Corporate Presentation Maintaining a Solid Position Analysts Meeting Jan Mar 2016 Results PT Bank Central Asia Tbk Jakarta, 27 th April 2016
Table of contents page Macro Environment Macroeconomic environment 4 Banking sector highlights February 2016 5 Performance Overview BCA key financial highlights 7 Moderate loan growth 8 Mortgage market leader 9 Maintaining solid loan loss provisions 10 A leading transaction banking business 11 Solid funding base 12 Maintained healthy NIM 13 Sustained profitability 14 Quality growth through enhanced relationship 15 page Financial Review Balance sheet summary 17 Income statement summary 18 Financial ratios 19 Diversified earning assets composition 20 Breakdown of earning assets yield 21 Balanced loan portfolio 22 Moderate consumer loan growth 23 Diversified industry concentration 24 NPL maintained at a low level 25 Active management of third party funds 26 Cost efficiency ratio 27 Appendix Government bonds profile 30 BCA maintains 7 subsidiaries in 5 business lines 31 BCA credit ratings 32 BCA share performance 33 BCA winning awards 34 2
Agenda Macro Environment Performance Overview Financial Review 3
Macroeconomic environment Bank Indonesia forecasts 2016 economic growth of 5.2%-5.6% Continuing weakness in the global economy Government launching a series of new policy packages intended to stimulate economic growth Focus on Government spending and infrastructure projects Inflation rate of 4.5% in March 2016 compared to 6.4% in March 2015 Rupiah stabilized in 1Q16 Bank Indonesia sets the 7-day repo rate as a new policy rate effective 3Q16 Inflation and BI Rates (%) 20% 16% 12% 8% 4% 15,000 13,000 11,000 9,000 18.38 12.75 8.75 8.33 Inflation 10,775 14.55 10.75 9.00 6.59 5.27 5.77 9,450 8,703 8,690 11,050 12.14 9.50 7.92 12,650 12,100 7.75 6.50 6.75 4.61 3.435.80 3.56 2.78 10,155 9,378 9,125 8,464 BI Rate 5.75 11,649 9,868 5.57 4.30 12,240 11,293 11,764 14,693 12,984 13,199 7,000 Jul-05 Nov-06 Apr-08 Aug-09 Dec-10 Feb-12 Mar-13 Mar-14 Mar-15 Apr-16 7.50 8.36 7.50 7.75 7.50 0% Jul-05 Sep-06 Nov-07 Jan-09 Mar-10 May-11 Jul-12 Sep-13 Nov-14 Mar-16 Source: Central Bureau of Statistics (BPS) and Bank Indonesia Rupiah/USD Source: Bloomberg 3.99 3.35 6.75 4.45 4
Banking sector highlights February 2016 Lackluster banking sector performance in February 2016 Total sector loans of Rp3,968tln (+8.2% YoY / Rp302tln) Increase in the sector-wide NPL ratio to 2.9% Sector third party funds grew Rp287tln or 6.9% YoY to Rp4,438tln System CAR 21.9%; LDR 89.5% Sector net profit declined 1.1% YoY to Rp17.9tln Banking Sector Financial Summary (Rp trillion) Feb-15 Dec-15 Feb-16 YTD Change YOY Change Total Assets 5,683 6,129 6,119-0.2% 7.7% Total Loans 3,666 4,058 3,968-2.2% 8.2% Third Party Funds 4,151 4,413 4,438 0.6% 6.9% Current Accounts 903 987 1,016 2.9% 12.5% Savings 1,217 1,396 1,337-4.2% 9.9% Time Deposits 2,031 2,030 2,085 2.7% 2.7% Net Profit 18.1 104.6 17.9 N.A -1.1% NIM 4.1% 5.4% 5.5% 10bp 140bp LDR * 88.3% 92.1% 89.5% -260bp 120bp NPL 2.4% 2.5% 2.9% 40bp 50bp CAR 21.3% 21.4% 21.9% 50bp 60bp * LFR data is not available Source: Bank Indonesia / Financial Services Authority (OJK) 5
Agenda Macro Environment Performance Overview Financial Review 6
BCA key financial highlights Outstanding loans grew Rp38.2tln or 11.4% YoY to Rp373.7tln Gross NPL ratio stood at 1.1% Third party funds increased Rp25.3tln or 5.7% YoY to Rp470.4tln CASA grew Rp26.9tln or 8.0% YoY to Rp361.7tln Time deposits down Rp1.6tln or 1.5% YoY to Rp108.7tln LFR at 78.9% CAR at 20.0% (Rp billion) Mar-15 Mar-16 YOY Change Total Assets 557,439 603,427 8.2% Outstanding Loans 335,576 373,732 11.4% Third Party Funds 445,091 470,392 5.7% Net Interest Income 8,500 9,768 14.9% Non Interest Income 2,463 3,060 24.2% Operating Expenses (5,746) (6,184) 7.6% Profit before Provisions and Tax 5,217 6,644 27.4% Pre-Tax Profit 5,123 5,655 10.4% Net Profit 4,057 4,508 11.1% EPS year to date Rp165 Rp183 Rp18 (Bank only) Mar-15 Mar-16 ROA 3.5% 3.6% ROE 20.1% 19.3% NIM 6.5% 7.0% LFR 74.9% 78.9% NPL 0.7% 1.1% CAR (credit and market risk) 22.9% 23.6% CAR (credit, market and operational risk) 19.4% 20.0% 7
