One Bank, One UniCredit Transform 2019

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One Bank, One UniCredit Transform Transform Operating Model and Maximise Commercial Bank Value G.F. Papa London, 12 December 2017

One Bank, One UniCredit The five pillars ONE BANK ONE 5 STRATEGIC PILLARS STRENGTHEN AND OPTIMISE CAPITAL IMPROVE ASSET QUALITY TRANSFORM OPERATING MODEL MAXIMISE COMMERCIAL BANK VALUE ADOPT LEAN BUT STEERING CENTRE 2

One Bank, One UniCredit A simple successful Pan European Commercial Bank with a fully plugged-in CIB Transform fully on track yielding tangible results underpinned by group-wide business momentum "One Bank, One UniCredit" approach to maximise synergies Strong commercial dynamics thanks to network revamp Pragmatic approach to digital to support Transform Positioning UniCredit as a Pan European winner 3

One Bank, One UniCredit Snapshot of our successful business Data updated as of 9M17 Commercial bank 1 % of total revenues 9M17 EU based 2 % of total revenues 9M17 Focused 81% 61% 94% 66% UniCredit Peer Av. 3 UniCredit Peer Av. 3 Pan-European but local Countries with banking operations 14 o/w 12 in EU 4 Market position 5 ITA #2 GER #3 AUT #1 CEE #1 6 Distinctive factories Scale GTB powerhouse Syndicated Lending in core countries Lending CMIB 7 Client driven CIB revenues 11 Best Bank in Cash Management ITA #1 GER #1 All Syndicated #1 Trade Finance Provider in #2 Loans and Bonds AUT #1 CEE#2 Loans 10 74% 9 Western Europe and CEE 8 2 nd Corporate lender in EU 12 25 13 million clients 4,975 13 Retail branches 4 1. CBK Italy, CBK Germany, CBK Austria, CEE as percentage of Group Revenues; 9M17 2. UniCredit excludes Turkey and Russia with a pro-quota approach; BNP Paribas data at FY16 and Société Générale data calculated as of proxy of loans at geographical level; 9M17 3. Peers include: BNP Paribas, Intesa Sanpaolo, Santander and BBVA (only for geographical breakdown), Société Générale 4. Italy, Germany, Austria, Czech Republic, Slovakia, Hungary, Slovenia, Croatia, Bosnia and Herz., Serbia, Russia, Romania, Bulgaria, Turkey Source: Dealogic, Euromoney 2017, Global Finance, OeNB 5. Based on Total Assets 9M17. For Austria domestic assets as of end of on local GAAP (source OeNB). For Germany considering private banks 6. Based on total assets. Compared to Erste, Intesa Sanpaolo, KBC, OTP, RBI, Société Générale, ranking as of 1H17 7. Capital Markets and Investment Banking, 9M17 8. Euromoney Cash management Survey, 2017 and Euromoney Cash Management Survey 2017 9. All Syndicated Loans, Home Countries League Tables (all curr.) 9M17 10. Combined Loans and Bonds EMEA All borrowers (EUR denominated) 9M17 11. CIB revenues excluding Treasury 9M17 12. Peers include: BNP Paribas, Intesa Sanpaolo, Santander, Société Générale, Deutsche Bank 13. Including 100% clients and branches in Turkey; 9M17, excluding Fineco

Business momentum and dynamic commercial performance Net Interest Income 1 Loans 2 Fees and Commissions bn Loans volume, Group, bn GCC & Non Core bn 11.5-6.0% 8.5 8.0 11.0 409 37 372 416 31 385 412 18 394 Business Divisions 444 8 436 6.5 +5.5% 4.8 5.0 7.1 9M16 9M17 9M16 9M17 9M16 9M17 NII commercial dynamics supported by lower cost of funding Compression of customer spread mainly due to persistently low interest rates Loan volumes of Business Divisions increased by 8.5bn in last twelve months Continuous improvement of the portfolio quality Investment fees up 12.4% 9M16/9M17 thanks to higher AuM and TFAs Increased transactional fees (+7.4% 9M16/9M17) supported by strong GTB performance 5 1. Including line adjustments due to accounting changes (see Annex, slides 32-35 for additional details). Stated NII: 10.9bn in, 7.9bn in 9M16, 7.7bn in 9M17 2. Excluding Repos; including line adjustments due to accounting changes (see Annex, slides 32-35 for additional details). Stated Loans: 418bn in, 426bn in 9M16, 421bn in 9M17

