Merseytravel Anti Money Laundering Policy and Procedures (DCD/49/12) Report of the Director of Corporate Development

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Merseytravel Anti Money Laundering Policy and Procedures (DCD/49/12) Report of the Director of Corporate Development 1. Introduction The purpose of this report is to provide members with an overview of the Organisation s anti-money laundering policy and procedures. This policy is a renewal of the 2009 policy. 2. Background The principal Legislation and Regulations relating to money laundering are the Terrorism Act 2000, Proceeds of Crime Act 2002 and the Money Laundering Regulations 2007. A notable aspect of this legislation was that the burden for identifying acts of money laundering was significantly shifted from Police and Government agencies to organisations and their employees. 3. Proposals 3.1 In order to comply with legislation and best practice, Merseytravel should ensure that:- guidance is available to inform members or officers of their responsibilities should they have any concerns about money laundering in the organisation; and reporting arrangements are in place. 3.2 The attached renewed policy and procedures explain the reporting process and fulfil these requirements. 3.3 The Governance Service will ensure that where members and officers may become exposed to money laundering they are made fully aware of the policy and procedures and are suitably trained. 3.4 Merseytravel has nominated the Head of Governance as the Money Laundering Reporting Officer (MLRO) responsible for dealing with any suspicions of money laundering. People, Organisational Development and Governance Delivery Committee 7 June 2012

4. Financial Implications There are no additional financial issues with this policy and its procedures, any expenditure on promoting this policy will be met from existing budgetary provision. 5. Equality Impact Assessment A rapid screening exercise has not raised any negative equality issues. 6. Environmental Implications The provision and promotion of the policy and code will be largely delivered through electronic means, however, were this is not possible hard copies will be made available. 7. Risk Implications 7.1 As a public body, Merseytravel is unlikely to be a prime target for money laundering, however, the size and scope of services provided is such that it is not possible to be wholly immune from the risks surrounding money laundering. 7.2 Merseytravel s Anti-Money Laundering Policy and Procedures are designed to help members, directors and employees familiarise themselves with the legal and regulatory requirements relating to money laundering and detail the reporting arrangements that have been put in place should they have any concerns about money laundering in Merseytravel. 8. Recommendations It is recommended that Members approve:- the renewal of the Anti-Money Laundering Policy and Procedures; and the nomination of the Head of Governance as the Money Laundering Reporting Officer (MLRO) who will be responsible for dealing with any suspicions of money laundering.

Background Papers CD&AC Report - April 2009. Report Prepared By Keith Eustace, Head of Governance. Contact for Media and Public Enquiries Ian Kenyon, Head of Media and Communications.

Merseytravel Anti-Money Laundering Policy Document Title Anti-Money Laundering Policy Document Owner Head of Governance Author Dave Knott Document Version v1.0 Approved By P&ODGD Committee Created Date 30 th April 2012 Review Date June 2013 This document is confidential and the property of Merseytravel. It may not be reproduced or used for any other purpose that that for which it is supplied without the written permission of Merseytravel. Uncontrolled when printed for latest version please check One Place

Commencement date of the policy and date of any revisions and defined review intervals This policy will become active on 1 July 2012 and continue in operation until superseded. Merseytravel s Anti-Money Laundering Policy and Procedures will be reviewed on an annual basis by the Governance Service and reported to Members. Purpose of Policy As a public body, Merseytravel is unlikely to be a prime target for money laundering, however, the size and scope of services provided is such that it is not possible to be wholly immune from the risks surrounding money laundering and the policy aims to ensure Merseytravel has a planned approach should concerns arise. Merseytravel is committed to the highest legal, ethical and moral standards in the conduct of its business. The consequences of Merseytravel or any of its members or employees facing prosecution under the money laundering legislation would be very serious and reflect poorly not only on the individual(s) involved, but on Merseytravel as a whole. Policy Statement We will embrace the underlying principles behind the Terrorism Act 2000, Proceeds of Crime Act 2002, and the Money Laundering Regulations 2007 in order to mitigate risk. (c) (d) (e) We will ensure that arrangements are in place to prevent Merseytravel, its members, directors and employees from being exposed to money laundering in those services where there is a potential risk. We will also ensure that where members and officers may become exposed to money laundering they are made fully aware of this guidance and are suitably trained. We will encourage our employees to tell us if they have any concerns about money laundering in Merseytravel. We will fully support the Police and other external agencies in any investigations regarding money laundering. Scope This Policy will be implemented through our Anti-Money Laundering Procedures and both documents apply to all members and employees. Responsibilities Heads of Service are responsible for maintaining effective systems of internal control, i.e. ensuring official procedures are followed, and making sure that resources are used appropriately. Adherence to official procedures is an important control in minimising the risk of money laundering activity.