Moderate loan growth Loans (Rp billion) 11.4% YoY loan growth (bank only) High corporate loan repayment in 1Q16 312,290 317,191 321,284 330,677 346,563 364,846 335,576 347,101 298,955 264,978 280,402 387,643 373,732 Corporate and consumer lending drove overall loan growth YoY Mar-13 Jun-13 Sep-13 Dec-13 Mar-14 Jun-14 Sep-14 Dec-14 Mar-15 Jun-15 Sep-15 Dec-15 Mar-16 Loan utilization rate of 70.6% in March 2016 Loans Breakdown (Bank only, Rp billion) Mar-15 Dec-15 Mar-16 YTD Change YoY Change Corporate 109,189 141,261 129,412-8.4% 18.5% Commercial & SME 134,410 146,237 142,307-2.7% 5.9% Consumer 92,012 100,510 102,057 1.5% 10.9% Total Outstanding 335,611 388,008 373,776-3.7% 11.4% Total Facilities* 478,963 526,930 529,184 0.4% 10.5% * Including uncommitted facilities of Rp36.1tln in March 2015, Rp32.9tln in December 2015 and Rp38.9tln in March 2016 8
Mortgage market leader Introduced a fixed 5-year 9.5% p.a fixed rate mortgage product available from February- July 2016 Total Mortgage Portfolio (Bank only, Rp trillion) 56.9 58.0 59.9 (+9.3% YoY) 59.4 Leading presence in mortgage market 52.9 52.9 52.8 52.9 54.7 54.8 Mortgage lending represented 58.7% of total consumer lending (16.0% of total lending) Competitive mortgage interest rates with NPL ratio of 0.5% Mortgage Portfolio (Bank only) Mar-15 Dec-15 Mar-16 Number of Customers Accounts 90,421 95,549 96,444 Total Outstanding (Rp billion) 54,769 59,415 59,874 Average Loan Outstanding (Rp million) 606 622 621 Dec-13 Mar-14 Jun-14 Sep-14 Dec-14 Mar-15 Jun-15 Sep-15 Dec-15 Mar-16 9
1,476 1,600 2,172 2,067 2,202 2,375 2,678 2,801 5,729 5,888 4,029 6,354 6,703 6,552 6,950 7,643 9,026 9,469 Maintaining solid loan loss provisions Active monitoring of loan portfolio NPL increase but expected to remain within risk appetite limits NPL ratio increased to 1.1% in March 2016 with nearly half of the absolute related to one corporate exposure Continued weakness in shipping industry portfolio Maintaining prudent lending principles in uncertain environment Loan Quality (Bank only, Rp billion) Mar-15 Dec-15 Mar-16 Current 328,187 378,930 363,371 Special Mention 5,222 6,277 6,376 Performing Loans 333,409 385,207 369,747 Substandard 735 298 998 Doubtful 319 979 927 Loss 1,148 1,524 2,104 NPL 2,202 2,801 4,029 Total Loans 335,611 388,008 373,776 NPL Ratio - gross 0.7% 0.7% 1.1% NPL Ratio - net 0.2% 0.2% 0.3% NPL and Loan Provision (Bank only, Rp billion) 388.0% 368.1% 292.5% 324.2% 297.6% 292.7% 285.4% 322.2% 235.0% Provision/NPL coverage of 235.0% Mar-14 Jun-14 Sep-14 Dec-14 Mar-15 Jun-15 Sep-15 Dec-15 Mar-16 NPL Loan Provision Loan Provision/NPL 10
A leading transaction banking business BCA s 14 million interconnected customers benefit from the Bank s growing and diversified transaction banking platform Expanding transaction banking network with 1,194 branches; 16,999 ATMs and growing EDC penetration nationwide Automation reducing high cost in-branch transactions Branch Banking ATM Number of Transactions (million) Transaction Value (Rp trillion) 3,613.3 3,593.1 3,496.5 Number of Transactions (million) Transaction Value (Rp trillion) 435.6 474.2 407.9 44.2 43.3 42.5 397.4 427.5 448.7 Mar-14 Mar-15 Mar-16 Mar-14 Mar-15 Mar-16 Mobile Banking Internet Banking Number of Transactions (million) Transaction Value (Rp trillion) 110.6 128.6 157.0 Number of Transactions (million) Transaction Value (Rp trillion) 1,242.8 1,388.9 1,586.2 117.9 132.6 171.0 255.9 329.4 385.5 Mar-14 Mar-15 Mar-16 Mar-14 Mar-15 Mar-16 11
Solid funding base Overall liquidity remains strong with secondary reserves totaling Rp88.4tln or 18.8% of third party funds Loan to Funding Ratio stood at 78.9% Third Party Funds (Rp billion) 447,906 445,091 454,981 462,252 473,666 470,392 111,494 110,309 109,071 108,466 113,405 108,668 107,419 108,686 114,235 114,703 115,653 117,780 Total third party funds of Rp470.4tln (+5.7% / Rp25.3tln YoY) CASA (Current & Savings Accounts) growth of 8.0% YoY with low CASA interest rates CASA ratio 76.9% Time Deposits of Rp108.7tln, down Rp1.6tln or 1.5% YoY 228,993 226,096 231,675 239,083 244,608 243,944 Dec-14 Mar-15 Jun-15 Sep-15 Dec-15 Mar-16 Savings Accounts Current Accounts Time Deposits Third Party Funds (as of 31 March 2016) Savings Accounts 51.9% Current Accounts 25.0% Time Deposits 23.1% Rp470,392 billion 12
