Blue Shield 65 Plus (HMO) summary of benefits

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Blue Shield 65 Plus (HMO) summary of benefits Los Angeles County (partial) & Orange County January 1, 2016 to December 31, 2016 This booklet gives you a summary of what we cover and what you pay. It doesn t list every service that we cover or list every limitation or exclusion. To get a complete list of services we cover, call us and ask for the Evidence of Coverage. H0504_15_257_015 CMS Accepted 09092015

You have choices about how to get your Medicare benefits One choice is to get your Medicare benefits through Original Medicare (fee-forservice Medicare). Original Medicare is run directly by the Federal government. Another choice is to get your Medicare benefits by joining a Medicare health plan (such as Blue Shield 65 Plus (HMO)). Tips for comparing your Medicare choices This Summary of Benefits booklet gives you a summary of what Blue Shield 65 Plus (HMO) covers and what you pay. If you want to compare our plan with other Medicare health plans, ask the other plans for their Summary of Benefits booklets. Or, use the Medicare Plan Finder on http://www.medicare.gov. If you want to know more about the coverage and s of Original Medicare, look in your current "Medicare & You" handbook. View it online at http://www.medicare.gov or get a copy by calling 1-800-MEDICARE (1-800-633-4227), 24 hours a day, 7 days a week. TTY users should call 1-877-486-2048. Sections in this booklet Things to Know About Blue Shield 65 Plus (HMO) Monthly Premium, Deductible, and Limits on How Much You Pay for Covered Services Covered Medical and Hospital Benefits Prescription Drug Benefits Optional Benefits (you must pay an extra premium for these benefits) This document is available in other formats such as Braille and large print. This document may be available in a non-english language. For additional information, call us at (800) 776-4466 (TTY: 711). Este documento puede estar disponible en otro idioma que no sea el inglés. Para obtener más información, llámenos al (800) 776-4466 (TTY: 711). Things to Know About Blue Shield 65 Plus (HMO) Hours of Operation From October 1 to February 14, you can call us 7 days a week from 7:00 a.m. to 8:00 p.m. Pacific time. From February 15 to September 30, you can call us Monday through Friday from 7:00 a.m. to 8:00 p.m. Pacific time. A-2

Blue Shield 65 Plus (HMO) Phone Numbers and Website If you are a member of this plan, call toll-free (800) 776-4466 [TTY: 711]. If you are not a member of this plan, call toll-free (800) 488-8000 [TTY: 711]. Our website: http://www.blueshieldca.com/findamedicareplan Who can join? To join Blue Shield 65 Plus (HMO), you must be entitled to Medicare Part A, be enrolled in Medicare Part B, and live in our service area. Our service area includes the following counties in California: Los Angeles* and Orange. * denotes partial county The service area for Los Angeles County includes all ZIP codes except for the ZIP codes listed below. You must live in an area other than the following ZIP codes to join the plan: 90090 90198 90895 91050 91051 91199 93510 93532 93534 93535 93536 93539 93543 93544 93550 93551 93552 93553 93563 93584 93586 93590 93591 93599 Which doctors, hospitals, and pharmacies can I use? Blue Shield 65 Plus (HMO) has a network of doctors, hospitals, pharmacies, and other providers. If you use the providers that are not in our network, the plan may not pay for these services. You must generally use network pharmacies to fill your prescriptions for covered Part D drugs. Some of our network pharmacies have preferred -sharing. You may pay less if you use these pharmacies. You can see our plan's provider directory at our website (www.blueshieldca.com/findaprovider). You can see our plan's pharmacy directory at our website (www.blueshieldca.com/med_pharmacy). Or, call us and we will send you a copy of the provider and pharmacy directories. What do we cover? Like all Medicare health plans, we cover everything that Original Medicare covers - and more. Our plan members get all of the benefits covered by Original Medicare. For some of these benefits, you may pay more in our plan than you would in Original Medicare. For others, you may pay less. Our plan members also get more than what is covered by Original Medicare. Some of the extra benefits are outlined in this booklet. A-3

