthly contributions on an after-tax basis. If you elect COBRA, then you can be reimbursed for eligible claims incurred during the COBRA period. You must elect COBRA by the deadline given in your COBRA Enrollment Notice, which you will receive in the mail from the AT&T Benefits Center. The dependent care FSA is not eligible for COBRA continuation. Actions To continue your health care FSA participation, call the AT&T Benefits Center at 877-722-0020 before the deadline noted in your COBRA Enrollment Notice. Benefits Center representatives can answer questions or make changes to your coverage. Call ADP at 800-283-3211 for information about your FSA claims. 20

Pension Savings Group life insurance Flexible spending account Health savings account Long-term care insurance Adoption reimbursement Your health savings accounts If you participated in and have a balance in a health savings account (HSA)*, there are several key points to keep in mind: While your payroll deductions will end, you can continue to contribute to an HSA if you are enrolled in the CDHP option of the AT&T Medical Program and meet all IRS requirements for HSA eligibility. Remember, when you use this money, it is distributed tax-free for qualified health care expenses. If you have invested your HSA dollars, it also grows tax-free. If you are eligible for Medicare, your eligibility to contribute to your HSA ends once your Medicare (Parts A and B) enrollment takes effect. Action If you opted for payroll deductions with Fidelity while employed with AT&T, log on to netbenefits.com/att or contact Fidelity at 800-416-2363 if you have any questions. * The Fidelity HSA is not an AT&T-sponsored employee benefit plan or subject to the federal Employee Retirement Income Security Act (ERISA) laws and regulations. It is your personal account opened and maintained by the HSA provider. You can establish and contribute to an HSA at many financial institutions. 21

Pension Savings Group life insurance Flexible spending account Health savings account Long-term care insurance Adoption reimbursement Your long-term care insurance Coverage for you and your dependents in the AT&T Consolidated Long-Term Care insurance plan continues after your last day of employment. To ensure coverage, you must continue paying the required premiums to the John Hancock Life Insurance Company. Actions Because payroll contributions end when you retire, the John Hancock Life Insurance Company will automatically bill you each month. You can choose to set up an automatic payment from your bank account. If you decide to cancel your coverage, call the John Hancock Life Insurance Company at 800-732-3220. Your adoption reimbursement Once you retire, you will not be eligible for adoption reimbursement. Action If you have questions about an adoption reimbursement owed to you before you retired, call the AT&T Benefits Center at 877-722-0020. 22

Your last paycheck Retiree discounts Unused vacation Voluntary benefits Commuter benefit Pioneers membership Annual enrollment Your W-2 Other Important Information 23

Your last paycheck Retiree discounts Unused vacation Voluntary benefits Commuter benefit Pioneers membership Annual enrollment Your W-2 Receiving your last paycheck AT&T will send your last paycheck to your home address. If you use direct deposit and have payments automatically deducted, your last paycheck will not be deposited directly into your account. It will be mailed to your home address. Eligibility for a pro-rated annual bonus payment To receive a pro-rated annual bonus payment under the Management Compensation Plan you must be eligible for post-employment coverage under the management provisions of the AT&T Medical Plan. For this purpose, postemployment coverage does not include continuation coverage available pursuant to COBRA. If you are eligible for a pro-rated annual bonus payment, AT&T will send your pro-rated annual bonus paycheck in March of the year, following the year you retire, to your home address on file. Actions It is your responsibility to review the appropriate Summary Plan Description (SPD) to determine if you are eligible for post-employment health benefits upon your retirement. If you have questions about your post-employment health benefits, please contact the AT&T Benefits Center at resources.hewitt.com/att. 24

Your last paycheck Retiree discounts Unused vacation Voluntary benefits Commuter benefit Pioneers membership Annual enrollment Your W-2 Your retiree discounts You are eligible to participate in the AT&T Employee Discount Program (EDP) for Retired Employees if you are a retiree enrolled in an applicable comprehensive medical program. Actions From work, visit AT&T OneStop at onestop.web.att.com and go to the Employee Discount & Offers page through the HR Quick Reference section, then click Discount Program Checklist for Exiting Employees. From home, visit access.att.com and log in. Click on OneStop and go to the Employee Discount & Offers page through the HR Quick Reference section, then select Discount Program Checklist for Exiting Employees. Your unused vacation In some instances, you may receive pay for any unused vacation and personal days you have left at retirement. Action Check your paid time-off policy to see if you are eligible. 25