Commercial Banking Italy Transformation of operating model fully on track Business achievements Efficiency improvement Improved customer focus with a lower cost structure New segmentation of Corporate clients New service models for Affluent and Small Business New branch formats being rolled-out End-to-End product processes redesign Focus on multichannel client approach Cost/Income 1 (%) FTE ('000) Branches 60.0 36.6 3,283 59.7 35.6 3,140 60.5 33.5 2,784 52.6 29.0 2,400 Increasing risk adjusted profitability Strong focus on AuM sales Increasing Consumer Finance Strict risk discipline RoAC 1 (%) 6.9 10.4 9M16 11.7 9M17 12.9 6 1. Figures were recasted on a like-to-like basis to consider changes in scope of business segment and line adjustment; Allocated Capital based on RWA equivalent figures calculated as 12.5% of divisional RWA See Annex, slides 32-35 for additional details

Commercial Banking Germany Good results supported by strong growth in all segments Improved customer focus with a lower cost structure Business achievements New SME service model Enhanced Retail focus Increased CIB- Commercial Banking cooperation and crossselling revenues New Bankassurance partnership with Allianz Cost/Income 1 (%) FTE ('000) Efficiency improvement 74.0 11.5 76.7 66.1 67.0 11.0 10.3 9.2 Increasing risk adjusted profitability Growing Trade Finance business Successful conversion of Deposits towards AuM Continuous growth in Retail lending Low CoR given high quality of portfolio Branches RoAC 1 (%) 352 342 7.6 2 6.3 9M16 341 3 8.2 9M17 341 9.1 7 1. Figures were recasted on a like-to-like basis to consider changes in scope of business segment and line adjustment See Annex, slides 32-35 for additional details; allocated Capital based on RWA equivalent figures calculated as 12.5% of divisional RWA 2. Normalised RoAC for Visa sale (10m) 3. Normalised RoAC for a net capital gain on disposal in 3Q17 and in 2Q17 related to the release of a tax provision (for a total of 207m)

Commercial Banking Austria Organisation streamlined, renewed focus on premium advisory Improved customer focus with a lower cost structure Business achievements Growing volumes in household lending Improved client satisfaction from new Retail service model Progress in digital transformation Cost/Income 1 (%) FTE ('000) Efficiency improvement 78.1 5.9 74.4 5.5 70.6 5.2 63.3 4.7 Increasing risk adjusted profitability Increasing new loans production maintaining portfolio asset quality Stronger focus on cross-selling Retail AuM growth driving fees increase Branches RoAC 1 (%) 174 19.0 147 2 6.0 127 124 3 17.3 13.3 9M16 9M17 8 1. Figures were recasted on a like-to-like basis to consider changes in scope of business segment and line adjustment See Annex, slides 32-35 for additional details; allocated Capital based on RWA equivalent figures calculated as 12.5% of divisional RWA 2. Normalised RoAC for Visa sale (+34m) and Integration costs (-208m) 3. Normalised for non recurring items in 3Q17: real estate disposals (+65m) and tax effects (+17m) for a total of +82m

