Pandora (P) Web IV Update Conference Call December 16, 2015

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1 Pandora (P) Web IV Update Conference Call December 16, 2015 2 3 4 5 Scripts for: Brian McAndrews, Chairman, CEO, & President Mike Herring, Chief Financial Officer, Pandora Dominic Paschel, Vice President, Pandora 6 7 8 9 10 11 12 Version December 16, 2015 Dominic Paschel Good afternoon and welcome to Pandora's update call following the US Copy Right Royalty Board s recent Web IV rate decision. Some of our discussions will contain forward looking statements which may include projected financial results or operating metrics, business strategies, anticipated future products or services, anticipated market demand or opportunities and other forward looking topics. 13 14 15 16 17 These statements are subject to risks, uncertainties, and assumptions. Accordingly, actual results could differ materially. For a discussion of the risks that could cause our results to differ from today's discussion, please refer to the documents we file with the Securities and Exchange Commission. 18 19 20 21 22 23 Today's call is available via webcast and a replay will be available for two weeks following the conclusion of the call. To access the press release, supplemental financial information, or the webcast replay, please consult the Investor Relations section of Pandora.com. With that, let me turn the call over to Brian McAndrews, Pandora's Chairman and CEO. 1 of 8

24 25 Brian McAndrews Thanks Dom. 26 27 28 29 30 Today the Copyright Royalty Board the CRB released its decision in the Webcasting IV rate setting proceeding, establishing the sound recording performance royalty rates paid to performing artists and record labels by Internet radio services from 2016 2020. 31 32 33 34 In a moment, Mike will walk you through the details including the slides available on our website regarding the financial impact compared to our 2015 pure play rate. 35 36 But first let me share my own high level perspective about the new rate structure 37 38 39 40 41 42 43 44 First and foremost, we re pleased to finally have much needed certainty on the rate structure for our core Internet radio business. While next year s CRB rate will be 15% higher than we currently pay, it is still well within our range of expected outcomes. This is a rate we can work with and grow from. Importantly, the new structure is set at a level that allows us to aggressively invest in a vibrant and growing music ecosystem and pursue our strategic plan to build the world s most powerful music discovery platform as well as a strong business. 45 46 47 We have a strong vision for the next chapter of our growth, and remain 100% focused on advancing that plan. We ve recently announced a series of initiatives, 2 of 8

48 49 50 51 52 acquisitions and direct partnerships that form the foundation of an aggressive strategy to grow Pandora into the definitive music destination globally, unifying the full music experience under one roof, spanning radio, on demand, and live music. We intend to provide music where you want it, how you want it, and for everyone who wants it. Today s decision does nothing to change that. 53 54 55 56 57 58 59 60 61 62 As I mentioned on our last call, our strategy is built on core beliefs, one of which is to establish productive and collaborative partnerships with music makers to put Pandora in the strongest possible position to deliver on our long term vision. Over the past 2 years, we ve worked hard to do just that, investing aggressively and collaborating directly with industry partners to demonstrate the power of Pandora. At the highest level that means helping connect artists with their audience. And I m proud to say definitively these investments have helped us become increasingly more effective at breaking artists, selling tickets and increasing music sales. 63 64 65 66 67 68 69 70 71 Pandora is creating the world s definitive music discovery platform, bringing together music fans, music makers and advertisers in a marketplace that benefits everyone, with Pandora at the center. The increased participation of artists, the expansion of listening options and the access to, and discovery of, live music will in turn drive additional fan engagement. And then, this expansion of fan engagement across the entire music experience will attract additional advertising and sponsorship dollars. By taking a marketplace approach, we have expanded the total monetization opportunity available to Pandora from the $40 plus billion 3 of 8