Maintained healthy NIM Net Interest Margin (NIM) remained healthy in March 2016-56 bps reduction in cost of funds YoY in line with term deposits rates reduction - Stable earning assets yield NIM, Yield and Cost of Funds (Bank only) 16% 12% 8% 4% 0% 12.67% 9.10% 9.78% 10.66% 9.93% Yield 7.37% 5.28% 6.09% 7.12% 8.29% 8.03% 7.79% 8.71% 8.74% 7.49% 6.40% 5.29% 5.68% 5.90% 6.18% 6.53% 7.04% 5.76% NIM 3.94% 4.05% CoF 3.64%3.55% 2.95% 2.57% 1.77% 1.95% 2.61% 2.06% NIM (Bank only) 6.53% 6.53% 6.57% 6.61% 6.72% 7.04% Interest Rate* 16% 13.00% 12.74% 12% 11.24% 8.71% 8.80% 8.70% 8.61% 8.63% 8.74% 2.61% 2.62% 2.50% 2.39% 2.31% 2.06% Dec-14 Mar-15 Jun-15 Sep-15 Dec-15 Mar-16 Earning Assets Yield Cost of Funds NIM 8% 4% 0% 7.43% 5.50% 3.75% 9.50% 5.00% Savings 8.25% 8.50% 6.00% * Maximum interest rate offered 1M SBI / BI Term Deposits 1M Rupiah Time Deposits 5.50% 4.00% 3.25% 3.00% 2.50% Rupiah Current Accounts 6.80% 6.25% 3.50% 3.76% 2.20% 5.75% 9.25% 8.00% 6.40% 5.80% 5.25% 2.15% 1.90% 1.70% 13
Sustained profitability Combined Net Interest Income and Non Interest Income grew 17.0% YoY to Rp12.8tln Net Interest Income increased 14.9% YoY to Rp9.8tln while Non Interest Income grew 24.2% YoY to Rp3.0tln Cost Efficiency Ratio 49.6% Profitability (Rp billion) 12,828 10,963 9,768 8,500 6,644 5,217 4,057 4,508 2,463 3,060 Mar-15 Mar-16 Net Interest Income Profit before Provisions and Tax Non Interest Income Net Profit Non Interest Income (Rp billion) Consolidated Net Profit up 11.1% YoY to Rp4.5tln 2,463 502 3,060 834 Bank only Net Profit up 11.4% YoY to Rp 4.2tln 1,961 2,226 Mar-15 Mar-16 MTM & Trading Gains, Forex and Others Fees and Commissions 14
Quality growth through enhanced relationship Growth Expand transaction banking presence Promote a well balanced and diversified loan portfolio Strengthen new businesses Deepen customer relationships Growth Quality Maintain and enhance the quality of: Loan portfolio Banking operations Products and services Efficiency Growth Optimize existing human resources, infrastructure and logistics Simplify operational and administration procedures Explore automated solutions 15
Agenda Macro Environment Performance Overview Financial Review 16
Balance sheet summary (Rp billion) Dec-14 Mar-15 Jun-15 Sep-15 Dec-15 Mar-16 YOY Change Total Assets 553,156 557,439 571,643 584,444 594,373 603,427 8.2% Secondary Reserves gross 64,414 80,364 77,286 80,114 67,473 88,399 10.0% SBI & Other Placement in BI 60,633 75,541 63,872 74,212 60,487 82,636 9.4% Placement with other Banks 3,781 4,823 13,414 5,902 6,986 5,763 19.5% Loans 346,563 335,576 347,101 364,846 387,643 373,732 11.4% Government Bonds 29,018 30,269 32,445 31,386 30,143 36,278 19.9% Marketable Securities 21,895 16,553 16,978 16,059 15,061 15,996-3.4% Impairment on financial assets (8,099) (8,027) (8,276) (9,093) (10,645) (11,086) 38.1% Third Party Funds 447,906 445,091 454,981 462,252 473,666 470,392 5.7% Savings 228,993 226,096 231,675 239,083 244,608 243,944 7.9% Current Accounts 107,419 108,686 114,235 114,703 115,653 117,780 8.4% Time Deposits 111,494 110,309 109,071 108,466 113,405 108,668-1.5% Equity (Bank only) 67,840 79,459 81,492 85,078 87,887 96,314 21.2% Tier 1 64,370 75,734 77,591 81,083 83,684 92,266 21.8% Tier 2 3,470 3,725 3,901 3,995 4,203 4,048 8.7% Exchange Rate Rp/USD 12,385 13,074 13,333 14,650 13,785 13,260 1.4% 17
Income statement summary (Rp billion) 4Q-14 1Q-15 2Q-15 3Q-15 4Q-15 1Q-16 YOY Change Net Interest Income 8,469 8,500 8,684 9,089 9,619 9,768 14.9% Non Interest Income 2,681 2,463 2,979 2,726 3,820 3,060 24.2% Fees and commissions 2,012 1,961 2,139 2,133 2,223 2,226 13.5% Gain on spot & derivative (realized) net 33 13 118 (298) 1,094 650 4900.0% Mark to market on financial assets net 103 131 308 526 (182) (284) N.A Gain on sale of financial assets net 206 36 28 29 281 53 47.2% Others 327 322 386 336 404 415 28.9% Operational Expenses (5,068) (5,746) (5,507) (4,813) (5,652) (6,184) 7.6% Personnel Expenses (1,915) (3,363) (2,391) (1,860) (1,858) (3,714) 10.4% Other Expenses (3,153) (2,383) (3,116) (2,953) (3,794) (2,470) 3.7% Profit before Provisions and Tax 6,082 5,217 6,156 7,002 7,787 6,644 27.4% Provision (731) (94) (480) (963) (1,968) (989) 952.1% Pre-Tax Profit 5,351 5,123 5,676 6,039 5,819 5,655 10.4% Income Tax (1,051) (1,060) (1,186) (1,209) (1,166) (1,142) 7.7% Net Profit 4,291 4,057 4,484 4,827 4,651 4,508 11.1% 18