Tangible results in CEE thanks to transformation actions Key achievements KPIs 1 Organic growth Stable revenue generation in 9M17 2, in line with Transform targets: - NII stable 9M16/9M17, sustained by lower cost of funding - Fees +7% 3 9M16/9M17, mainly thanks to transaction banking Continued client acquisition (i.e. +10% new clients 9M17 vs ) 4.1 Revenues ( bn) 3.2 3.2 4.4 Cost savings Focus on cost discipline, confirming a low C/I ratio 37.0 Cost/Income (%) 35.2 35.8 36.9 Risk discipline NPEs reduction ahead of target, with NPE ratio down 9M16/9M17 by 140 bps 11.7 Gross NPEs ratio 4 (%) 10.3 8.9 7.2 Sustainable profitability RoAC up by 90 bps 9M16/9M17 5 9.7 13.5 RoAC (%) 14.4 13.4 9 1. Figures were recasted on a like-to-like basis to consider changes in scope of business segment and line adjustment See Annex, slides 32-35 for additional details; allocated Capital based on RWA equivalent figures calculated as 12.5% of divisional RWA 2. Current FX rates at +0.1% y/y and +3.8% y/y normalized for Visa sale; constant FX rate at -1.3% and +2.4% normalized for Visa sale 3. At current FX rates; constant FX rate: +4.4% 9M16/9M17 4. Excluding Turkey, Ukraine 5. +201bps normalized for Visa sale 9M16 9M17

Further strengthened leadership position in CEE Innovation and digitalisation Key achievements Solid growth in digital, in particular mobile +15p.p. vs. Agile methodology in key projects Further progress in data management and analytics: new online tools successfully implemented KPIs Digital users 1 (%) 44 51 o/w Mobile users 1 (%) 47 28 Synergies with the Group Enhanced international client coverage Effective best practice sharing throughout CEE and Group International clients ('000) 26 28 10 Footprint evolution Ongoing network optimisation delivering good results 1. Including Turkey at 100%. Ratio defined as number of Retail digital/mobile users on active retail customers 2. Calculated as number of closures/relocations of branches on total number of branches vs. Branch closures/relocations 2 (%) 12 14 9M17

Confirmed CIB market leadership Confirmed market leadership Solid commercial performance Key achievements Leading EMEA European Debt Finance House Consistently "Top 3" book-runner in Loans and Bonds in core markets Client driven revenues boosted by strong commercial activity CIB-Commercial Banking cross-selling driven by effective initiatives in cross-division and cross-border business KPIs League Tables Combined Loans and Bonds EMEA 1 #2 #2 #3 #2 #3 #2 2012 2013 2014 67 73 74 2016 Client Driven Revenues (%) 9M17 83 9M16 9M17 Continuous cost discipline and simplification Ongoing streamlining of businesses and operating platform resulting in reduced costs Continuous cost discipline to reach C/I target 44.7 Cost Income Ratio 2 (%) 39.6 40.2 9M16 9M17 40.2 11 1. All borrowers (EUR denominated) 2. Figures were recasted on a like-to-like basis to consider changes in scope of business segment and line adjustment See Annex, slides 32-35 for additional details

GTB, a strong backbone of the Group as well as a technology innovator GTB Powerhouse Strategic Pan-European presence in 14 European core markets International network spanning a further 16 countries worldwide Access to a network of 4,000 correspondent banks, covering ~175 countries Client offer Proven set of core competencies in a wide range of products: - Cash Management & E-Banking - Trade Services - Working Capital Management - Cash & Clearing Products for FIs - Global Security Services 1 Technology innovator Digital innovations covering the whole value chain: - Client access - Product Offering - Back-end processes - Data analytics GTB strong contributor to Group results 1.7bn GTB revenues 2 in 9M17, representing about 11% of Group total Revenues 2017 Awards 12 Best Trade Finance Provider in Western Europe and CEE 1. In Austria and CEE 2. In Western Europe Commercial banking, CEE Division and CIB Division Best Bank in Cash Management in 11 countries Five-Star Cash Manager in Western Europe and CEE