72 73 dollar US radio and digital advertising opportunity to something that is multiple times larger. 74 75 76 That was true before today s CRB decision, and our pace of investment in music will only accelerate as we move ahead. 77 78 79 80 81 82 83 84 As we noted last month, the CRB rates are likely to play a far less central role in Pandora s business as we move toward the future. To fully unlock the global and functional potential of our business, we re aggressively pursuing direct licensing agreements and making fast progress, including recent publishing agreements with Sony/ATV, SONGS and Warner/Chappell Music. With the CRB process behind us, I m confident our discussions with labels will accelerate, although it will take some time for this part of our strategy to fully materialize. 85 86 87 88 89 90 91 So while the CRB decision is obviously an important moment, it is one of many aspects of our business. We ve been aggressively building a business capable of long term growth, diversifying and adding ballast to our business, and positioning ourselves for long term leadership regardless of CRB outcome. And now with the CRB rate set for our core business, we can move full steam ahead on pursuing our long term strategy. 92 93 94 To close the prepared portion of my remarks, I ll simply reiterate that we re going to come to work each day just as focused and invigorated by our ambitious plan 4 of 8

95 96 97 98 to build the world s most powerful music discovery platform. We have a solid plan and are executing with a sense of urgency. I m excited about the future of music, and what s ahead for Pandora. With that, let me turn the call over to Mike. 5 of 8

99 100 101 102 103 Mike Herring Thanks Brian. As Brian just discussed, today the CRB released its decision in the Webcasting IV rate setting proceeding, establishing the sound recording performance royalty rates paid to performing artists and record labels by Internet radio services for the period of 2016 to 2020. 104 105 106 107 108 The decision creates certainty for our business and will help us more definitively plan and act on our vision and goals Brian just laid out. To help you understand the impact that the rates will have on our business, we ve created a few slides posted to our website that I would like to walk you through. 109 110 111 112 113 114 115 On slide 1 we have recalculated the royalty costs for the first nine months of 2015 as if the costs were calculated using the rates set by the Web IV ruling that are effective for the calendar year 2016 these are represented by the second bar in the table. The first bar is the actual costs incurred by Pandora for the first nine months of 2015, so you can see that the impact of the 2016 rates would have been to increase total costs by $50.4 million, or an increase of 10.6%. 116 117 118 119 120 121 122 Slide 2 shows the royalty rates for five years 2016 through 2020 in the table at the top of the slide. The rates for 2016 are set at $0.0017 per performance for non subscription services and $0.0022 per performance for subscription services and then adjusted for 2017 through 2020 based on the Consumer Price Index each year. For the purposes of this illustration we are assuming a CPI adjustment of a 2% increase per year. To put these rates in context for Pandora in relation to 6 of 8

123 124 125 126 127 128 129 the most important metric we use to measure our revenue performance and potential for driving profit leverage in our business RPM or revenue per thousand hours the bottom half of the slide shows the relative gross profit margins we will expect under these rates within a range of RPMs from $50 to $80. As a reminder we had an overall RPM of $60.52 in Q3 2015, and our most developed markets are operating at RPMs of $80, $90 and $100. These gross margins are net of all royalties Pandora expects to pay. 130 131 132 133 134 135 136 On our Q4 call in February we will outline the steps we will be taking to manage costs under these new rates and optimize RPM to ensure we can drive the right gross profitability while continuing to support future growth initiatives. As you can see, with the right management of our cost structure and continued execution on our monetization strategies Pandora will be able to maintain gross profit levels of 40% to 60%+ under the new royalty rates. 137 138 139 140 141 While the new higher rates will have a near term impact on the profitability of our core business, with the certainty of royalty rates established and our clear vision for growth across several vectors, we believe the impact is manageable and that we can operate effectively in 2016 and beyond. 142 143 144 145 146 Earlier this month, we added nearly $300 million dollars to our balance sheet through the sale of convertible notes and will close the year with a total cash balance of approximately $450 million at the end of 2015 which will enable Pandora to continue to execute on our business plans and invest in new initiatives 7 of 8

147 148 149 150 151 152 153 into 2016. The fourth quarter of 2015 has been progressing as expected and we look forward to entering the year with a solid user base and on strong footing financially. We will be giving a full update on the fourth quarter and giving full guidance for 2016 at our earnings call in February We have a well developed strategy that has progressed over the last 18 months, and I m very excited about the future of Pandora, and the future of music, as we execute on our vision to be the definitive source for music enjoyment and discovery globally. 154 155 Now I ll open the call for your questions. Operator? 8 of 8