EXTENDED NON-OWNED AUTOMOBILE ENDORSEMENT

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EXTENDED NON-OWNED AUTOMOBILE ENDORSEMENT THIS ENDORSEMENT CHANGES THE POLICY. PLEASE READ IT CAREFULLY. The provisions of the policy apply to all operators listed on the Coverage Selection page unless modified by this endorsement. 1. If coverage is shown on the Coverage Selections Page under Part 1 Bodily Injury To Others; Part 4 Damage To Someone Else's Property; Part 5 Optional Bodily Injury To Others; and Part 6 Medical Payments, these coverages also apply to any vehicle which is furnished or available for the regular use of the named operator(s) on the Coverage Selections Page. The coverage provided by this endorsement shall be excess over any other collectible insurance or other source of recovery. 2. This endorsement does not provide any coverage if: a. The auto is: 1. owned by you or any household member; or 2. is a temporary substitute for an auto owned by you or a household member. b. The auto is used by anyone in the course of his or her employment in the business of selling, servicing, repairing, or parking autos. c. The auto is used in the business or occupation of the named operator(s) listed on the Coverage Selection Page unless the auto is operated or occupied by the named operator(s) listed on the Coverage Selection Page. ALL OTHER PROVISIONS OF THIS POLICY APPLY. 231-6272 07 17 Page 1 of 1

CITIZENS INSURANCE COMPANY OF AMERICA MASSACHUSETTS PRIVATE PASSENGER AUTO RULE GUIDE Effective: 07/01/2017 New Business 07/01/2017 Renewal Business THE HANOVER INSURANCE GROUP 440 Lincoln Street, Worcester, MA 01653

SECTION III - MISCELLANEOUS MOTOR VEHICLES AND COVERAGES 39 Motor Homes/Camper Bodies... 19 40 Antique Motor Cars... 19 41 Rental Coverage Upgrade... 17 42 Roadside Assistance Coverage... 17 43 Miscellaneous Type Vehicles... 18 44 Reserved for Future Use... 18 45 Agreed Amount Coverage Comprehensive... 19 46 Additional Customized Equipment Coverage (ACE)... 19 47 Loan/Lease Gap Coverage... 20 48 DriveSmart and DriveSmart Advantage Coverage Endorsements... 20 49 Connections Total Household Rewards... 21 SECTION IV - NON-OWNED AUTOMOBILES 50-53 Reserved for Future Use... 21 SECTION V - SUPPLEMENTAL INFORMATION 54 Anti-Theft Device Standards and Discounts... 22 55 Pre-Insurance Inspection Program... 28 56 Merit Rating Plan... 29 57 Reserved for Future Use... 31 58 Registry of Motor Vehicles Procedures... 31 59 Extended Non-Owned Auto Coverage.. 35 ADDITIONAL ITEMS Private Passenger Endorsement Index... B-1 RATING TERRITORIES SECTION Rating Territories... T-1 RATING FACTORS SECTION Rating Factors...R-1 TOC -2

RULE 59. EXTENDED NON-OWNED AUTOMOBILE ENDORSEMENT 231-6272 Extended Non-Owned Coverage may be endorsed onto a policy to provide coverage for an individual who owns an auto, but also has a company car furnished for their regular use (e.g. company car). Extended Non-Owned coverage provides: Excess Bodily Injury to Others, excess Optional Bodily Injury to Others, and excess Damage to Someone Else s Property to any rated operator on the policy Excess Medical Payments coverage for the personal use of the company car (only available if Liability coverage is extended) Coverage does not apply for Uninsured Motorists, Underinsured Motorists, or Physical Damage. Coverage does not apply for autos used as a public or livery conveyance, or when the auto is being used by anyone in the course of his or her employment in the business of selling, servicing, repairing, or parking autos. Liability and Medical Payments coverage must be in effect on an owned vehicle in order for this endorsement to be applied. The premium charge will be $5.00. 35 Includes copyrighted material of Automobile Insurers Bureau, 2007