Financial ratios (Bank only, %) Dec-14 Mar-15 Jun-15 Sep-15 Dec-15 Mar-16 ROA 3.9 3.5 3.7 3.9 3.8 3.6 ROE 25.5 20.1 21.7 22.2 21.9 19.3 NIM 6.5 6.5 6.6 6.6 6.7 7.0 CAR (credit and market risk) 19.4 22.9 22.3 22.4 21.5 23.6 CAR (credit, market and operational risk) 16.9 19.4 19.0 19.2 18.7 20.0 LFR 76.8 74.9 75.7 78.1 81.1 78.9 Cost Efficiency Ratio* 44.2 53.3 50.4 46.9 46.5 49.6 Cost to Income Ratio (BOPO)** 62.4 67.4 64.8 64.9 63.2 69.7 NPL Ratio - gross 0.6 0.7 0.7 0.7 0.7 1.1 NPL Ratio - net 0.2 0.2 0.2 0.3 0.2 0.3 Provision/NPL 324.2 297.6 292.7 285.4 322.2 235.0 NOP 0.6 2.2 1.7 0.6 0.4 0.4 19 Dec-14 Mar-15 Jun-15 Sep-15 Dec-15 Mar-16 EPS year to date (Rp)*** 669 165 346 542 731 183 Book Value/Share (Rp) 3,151 3,236 3,306 3,488 3,625 4,087 * Cost Efficiency Ratio = operational expenses to net interest income and non interest income ** Cost to Income Ratio (BOPO) = all expenses (operating expenses included interest expenses and provision for assets losses) to all revenues (operational income included interest income and reversal of provision for assets losses) *** Based on consolidated financial statement
Diversified earning assets composition Interest Income Contribution 100% 2.6% 2.7% 2.7% 2.7% 2.7% 2.3% 90% 80% 70% 60% 83.3% 82.6% 83.6% 84.3% 84.8% 84.9% 50% Earning Assets Composition (as of 31 March 2016) Loans & Consumer Financing 71.2% Secondary Reserves 16.4% Rp539,681 billion Government Bonds 6.7% Marketable Securities & Others 5.7% 40% 30% 20% Government Bonds and Loans Profile (as of 31 March 2016) Fixed Rate 23.6% 10% 0% 4.9% 4.2% 4.2% 4.2% 4.1% 4.4% 9.2% 10.5% 9.5% 8.8% 8.4% 8.4% Dec-14 Mar-15 Jun-15 Sep-15 Dec-15 Mar-16 Variable Rate 76.4% Marketable Securities & Others Government Bonds Loans & Consumer Financing Secondary Reserves 20
Breakdown of earning assets yield Mar-15 Dec-15 Mar-16 Bank Only Balance (Rp billion) Yield (%) Balance (Rp billion) Yield (%) Balance (Rp billion) Yield (%) Secondary Reserves 79,147 6.13% 65,433 4.99% 86,659 (+9.5% YoY) 5.18% Marketable Securities 16,446 5.51% 14,790 5.52% 15,559 (-5.4% YoY) Loans 335,611 10.52% 388,008 10.47% 373,776 (+11.4% YoY) Government Bonds 29,865 6.61% 29,758 6.26% 35,780 (+19.8% YoY) 5.91% 10.44% 6.38% 21
Balanced loan portfolio Loan Portfolio (Bank only, Rp billion) Loans Breakdown (Bank only, Rp billion) Consumer Commercial & SME Corporate 346,962 347,100 335,611 26.6% 27.4% 27.8% 364,921 27.0% 388,008 25.9% 373,776 27.3% Mar-15 Dec-15 Mar-16 YTD Change YoY Change Corporate 109,189 141,261 129,412-8.4% 18.5% Commercial & SME 134,410 146,237 142,307-2.7% 5.9% Consumer 92,012 100,510 102,057 1.5% 10.9% Total Outstanding 335,611 388,008 373,776-3.7% 11.4% Total Facilities* 478,963 526,930 529,184 0.4% 10.5% 38.7% 40.1% 39.6% 38.5% 37.7% 38.1% * Including uncommitted facilities of Rp36.1tln in March 2015, Rp32.9tln in December 2015 and Rp38.9tln in March 2016 Outstanding Loans by Currency (as of 31 March 2016) 34.7% 32.5% 32.6% 34.5% 36.4% 34.6% IDR 95.5% Forex 4.5% Dec-14 Mar-15 Jun-15 Sep-15 Dec-15 Mar-16 22
Moderate consumer loan growth Consumer Loans (Bank only, Rp billion) Credit Cards Vehicles Mortgage 100,510 102,057 98,459 96,365 92,277 92,012 9.3% 9.0% 9.4% 9.3% 9.5% 9.3% Consumer Loans (Bank only + vehicle loans booked by BCA Subsidiaries, Rp billion) Mar-15 Dec-15 Mar-16 YTD Change YoY Change Mortgage 54,769 59,415 59,874 0.8% 9.3% Vehicles * 28,709 31,612 32,685 3.4% 13.8% 31.3% 31.2% 31.7% 32.1% 31.5% 32.0% Credit Cards 8,534 9,483 9,498 0.2% 11.3% Total 92,012 100,510 102,057 1.5% 10.9% 59.2% 59.5% 59.0% 58.9% 59.1% 58.7% Dec-14 Mar-15 Jun-15 Sep-15 Dec-15 Mar-16 Vehicle loans booked by BCA Finance & 7,745 7,694 7,469-2.9% -3.6% CS Finance ** Grand Total 99,757 108,204 109,526 1.2% 9.8% * Including 2 wheeler financing of Rp4.3tln in March 2015, Rp4.3tln in December 2015 and Rp4.2tln in March 2016 ** Including 2 wheeler financing of Rp1.9tln in March 2015, Rp2.1tln in December 2015 and Rp2.0tln in March 2016 23
Diversified industry concentration Top Ten Industry Sectors in Corporate, Commercial and SME Sectors Mar-15 Dec-15 Mar-16 1. Building Material and Other Construction Related 7.0% 7.1% 7.7% 2. Plantation and Agriculture 6.8% 6.7% 6.9% 3. Distributor, Wholesaler and Retailer 6.6% 6.1% 6.5% 4. Automotive and Transportation 6.3% 6.1% 6.0% 5. Chemicals and Plastics 5.8% 6.1% 5.7% 6. Transportation and Logistics 5.8% 5.3% 5.5% 7. Tourism 5.2% 5.1% 5.3% 8. Food and Beverages 5.0% 4.9% 5.2% 9. Properties and Construction 4.9% 4.6% 5.0% 10. Textile and Garment 5.1% 4.7% 5.0% Total 58.5% 56.6% 58.8% 24
NPL maintained at a low level NPL by Loan Segments (%) NPL by Consumer Loans (%) Mar-14 Mar-15 Mar-16 Mar-14 Mar-15 Mar-16 1.5% 4.0% 3.9% 0.7% 0.7% 0.6% 0.8% 0.8% 0.7% 2.5% 0.1% 0.4% 0.5% 0.4% 0.5% 0.7% 0.7% 0.6% 1.4% 1.2% 1.2% Corporate Commercial & SME Consumer Mortgage 2 Wheeler 4 Wheeler Credit Card 25
