First Three Quarters Results and Outlook

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SHISEIDO Co., Ltd. First Three Quarters Results and Outlook 2014-1-31 In this document, statements other than historical facts are forward-looking statements that reflect our plans and expectations. These forward-looking statements involve risks, uncertainties and other factors that may cause actual results and achievements to differ from those anticipated in these statements. Yoshinori Nishimura Director, Corporate Officer 1 First Three Quarters Results (Ended December 2013) Net Overseas Results 535.4 [174.9] 271.4 [89.6] 264.0 [85.3] +10.4% [+15.7%] -0.5% [+4.1%] +24.5% [+31.1%] +0.0% [+2.9%] -0.6% [+3.9%] +0.8% [+1.5%] +50.6 [+23.7] -1.3 [+3.5] +51.9 [+20.2] Operating Income 33.3 +264.3% +197.6% +24.2 Ordinary Income 35.4 +250.7% - +25.3 Extraordinary Income/Loss -5.0 (-0.3) - -4.7 Net Income 16.7 +267.2% - +12.2 The figure in parentheses [ ] is the amount in the third quarter (3 months). The figure in parentheses ( ) is the amount in the previous fiscal year. Overseas Ratio 49.3% (+5.5 pp) Operating Margin 6.2% (+4.3 pp) Exchange Rate 1 US$ = 96.7 (+22%), 1 Euro = 127.4 (+25%), 1 RMB = 15.7 (+25%) 2

by Reportable Segment First Three Quarters Third Quarter (3 months) Cosmetics 251.2-0.4% -0.4% 82.3 +4.5% +4.5% Global Business 276.8 +22.7% +0.3% 89.9 +28.6% +0.8% Others 7.4 +4.4% +4.4% 2.8 +7.6% +7.6% Total 535.4 +10.4% +0.0% 174.9 +15.7% +2.9% * For a year-on-year comparison of the first three quarters only, please refer to the supplemental data on p.17. 3 Cosmetics by Reportable Segment First Three Quarters Third Quarter (3 months) Counseling 132.2 +2.5 +1.9% 47.3 +4.3 +9.9% Self-selection 54.9-2.1-3.6% 16.1-0.0-0.2% Toiletries 26.9-1.7-6.0% 7.2-0.9-10.6% Cosmetics 213.9-1.3-0.6% 70.6 +3.4 +5.0% Healthcare 11.2 +0.0 +0.1% 3.3-0.2-5.2% Others 26.0 +0.4 +1.6% 8.4 +0.4 +4.5% Cosmetics 251.2-0.9-0.4% 82.3 +3.6 +4.5% * For a year-on-year comparison of the first three quarters only, please refer to the supplemental data on p.18. <Third quarter> Market growth was the same level as the previous year as a result of recovery in personal consumption. Although store sales (Counselling + Self-selection) growth remained flat overall, sales via department stores and drugstores were higher than the year-ago level. The amount relating to special recovery of market inventory that was recorded as an extraordinary loss is not included in the above amounts. 4

Global Business by Reportable Segment First Three Quarters Third Quarter (3 months) Cosmetics 241.7 +23.6% +0.0% 78.1 +30.4% +0.8% Professional 35.1 +16.6% +2.0% 11.8 +17.9% +0.8% Global Business 276.8 +22.7% +0.3% 89.9 +28.6% +0.8% * For a year-on-year comparison of the first three quarters only, please refer to the supplemental data on p.19. 5 by Geographic Segment First Three Quarters Third Quarter (3 months) Japan 271.4-0.5% -0.6% 89.6 +4.1% +3.9% Americas 83.0 +23.8% +1.4% 27.9 +20.4% -4.8% Europe 69.8 +27.6% +2.3% 23.9 +33.8% +1.2% Asia/Oceania 111.2 +23.1% -0.6% 33.5 +39.4% +7.9% Overseas 264.0 +24.5% +0.8% 85.3 +31.1% +1.5% Total 535.4 +10.4% +0.0% 174.9 +15.7% +2.9% * For a year-on-year comparison of the first three quarters only, please refer to the supplemental data on p.20. 6

