Enroll in your Registered Retirement Savings Plan (RRSP) and your Deferred Profit Sharing Plan (DPSP).

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Enroll in your Registered Retirement Savings Plan (RRSP) and your Deferred Profit Sharing Plan (DPSP). It s easy for you to sign-up, so why wait? Telecon Group Employees plan Join now.

Here s what you need to do... Step one: Learn about your program. Step two: Step three: Step four: Decide how to invest. Complete the Application forms Return the completed form to your Plan Administrator. 2

Step one: Learn about your program Advantages of the Telecon Group Registered Retirement Savings Plan To help ensure you are prepared for life after work, your Plan Sponsor (employer) has taken the first step toward helping you save for your retirement by offering you a Registered Retirement Savings Plan. Now, it s up to you to take the next step and join your program. Your Registered Retirement Savings Plan provides many benefits that may not be available to you through an individual savings or investment account, such as: A convenient way to save Making regular contributions directly from your pay before money ever reaches your bank account makes it easier to commit to saving consistently. Even if the amount you contribute each time is small and is an amount you re not likely to miss it can grow very nicely over the long term. Immediate tax reduction Regular payroll contributions to Registered Retirement Savings Plans and/ or Registered Pension Plans are taken from your gross pay before payroll taxes are calculated. This immediately reduces the amount of your income that s taxed. You ll only pay income tax on the remaining portion of your salary, so you ll enjoy tax savings on each and every pay cheque throughout the year. Tax-deferred growth Growth you realize in Registered Retirement Savings Plans, Deferred Profit Sharing Plans or Registered Pension Plans occurs in a tax-sheltered environment until you withdraw funds from the plan. Lower investment management fees Take advantage of the competitive investment management fees (IMFs) offered by your group plan. Lower IMFs leave more of your savings in your account and growing for you. Leading fund managers Through your group plan, you have access to some of the world s leading fund managers and their funds. Many of these funds aren t available to individual investors. Details of your program The Group Retirement Program offered by Telecon Group includes these plans: Group Retirement Savings Plan (RSP) Deferred Profit Sharing Plan (DPSP) Your Group Retirement Program gives you the opportunity to put more savings to work for you with a voluntary plan. Consider taking advantage of your voluntary plan by making additional contributions. Even small contributions can grow significantly over time. For example, a contribution of $600 a year just $50 a month will grow to more than $25,000 after 20 years. This projection assumes the contributions remain in your account until you retire and grow at a rate of 8% per year. 3

The details of your program shown below are subject to change by your Plan Sponsor (employer). RRSP DPSP Contract number 20003208 30003208 Who is eligible to join this plan? All permanent employees. All permanent employees. When can I join? Permanent employees can join the plan after 3 months of service. How much do I contribute? How much does Telecon Group contribute? Can I make additional one-time contributions? Who decides how my contributions will be invested? Can I take money out of the plan while I am employed? What happens if I leave the company? What happens if I retire from the company? What happens if I die while employed with the company? Base contribution In accordance with the levels described in your work contract. You can make optional contributions up to a total of 18% of your salary. Telecon Group does not contribute to the RRSP. Yes. You do. Your base contributions can only be withdrawn while you are employed at Telecon Group in the case of an HBP or a LLP. You can withdraw your voluntary contributions. The full value of your account belongs to you. The full value of your account belongs to you. Your beneficiary or beneficiaries will be entitled to the portion of your account that you have specified. Permanent employees can join the plan after 3 months of service. N/A Telecon Group offers a matching contribution based on the levels described in your work contract. No. You do. No, withdrawals are not permitted. The full value of your account belongs to you following 2 years of participation in the plan. The full value of your account belongs to you. Your beneficiary or beneficiaries will be entitled to the portion of your account that you have specified. Step two: Decide how to invest Consult your Fund Selection Guide to determine which funds are appropriate for you. What s next? You ll receive a letter from Manulife welcoming you to your plan. This letter will provide your Customer number and explain how you can get your Personal Identification Number (PIN). With your Customer number and PIN, you can log in to the secure site at www.manulife.ca/gro. Questions? Call 1-888-727-7766 to speak with a Manulife Customer Service Representative, Monday to Friday from 8 a.m. to 8 p.m. ET. 4