Your last paycheck Retiree discounts Unused vacation Voluntary benefits Commuter benefit Pioneers membership Annual enrollment Your W-2 Your voluntary benefits Voluntary benefits are offered through Mercer Voluntary Benefits PersonalPlans to eligible retirees who live in the United States. These include: Accident insurance Actions Auto and homeowners insurance Cancer insurance Financial planning Veterinary pet insurance and group legal services If you are enrolled in voluntary benefits during the year you retire, your payment method will change from payroll deduction to direct bill. Contact Mercer PersonalPlans at volbenefitsadvisor.com for more information on the billing process and available products. Or, call them at 866-909-5149. Service associates are available Monday through Friday from 8 a.m. to 6 p.m. Central time. Note: AT&T has arranged access to these programs for AT&T retired employees through Mercer PersonalPlans. AT&T does not sponsor, contribute to or endorse any service or policy offered under these programs. If you purchase a service or policy under Personal PIans, your coverage contract will be with each insurance provider. Mercer PersonalPlans will be your contact for policy services. The offerings available through Mercer PersonalPlans are not subject to Employee Retirement Income Security Act (ERISA) laws and regulations. Other than offering the opportunity to purchase these services, AT&T has no connection with or control over these services. The availability of these services is not to be considered an endorsement by AT&T. 26

Your commuter benefit Before you retire, be sure to cancel your parking or transit pass deductions. GET STARTED Your last paycheck Retiree discounts Unused vacation Voluntary benefits Commuter benefit Pioneers membership Annual enrollment Your W-2 You may cancel your AT&T Commuter Benefits during any month. However, WageWorks requires that you do so before 11 p.m. Central time on the 10th calendar day of the month before the month for which you wish to cancel the benefit. Note: If you commute on Long Island Railroad or Metro-North Railroad, your deadline is 11 p.m. Central time on the fourth calendar day of the month before the month for which you wish to receive or cancel the benefit. Action To place/change/cancel an order or edit your profile, log into your account at wageworks.com or call WageWorks at 877-924-3967. 27

Your Pioneer membership As an AT&T employee or retiree, you are eligible to join or continue your membership with the Pioneers, the world s largest industry-related volunteer organization. Action Contact your local Pioneers chapter. If you are a Pioneer when you retire, contact your chapter to change your membership to life member. To find your local chapter s telephone number or for more information, visit the Pioneers at attpioneervolunteers.org and click on Chapters or Contact Us. Your last paycheck Retiree discounts Unused vacation Voluntary benefits Commuter benefit Pioneers membership Annual enrollment Your W-2 AT&T Benefits annual enrollment Annual enrollment for AT&T group health benefits available through the AT&T Benefits Center usually occurs each fall. Before it begins, you will be mailed* enrollment materials and an upfront confirmation statement reflecting your benefit coverage to the address on file. You ll find enrollment instructions and information about your benefits options and contribution amounts. You will have the option to keep the benefit coverage shown on your upfront confirmation statement or select benefits that better support your needs. *Unless you enroll in ebenefits. See Enrolling in ebenefits on page 29. 28

Enrolling in ebenefits: Easy as one, two, three Enroll in ebenefits to get the latest benefits information delivered to your inbox. You can enroll in three easy steps. GET STARTED Your last paycheck Retiree discounts Unused vacation Voluntary benefits Commuter benefit Pioneers membership Annual enrollment Your W-2 1. Log on to access.att.com and select AT&T Retiree News. 2. On the subscription page, choose ebenefits. 3. Enter your email address and click submit. Actions Watch for your annual enrollment information each fall. Review your benefits information and use the tools and resources available on the AT&T Benefits Center website. Enroll in ebenefits. Note: If either you or your dependent is age 65 or older, the Aon Retiree Health Exchange will also will notify you about your enrollment period through the Exchange, which is generally during the fall. 29

Your W-2 Your W-2 will be distributed by Equifax W-2 Management. GET STARTED Your last paycheck Retiree discounts Unused vacation Voluntary benefits Commuter benefit Pioneers membership Annual enrollment Your W-2 Actions If you have consented to receive your Form W-2 electronically, please visit access.att.com and click Retired Former and Inactive Employee Equifax W-2 Logon on the right side and log on using Employer Code 10535, your Social Security number and personal identification number (PIN). Employees who wish to receive their Form W-2 electronically: Must have a valid email address Must have access to a computer with Internet access that has one of the following Web browsers or higher: > > Microsoft Internet Explorer 7.0 > > Chrome 1.0 > > Firefox 3.5 > > Safari 1.0 To print your Form W-2, the computer must have a printer connected that is capable of printing Adobe Acrobat files from Adobe Acrobat Reader version 7.0 or higher. You can install a free copy for your home PC at get.adobe.com/reader. From your work computer, you can install at softwarestore.sbc.com. The computer must have adequate space available to download your electronic Form W-2. 30