Cost of / SG&A % pt. +:decrease Increase/ Decrease +:cost cut Cost of 131.5 24.6% -0.5% 116.9 24.1% -14.6 +12.5% SG&A 370.5 69.2% +4.8% 358.7 74.0% -11.8 +3.3% () 196.6 72.7% +4.5% 209.3 77.2% +12.8-6.1% (Overseas) 174.0 65.7% +4.2% 149.4 69.9% -24.6 +16.5% Advertising & Selling 112.7 21.1% +2.6% 115.0 23.7% +2.3-2.0% Personnel 134.0 25.0% +1.2% 126.8 26.2% -7.2 +5.7% Others 117.2 21.9% +0.8% 110.2 22.7% -7.0 +6.4% M&A-related Amortization Cost 6.7 1.2% +0.2% 6.8 1.4% +0.1-1.6% 7 Operating Income by Reportable Segment Cosmetics Global Business Operating Income 28.1 17.5 +10.6 +60.6% OP Margin 11.1% 6.9% +4.2 pp Operating Income before Amortization 9.9-2.9 +12.8 - Operating Income 3.3-9.6 +12.9 - Others OP Margin 1.2% -4.2% +5.4 pp Operating Income 1.6 1.4 +0.2 +15.6% OP Margin 14.5% 12.7% +1.8 pp Elimination/ Corporate Operating Income 0.3-0.1 +0.5 - Total Operating Income before Amortization 40.0 15.9 +24.1 +151.2% Operating Income 33.3 9.2 +24.2 +264.3% OP Margin 6.2% 1.9% +4.3 pp 8

Consolidated Balance Sheets Total Current Assets 13/12 from 2013/3 Excluding Foreign Exchange Foreign Exchange 346.0 +13.3-11.0 +24.3 Cash Deposits and Securities 105.2 +14.0 +7.3 +6.7 Notes & Accounts Receivable 107.7-10.5-18.5 +8.0 Inventories 94.7 +10.2 +2.4 +7.7 Total Fixed Assets 392.0 +9.1-14.9 +24.1 Property Plant and Equipment 131.1 +3.3-2.4 +5.7 Intangible Assets 158.8 +8.1-8.6 +16.8 Investments and Other Assets 102.1-2.3-3.9 +1.6 13/12 from 2013/3 Excluding Foreign Exchange Foreign Exchange Total Liabilities 392.2-20.3-33.6 +13.3 Notes & Accounts Payable 46.0 +2.5 +0.0 +2.5 Other Payables 31.8-7.9-8.3 +0.4 Interest-bearing Debt 173.5-11.2-12.6 +1.5 Total Net Assets 345.8 +42.7 +7.6 +35.0 Shareholders Equity 325.9 +3.4 - - Other Comprehensive Income 0.2 +35.7 - - Minority Interests 18.8 +3.5 - - Total Assets 738.0 +22.4-25.9 +48.3 Total Liabilities and Net Assets 738.0 +22.4-25.9 +48.3 US1$ = 97.8 1 = 131.9 1RMB = 16.0 (13/12) US1$ = 86.6 1 = 114.7 1RMB = 13.9 (13/3) * NOTE: Major accounts only Equity Ratio: 44.2%, Interest-bearing Debt Ratio: 33.4% (13/12) Equity Ratio: 40.1%, Interest-bearing Debt Ratio: 37.9% (13/3) 9 Outlook for Forecast Difference from October Forecast Net 750.0 +10.7% +0% +72.3 +10.0 367.0-1.7% -2% -6.3 +/-0.0 Overseas 383.0 +25.8% +2% +78.5 +10.0 Operating Income 42.0 +61.3% - +16.0 +2.0 Ordinary Income 44.0 +54.9% - +15.6 +3.0 Extraordinary Income/Loss -6.5-34.8 - +28.3 +3.0 Net Income 19.0-14.7 - +33.7 +4.0 The figure in parentheses is the amount in the previous fiscal year. Overseas Ratio 51.1% (+6.2%) Operating Margin 5.6% (+1.8%) Exchange Rate 1 US$ = 98 (+22%), 1 Euro = 130 (+26%), 1 RMB = 15.9 (+26%) Dividend Interim: 10 Year-end: 10 (plan) 10