PRIVATE PASSENGER ENDORSEMENTS INDEX July 1, 2017 New and Renewal Business TITLE FORM NUMBER Antique Auto M-0047-S (Ed. 01-89) Coverage for Anyone Renting An Auto To You M-0070-S (Ed. 01-90) $100 Glass Deductible MPY-0039-S (Ed. 01-89) Mobile Home Endorsement MPY-0002-S (Ed. 01-77) Operator Exclusion Form M-0106-S (Ed. 04-08) Restriction of PIP for Employers Subject to the Massachusetts Workers' Compensation Act M-0063-S (Ed. 01-88) Stated Amount Coverage 231-2654 (Ed. 04-08) Suspension of Coverage-Reduction of Limits MPY-0032-S (Ed. 01-05) Waiver of Deductible Endorsement MPY-0016-S (Ed. 01-83) Connections DriveSmart 231-2643 (Ed. 06-10) Connections DriveSmart Advantage 231-2644 (Ed. 06-10) Additional Customized Equipment Coverage Endorsement (ACE) 231-2648 (Ed. 04-08) Loan/Lease GAP Coverage 231-2649 (Ed. 04-08) Roadside Assistance Coverage Endorsement 231-6072 (Ed. 12-12) Rental Coverage Upgrade Endorsement 231-5791 (Ed. 06-10) Connections Total Household Rewards 231-5952 (Ed. 06-10) Miscellaneous Type Vehicle Endorsement 231-5792 (Ed. 06-10) Actual Cash Value Notice 231-6028 (Ed. 10-11) Personal Vehicle Sharing Exclusion M-0108-S (Ed. 10-13) Medical Payments Endorsement M-109-S Extended Non-Owned Automobile Endorsement 231-6272 (Ed. 07-17) B-1 Includes copyrighted material of Automobile Insurers Bureau, 2007

CITIZENS INSURANCE COMPANY OF AMERICA MASSACHUSETTS PRIVATE PASSENGER AUTO RULE GUIDE Effective: 07/01/2017 New Business 07/01/2017 Renewal Business THE HANOVER INSURANCE GROUP 440 Lincoln Street, Worcester, MA 01653

SECTION III - MISCELLANEOUS MOTOR VEHICLES AND COVERAGES 39 Motor Homes/Camper Bodies... 19 40 Antique Motor Cars... 19 41 Rental Coverage Upgrade... 17 42 Roadside Assistance Coverage... 17 43 Miscellaneous Type Vehicles... 18 44 Reserved for Future Use... 18 45 Agreed Amount Coverage Comprehensive... 19 46 Additional Customized Equipment Coverage (ACE)... 19 47 Loan/Lease Gap Coverage... 20 48 DriveSmart and DriveSmart Advantage Coverage Endorsements... 20 49 Connections Total Household Rewards... 21 SECTION IV - NON-OWNED AUTOMOBILES 50-53 Reserved for Future Use... 21 SECTION V - SUPPLEMENTAL INFORMATION 54 Anti-Theft Device Standards and Discounts... 22 55 Pre-Insurance Inspection Program... 28 56 Merit Rating Plan... 29 57 Reserved for Future Use... 31 58 Registry of Motor Vehicles Procedures... 31 59 Extended Non-Owned Auto Coverage. 35 ADDITIONAL ITEMS Private Passenger Endorsement Index... B-1 RATING TERRITORIES SECTION Rating Territories... T-1 RATING FACTORS SECTION Rating Factors...R-1 TOC -2

RULE 59. EXTENDED NON-OWNED AUTOMOBILE ENDORSEMENT 231-6272 Extended Non-Owned Coverage may be endorsed onto a policy to provide coverage for an individual who owns an auto, but also has a company car furnished for their regular use (e.g. company car). Extended Non-Owned coverage provides: Excess Bodily Injury to Others, excess Optional Bodily Injury to Others, and excess Damage to Someone Else s Property to any rated operator on the policy Excess Medical Payments coverage for the personal use of the company car (only available if Liability coverage is extended) Coverage does not apply for Uninsured Motorists, Underinsured Motorists, or Physical Damage. Coverage does not apply for autos used as a public or livery conveyance, or when the auto is being used by anyone in the course of his or her employment in the business of selling, servicing, repairing, or parking autos. Liability and Medical Payments coverage must be in effect on an owned vehicle in order for this endorsement to be applied. The premium charge will be $5.00. 35 Includes copyrighted material of Automobile Insurers Bureau, 2007