Maximise synergies across the Group Key achievements CIB Commercial Banking cooperation Stronger managerial commitment Dedicated cross-selling committees to drive business and identify opportunities International client support Corporate HNWI/ Private/ Retail synergies Improved focus on CIB and International Corporate clients cross-border business Dedicated initiatives in Italy, Germany, Austria and CEE to maximise synergies Optimised Product and Investment Platform Group-wide best practice sharing process in place 13

Video: interview with Delivery Hero 14

Key indicators proving tangible progress of transformation RoAC 1 (%) KPIs 1 9M16 9M17 Western Europe Commercial Banking 2 9.2 8.6 9M16 11.7 12.1 9M17 Revenues 8.9bn 8.8bn 11.6bn Cost/Income 65.3% 63.1% 57.2% CoR 37 bps 34 bps 37 bps CEE 9.7 13.5 14.4 13.4 9M16 9M17 Revenues 3.2bn 3.2bn 4.4bn Cost/Income 35.2% 35.8% 36.9% CoR 115 bps 97 bps 102 bps CIB 14.8 14.5 9M16 15.1 9M17 11.7 Revenues 3.3bn 3.1bn 3.9bn Cost/Income 39.6% 40.2% 40.2% CoR 24 bps 18 bps 21 bps 15 Group RoTE target is confirmed >9% 1. Figures were recasted on a like-to-like basis to consider changes in scope of business segment and line adjustment See Annex, slides 32-35 for additional details; allocated Capital based on RWA equivalent figures calculated as 12.5% of divisional RWA 2. Italy, Germany and Austria, RoAC normalised for Germany and Austria as per slides 7 and 8

Productivity increase, while significantly reducing costs, branches and FTE 12.2 Cost savings 8.9 8.6 10.6 101 FTE reduction Branch reduction in Western Europe 1 Group costs, bn Group FTE, '000 >59% to be achieved Branches in Western Europe 1-1.7 by end 2017 99-14 94 87 3,809 3,629-944 3,252 72% achieved as of November 2,865 9M16 9M17 9M16 9M17 9M16 9M17 Decrease in costs on track with Transform Sound 9M16/9M17 cost reduction of both HR (i.e. -4.7%) and Non-HR costs (i.e. -2.5%) FTE reductions ahead of Transform schedule 2017 target already achieved, as of 9M17 reached about 51% of target 2 Execution of branch-closures in line with plan targets 557 branch closures by 9M17 2, representing 59% of target of closures IT simplification, end-to-end process redesign and new digital solutions as key enablers of productivity increase 16 1. Retail branches, Italy, Germany and Austria 2. vs baseline Note: Numbers might not add due to rounding reason

Transform progress monitoring mechanism Actions Transform progress monitoring mechanism Structured monitoring of initiatives Dedicated Transformation Office Meetings Transformation Jour Fixe Objectives Consolidated view Overall coordination Decision making Participants CEO and GM Pillar Sponsors Program Owners Frequency Monthly Group-wide managerial KPIs Periodical performance review with CEO and GM Pillar Steering Committees Steer transformation Problem solving Pillar Sponsors Program Owners CEO and GM permanently invited Weekly/ Monthly 1 1. Depending on Pillar and Programs 17

Improved risk profile thanks to a strong risk discipline Underwriting Disciplined and sustainable new origination, supported by centralization and automation of credit processes Expected Loss on New Business KPI to ensure sound origination Expected Loss on New Business 1 0.34% 9M2017 Expected Loss on Performing Stock 1 0.38% 2 0.35% Monitoring Business as first line of defense for tight portfolio monitoring Advanced automated early warning signals Expected Loss on Performing Stock KPI to observe risk dynamics 9M16 9M17 Gross NPEs ratio 1 5.8% 5.0% 4.7% 18 1. Perimeter: Group Core 2. Pro-forma including models recalibration occurred end of 2016 9M16 9M17