Future Initiatives/Japan (Fourth Quarter) Focus on expansion in the prestige segment Prioritizing investment in advertising and ramping up store promotions Targeting the senior market Global brand SHISEIDO BENEFIQUE THEOTY SMART LIQUID EYELINER 11 Future Initiatives/Japan (Fourth Quarter) Strengthening products in middle-price range lines Launching summer products early Prioritizing investment in advertising and ramping up store promotions MAQuillAGE ESSENCE GLAMOROUS ROUGE NEO AG+ Age Deodorant Spray ELIXIR Lifting Moisture Pact UV ANESSA Perfect Essence Sunscreen 12

Future Initiatives/China Priority development and consolidation of AUPRES and URARA (specialty store business) Focus on expansion in the two coastal provinces, which have large cosmetics markets Establish robust brands through relentless distinction and concentration and develop a lean management structure 13 Future Initiatives/Bare Escentuals Laying the foundations for future growth Direct to Consumer (DTC) Business Retail Business Airing of new infomercial for core foundation product Rationalization of number of stores Expansion of per-store sales Strengthening of synergy between Direct to Consumer (DTC) business and retail business 14

Corporate advertising This moment. This life. Beautifully. Trying to reach the Pinnacle of Beauty 一瞬も一生も美しく 15 一瞬も一生も美しく 16

[Supplemental Data] by Reportable Segment Cosmetics 251.2 46.9% 252.1 52.0% -0.4% -0.4% Global Business 276.8 51.7% 225.6 46.5% +22.7% +0.3% Others 7.4 1.4% 7.1 1.5% +4.4% +4.4% Total 535.4 100% 484.8 100% +10.4% +0.0% 17 [Supplemental Data] Cosmetics by Reportable Segment Counseling 132.2 24.7% 129.8 26.8% +2.5 +1.9% Self-selection 54.9 10.3% 56.9 11.7% -2.1-3.6% Toiletries 26.9 5.0% 28.6 5.9% -1.7-6.0% Cosmetics 213.9 40.0% 215.3 44.4% -1.3-0.6% Healthcare 11.2 2.1% 11.2 2.3% +0.0 +0.1% Others 26.0 4.8% 25.6 5.3% +0.4 +1.6% Cosmetics 251.2 46.9% 252.1 52.0% -0.9-0.4% 18

[Supplemental Data] Global Business by Reportable Segment Cosmetics 241.7 45.1% 195.5 40.3% +46.2 +23.6% +0.0% Professional 35.1 6.6% 30.1 6.2% +5.0 +16.6% +2.0% Global Business 276.8 51.7% 225.6 46.5% +51.2 +22.7% +0.3% 19 [Supplemental Data] by Geographic Segment Japan 271.4 50.7% 272.7 56.2% -1.3-0.5% -0.6% Americas 83.0 15.5% 67.0 13.8% +15.9 +23.8% +1.4% Europe 69.8 13.0% 54.7 11.3% +15.1 +27.6% +2.3% Asia/ Oceania 111.2 20.8% 90.4 18.7% +20.9 +23.1% -0.6% Overseas 264.0 49.3% 212.1 43.8% +51.9 +24.5% +0.8% Total 535.4 100% 484.8 100% +50.6 +10.4% +0.0% 20

[Supplemental Data] SG&A-Breakdown by /Overseas Increase/Decrease +:cost cut 56.4 60.9 +4.5-7.4% Overseas 56.2 54.1-2.2 +4.1% Advertising & Selling 112.7 115.0 +2.3-2.0% 78.4 83.6 +5.1-6.2% Overseas 55.6 43.3-12.4 +28.6% Personnel 134.0 126.8-7.2 +5.7% 61.6 64.7 +3.1-4.9 % Overseas 55.6 45.4-10.2 +22.4% Others 117.2 110.2-7.0 +6.4% 0.1 0.1 - +/-0.0% Overseas 6.6 6.7 +0.1-1.7% M&A-related Amortization Cost 6.7 6.8 +0.1-1.6% 196.6 209.3 +12.8-6.1% Overseas 174.0 149.4-24.6 +16.5% Total 370.5 358.7-11.8 +3.3% 21