PRIVATE PASSENGER ENDORSEMENTS INDEX July 1, 2017 New and Renewal Business December 15, 2014 New and February 20, 2015 Renewal Business TITLE FORM NUMBER Antique Auto M-0047-S (Ed. 01-89) Coverage for Anyone Renting An Auto To You M-0070-S (Ed. 01-90) $100 Glass Deductible MPY-0039-S (Ed. 01-89) Mobile Home Endorsement MPY-0002-S (Ed. 01-77) Operator Exclusion Form M-0106-S (Ed. 04-08) Restriction of PIP for Employers Subject to the Massachusetts Workers' Compensation Act M-0063-S (Ed. 01-88) Stated Amount Coverage 231-2654 (Ed. 04-08) Suspension of Coverage-Reduction of Limits MPY-0032-S (Ed. 01-05) Waiver of Deductible Endorsement MPY-0016-S (Ed. 01-83) Connections DriveSmart 231-2643 (Ed. 06-10) Connections DriveSmart Advantage 231-2644 (Ed. 06-10) Additional Customized Equipment Coverage Endorsement (ACE) 231-2648 (Ed. 04-08) Loan/Lease GAP Coverage 231-2649 (Ed. 04-08) Roadside Assistance Coverage Endorsement 231-6072 (Ed. 12-12) Rental Coverage Upgrade Endorsement 231-5791 (Ed. 06-10) Connections Total Household Rewards 231-5952 (Ed. 06-10) Miscellaneous Type Vehicle Endorsement 231-5792 (Ed. 06-10) Actual Cash Value Notice 231-6028 (Ed. 10-11) Personal Vehicle Sharing Exclusion M-0108-S (Ed. 10-13) Medical Payments Endorsement M-109-S Extended Non-Owned Automobile Endorsement 231-6272 (Ed. 07-17) B-1 Includes copyrighted material of Automobile Insurers Bureau, 2007

EXTENDED NON-OWNED AUTOMOBILE ENDORSEMENT THIS ENDORSEMENT CHANGES THE POLICY. PLEASE READ IT CAREFULLY. The provisions of the policy apply to all operators listed on the Coverage Selection page unless modified by this endorsement. 1. If coverage is shown on the Coverage Selections Page under, Part 1 Bodily Injury To Others; Part 4 Damage to Someone Else's Property; Part 5 Optional Bodily Injury to Others; and Part 6 Medical Payments, these coverages also apply to any vehicle which is furnished or available for the regular use of the named operator(s) on the Coverage Selections Page. The coverage provided by this endorsement shall be excess over any other collectible insurance or other source of recovery. 2. This endorsement does not provide any coverage if: a. The auto is: 1. owned by you or any household member; or 2. is a temporary substitute for an auto owned by you or a household member. b. The auto is used by anyone in the course of his or her employment in the business of selling, servicing, repairing, or parking autos. c. The auto is used in the business or occupation of the named operator(s) listed on the Coverage Selection Page unless the auto is operated or occupied by the named operator(s) listed on the Coverage Selection Page. ALL OTHER PROVISIONS OF THIS POLICY APPLY. 231-6272 07 17 Page 1 of 1

RULE 59. EXTENDED NON-OWNED AUTO COVERAGE Extended Non-Owned Coverage may be endorsed onto a policy to provide coverage for an individual who owns an auto, but also has a company car furnished for their regular use (e.g. company car). Extended Non-Owned coverage provides: Excess Bodily Injury to Others, excess Optional Bodily Injury to Others, and excess Damage to Someone Else s Property to any rated operator on the policy Excess Medical Payments coverage for the personal use of the company car (only available if Liability coverage is extended) Coverage does not apply for Uninsured Motorists, Underinsured Motorists, or Physical Damage. Coverage does not apply for autos used as a public or livery conveyance, or when the auto is being used by anyone in the course of his or her employment in the business of selling, servicing, repairing, or parking autos. Liability and Medical Payments coverage must be in effect on an owned vehicle in order for this endorsement to be applied. The premium charge will be $5.00. 35 Includes copyrighted material of Automobile Insurers Bureau, 2007

CITIZENS INSURANCE COMPANY OF AMERICA MASSACHUSETTS PRIVATE PASSENGER AUTO RULE GUIDE Effective: 03/04/2017 New Business 07/01/2017 New Business 07/01/2017 Renewal Business THE HANOVER INSURANCE GROUP 440 Lincoln Street, Worcester, MA 01653

