A lot less of IT involvement, minimal processes, greater attention to high-value tasks, enhanced decision-making all resulting in better underwriting. Based on the audacious premise that a lot more can be done with a lot less. A forerunner of this revolution is Xponent automated, artificial intelligence based underwriting software and a first for the industry. Imagine your underwriting, summoning the power of 10x the amount of risk information you have, in 1/10th of the time it takes. Xponent revolutionizes underwriting through the cohesive integration of teams and data. It eliminates redundant processes, taking a holistic view of risks and employing decisionoptimization technology to make underwriting smarter and increase business profitability. XPONENT - insurance industry's first automated, artificial intelligence based underwriting software
FAST FORWARD TO UNCOVER INSIGHTS Underwriting today is riddled with complexity a dated paradigm that has been difficult to shift. As new markets are created, today s risks have almost no resemblance to the recent past. Intellect Xponent helps you move and look forward. Utilizing data from thousands of sources, both internal and external, we contextualize them to distill insights to positively impact your underwriting profitability. Xponent combines the power of big data and artificial intelligence. No data source, whether structured or unstructured is out of bounds. A WORLD WHERE EVERY RISK STANDS APART Underwriting is an art to the extent that it involves the use of one s keen analytical powers to determine what a risk entails. By convention, a new risk s potential is based on historical and statistical results of similar entities. However, you have real customers not statistical customers, each demanding you take into account their unique risk profile. Xponent turns the wheels of underwriting in the direction of science. It finds all data on a risk and analyzes a business, its people and its complete operating environment including a variety of external factors such as hazards in proximity, legal and reputational factors, actions on/off employees and officers. This is not possible by traditional data sources and analytics, nor with human effort. When your risk understanding is broadened by such a significant scale, you can differentiate one statistically similar business from another to adjust coverage and rates.
THE BIG LEAP : PROCESS AUTOMATION TO DECISION OPTIMIZATION Underwriting processes have largely been digitized as is going from paper to electronic. While this type of digitization has created efficiency, it is relatively small in the context of overall expenses. The remainder of redundant processes for lowvalue tasks such as gathering and reading through information continue to dominate underwriters time reducing strategic decision-making. Xponent takes the next step. Powered by AI and big data, it eliminates low-value tasks such as information gathering, data entry and information assessment. This enables an underwriter to go straight to assessing a risk and making the right coverage and pricing decision. Most importantly, this AI-based product learns and improves with every use, minimizing training and empowering rookie underwriters to operate like pros in months. BETTER Underwriting Decisions BETTER Rates LOWER Loss Ratio
NCOR today 2-3% NCOR after Xponent 5-10% UW profit 3-4% 5-7% 3-4% 15-25% UW profit 60-70% Loss ratio 10-15% Acquisition cost Effectiveness & Automation: New Business Underwriting Effectiveness: Renewal Loss Ratio and Pricing Direct online selling + effective marketing Reduce HR + Overheads 55-60% Loss ratio 6%-8% Acquisition cost 15-18% Expense 10-12% Expense
For a product to be truly revolutionary, it must apply technology that will define the future ARTIFICIAL INTELLIGENCE With just the input of a company s name, Xponent searches across thousands of data sources, matching the company, identifying insurance-specific risk indicators with advanced natural language processing, while learning from the underwriter on the best data to use. CONFIGURABLE WORKFLOW AND RULES Completely configurable workflow, assignment rules and product structures (Commercial ISO + Specialty) supporting a unique collaboration ecosystem and underwriting manuals that already exist. DOCUMENT MANAGEMENT Capture, track, store and link documents to corresponding application files electronically. Documents get automatically routed to the appropriate underwriter or intermediary for action at different stages of the workflow. DATA CARTRIDGES Access to not just the standard internal ACORD based connectors, but thousands of connectors to third-party data sources and unstructured data sources. CLOUD Zero application or infrastructure required. Provision on public or private cloud with state-of-the-art security and support. DIRECT-TO-CUSTOMER PORTAL Ready-to-launch direct-to-customer portal that captures customer data and provides multiple quotes in real-time. MULTI-DEVICE CAPABILITY Experts and intermediaries can upload information while on the field and share photos and documents instantly with underwriters.