228,993 226,096 231,675 239,083 244,608 243,944 107,439 108,713 114,274 114,742 115,681 117,855 111,510 110,314 109,075 108,471 113,409 108,672 Active management of third party funds Third Party Funds & Cost of Funds (Bank only, Rp billion) Interest Rate Adjustments* 2.61% 2.62% 2.50% 2.39% 2.31% 2.06% 14.0% 13.00% 12.0% 12.00% 1 Month Rupiah Time Deposits 10.0% 8.0% 6.0% 4.0% 2.0% 9.50% 8.50% 8.50% 7.50% 7.00% 6.50% 6.25% 6.25% 5.00% 6.00% 5.50% 5.75% 4.75% 4.50% 4.00% Savings 4.00% 3.50% 3.00% Rupiah Current Accounts 3.50% 2.50% 2.25% 2.20% 1.90% 9.25% 8.50% 8.00% 7.00% 5.75% 5.25% 2.15% 1.70% Dec-14 Mar-15 Jun-15 Sep-15 Dec-15 Mar-16 Time Deposits Current Accounts Savings Accounts Cost of Funds 0.0% * Maximum interest rate offered 26
Cost efficiency ratio Quarterly Operating Income & Expense (Rp billion) and YTD Cost Efficiency Ratio (%) 44.2% 53.3% 50.4% 46.9% 46.5% 49.6% Operating Income Operating Expense 11,150 10,963 11,663 11,815 13,439 12,828 YTD Cost Efficiency Ratio (Bank only) 5,068 5,746 5,507 4,813 5,652 6,184 4Q-14 1Q-15 2Q-15 3Q-15 4Q-15 1Q-16 Quarterly Breakdown of Operating Expenses (Rp billion) Personnel Expenses Other Expenses 1,915 3,153 3,363 2,383 2,391 3,116 2,953 1,860 1,858 3,794 3,714 2,470 4Q-14 1Q-15 2Q-15 3Q-15 4Q-15 1Q-16 27
Thank you
Appendix 29
Government bonds profile Government Bond Maturity (Bank only, Rp billion) Nominal Value as of 31 March 2016 11,918 9,050 Fixed Rate [Rp 34,552 billion (96.7%)] Variable Rate [Rp 1,170 billion (3.3%)] 6,223 4,008 1,070 1,928-100 - - 728-183 - 424-40 - 40-10 - Maturity 2016 2017 2018 2019 2020 2021 2022 2023 2024 2026 2031 2016 2017 2018 2019 2020 2021 2022 2023 2024 2026 2031 Total Trading 2 8 48 737-370 - - - 40 10 1,215 Available for Sale 2,428 7,244 7,462 767 763 358 173 424 - - - 19,619 Investment 2,648 1,798 4,508 424 5,460-10 - 40 - - 14,888 Total 5,078 9,050 12,018 1,928 6,223 728 183 424 40 40 10 35,722 30
BCA maintains 7 subsidiaries in 5 business lines Business lines Subsidiaries Business overview Vehicle Financing Insurance (acquired: 2001) (established: 2010) (acquired: 2010) (established: 2013) One of the largest 4-wheeler financing companies in Indonesia Offering attractive products with competitive interest rates through a joint financing scheme with BCA Maintaining a quality loan portfolio through prudent lending policies and by focusing on financing popular car models Multi-finance company engaged in 2-wheeler financing through joint financing with BCA Enhancing the risk management infrastructure and pursuing prudent marketing strategies Expanding general insurance presence by offering insurance products to BCA s consumer finance customers Setting up a solid base for providing life insurance products to BCA s diversified customer base Securities Sharia Banking Remittance (acquired: 2011) (acquired: 2009) (acquired: 1996) Building a solid securities business by focusing on wholesale underwriting and retail brokerage Leader in the fixed income underwriting market Offering Sharia banking products to a growing market Became a BUKU II category Sharia bank in 2015 Enhancing cross-border remittance business BCA s trade finance representative in Hong Kong 31
BCA credit ratings Fitch Ratings Moody s Published on August 2015 Published on December 2015 Description Rating Description Rating Local long term rating AAA (idn) Issuer default long term rating BBB- Issuer default short term rating F3 Support rating 3 Bank financial strength rating D+ Foreign currency issuer rating Baa3 Foreign currency long term deposits Baa3 Foreign currency short term deposits Prime-3 Global local currency deposits Baa3 Outlook Stable Outlook Stable 32
BCA share performance BCA Shareholding Structure (as of 31 March 2016) FarIndo Investments (Mauritius) Ltd qualitate qua (qq) Mr. Robert Budi Hartono and Mr. Bambang Hartono * Number of Shares Ownership Percentage 11,625,990,000 47.15% Anthony Salim 434,079,976 1.76% Public ** 12,594,940,024 51.09% Total 24,655,010,000 100.00% * Referring to letter of Bank Indonesia No. 12/21/DPB3/TPB3-7 dated February 25, 2010, The Ultimate shareholders of FarIndo Investments (Mauritius) Ltd ("FarIndo") are Mr. Robert Budi Hartono and Mr. Bambang Hartono ** In the composition of Shares held by the public, 2.96% of the shares are owned by parties affiliated with the Ultimate Shareholders; 0.02% are held by Mr. Robert Budi Hartono and 0.02% by Mr. Bambang Hartono BCA Share Performance vs IDX (28 December 2007 to 25 April 2016) BCA 18,000 16,000 14,000 12,000 10,000 8,000 6,000 4,000 2,000 Relative Performance 385% 335% 285% 235% 185% 135% 85% 35% -15% - 850 Jan-08 Nov-08 Nov-09 Oct-10 Sep-11 Jul-12 Jul-13 Jun-14 May-15 Apr-16 BCA IDX BCA IDX (RHS) -65% Jan-08 Nov-08 Nov-09 Oct-10 Sep-11 Jul-12 Jul-13 Jun-14 May-15 Apr-16 IDX 5,850 5,350 4,850 4,350 3,850 3,350 2,850 2,350 1,850 1,350 33