Merseytravel Anti-Money Laundering Procedures Document Title Anti-Money Laundering Procedures Document Owner Head of Governance Author Dave Knott Document Version v1.0 Approved By P&ODGD Committee Created Date 30 th April 2012 Review Date June 2013 This document is confidential and the property of Merseytravel. It may not be reproduced or used for any other purpose that that for which it is supplied without the written permission of Merseytravel. Uncontrolled when printed for latest version please check One Place

Contents 1. Introduction 2. What is Money Laundering? 3. What laws exist to control money laundering? 4. What are the obligations on Merseytravel? 5. What are the implications for Merseytravel or the individual? 6. How can money laundering be spotted? 7. What is the Client Identification procedure? 8. What should I do or not do if I suspect a case of Money Laundering? 9. What will the Money Laundering Reporting Officer do with a disclosure?

1. Introduction 1.1 Merseytravel is committed to the highest legal, ethical and moral standards in the conduct of its business. The consequences of Merseytravel or any of its members or employees facing prosecution under the money laundering legislation would be very serious and reflect poorly not only on the individual(s) involved, but on Merseytravel as a whole. 1.2 As a public body, Merseytravel is unlikely to be a prime target for money laundering, however, the size and scope of services provided is such that it is not possible to be wholly immune from the risks surrounding money laundering. 1.3 In order to mitigate this risk, Merseytravel has embraced the underlying principles behind the money laundering legislation and regulations. 1.4 Merseytravel s Anti-Money Laundering Policy and these Procedures are part of the organisations commitment to creating an anti-fraud and corruption culture within the organisation. The procedures are designed to help members, directors and employees familiarise themselves with the legal and regulatory requirements relating to money laundering and detail the reporting arrangements that have been put in place. 1.5 It should be noted that the professional bodies of some employees (eg accountants and solicitors, who are more likely to be exposed to money laundering practices) have issued guidance on personal obligations and responsibilities relating to money laundering, and those employees who are members of such bodies should familiarise themselves with that guidance. 2. What is Money Laundering? 2.1 Money laundering is the term used for several offences involving the proceeds of crime or terrorism. These include: possessing, or in any way dealing with, or concealing, or converting the proceeds of any crime, as well as funds likely to be used for terrorism, or the proceeds of terrorism. 2.2 Money laundering is generally used to describe the activities of organised criminals converting the proceeds of crime into legitimate activities, thus hiding their true sources. The original legislation and regulations were designed to combat the scale of this criminal activity. However, current legislation covers all proceeds of crime, both money and property, regardless of how small the value.

2.3 In reality, to most people who are likely to come across it money laundering involves a suspicion that someone they are dealing with is benefiting financially from dishonest activities. Hence, the money laundering aspect for Merseytravel would be the attempt to transact legitimate business with Merseytravel using assets and monies derived from the proceeds of crime or terrorism. 3. What laws exist to control Money Laundering? 3.1 The principal legislation and regulations relating to money laundering are the Terrorism Act 2000, Proceeds of Crime Act 2002 and the Money Laundering Regulations 2007. A notable aspect of this legislation was that the burden for identifying acts of money laundering was significantly shifted from Police and Government agencies to organisations and their employees. 3.2 There are three primary offences of: concealing, arranging and acquisition, use or possession:- (c) concealing is where someone knows or suspects a case of money laundering, but conceals or disguises its existence; arranging is where someone involves himself or herself in an arrangement to assist money laundering; and acquisition, use, or possession is where someone seeks to benefit from money laundering by acquiring, using, or possessing the property concerned. 3.3 There are also two third party offences of failing to disclose a primary offence, and tipping off: failing to disclose a primary offence is where someone becomes aware or suspects money laundering, but fails to take action in reporting it; and tipping off is where someone informs a person who is, or is suspected of being, involved in money laundering, in such a way as to reduce the likelihood of being investigated, or prejudicing an investigation. 3.4 Money laundering offences may be committed by an organisation such as Merseytravel itself, as well as by the members, directors and employees working within it.

