Key Information in Electronic Report Delivery (ERD) Reports - NOC

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Key Information in Electronic Report Delivery (ERD) Reports - NOC Participant Account Number ERD Report Filename - RTA2014231000008.TXT Batch # - 2014231000008 Printed on Sep 08, 2014 at 12:18 PM Transaction Code* Participant Name Company Name and ACH ID used to originate the transaction ACDDAENT-01/RTA R E T U R N A U T O M A T I O N R E P O R T 08-19-14 06:00 PAGE 1 0 FINANCIAL INSTITUTION: JOHNSON BANK Processing Date 08/08/14 BANK NUMBER: 288 0------------------------------------------------------------------------------------------------------------------------------------ CUR ACCOUNT NBR/ TRACE NUMBER/ TC TYPE/ AMOUNT/ CUSTOMER ID CUSTOMER TRAN/ABA COMPANY NAME/ ENTRY ORIG ACCOUNT NBR SETTLEMENT DATE SEC DISC DATA NAME NUMBER ID DESCR ------------------------------------------------------------------------------------------------------------------------------------ 08877665544332 011500123979296 21 CR $.00 1482392 Bank Test 075911852 COM PAYABLES Mo Payment 08/19/14 COR 2345678912 REASON: C03 ORIG TRACE: 075911859963888 ORIG EFF DATE: 08/18/14 ORIG RDFI T/R: 01150012 ADDENDA INFO: 071604559 15063674 0 SETTLEMENT TRANSACTION 1 - TRAN CODE: 22 ABA NUMBER: 075911852 ACCOUNT NUMBER: 00000001234567890 Notification of Change Code* Correct information that needs to be updated for the ACH Participant Entry Description of ACH batch *See pages 3-4 for code definitions. 1

Key Information in Electronic Report Delivery (ERD) Reports - Returns Participant Account Number ERD Report Filename - RTA2014246000004.TXT Batch # - 2014246000004 Printed on Sep 05, 2014 at 04:14 PM Amount of Original Transaction/Returned Item Participant Name Company Name and ACH ID used to originate the transaction 1ACDDAENT-01/RTA R E T U R N A U T O M A T I O N R E P O R T 09-03-14 04:50 PAGE 1 0 FINANCIAL INSTITUTION: JOHNSON BANK Process Date 09/05/14 BANK NUMBER: 288 0------------------------------------------------------------------------------------------------------------------------------------ CUR ACCOUNT NBR/ TRACE NUMBER/ TC TYPE/ AMOUNT/ CUSTOMER ID CUSTOMER TRAN/ABA COMPANY NAME/ ENTRY ORIG ACCOUNT NBR SETTLEMENT DATE SEC DISC DATA NAME NUMBER ID DESCR ------------------------------------------------------------------------------------------------------------------------------------ 00011122233 122000491654501 26 DR $14.42 259240 Bank Test 075911852 CHS ULIM DUES0811 09/03/14 PPD DD 3334455558 REASON: R02 ORIG TRACE: 075911857953674 ORIG EFF DATE: 08/28/14 ORIG RDFI T/R: 12200049 ADDENDA INFO: 0 SETTLEMENT TRANSACTION 1 - TRAN CODE: 27 ABA NUMBER: 075911852 ACCOUNT NUMBER: 00000001112223334 Return Code* Johnson Bank account used to offset return Entry Description of ACH batch *See pages 5-7 for code definitions. 2

Reports Transaction Codes Demand Account Credit Records Savings Account Credit Records 21 Return or NOC for a Demand Credit 31 Return or NOC for a Savings Credit 22 Demand Credit 32 Savings Credit 23 Prenote for a Demand Credit 33 Prenote for a Savings Credit 24 Zero Dollar Entries with Remittance Data* 34 Zero Dollar Entries with Remittance Data* Demand Account Debit Records 26 Return or NOC for a Demand Debit Savings Account Debit Records 36 Return or NOC for a Savings Debit 27 Demand Debit 37 Savings Debit 28 Prenote for a Demand Debit 38 Prenote for a Savings Debit 29 Zero Dollar Entries with Remittance Data* 39 Zero Dollar Entries with Remittance Data* *Automated Enrollment (ENR) is one application that utilizes Zero Dollar Entry transaction code. 3

Reports Notification of Change (NOC) Codes (NOC) Codes Description of Error C01 C02 C03 C04 C05 C06 C07 C09 C13 Account number is incorrect or is formatted incorrectly. Due to merger or consolidation, a transit/routing number must be changed. Due to merger or consolidation, the transit/routing number must be changed, and account number structure is no longer valid. Customer has changed their name or the ODFI has submitted the name incorrectly. Transaction code is incorrect and is causing entry to be routed to the wrong account application (demand or savings). Account number is incorrect and transaction is being routed to the wrong type of account (demand should be savings or visa versa.) Due to merger or consolidation, the transit/routing number must be changed, and account number structure is no longer valid. The transaction should be routed to another account type (demand or savings.) Individual s ID number is incorrect. (Applies to transactions initiated by the customer which may require a PIN number for identification.) Entry Detail Record was correct, but information in the addenda record was unclear/formatted incorrectly. 4

Reports Return Codes Return Code Reason for Return Description R01 Insufficient funds Available balance is not sufficient to cover dollar value of the debit entry. R02 Account closed Previous active account has been closed. R03 No account Account number structure is valid but doesn t match individual or not an open account. R04 Invalid account Account number structure not valid. Edit or check digit/number of account digits failed. R05 Unauthorized debit to Consumer Account using Corporate SEC Code A CCD, CTX or CBR debit entry was transmitted to a consumer account and was not authorized by the receiver. R06 ODFI requests return Originating Depository Financial Institution (ODFI) has requested Receiving Depository Financial Institution (RDFI) to return a duplicate or erroneous entry. R07 Revoked authorization Consumer who previously authorized entries has revoked authorization from the Originator. R08 Stop payment Receiver requests stop of a single entry not intending to stop future payments. Definitions as of 09/01/17. An updated definitions list for Transaction Types, NOC & Return codes can be found under ACH at 5

Reports Return Codes Return Code Reason for Return Description R09 Uncollected funds Sufficient book/ledger balance exists, but value of uncollected items brings available balance below amount of debit entry. R10 Advised as unauthorized Consumer advises that the entry is not authorized R14 Representative Payee Representative Payee is deceased or unable to continue in that capacity; cease future deposits through another account. R15 Beneficiary or Account Holder The beneficiary entitled to benefits or account holder (other than Representative Payee) is deceased; cease future payments. R16 Account frozen Funds unavailable due to action by RDFI or other legal action. R17 File record edit criteria Fields edited by the RDFI cannot be processed. (The field causing the error should be identified in the Addenda Record.) R20 Non-transaction Account Policies/regulations restrict activity to account indicated. R24 Duplicate entry Entry appears to be duplication; trace number, date, dollar amount and/or other date matches another entry. 6

Reports Return Codes Return Code Reason for Return Description R29 Corporate customer advises not authorized The RDFI has been notified by the receiver (non consumer) that a specific transaction has not been authorized by the receiver. R31 Permissible return The RDFI has been notified by the ODFI that the ODFI agrees to accept a corporate return entry. R37 Source document presented for payment Check used for an ARC, BOC or POP entry has also been presented for payment. R38 Stop payment Stop payment has been placed on a check used for an ARC entry. R39 Improper source document The RDFI determines that the source document used for a ARC, BOC or POP entry to its receiver s account is improper. Questions? Call our Treasury Management Customer Support Center at 877.236.2739. 7