BCA winning awards - 2016 AsiaMoney Economic Review Magazine Frontier Consulting Group & Marketing Magazine Infobank Obsession Media Group Corporate Governance Poll 2015 Best for Shareholders' Rights and Equitable Treatment in Indonesia Indonesia Human Capital Awards 2016 The Big 5 for category Human Capital (2 nd place overall) The Best for category Private Listed Company (1 st place) Top Brand Award 2016 In recognition of outstanding achievements in building the Top Brand for the categories: Deposit Account Prepaid Card Flazz Internet Banking KlikBCA Mobile Banking m-bca Saving Account Tahapan BCA Credit Card Call Center Halo BCA 5 th Infobank Digital Brand of the Year 2016 Wealth Management (1 st place) Conventional Bank (1 st place) Debit Card (1 st place) Credit Card (1 st place) Savings Accounts (2 nd place) Mortgage (2 nd place) Time Deposits (3 rd place) BCA The Best Digital Brand 2011-2015 (mortgage Conventional Bank) Obsession Awards 2016 Jahja Setiaatmadja Lifetime Achievement Award Best Private Sectors Achiever in Banks category Service Excellence Magazine & Carre CCSL Excellent Service Experience Award (ESEA) 2016 Excellent Performance in Delivering Positive Customer Experience based on Experience Audit ESEI 2016 for Industry Category: Regular Banking Service Excellence Magazine & Carre CCSL Contact Center Service Excellence Award 2016 Good Service Performance: BCA KlikPay, KlikBCA, E-Channel, HaloBCA, Sharia Banking Excellent Award: Halo BCA Twitter Customer Service Exceptional Award: Halo BCA Categories: Regular Banking, Credit Card, Customer Service Email Center & Platinum Credit Card SWA Magazine & Hay Group Indonesian Employer of Choice 2015 BCA the winner of Indonesian Employer of Choice. In recognition of outstanding performance SWA Magazine & Hachiko Net Promoter Net Promoter Customer Loyalty Award 2016 The Net Promoter Score Leader for categories: Internet Banking KlikBCA Mobile Banking m-bca Mortgage Loan Credit Card The Net Promoter Good for category: Savings Account SWA Magazine & University of Indonesia Economic Faculty Management Institution HR Excellence Award 2016 The 1 st Champion of HR Excellent Award for the category: Reward Management 34
BCA winning awards - 2015 AsiaMoney Bank Indonesia Bisnis Indonesia Bisnis Indonesia, Carre CCSL & Service Excellence Magazine BusinessNews Indonesia Magazine, GAPENSI, PEFINDO, IICD, Harvard- IBC, Sardelec Management Institute, Melani K. Harriman & Associate Best Managed Companies 2015 Jahja Setiaatmadja Best Executive in Indonesia Indonesia s Large Cap Best Managed Company in Indonesia Appreciation to BCA as the Best Rapporteur in 2015 for DHE-LLD- LBU-SID Bisnis Indonesia Award 2015 Jahja Setiaatmadja Bisnis Indonesia CEO Choice Excellent Service Experience Award (ESEA) 2015 Excellent Performance in Delivering Positive Customer Experience based on Experience Audit ESEI 2015 for Industry Category: Regular Banking Top Infrastructure 2015 Top Private Bank for Infrastructure Financing 2015 Contact Center World Directorate General of Taxes Economic Review Magazine & Perbanas Institute European Society for Quality Research (ESQR) Euromoney Top Ranking Performers - Asia Pacific Region 2015 11 Gold Medals 7 Silver Medals 8 Bronze Medals BCA Awarded: The largest Income Tax Payers for 2014 Perbankan Indonesia Award 2015 Jahja Setiaatmadja CEO of the Year 2015 BCA (2 nd place) for BUKU IV category The International Diamond Prize for Excellence in Quality 2015 BCA winner of The International Diamond Prize for Excellence in Quality 2015 in the Gold category In recognition of its superior development efforts, overall excellence and commitment to economic progress, both for itself and its community as a whole Euromoney Awards for Excellence 2015 The Best Bank in Indonesia 35