ADVANCED RISK ANALYTICS One of the core components of Xponent is Intellect Risk Analyst, the most advanced underwriting risk assessment tool in the industry. With the single input of just a company s name, the tool can search, aggregate, analyze and visualize not just the past history and facts relevant to a case, but provide leading indicators of potentially adverse events in the future. The end result is a better-informed, complete and detailed assessment of risk that delivers dramatic improvement to the underwriting loss ratio. It applies highly advanced artificial intelligence, machine learning and line-of-business-specific underwriting rules and risk predictors to thousands of data sources and deep web searches. It is also available as a standalone product on cloud for individual subscription. REAL-TIME COLLABORATION Xponent facilitates collaboration between underwriters, intermediaries and other subject matter experts. It makes way for easy and quick exchange of information through news feeds, chats, social media and audit trails. CONFIGURABLE WORKFLOWS With pre-built work management algorithms, it assigns work to different user groups. This offers an out-of-the-box, quote-to-issuance workflow while retaining the ability to customize the solution to your requirements. 360 ACCOUNT-CENTRIC VIEW For every new application and renewal request, underwriters, intermediaries and subject matter experts get a complete view of the account credit, OHS, contacts, line of business performance, quotes, policies, claims and billing for customers, intermediaries and underwriters. By moving from being policy-centric to accountcentric, you come across a greater number of opportunities to cross-sell, upsell and for pro-active marketing. MULTI PRODUCT, MULTI QUOTE Combine quotes from multiple lines of business and do away with repeated data entry. Xponent pre-fills data, shortens the time to quote by a huge margin and helps intermediaries deliver faster service to end customers. It also gives intermediaries the ability to compare various pricing options for the same application by varying a few of the parameters.
BUSINESS GROWTH Increase renewal retention Increase in intermediary productivity Greater cross-sell, upsell and pro-active marketing opportunities ENHANCE INTERMEDIARY AND CUSTOMER EXPERIENCE Reduce policy issuance time Instant response with real-time collaboration Proactive advice on coverage adequacy REDUCE OPERATING COST Manual, paper-based to automated underwriting Elimination of processes not just digitization Underwriters go from aggregating data to making strategic decisions EXPAND YOUR FOOTPRINT Create new products and coverages to new segments Launch new direct channels and reduce commissions REDUCE LOSS RATIO Better underwriting decisions for new business with new rating and underwriting factors Optimize renewal book with sharper CONSISTENCY AND COMPLIANCE Ensure consistent application of rules Have a full audit trail of every interaction and decision in one system Track deviation on premium underwriting factors
Regardless of your company size, channel strategy or product line, we can spur your digital journey. Our strategy is based on ensuring the best outcomes for your business. Our approach includes a discovery workshop to understand your strategy, current state and stakeholder goals to arrive at the right solution. To schedule a discovery workshop or a demo, contact Tony Cid, Global Head of Commercial Insurance at tony.cid@intellectdesign.com
ABOUT INTELLECT SEEC Intellect SEEC provides an extensive portfolio across distribution, underwriting, claims and servicing. For over two decades we have led every major technology wave. Legacy reverse engineering in the Y2K era to SOA-based legacy modernization in the early internet age to native mobility, and now artificial intelligence and big data. We have partnered with the smallest to the largest North American, European and Asian insurers to rapidly deploy technology that meets business objectives pragmatically. We have a proven record of tangible impact on growth and cost reduction. We proudly serve 7 of the top 10 global insurers and have sustained long-term relationships. We are a global technology company with proven solutions for P&C, Life & Annuities, Pensions and Wealth. We help our customers spark and lead organizational transformation removing the complexity barriers of traditional insurance business. Together we adopt a forward-looking position that embraces continuous change as an opportunity for long-term growth. www.intellectseec.com