Digital initiatives to support Transform implementation Areas of Digital development Digital & multichannel experience Advisory services Processes optimisation Risk Management New multi-country online and mobile banking platforms Retail payments innovation Digital sales enablement and transaction migration Pre-scored credit lines Focus on cyber-security Ongoing initiatives New advanced digital and analytical tools in support of Advisors Increasing use of advanced data analytics End-to-End processes redesign and digitalisation 19

Structural change of cost base driven by evolving customers behaviour and increasing digitalisation COO Services 1 - Cost mix (%) -14% Cost base evolution Delta - (%) Different cost mix, with increasing reliance on IT 43% 49% 29% 26% 28% 26% ICT Real Estate Operations -2% -24% -22% Simplification of IT infrastructure and evolution towards next generation IT architecture Optimisation of Real Estate Process automation and digitalisation, reducing labour-intense Back-Office activities 20 1. COO Services P&L included in Group Corporate Center perimeter. TCO: Total cost of ownership by Service lines: IT, RE and OPs (Back office, Procurement, Workout, Governance, Security) including related HR and NHR costs

IT simplification, back-office streamlining and real estate optimisation key enablers of productivity increase Evolution of IT architecture Ongoing initiatives Reduction of IT complexity by decommissioning applications Modernization of Core Banking system Simplification and improvement of IT infrastructure 830 KPIs Decommissioning of applications (vs 2016) 9M17 >1,100 Operations efficiency Back-Office capacity enhancement Processes digitalisation and streamlining with E2E approach New organisational design and simplification of geographical presence Back-Office FTE -29% Western Europe branches 1 Real estate optimisation Reduction of Western Europe branches 1 Optimisation of head-quarter spaces 3,809 3,629 9M16 3,252 9M17 2,865 1.Retail branches, Italy, Germany and Austria 21

Our Human Capital as fundamental enabler of Transform Nurture our talents Evolve the way of working Full engagement and commitment to Transform Create opportunities 22

One Bank, One UniCredit A simple successful Pan European Commercial Bank with a fully plugged-in CIB Transform fully on track yielding tangible results underpinned by group-wide business momentum "One Bank, One UniCredit" approach to maximise synergies Strong commercial dynamics thanks to network revamp Pragmatic approach to digital to support Transform Positioning UniCredit as a Pan European winner 23

Annex 24

Managerial KPIs to steer Transform Group-wide managerial KPIs Example of cascading Value creation Value creation RoAC CET 1 ratio fully loaded Risk & capital governance Industrial drivers and clients New business EL Performing stock EL Gross NPEs yoy Loan and deposit volumes Opex vs. target Cross-selling Net new clients Country/Div 1. heads Segment/ LOB/Network Heads Network frontline Retail Corporate/CIB Individuals Small Bus. Corporate/CIB RoAC; EVA RoAC; EVA RoAC; EVA Revenues/client (Revenues-EL) /client RACE 2 25 1. Including CIB division 2. Defined as Risk Adjusted Capital Efficiency KPIs cascaded down to divisions

Targets CBK Italy m Revenues Costs 9M16 9M17 7,676 5,797 5,541 7,521-4,602-3,459-3,351-3,956 CAGR 15-19 -0.5% -3.7% Cost/income Cost of Risk RWA RoAC 60.0% 59.7% 60.5% 52.6% 94 bps 74 bps 66 bps 58 bps 77,008 78,826 81,496 105,190 6.9% 10.4% 11.7% 12.9% - - 8.1% - 26 Note: figures were recasted on a like-to-like basis to consider changes in scope of business segment and line adjustment See slides 34-35 for additional details; Allocated Capital based on RWA equivalent figures calculated as 12.5% of divisional RWA