4. What are the obligations on Merseytravel? 4.1 The Money Laundering Regulations 2007 for the first time require the identification and monitoring of clients on a risksensitive basis. Where relevant business is undertaken clients need to be subject to some form of risk based due diligence. 4.2 Organisations conducting relevant business must:- (c) (d) Appoint a Money Laundering Reporting Officer ( MLRO ) to receive disclosures from employees of money laundering activity; Maintain client identification procedures in certain circumstances; Maintain record keeping procedures; Implement a disclosure procedure to enable the reporting of suspicions of money laundering. 4.3 Most of Merseytravel s business is not defined in the regulations as being relevant, however Merseytravel does undertake some activities that may be considered to be regulated for example, treasury services, financial and accounting services, audit services, estate functions, assisting the formation, operation or arrangement of a company. 4.4 Although Merseytravel does not undertake these activities by way of business providing a service to external clients and therefore would not normally be expected to undertake due diligence, it is good practice that wherever Merseytravel does enter into such activities with a third party then due diligence checks should be actioned before the establishment of a relationship/transaction with the third party. 4.5 In those cases where the client is another public or statutory body the risk assessment indicates that no further due diligence about the status of the client is needed. However, for other third party clients or politically exposed persons (1) there needs to be formal and recorded due diligence checks. (1) A politically exposed person is defined in the regulations as a person who is or has, at any time in the preceding year been entrusted with a prominent public function by a state other than the United Kingdom, a European Community institution or an international body, in addition you should include family members or known close associates of such a person.

5. What are the implications for Merseytravel or the individual? 5.1 While the risk of Merseytravel contravening legislation is low it cannot be stressed too strongly that it is every member, director and employee s responsibility to be vigilant and to be aware of the requirement to report actual or suspected cases of money laundering. 5.2 A failure to disclose a suspicion of money laundering is a serious offence in itself and could result in serious criminal charges and/or sanctions being imposed on Merseytravel and/or the individual concerned. 5.3 There is no financial threshold below which the obligation to recognise and report suspicion does not apply and there are only very limited grounds in law for not reporting a suspicion. 5.4 Depending on the severity of such an offence, the Magistrates Court can issue fines of up to 5,000 or sentences of up to 6 months in prison (or both). Where such an offence is tried in the Crown Court fines are unlimited and sentences of up to 14 years may be handed out. 5.5 Merseytravel has nominated the Head of Governance as the Money Laundering Reporting Officer (MLRO) who will be responsible for dealing with any suspicions of money laundering. 6. How can money laundering be spotted? 6.1 It is not possible to provide an exhaustive list of the ways to spot money laundering or state every scenario in which you should be suspicious. 6.2 However, the following are examples of possible indicators of suspicion for money laundering activity:- (c) transactions which have no apparent purpose and which make no obvious economic sense; where the transaction being requested by the client, without reasonable explanation, is out of the ordinary range of services normally requested or is outside the experience of the firm in relation to the particular client; where, without reasonable explanation, the size or pattern of transactions is out of line with any pattern that has previously emerged;

(d) (e) (f) (g) (h) (i) (j) where the client refuses to provide the information requested without reasonable explanation; where cash been tendered which significantly exceeds the amount of the debt; where a debt has been paid twice or more and a refund of the balance been requested; where a client who has entered into a business relationship uses the relationship for a single transaction or for a very short period of time; the extensive use of offshore accounts, companies or structures in circumstances where the client s needs do not support such economic requirements; unnecessary routing of funds through third-party accounts; and unusual investment transactions without an apparently discernible profitable motive. 7. What is the Client Identification procedure? 7.1 Where Merseytravel undertakes activities that may be considered to be regulated then Client Identification should be carried out before any business is undertaken for that client. 7.2 In the case of non-regulated activities, there may be situations where funds come into Merseytravel from an unfamiliar source. For instance, if Merseytravel is forming a new business relationship or considering undertaking a significant one-off transaction. In such cases it would be prudent to identify fully the parties involved. 7.3 Cashiers may be asked in the normal course of their work to accept payment in large amounts of cash for the settlement of debts. Amounts exceeding 5,000 cannot be accepted without establishing the identity of the individual/company involved to seek to ensure that the risk of receiving the proceeds of crime can be minimised. 7.4 If more than 5,000 is offered, the person offering it should be advised that it is not Merseytravel policy to accept large amounts of cash of more than 5,000 and that the transaction will have to be referred to a senior member of staff.