We cover Part D drugs. In addition, we cover Part B drugs such as chemotherapy and some drugs administered by your provider. You can see the complete plan formulary (list of Part D prescription drugs) and any restrictions on our website, http://www.blueshieldca.com/med_formulary. Or, call us and we will send you a copy of the formulary. How will I determine my drug s? Our plan groups each medication into one of six "tiers." You will need to use your formulary to locate what tier your drug is on to determine how much it will you. The amount you pay depends on the drug's tier and what stage of the benefit you have reached. Later in this document we discuss the benefit stages that occur: Initial Coverage, Coverage Gap, and Catastrophic Coverage. A-4

SUMMARY OF BENEFITS January 1, 2016 December 31, 2016 MONTHLY PREMIUM, DEDUCTIBLE, AND LIMITS ON HOW MUCH YOU PAY FOR COVERED SERVICES How much is the $0 per month. In addition, you must keep paying your Medicare monthly premium? Part B premium. How much is the deductible? Is there any limit on how much I will pay for my covered services? This plan does not have a deductible. Yes. Like all Medicare health plans, our plan protects you by having yearly limits on your out-of-pocket s for medical and hospital care. Your yearly limit(s) in this plan: $2,800 for services you receive from in-network providers. If you reach the limit on out-of-pocket s, you keep getting covered hospital and medical services and we will pay the full for the rest of the year. Please note that you will still need to pay your monthly premiums and -sharing for your Part D prescription drugs. Is there a limit on how much the plan will pay? Our plan has a coverage limit every year for certain in-network benefits. Contact us for the services that apply. Blue Shield of California is an HMO plan with a Medicare contract. Enrollment in Blue Shield of California depends on contract renewal. COVERED MEDICAL AND HOSPITAL BENEFITS e: Services with a 1 may require prior authorization. Services with a 2 may require a referral from your doctor. OUTPATIENT CARE AND SERVICES Acupuncture Ambulance 1 Chiropractic Care 1,2 Covered $200 Manipulation of the spine to correct a subluxation (when 1 or more of the bones of your spine move out of position): You pay nothing A-5

OUTPATIENT CARE AND SERVICES Dental Services 1,2 Diabetes Supplies and Services 1,2 Diagnostic Tests, Lab and Radiology Services, and X-Rays (Costs for these services may vary based on place of service) 1,2 Doctor's Office Visits 1,2 Durable Medical Equipment (wheelchairs, oxygen, etc.) 1 Emergency Care Foot Care (podiatry services) 1,2 Hearing Services 1,2 Limited dental services (this does not include services in connection with care, treatment, filling, removal, or replacement of teeth): You pay nothing This plan covers preventive and comprehensive dental services for an extra plan premium. See Optional Benefits Package 1: Dental on page A-12 for more information. Diabetes monitoring supplies: You pay nothing Diabetes self-management training: You pay nothing Therapeutic shoes or inserts: You pay nothing For blood glucose monitors, please see Durable Medical Equipment below. Diagnostic radiology services (such as MRIs, CT scans): $40 Diagnostic tests and procedures: You pay nothing Lab services: You pay nothing Outpatient x-rays: You pay nothing Therapeutic radiology services (such as radiation treatment for cancer): 20% of the While you pay 20% of the for therapeutic radiology services, you will never pay more than your $2,800 total out-of-pocket maximum for the year. Primary care physician visit: You pay nothing Specialist visit: You pay nothing 20% of the $75 You pay the regardless of whether or not you are admitted to a hospital for the same condition. World-wide coverage. You have a $10,000 combined annual limit for covered emergency care or urgently needed services outside the United States and its territories. Foot exams and treatment if you have diabetes-related nerve damage and/or meet certain conditions: You pay nothing Exam to diagnose and treat hearing and balance issues: You pay nothing Routine hearing exam: You pay nothing A-6