BCA winning awards - 2015 FinanceAsia Forbes Frontier Consulting Group & Tempo Media Frontier Consulting Group & Marketing Magazine Frontier Consulting Group & SWA Magazine Asia s Best Companies 2015 (Indonesia) Jahja Setiaatmadja Best CEO (1 st place) Best Financial Sector Companies in Asia (1 st place) Best Managed Public Companies (2 nd place) Best Corporate Governance (3 rd place) Best Investor Relations (4 th place) The Global 2000 Awards 2015 BCA One of the World s Biggest Public Companies of 2015 Corporate Image Award 2015 Indonesia s Most Admired Companies (IMAC) for the category National Bank with Assets > Rp250 trillion Top Brand Award 2015 In recognition of outstanding achievements in building the Top Brand for the categories: Savings Account (1 st place) Credit Card (1 st place) Prepaid Card - Flazz (1st place) Call Center (1 st place) Mobile Banking (1 st place) Internet Banking (1 st place) Time Deposit Products (1 st place) Mortgage Loan (2 nd place) Indonesian Customer Satisfaction Award (ICSA) 2015 The Best in Achieving Total Customer Satisfaction in the Categories for: Savings Account Mobile Banking Internet Banking Debit Card Credit Card Gallup Indonesia-Asia Institute: Economic Review, Business Review, Woman Review, Ideku Group & IPMI International Business School Indonesia-Asia Institute: Economic Review, Business Review, Woman Review, Ideku Group & IPMI International Business School Indonesia Contact Center Association (ICCA) Indonesian Property Watch Great Workplace Award 2015 BCA Gallup Great Workplace Award Winner Indonesia Good Corporate Governance (IGCG) Award 2015 BCA Awarded an Excellent (A) Score in Finance Sector Anugerah Perusahaan Terbuka Indonesia 2015 Jahja Setiaatmadja CEO of the Year 2015 BCA 1 st Place for the Private Bank category The Best Contact Center Indonesia 2015 14 platinum awards 9 gold awards 8 silver awards 6 bronze award Golden Property Award 2015 Jahja Setiaatmadja Most Influential Property Figure in Banking BCA Best Supporting Bank in Property 36
BCA winning awards - 2015 Infobank Infobank & Marketing Research Indonesia Infobank Investor Magazine & Berita Satu Media Holding Investor Magazine & Indonesian Institute for Corporate Directorship (IICD) Infobank Awards 2015 Awarded Excellent Financial Performance in 2014 for the category Banks with core capital > Rp30 tn Titanium Trophy for 15 Consistent Years of Performance Excellence Banking Service Excellence Award 2015 Best Mobile Banking (2 nd place) Best Internet Banking (2 nd place) Best E-Channel (3 rd place) Best Overall Performance (10 th place) Infobank Digital Brand of the Year 2015 Conventional Bank (1 st place) Vehicle Loan (1 st place) Credit Card (1 st place) Time Deposit (2 nd place) Debit Card (2 nd place) Savings Accounts (2 nd place) Wealth Management (3 rd place) Mortgage (3 rd place) Investor Best Bank 2015 The Best Bank in Indonesia for Category Commercial Bank with asset > Rp 100 trillion IICD Conference and Corporate Governance Awards 2015 Top 50 Public Listed Companies The Best Responsibility of the Board Investor Magazine & Berita Satu Media Holding Markplus Insight Markplus.Inc Markplus.Inc Markplus.Inc Investor Awards 2015 Jahja Setiaatmadja as Financial Figure in Indonesia in the Top National Banker category WOW Service Excellence Award 2015 For the category: Conventional Bank (BUKU IV) Indonesia WOW Banking 2015 Silver Champion of Indonesia WOW Banking 2015 in the Mobile Banking category Indonesia WOW Brand 2015 Gold Champion in Savings Account category (BUKU IV) Gold Champion in the category of Time Deposit for Conventional Banks (BUKU IV) Silver Champion in the category of Credit Cards for Conventional Banks Indonesia WOW Service Excellence 2015 Conventional Banks (BUKU IV) category Gold Champion, Region: Sumatra and Jawa Bali Silver Champion Region: Kalimantan Consolation Prize Winner Region: Sulampapua The Best of Indonesia WOW Service Excellence Award 2015 37
