Quality Assurance Report Review Form:

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Quality Assurance Report Review Form: Date Reviewed: April 10, 2011 Commissioner and Team Number: Charles Beem (Chair), Betsy Davis, & Mitch Villanueva: Team One Institution: James A. Rhodes State College City, State: Lima, Ohio Report Covers Years: 2008-2010 Overall recommendation: X 1) Accept the report. 2) Accept the report with (OFI) opportunities for improvement. 3) Defer action to fall or spring commissioners meeting due to incomplete report. 4) Deficiencies a. option to accept mentor or b. annual report because of deficiencies. 5) Best practices example were identified in the following exhibits or standards: Institution requests removal of: (See Section D) _X No Requests for removal of notes or conditions Note or Condition on Standard Note or Condition on Standard After reviewing the report, we recommend the following actions: Place Note Remove Note Place Condition Remove Condition OFI on Standard

Summary of QA Report B. Curriculum 1. Have any existing accredited associate degree programs/curricula been substantially revised since the last Quality Assurance Report? Yes No X New curriculum summaries attached? Yes No Curriculum summaries only need to be provided if substantial revisions have been made since the last Quality Assurance report. If yes to either above, do they comply with the 25% Standards on Professional Component, General Education, and Business Major? Yes No (If no, write a note to notify the institution.) 2. Has the institution terminated any accredited programs since the last Quality Assurance Report? Yes No X If yes, list terminated program(s), reason, and date of termination of program(s): C. Organization 1. Has the organizational structure or administrative personnel within the business unit changed? Yes No X If yes, was an organizational chart included? Yes No (If no, we need to request one.) 2. Has any new sites (off-campus or on campus) offerings or portions of accredited business programs been added since the last QA Report? Yes No X If yes, list off-campus or new sites and accredited business programs or portions of accredited business programs being offered: E. Performance Results Are there outcomes in each of the five areas? Yes X No If no, identify which areas are lacking.

Table I. Student Learning Results (Program outcomes rather than course outcomes. Examples: capstone performance, third-party exams, faculty-designed exams, professional performance, licensure exams) Are there identified student learning outcomes (SLO s) for each program? Program Accounting & Financial Services Yes X No Program Management & Marketing Yes X No Program Management, Marketing, and HR Yes X No Program Paralegal/Legal Assisting Yes X No Program Program Yes No Yes No Analysis of results? Yes X No OFI The business unit appears to be using the ETS major field test as the Student Learning Outcomes for the following programs: Management, Marketing, HR, and Paralegal/Legal Assisting.

Table II. Student- and Stakeholder-Focused Results (Examples: satisfaction and dissatisfaction of current and past students and key stakeholders, perceived value, loyalty, persistence, or other aspects of relationship building; advisory committee data, etc.) Analysis of results? Yes X No OFI Table III. Budgetary, Financial, and Market Performance Results (Examples expenditures per business student, business program expenditures as a % of budget, annual business unit budget increases or decreases, enrollment increase or decrease of business students, transfer in or out of business students, student credit hour production, or comparative data.) Analysis of results? Yes X No OFI _X OFI: Additional detail of analysis and action taken would be meaningful for continued monitoring.

Table IV. Faculty and Staff Focused Results (Examples: satisfaction or dissatisfaction of faculty and staff, positive; positive, productive, and learning-centered environment, safety data; absenteeism or turnover data; or complaints.) Analysis of results? Yes X No OFI X Results of action taken? Yes X No OFI X Graph of results? Yes X No OFI _X Graphs should be provided for each competency. OFI: Additional explanation of how analysis of results and results of action taken align with the competency would provide for more meaningful results; for example, how will the proposed peer assessment measure faculty and staff turnover? Table V. Organizational Effectiveness Results (Examples: improvement in safety, hiring equity, increased use of webbased technologies, use of facilities by community organizations, contributions to the community, partnerships, etc.) Analysis of results? Yes X No OFI

Table VI. New Full-Time and Part-Time Faculty Qualifications Did the institution supply information for new faculty? Yes X No OFI Table VII. Curriculum Summary If needed, did the institution supply this table? Yes X No OFI Strengths: The Board of Commissioners concurs with strengths identified in the report and would like to commend the institution for their efforts; these comments will be sent to the institution in the response letter: The QA report prepared and submitted by Michael G. Rex, Dean of the Business & Public Service Division, at Rhodes State College clearly reflects a very serious commitment towards continuous improvement. The Associate Degree Board of Commissioners congratulates you for your response to the OFI noted in your previous QA report. We wish you and your faculty continued success, as you continue to pursue quality improvement.