Targets CBK Germany m Revenues Costs 9M16 9M17 2,694 1,870 2,103 2,516-1,995-1,435-1,391-1,685 CAGR 15-19 -1.7% -4.1% Cost/income Cost of Risk RWA RoAC 74.0% 76.7% 66.1% 67.0% 9 bps 1 bps 11 bps 15 bps 33,303 34,603 34,974 36,188 7.6% 6.3% 1 8.2% 2 9.1% - - 2.1% - 27 1. Normalised Roac for Visa sale (+10m) 2. Normalised RoAC for a net capital gain on disposal in 3Q17 and in 2Q17 related to the release of a tax provision (for a total of 207m) Note: figures were recasted on a like-to-like basis to consider changes in scope of business segment and line adjustment See slides 34-35 for additional details; allocated Capital based on RWA equivalent figures calculated as 12.5% of divisional RWA

Targets CBK Austria m Revenues Costs 9M16 9M17 1,711 1,246 1,157 1,583-1,336-927 -816-1,002 CAGR 15-19 -1.9% -6.9% Cost/income Cost of Risk RWA RoAC 78.1% 74.4% 70.6% 63.3% 7 bps -5 bps -18 bps 16 bps 24,969 23,536 21,581 22,549 19.0% 6.0% 1 17.3% 2 13.3% - - -2.5% - 28 1. Normalised RoAC for Visa sale (+34m) and Integration costs (-208m) 2. Normalised for non recurring items in 3Q17: real estate disposals (+65m) and tax effects (+17m) for a total of +82m Note: figures were recasted on a like-to-like basis to consider changes in scope of business segment and line adjustment See slides 34-35 for additional details; Allocated Capital based on RWA equivalent figures calculated as 12.5% of divisional RWA

Targets CEE Division m, current FX rate 9M16 9M17 CAGR 15-19 Revenues 4,051 3,195 3,198 4,372 1.9% Costs -1,497-1,125-1,146-1,615 1.9% Cost/income Cost of Risk RWA RoAC 37.0% 35.2% 35.8% 36.9% 185 bps 115 bps 97 bps 102 bps 90,603 93,421 86,700 99,071 9.7% 13,5% 14.4% 13.4% - - 2.3% - 29 Note: figures were recasted on a like-to-like basis to consider changes in scope of business segment and line adjustment See slides 34-35 for additional details; Allocated Capital based on RWA equivalent figures calculated as 12.5% of divisional RWA

Targets CIB Division m Revenues Costs 9M16 9M17 3,997 3,283 3,082 3,922-1,785-1,300-1,240-1,575 CAGR 15-19 -0.5% -3.1% Cost/income Cost of Risk RWA RoAC 44.7% 39.6% 40.2% 40.2% 7 bps 24 bps 18 bps 21 bps 71,645 74,626 71,470 87,485 14.8% 14.5% 15.1% 11.7% - - 5.1% - 30 Note: figures were recasted on a like-to-like basis to consider changes in scope of business segment and line adjustment See slides 34-35 for additional details; Allocated Capital based on RWA equivalent figures calculated as 12.5% of divisional RWA

Line adjustments from accounting changes Accounting change 1 Description Impact Net effect NPEs time value accounting 2 New Bank of Italy regulation requires to account for Time value release as NII and no longer as LLP write-back NII LLP 0 Combined effect in bn NII +0.2 NPEs accrued interest Interest from UTP and Past Due calculated on Net Book Value rather than Gross Book Value resulting in lower NII and lower associated LLP, according to IFRS9 guidance NII LLP 0 LLP Loans to customers -0.2-12 Reclassification of customer loans Customers Debt Securities in issue 3 excluded from Customer Loans and included in Financial assets Loans to customers Financial assets 0 Financial assets +12 No impact on Net Income or RoTE 31 1. All effects from 2018 2. Difference between (i) the sum of expected recoverable cash flows of NPEs and (ii) its Net Present Value (i.e. Net Book Value) 3. Currently included in loan book