BCA winning awards - 2015 Marketeers & Markplus Insight Marketeers, Markplus Insight & Indonesia Marketing Association Marketing Magazine, Digital Marketing & Survey Online Institution Marketing Magazine & Frontier Men's Obsession Magazine Indonesia Most Favorite Netizen Brand 2015 Most Favorite Netizen Brand for the category: KlikBCA (Internet Banking) Marketeer of the Year 2015 Conventional Banks (BUKU IV) category Jahja Setiaatmadja Indonesia Marketing Champion 2015 Jahja Setiaatmadja Marketeer of the Year Indonesia 2015 Digital Marketing Award 2015 Great Performing Product for Categories: Credit Card Internet Banking ATM SMS Banking Website E-Wallet BCA Flazz Social Media Award 2015 Great Performing Brand in Social Media Credit Card Men's Obsession Awards 2015 Jahja Setiaatmadja Best of The Best Individual Achievers in Economy Best Private Sectors Achiever in Banks category MillwardBrown & WPP Ministry of Finance Ministry of Finance, Ministry of State Own Enterprises, OJK, BI, IDX, KNKG & IAI MIX Marketing Communication MIX Marketing Communication BrandZ Top 50 Most Valuable Indonesian Brands 2015 BCA has been recognized as one of the BrandZ Top 50 Most Valuable Indonesian Brands of 2015 Indonesia Retail Government Bonds (ORI) 012 Issuance BCA as the best Sales Agent of the SBR001 and ORI011 retail bonds series in 2014 Annual Report Award 2014 BCA awarded 2 nd Best Annual Report for the Listed Private Financial Company category Program & People of The Year 2015 Indonesia Spoke Person of the Year: Jahja Setiaatmadja President Director of BCA Indonesia Most Experiential Brand Activation Award 2015 BCA The Best Contest / Competition Activation 2015 38
BCA winning awards - 2015 Philip Kotler Center & Kellogg Innovation Network ASEAN Kellogg Innovation Network Asean Forum 2015 Growth for Good Jahja Setiaatmadja in appreciation of his outstanding contribution Property & Bank Magazine Indonesia Property & Bank Award 2015 Jahja Setiaatmadja Most Innovative CEO 2014 BCA Best Performing in E-Form & Technology based on Customer Choice Roy Morgan Research Customer Satisfaction Awards 2014 Savings Account of the Year Credit Card of the Year Sembilan Bersama Media, Indonesian Inspire! Indonesian Improvement Awards 2015 BCA is The Most Improvement Bank Of The Year Service Excellence Magazine & Carre CCSL Contact Center Service Excellence Award (CCSEA) 2015 For categories: Regular Banking (1 st place) Regular Credit Card (1 st place) Internet Banking (1 st place) ATM Service Center (1 st place) Email Center (1 st place) Priority Banking (2 nd place) Platinum Credit Card (2 nd place) Sharia Banking (2 nd place) Social Media Center (2 nd place) Service Excellence Magazine & Carre CCSL SWA Magazine & invent.ure SWA Magazine SWA Magazine & Hachiko Net Promoter Swa Magazine & Onbee Service Quality Award 2015 BCA Received Diamonds for Categories: Priority Banking Regular Banking Platinum Credit Card Regular Credit Card Consumer Award 2015 Indonesia Middle-Class Consumers Choice for the Categories of: Internet Banking Time Deposit Mobile Banking Prepaid Card Credit Card Conventional Saving SWA 100: Indonesia s Best Wealth Creators 2015 Indonesia Best Overall Public Companies (3 rd Place) ASEAN Best Overall Public Companies (3 rd Place) Net Promoter Customer Loyalty Award 2015 BCA received awards for categories: Savings Account Credit Card Mortgage Loan Mobile Banking Internet Banking World of Mouth Marketing 2015 BCA #1 Most Recommended Brand for Savings Accounts 39
BCA winning awards - 2015 SWA Magazine & The Indonesian Institute for Corporate Governance (IICG) The Asian Banker Warta Ekonomi Magazine Warta Ekonomi Magazine Warta Ekonomi Magazine Indonesia Good Corporate Governance (IGCG) Award 2015 BCA as Trusted Company Based on Investors and Analysts' Assessment Survey BCA as Most Trusted Company Based on Corporate Governance Perception Index The Asian Banker Strongest Banks Balance Sheet 2015 The Strongest Bank by Balance Sheet in Indonesia Based on the strength, liquidity and sustainability of the balance sheet in a challenging marketplace, relative to peers in the industry Living Legend Company 2015 BCA Best Financial Performance Indonesia Most Admired Company 2015 BCA Indonesia Most Admired Company 2015 for Banking category Social Business Innovation Award 2015 Awarded Social Business Innovation Company Award 2015 for the Banking category Awarded Warta Ekonomi Top 10 Social Business Innovation Companies Award 2015 Warta Ekonomi Magazine Indonesian Financial Services Authority Warta ekonomi Indonesia Most Admired CEO 2015 Jahja Setiaatmadja Indonesia Most Admired CEO 2015 in Banking Industry Jahja Setiaatmadja Indonesia Most Admired CEO 2015 Market Conduct 2015 Financial Services Institution who has been Implement Principles of Consumer Protection in Financial Services Sector Based on Self Assessment 2015 40