7.5 To establish the identities of individuals, their passport or photo driving licence should be provided, together with one of the following:- (c) (d) Utility bills ie electricity, water etc. however mobile phone bills are not acceptable; Mortgage/building society/bank statements; Credit card statements; and Pension or benefit books. 7.6 If passport or photo driving licence is not available, then two of the other items listed above will need to be produced. 7.7 For Companies, a Companies House Search should be undertaken to confirm the existence of the company and identify who the directors are. Personal identification should then be obtained for the representatives of the company together with proof of their authority to act on behalf of the company. Care should be taken if it becomes clear that the individual has only recently become a director of the company or if there has been a recent change in the registered office. 7.8 For any other type of organisation, for example a sole trader or partnership, personal identification should be obtained for the individuals together with documents indicating their relationship to the organisation. 7.9 Should client identification be necessary guidance on performing the due diligence checks can be obtained from the MLRO. 7.10 Legislation requires that records of any evidence obtained in support of the identification of a client along with details of all relevant business transactions with the client must be kept on file for five years after the end of the business relationship. This is so that they can be referred to later if a money laundering investigation was ever to be conducted. 7.11 In practice client identification evidence must be sent to the MLRO while Merseytravel departments will be routinely making records of work carried out for clients in the course of normal business and these should suffice.

8. What should I do or not do if I suspect a case of Money Laundering? 8.1 You should report any suspicious transactions or concerns as soon as practicable to the MLRO using the Money Laundering Report Form. This should be done within hours of the concern arising and not weeks or months later. 8.2 A report can be made to the MLRO in the form of a request for consent to undertake a transaction if the officer making the disclosure is concerned that he/she may commit a prohibited act in processing a transaction. 8.3 You should also report any complaints you receive from a member of the public in relation to possible criminal activity being carried out by someone who may be a customer of Merseytravel. 8.4 Once you have reported the matter to the MLRO you must follow any directions given to you by the MLRO. You must NOT make any further enquiries into the matter yourself. The MLRO will consider the report and any necessary investigation will be undertaken by the Serious Organised Crime Agency (SOCA). All members of staff will be required to co-operate during any subsequent money laundering investigation. 8.5 Similarly, at no time and under no circumstances should you voice any suspicions to the person(s) whom you suspect of money laundering, even if the SOCA has given consent to a particular transaction proceeding. If you do you may commit a criminal offence of tipping off which may render you liable to prosecution. 8.6 Do not, therefore, make any reference on a client file to an antimoney laundering report having been made to the MLRO. Should the client exercise their right to see the file, then such a note will obviously tip them off to the report having been made and may render you liable to prosecution. The MLRO will keep the appropriate records in a confidential manner. 9. What will the Money Laundering Reporting Officer do with a disclosure? 9.1 Upon receipt of a disclosure report the MLRO must note the date of receipt on the relevant section and acknowledge receipt of it. The MLRO will advise the officer making the disclosure of the timescale within which he expects to respond him/her.

9.2 The MLRO will consider the report and any other relevant information in order to ensure that all available information is taken into account in deciding whether a report to the SOCA is required (such enquiries being made in such a way as to avoid any appearance of tipping off those involved). Other relevant internal information may include:- (c) (d) reviewing other transaction patterns and volumes; the length of any business relationship involved; the number of any one-off transactions and linked one-off transactions; and any identification evidence held. 9.3 The MLRO may also need to discuss the report with the officer making the disclosure. 9.4 Once the MLRO has evaluated the disclosure report and any other relevant information a decision will be made as to whether:- (c) there is actual or suspected money laundering taking place; or there are reasonable grounds to know or suspect that is the case; and whether he needs to seek consent from the SOCA for a particular transaction to proceed. 9.5 Where the MLRO does so conclude, then the matter must be disclosed as soon as practicable to the SOCA unless there is reasonable excuse for non-disclosure to the SOCA (for example, a lawyer wishing to claim legal professional privilege for not disclosing the information). Disclosure is by means of a Suspicious Activity Report (SAR). SOCAs preferred method of reporting is electronic using SAR Online. 9.6 Where the MLRO suspects money laundering but has a reasonable excuse for non-disclosure, then this must be noted on the report accordingly; consent can then be given for any ongoing or imminent transactions to proceed. 9.7 In cases where legal professional privilege may apply, the MLRO must liaise with the Head of Legal and Committee to decide whether there is a reasonable excuse for not reporting the matter to the SOCA.

9.8 Where consent is required from the SOCA for a transaction to proceed, then the transaction(s) in question must not be undertaken or completed until the SOCA has specifically given consent, or there is deemed consent through the expiration of the relevant time limits without objection from the SOCA. 9.9 Where the MLRO concludes that there are no reasonable grounds to suspect money laundering then the report will be marked accordingly and consent given for any on-going or imminent transaction(s) to proceed. 9.10 The MLRO must maintain records of reports received and disclosures made, so that they may be used as evidence in any subsequent investigation by appropriate agencies. The records must be capable of providing an audit trail that identifies the client and the relevant transaction. 9.11 All such information will be held in a confidential file for a minimum of 5 years. The MLRO will also maintain a confidential log of activities, including details of the checks made on cash transactions over 5000 - as notified to the MLRO by Cashiers.