Line adjustments from accounting changes Total Group P&L. bn Initial Transform targets Previous Delta Restated Previous Delta Restated Revenues 19.9 0.5 20.4 20.4 0.2 20.6 of which NII LLP 10.9 0.5 1 11.5-4.0-0.5 1-4.5 10.9 0.2 1 11.1-2.4-0.2 1-2.6 Net income 1.5 0 1.5 4.7 0 4.7 Other Combined effect equal to zero Loans 2. bn 418-9 3 409 467-12 3 455 CoR 4. bps 89 14 5 103 49 6 5 55 Cost/Income 6 61.6% -1.6p.p. 1 60.0% <52% -0.6p.p. 1 <52% 32 1. Delta given by effect of: NPEs time value accounting. NPEs accrued interest 2. Loans net of repos 3. Delta given by effect of: reclassification of customers loans 4. Cost of Risk computed as LLP over average loans 5. Delta given by effect of: NPEs time value accounting. NPEs accrued interest. reclassification of customers loans 6. Cost/Income computed as total operating cost over revenues

Line adjustments from accounting changes Total Group 9M16/9M17 P&L. bn 9M16 9M17 Previous Delta Restated Previous Delta Restated Revenues 15.2 0.6 15.8 14.8 0.2 15.0 of which NII LLP 7.9 0.6 1 8.5-2.6-0.6 1-3.2 7.7 0.2 1 8.0-1.8-0.2 1-2.1 Net income 1.8 0 1.8 4.7 0 4.7 Other Combined effect equal to zero Combined effect equal to zero Loans 2. bn 426.1-9.7 3 416.4 421.1-9.2 3 411.9 CoR 4. bps 77 19 5 96 54 9 5 63 Cost/Income 6 58.6% -2.2p.p. 1 56.4% 57.9% -0.9p.p. 1 57.0% 33 1. Delta given by effect of: NPEs time value accounting. NPEs accrued interest 2. Loans net of repos 3. Delta given by effect of: reclassification of customers loans 4. Cost of Risk computed as LLP over average loans 5. Delta given by effect of: NPEs time value accounting. NPEs accrued interest. reclassification of customers loans 6. Cost/Income computed as total operating cost over revenues

Line adjustments from accounting changes Business Divisions - 9M16 Revenues 1 Previous Delta Restated P&L. bn CBK Italy 5.8 +0.0 5.8 CBK Germany 1.9 +0.0 1.9 CBK Austria 1.2 +0.0 1.2 CEE 3.2 +0.0 3.2 CIB 3.3 +0.0 3.3 of which NII Previous Delta Restated 3.0 +0.0 3.0 1.1 +0.0 1.2 0.6 +0.0 0.6 1.9 +0.0 1.9 1.8 +0.0 1.8 LLP Previous Delta Restated -0.7-0.0-0.8-0.0-0.0-0.0-0.0-0.0-0.0-0.5-0.0-0.5-0.2-0.0-0.2 CBK Germany CBK Austria CEE 34 Other Previous Loans 2. bn Delta 1. Delta given by effect of: NPEs time value accounting. NPEs accrued interest 2. Loans net of repos: delta given by effect of: reclassification of customers loans Restated CBK Italy 137.0-0.3 136.7 80.1-80.1 44.5-44.5 59.5-0.3 59.3 CIB 72.7-8.9 63.8 Previous CoR 3. bps Delta Restated 70 4 74-1 2 1-8 2-5 109 7 115 20 4 24 Previous Cost/Income 4 Delta 3. Cost of Risk computed as LLP over average loans: delta given by effect of: NPEs time value accounting. NPEs accrued interest. reclassification of customers loans 4. Cost/Income computed as total operating cost over revenues: delta given by effect of: NPEs time value accounting. NPEs accrued interest Restated 60.1% -0.4p.p. 59.7% 77.3% -0.6p.p. 76.7% 74.9% -0.5p.p. 74.4% 35.5% -0.3p.p. 35.2% 39.8% -0.2p.p. 39.6%