OUTPATIENT CARE AND SERVICES Home Health Care 1,2 Mental Health Care 1,2 Outpatient Rehabilitation 1,2 Outpatient Substance Abuse 1,2 Outpatient Surgery 1,2 Over-the-Counter Items Prosthetic Devices (braces, artificial limbs, etc.) 1 Renal Dialysis 1,2 You pay nothing Inpatient visit: Our plan covers up to 190 days in a lifetime for inpatient mental health care in a psychiatric hospital. The inpatient hospital care limit does not apply to inpatient mental services provided in a general hospital. The s for hospital and skilled nursing facility (SNF) benefits are based on benefit periods. A benefit period begins the day you're admitted as an inpatient and ends when you haven't received any inpatient care (or skilled care in a SNF) for 60 days in a row. If you go into a hospital or a SNF after one benefit period has ended, a new benefit period begins. You must pay the inpatient hospital deductible for each benefit period. There's no limit to the number of benefit periods. Our plan covers 90 days for an inpatient hospital stay. Our plan also covers 60 "lifetime reserve days." These are "extra" days that we cover. If your hospital stay is longer than 90 days, you can use these extra days. But once you have used up these extra 60 days, your inpatient hospital coverage will be limited to 90 days. $900 per stay Outpatient group therapy visit: $30 Outpatient individual therapy visit: $30 Cardiac (heart) rehab services (for a maximum of 2 one-hour sessions per day for up to 36 sessions up to 36 weeks): $20 Occupational therapy visit: $15 Physical therapy and speech and language therapy visit: $15 Group therapy visit: $30 Individual therapy visit: $30 Ambulatory surgical center: You pay nothing Outpatient hospital: $100 Covered Prosthetic devices: You pay nothing Related medical supplies: You pay nothing 10% of the A-7

OUTPATIENT CARE AND SERVICES Transportation Urgently Needed Services Covered $5 You pay the regardless of whether or not you are admitted to a hospital for the same condition. World-wide coverage. You pay a $75 and have a $10,000 combined annual limit for covered emergency care or urgently needed services outside the United States and its territories. Vision Services 1,2 Preventive Care 1 Exam to diagnose and treat diseases and conditions of the eye (including yearly glaucoma screening): You pay nothing Routine eye exam (for up to 1 every year): $10 Eyeglass frames (for up to 1 every two years): $20 Our plan pays up to $75 every two years for eyeglass frames. Eyeglass lenses (for up to 1 every year): $20 Eyeglasses or contact lenses after cataract surgery: You pay nothing For routine eye exams, no authorization or referral is required. See the plan Evidence of Coverage for a full description of covered services as well as -sharing amounts for services obtained from non-network providers. You pay nothing Our plan covers many preventive services, including: Abdominal aortic aneurysm screening Alcohol misuse counseling Bone mass measurement Breast cancer screening (mammogram) Cardiovascular disease (behavioral therapy) Cardiovascular screenings Cervical and vaginal cancer screening Colorectal cancer screenings (Colonoscopy, Fecal occult blood test, Flexible sigmoidoscopy) Depression screening Diabetes screenings HIV screening Medical nutrition therapy services Obesity screening and counseling Prostate cancer screenings (PSA) Sexually transmitted infections screening and counseling A-8

OUTPATIENT CARE AND SERVICES Hospice Tobacco use cessation counseling (counseling for people with no sign of tobacco-related disease) Vaccines, including Flu shots, Hepatitis B shots, Pneumococcal shots "Welcome to Medicare" preventive visit (one-time) Yearly "Wellness" visit Any additional preventive services approved by Medicare during the contract year will be covered. You pay nothing for hospice care from a Medicare-certified hospice. You may have to pay part of the for drugs and respite care. Hospice is covered outside of our plan. Please contact us for more details. INPATIENT CARE Inpatient Hospital Care 1,2 Inpatient Mental Health Care Skilled Nursing Facility (SNF) 1,2 Our plan covers an unlimited number of days for an inpatient hospital stay. You pay nothing The Original Medicare benefit period does not apply. For inpatient mental health care, see the "Mental Health Care" section of this booklet. Our plan covers up to 100 days in a SNF. $25 per day for days 1 through 20 $100 per day for days 21 through 100 No prior hospital stay is required. PRESCRIPTION DRUG BENEFITS How much do I pay? For Part B drugs such as chemotherapy drugs 1 : 20% of the Other Part B drugs 1 : 20% of the When Part B drugs are given in an office/clinic, you pay 20% of the Medicare-allowed amount. When Part B drugs are obtained at a network pharmacy, you pay 20% of Blue Shield s contracted rate. Initial Coverage You pay the following until your total yearly drug s reach $3,310. Total yearly drug s are the total drug s paid by both you and our Part D plan. You may get your drugs at network retail pharmacies and mail order pharmacies. A-9