Application Form Group Retirement Savings Plan (RSP) Check one: This RSP is for you as a Member (i.e. employee) This RSP is for you as a Spousal Member Please print clearly in the blank boxes. Important: If this application is for a spousal RSP, the spouse (i.e. Spousal Member) must complete this form. If you are not sure how to complete any of these boxes, your Plan Administrator can help you or you can call Customer Service at 1-888-727-7766. Tell us about the plan Plan Sponsor/Employer Group annuity policy number Telecon Group 20003208 Member number Division Member Class Date you are joining the plan (mmm/dd/yyyy) Date you started with your employer (mmm/dd/yyyy) Your personal information Gender First name Middle initial Last name Mailing address (number, street and apartment number) City Province Country Postal Code Your preferred language Date of birth (mmm/dd/yyyy) Social Insurance Number (SIN) Marital status Home telephone number Work telephone number Ext. Personal email address Complete this section only if the application is for you as a Spousal Member. Otherwise, leave this section blank. Tell us about the contributor (the member) First name Middle initial Last name Date of birth (mmm/dd/yyyy) Social Insurance Number (SIN) A revocable beneficiary can be changed at anytime. An irrevocable beneficiary can only be changed with written consent from that beneficiary. You will also need your beneficiary s consent to withdraw or transfer money from your account. A parent or guardian cannot provide consent on behalf of a minor who has been named as irrevocable beneficiary. If you want to name more than three beneficiaries, attach a separate page with the names and the percentage of proceeds for each beneficiary. If you have locked-in money in your RSP and you have a spouse on the date of your death, the law may require any death benefit be paid to your spouse, regardless of other beneficiaries you ve named. If you die while your beneficiary is still a minor, the trustee you name on this form will act on the child s behalf. Name your beneficiary (or beneficiaries) If you do not name a beneficiary, proceeds will be paid to your estate. Check here if you have attached a separate page listing your beneficiaries. Please sign and date. Name Relationship Percentage of proceeds The above beneficiary designations are considered revocable unless you write irrevocable in the chart above. For Quebec only: The designation of a spouse as a beneficiary is deemed to be irrevocable unless specified here: Trustee for a minor beneficiary named above (not applicable in Quebec) Any payment to a beneficiary who is a minor will be paid in trust to the trustee named below. In Quebec, the proceeds will be paid in trust to the minor child's tutor. Trustee name Relationship Revocable The Manufacturers Life Insurance Company R etain a copy for your files. Page 1 of 3 GP0764E (02/2012) 5

If you do not complete this section, or the total does not add up to 100%, your contributions will be invested in the plan default fund. You can go online at anytime to change the funds you have chosen. Your investment instructions Specify the 4-digit fund code of each fund you select below, along with the percentage of contributions you want to invest in each fund. Your percentages must add up to 100%. If your plan offers Group IncomePlus note this option is intended to provide you with guaranteed retirement income. Before you select Group IncomePlus, review The Bold Print for more information. Fund code Fund name % The minimum amount you can invest in a fund is 5%. Percentages must be whole numbers. Note: The investment performance of a market-based fund is not guaranteed. Your percentages must add up to 100%. 100% Please sign here I confirm that I have read, understood and agreed to the information in this form, including the Enrolment and Registration Authorization section below, and the Personal Information Statement. I also confirm that information in this form is correct to the best of my knowledge. Enrolment and Registration Authorization I request that Manulife enrol me as a Member in this plan and register me in a Retirement Savings Plan (RSP) under the Income Tax Act (Canada). If I live in Quebec, I request that I am registered in a RSP under the Taxation Act (Quebec). I understand that any withdrawals from my RSP will be taxed according to the rules outlined in the Income Tax Act (Canada) or the Taxation Act (Quebec), as applicable. I understand that withdrawals may be restricted under the terms of the plan. I authorize the Plan Sponsor (my employer or my spouse's employer if I am a Spousal Member) to remit contributions and to deliver directions to Manulife on my behalf. I request that Manulife accept a transfer of locked-in funds into the plan, if applicable, according to the terms described in the Lock-in Retirement Account (LIRA) or locking-in addendum. I understand that with respect to such funds, these terms will override the group RSP contract. If I have selected Group IncomePlus, I acknowledge that I have read and understood The Bold Print and by signing below, I agree to the terms, conditions and fees applicable to that option. Your signature (as the annuitant) Date signed (mmm/dd/yyyy) Mailing instructions Send your completed forms to the address below. If you live outside of Quebec: Manulife Financial Attn: GRS Client Services P.O. Box 396 Waterloo, ON N2J 4A9 If you live in Quebec: Manulife Financial Group Retirement Solutions 2000 Mansfield, Suite 1410 Montréal, QC H3A 3A2 For Manulife use Manulife customer number Date (mmm/dd/yyyy) The Manufacturers Life Insurance Company 6 Retain a copy for your files. Page 2 of 3 GP0764E (02/2012)