If you have not consented to receive your Form W-2 electronically, you will receive your W-2 by U.S. mail in mid-january. GET STARTED If you have an issue receiving your print W-2 or accessing electronically to print from online, please contact the Equifax W-2 Management Interactive Voice Response (IVR) at 877-325-9239. Your last paycheck Retiree discounts Unused vacation Voluntary benefits Commuter benefit Pioneers membership Annual enrollment Your W-2 31

Changing your home address AT&T beneficiary designations In the event of a death AT&T retiree news Other key contacts Staying in touch HERBERT BARREE AT&T Retiree 32

Changing your home address AT&T beneficiary designations In the event of a death AT&T retiree news Other key contacts Changing your home address After you retire, AT&T will send you benefits information. It s important that we have a current home address, telephone number and email address (if applicable) on file for you. Actions If you move after you retire, remember to access the Fidelity Service Center at netbenefits.com/att to change your address. If you have long-term care insurance, you must update your address directly with the John Hancock Life Insurance Company. Call 800-247-3020. AT&T beneficiary designations As part of your retirement and estate planning, it s important to name someone to receive the proceeds of your benefits programs in the event of your death. That s how AT&T will know whom to send your final compensation and benefits. This can include life insurance payouts and any pension or savings balances you may have. Action When you retire, make sure that you update your beneficiaries through the AT&T Online Beneficiary Designation at netbenefits.com/att for life events such as death, marriage, divorce, child birth, adoptions, etc. For additional assistance, call the Fidelity Service Center at 800-416-2363. 33

In the event of a death The Fidelity Service Center needs to know about the death of a retiree and/or any eligible dependents. GET STARTED Action Call the Fidelity Service Center at 800-416-2363. Changing your home address AT&T beneficiary designations In the event of a death AT&T retiree news Other key contacts Note: Any telephone concession will be removed from the deceased retiree s telephone account sixth months from the date of death. AT&T Retiree News AT&T Retiree News is a semi-monthly electronic newsletter designed to fill you in on what we re doing to continue the legacy of innovation that you helped build. You ll also get important reminders, discounts information and more. Signing up for AT&T Retiree News is easy Once you retire, go to access.att.com and click on the Retiree Registration link. Follow the instructions to set up your user name (which will be your email address) and password. After you log in, click on AT&T Retiree News. 34

Changing your home address AT&T beneficiary designations In the event of a death AT&T retiree news Other key contacts On the AT&T Retiree News Subscription page, choose the email subscriptions you d like to receive, enter your email address(es) and click Submit. You will receive an email confirmation after signing up. If you ever need to change your email address, at any time, visit the Subscription page to update your email address. While you re there, be sure to enroll in ebenefits if you haven t already. Note: You cannot sign up for AT&T Retiree News until you retire. It may take up to 30 days from the date of your retirement for the system to recognize you as a retiree. Your equity compensation This article applies only to Level 3 managers and above. When you retire, your outstanding equity awards, if applicable, may be impacted. Actions Visit the executive compensation website at https://intra.att.com/execcomp/ecs/ecsia_login.cfm to view your Outstanding Equity Summary. Review the Prospectus Documents on the site for information on the impact of retirement on your awards. Contact the Equity Administration Team at att.equity.admin@att.com or 866-533-4390 with questions. 35

Other key contacts GET STARTED Changing your home address AT&T beneficiary designations In the event of a death AT&T retiree news Other key contacts Resource Web Telephone (You Matter for actives and the Your Benefits section for retirees) This secure AT&T Internet website for employees and retirees provides access to company information such as the latest AT&T news and stock prices. You ll also find benefits information related to your health, finances, and home and work life. AT&T Benefits Center For information about health and welfare benefits eligibility and enrollment. Fidelity Service Center For questions and information about pension plans, savings plans, beneficiary designations and to report a death. Aon Retiree Health Exchange If you and/or your dependents are age 65 or older or within 60 days of reaching age 65 Follow the login instructions. Go to the Your Benefits section of the website resources.hewitt.com/att Enter your AT&T Benefits Center user ID and password. netbenefits.com/att N/A 877-722-0020 +1-847-883-0866 (international) Monday through Friday from 7 a.m. to 7 p.m. Central time 800-416-2363 Monday through Friday from 7:30 a.m. to 11 p.m. Central time myretireehealthexchange.com 800-928-8027 (TTY: use 711 Relay) 36