SECTION III - MISCELLANEOUS MOTOR VEHICLES AND COVERAGES 39 Motor Homes/Camper Bodies... 19 40 Antique Motor Cars... 19 41 Rental Coverage Upgrade... 17 42 Roadside Assistance Coverage... 17 43 Miscellaneous Type Vehicles... 18 44 Reserved for Future Use... 18 45 Agreed Amount Coverage Comprehensive... 19 46 Additional Customized Equipment Coverage (ACE)... 19 47 Loan/Lease Gap Coverage... 20 48 DriveSmart and DriveSmart Advantage Coverage Endorsements... 20 49 Connections Total Household Rewards... 21 SECTION IV - NON-OWNED AUTOMOBILES 50-53 Reserved for Future Use... 21 SECTION V - SUPPLEMENTAL INFORMATION 54 Anti-Theft Device Standards and Discounts... 22 55 Pre-Insurance Inspection Program... 28 56 Merit Rating Plan... 29 57 Reserved for Future Use... 31 58 Registry of Motor Vehicles Procedures... 31 59 Extended Non-Owned Auto Coverage. 35 ADDITIONAL ITEMS Private Passenger Endorsement Index... B-1 RATING TERRITORIES SECTION Rating Territories... T-1 RATING FACTORS SECTION Rating Factors...R-1 TOC -2

RULE 59. EXTENDED NON-OWNED AUTO COVERAGE Extended Non-Owned Coverage may be endorsed onto a policy to provide coverage for an individual who owns an auto, but also has a company car furnished for their regular use (e.g. company car). Extended Non-Owned coverage provides: Excess Bodily Injury to Others, excess Optional Bodily Injury to Others, and excess Damage to Someone Else s Property to any rated operator on the policy Excess Medical Payments coverage for the personal use of the company car (only available if Liability coverage is extended) Coverage does not apply for Uninsured Motorists, Underinsured Motorists, or Physical Damage. Coverage does not apply for autos used as a public or livery conveyance, or when the auto is being used by anyone in the course of his or her employment in the business of selling, servicing, repairing, or parking autos. Liability and Medical Payments coverage must be in effect on an owned vehicle in order for this endorsement to be applied. The premium charge will be $5.00. 35 Includes copyrighted material of Automobile Insurers Bureau, 2007

PRIVATE PASSENGER ENDORSEMENTS INDEX July 1, 2017 New and Renewal Business December 15, 2014 New and February 20, 2015 Renewal Business TITLE FORM NUMBER Antique Auto M-0047-S (Ed. 01-89) Coverage for Anyone Renting An Auto To You M-0070-S (Ed. 01-90) $100 Glass Deductible MPY-0039-S (Ed. 01-89) Mobile Home Endorsement MPY-0002-S (Ed. 01-77) Operator Exclusion Form M-0106-S (Ed. 04-08) Restriction of PIP for Employers Subject to the Massachusetts Workers' Compensation Act M-0063-S (Ed. 01-88) Stated Amount Coverage 231-2654 (Ed. 04-08) Suspension of Coverage-Reduction of Limits MPY-0032-S (Ed. 01-05) Waiver of Deductible Endorsement MPY-0016-S (Ed. 01-83) Connections DriveSmart 231-2643 (Ed. 06-10) Connections DriveSmart Advantage 231-2644 (Ed. 06-10) Additional Customized Equipment Coverage Endorsement (ACE) 231-2648 (Ed. 04-08) Loan/Lease GAP Coverage 231-2649 (Ed. 04-08) Roadside Assistance Coverage Endorsement 231-6072 (Ed. 12-12) Rental Coverage Upgrade Endorsement 231-5791 (Ed. 06-10) Connections Total Household Rewards 231-5952 (Ed. 06-10) Miscellaneous Type Vehicle Endorsement 231-5792 (Ed. 06-10) Actual Cash Value Notice 231-6028 (Ed. 10-11) Personal Vehicle Sharing Exclusion M-0108-S (Ed. 10-13) Medical Payments Endorsement M-109-S Extended Non-Owned Automobile Endorsement 231-6272 (Ed. 07-17) B-1 Includes copyrighted material of Automobile Insurers Bureau, 2007