INPATIENT CARE Standard Retail Cost-Sharing Tier Onemonth Twomonth Threemonth Tier 1 (Preferred Generic) $7 $14 $21 Tier 2 (Generic) $12 $24 $36 $141 Tier 3 (Preferred Brand) $47 $94 Tier 4 (Non-Preferred Brand) $95 $190 $285 Tier 5 (Injectable Drugs) 33% of the Tier 6 (Specialty Tier) Preferred Retail Cost-Sharing Tier Onemonth Twomonth Threemonth Tier 1 (Preferred Generic) $0 $0 $0 Tier 2 (Generic) $5 $10 $10 Tier 3 (Preferred Brand) $40 $80 $80 Tier 4 (Non-Preferred Brand) $88 $176 $176 Tier 5 (Injectable Drugs) Tier 6 (Specialty Tier) 33% of the Standard Mail Order Cost-Sharing Tier Tier 1 (Preferred Generic) Tier 2 (Generic) Tier 3 (Preferred Brand) Tier 4 (Non-Preferred Brand) Onemonth Threemonth $0 $10 $80 $176 Tier 5 (Injectable Drugs) Tier 6 (Specialty Tier) 33% of the A-10

If you reside in a long-term care facility, you pay the same as at a standard retail -sharing pharmacy. You may get drugs from an out-of-network pharmacy at the same as an in-network standard retail -sharing pharmacy. Coverage Gap Most Medicare drug plans have a coverage gap (also called the "donut hole"). This means that there's a temporary change in what you will pay for your drugs. The coverage gap begins after the total yearly drug (including what our plan has paid and what you have paid) reaches $3,310. After you enter the coverage gap, you pay 45% of the plan's for covered brand name drugs and 58% of the plan's for covered generic drugs until your s total $4,850, which is the end of the coverage gap. everyone will enter the coverage gap. Under this plan, you may pay even less for the brand and generic drugs on the formulary. Your varies by tier. You will need to use your formulary to locate your drug's tier. See the chart that follows to find out how much it will you. Standard Retail Cost-Sharing Tier Tier 1 (Preferred Generic) Tier 2 (Generic) Drugs Covered All All Onemonth $7 $12 Twomonth $14 $24 Threemonth $21 $36 Preferred Retail Cost-Sharing Tier Drugs Covered Onemonth Twomonth Threemonth Tier 1 (Preferred Generic) All $0 $0 $0 Tier 2 (Generic) All $5 $10 $10 A-11

Standard Mail Order Cost-Sharing Tier Tier 1 (Preferred Generic) Tier 2 (Generic) Drugs Covered All All $0 Onemonth Threemonth $10 Catastrophic Coverage After your yearly out-of-pocket drug s (including drugs purchased through your retail pharmacy and through mail order) reach $4,850, you pay the greater of: 5% of the, or $2.95 for generic (including brand drugs treated as generic) and a $7.40 ment for all other drugs. Optional Benefits (you must pay an extra premium each month for these benefits) Package 1: Dental Benefits include: Preventive Dental Comprehensive Dental How much is the monthly premium? How much is the deductible? Additional $12.60 per month. You must keep paying your Medicare Part B premium and your $0 monthly plan premium. This package does not have a deductible. Is there a limit on how much the plan will pay? No. There is no limit to how much our plan will pay for benefits in this package. Exceptions include a $1,000 calendar year maximum for specialty services, and a $100 calendar year limit on the amount reimbursed for out-of-area emergency dental care. See the plan Evidence of Coverage for a complete list of s for covered services, as well as limitations, and exclusions. ADDITIONAL INFORMATION ABOUT BLUE SHIELD 65 PLUS (HMO) Blue Shield of California is a not-for-profit company that s been serving Californians for more than 75 years. Our mission is to ensure all Californians have access to high-quality health care at an affordable price. MR15772-LAOR (10/15) An independent member of the Blue Shield Association A-12