Line adjustments from accounting changes Business Divisions - 9M17 Revenues 1 of which NII LLP Previous Delta Restated Previous Delta Restated Previous Delta Restated P&L. bn CBK Italy 5.5 +0.0 5.5 2.8 +0.0 2.8-0.7-0.0-0.7 CBK Germany 2.1 +0.0 2.1 1.3 +0.0 1.3-0.1-0.0-0.1 CBK Austria 1.2 +0.0 1.2 0.5 +0.0 0.5 0.1-0.0 0.1 CEE 3.2 +0.0 3.2 1.9 +0.0 1.9-0.4-0.0-0.4 CIB 3.1 +0.0 3.1 1.6 +0.0 1.6-0.1-0.0-0.1 CBK Germany CBK Austria CEE 35 Other Previous Loans 2. bn Delta 1. Delta given by effect of: NPEs time value accounting. NPEs accrued interest 2. Loans net of repos: delta given by effect of: reclassification of customers loans Restated CBK Italy 137.1-0.2 136.9 81.5-81.5 44.5-44.5 59.8-0.1 59.7 CIB 78.4-8.7 69.7 Previous CoR 3. bps Delta Restated 66 0 66 9 2 11-19 1-18 94 4 97 15 3 18 Previous Cost/Income 4 Delta 3. Cost of Risk computed as LLP over average loans: delta given by effect of: NPEs time value accounting. NPEs accrued interest. reclassification of customers loans 4. Cost/Income computed as total operating cost over revenues: delta given by effect of: NPEs time value accounting. NPEs accrued interest. Italy affected by Buddy Bank cost shift from CC Restated 60.4% +0.1p.p. 60.5% 66.5% -0.4p.p. 66.1% 70.8% -0.2p.p. 70.6% 36.0% -0.2p.p. 35.8% 40.4% -0.1p.p. 40.2%

Disclaimer This Presentation may contain written and oral forward-looking statements, which includes all statements that do not relate solely to historical or current facts and which are therefore inherently uncertain. All forward-looking statements rely on a number of assumptions, expectations, projections and provisional data concerning future events and are subject to a number of uncertainties and other factors, many of which are outside the control of UniCredit S.p.A. (the Company ). There are a variety of factors that may cause actual results and performance to be materially different from the explicit or implicit contents of any forward-looking statements and thus, such forward-looking statements are not a reliable indicator of future performance. The Company undertakes no obligation to publicly update or revise any forward-looking statements, whether as a result of new information, future events or otherwise, except as may be required by applicable law. The information and opinions contained in this Presentation are provided as at the date hereof and are subject to change without notice. Neither this Presentation nor any part of it nor the fact of its distribution may form the basis of, or be relied on or in connection with, any contract or investment decision. The information, statements and opinions contained in this Presentation are for information purposes only and do not constitute a public offer under any applicable legislation or an offer to sell or solicitation of an offer to purchase or subscribe for securities or financial instruments or any advice or recommendation with respect to such securities or other financial instruments. None of the securities referred to herein have been, or will be, registered under the U.S. Securities Act of 1933, as amended, or the securities laws of any state or other jurisdiction of the United States or in Australia, Canada or Japan or any other jurisdiction where such an offer or solicitation would be unlawful (the Other Countries ), and there will be no public offer of any such securities in the United States. This Presentation does not constitute or form a part of any offer or solicitation to purchase or subscribe for securities in the United States or the Other Countries. Pursuant the consolidated law on financial intermediation of 24 February 1998 (article 154-bis, paragraph 2) Francesco Giordano, in his capacity as manager responsible for the preparation of the Company s financial reports declares that the accounting information contained in this Presentation reflects the UniCredit Group s documented results, financial accounts and accounting records. Neither the Company nor any member of the UniCredit Group nor any of its or their respective representatives, directors or employees accept any liability whatsoever in connection with this Presentation or any of its contents or in relation to any loss arising from its use or from any reliance placed upon it. 36