Conference Call about 4 th Quarter 2011 Earnings

Conference Call about 4 th Quarter 2011 Earnings Results Roberto Egydio Setubal President & CEO Feb 08 2012

Highlights 1. Results: Recurring net income reached R$ 3.7 billion in the 4 th Q/11 (21.8% ROE) and R$ 14.6 billion in 2011 (22.3% ROE). 2. Loan Portfolio Growth: The loan portfolio totaled R$ 397.0 billion on December 31, 2011, a 3.9% growth in the 4 th Q/11 and 19.1% from 2010. 3. Financial Margin with Clients and Banking Service Fees: Financial Margin with Clients grew 14.5% in 2011, reaching R$ 45.8 billion; Net Interest Margin with Clients decreased 70 basis points in the 4 th Q/11 due to the expansion of funding from clients and the reduction of Selic rate. The spread on loans remained almost stable with a 20 basis point decrease in the quarter; Banking service fees plus result from insurance, pension plans and capitalization operations grew 74%inthe4 7.4% 4 th Q/11, totaling R$ 5.9 billion. The growth in the year was 13.3%, totaling R$ 21.8 billion. Page 2

Highlights 4. Non-Performing Loans Ratio and Loan Losses: Expense for allowance for loan and lease losses, net of recovery of credits, totaled R$ 3.9 billion in the 4 th Q/11, an increase of 6.1% from the previous quarter. In 2011, this result reached R$ 14.4 billion, a 25.6% growth from 2010; The 90-day NPL ratio reached 4.9% in the end of 2011, representing a 20 basis point growth compared to the previous quarter, and a 70 basis point increase compared to December 2010. Compared to December 2009, there was a reduction of 70 basis points. 5. Non-Interest Expenses: In 2011, non-interest expenses grew 9.5%, reaching R$ 32.6 billion. In the 4 th Q/11, the growth was 1.7% to total R$ 8.5 billion. 6. Efficiency Ratio Efficiency ratio in the 4 th Q/11 reached 47.3%, an improvement of 20 basis points when compared to the previous quarter and 460 basis points when compared to the same period of 2010. In the year, the efficiency ratio reached 47.7%, a 140 basis point decrease in relation to 2010. 7. Integration: In the second half of 2011, the process of integration between Itaú and Unibanco was completed. Today, 100% of the technology platforms are integrated and running in a single environment. Page 3

Results R$ million 4 th Q/11 3 rd Q/11 4 th Q/11-3 rd Q/11 2011 2010 2011-2010 Operating Revenues 19,578 19,167 2.1% 74,256 66,390 11.8% Financial Margin with Clients 11,966 11,812 1.3% 45,816 40,020 14.5% Financial Margin with Market 1,025 1,136-9.8% 3,785 4,029-6.1% Banking Service Fees and Income from Banking Charges 5,088 4,820 5.5% 19,048 17,101 11.4% Result from Insurance, Pension Plans and Capit. Operations before Retained Claims and Selling Expenses 1392 1,392 1,319 55% 5.5% 5,215 4,711 10.7% Other Operating Income 108 80 35.2% 393 528-25.7% Loan Losses and Retained Claims (4,202) (4,041) 4.0% (15,936) (13,092) 21.7% Expense for Allowance for Loan Losses (5,453) (4,972) 9.7% (19,912) (15,693) 26.9% Recovery of Credits Written Off as Losses 1,574 1,315 19.7% 5,488 4,209 30.4% Retained Claims (322) (385) -16.3% (1,512) (1,608) -6.0% Other Operating Income/(Expenses) (9,941) (9,662) 2.9% (37,819) (35,169) 7.5% Non-interest Expenses (8,547) (8,401) 1.7% (32,587) (29,772) 9.5% Tax Expenses for ISS, PIS, Cofins and Other Taxes (976) (946) 3.2% (3,839) (3,770) 1.9% Other Results (*) (419) (315) 32.9% (1,392) (1,627) -14.4% Income Before Tax on Income 5,435 5,463-0.5% 20,502 18,129 13.1% Income Tax and Social Contribution (1,689) (1,523) 10.9% (5,861) (5,106) 14.8% Recurring Net Income 3,746 3,940-4.9% 14,641 13,023 12.4% Non-recurring Events (65) (133) (20) 300 Net Income 3,681 3,807-3.3% 14,621 13,323 9.7% (*) Includes equity in earnings of permanent investments t (+ R$ 410 million in 2011), non-operating income (+ R$ 191 million in 2011), selling expenses with insurance (- R$ 989 million in 2011) and profit sharing (management members) and minority interest (- R$ 1,005 million in 2011). Page 4

Loans by Type of Client R$ million Variation Dec 31, 11 Sep 30, 11 Dec 31, 10 Dec/11 Sep/11 2011 2010 Individuals 147,573 141,475 125,079 4.3% 18.0% Credit Card 38,961 35,586 33,030 9.5% 18.0% Personal Loans 35,069 33,282 23,864 5.4% 47.0% Vehicles 60,093 60,008 60,118 0.1% 0.0% Mortgage Loans 13,450 12,599 8,067 6.8% 66.7% Companies 228,761 221,660 193,951 3.2% 17.9% Corporate 139,907 134,751 115,348 3.8% 21.3% Very Small, Small and Middle Market 88,854 86,908 78,604 2.2% 13.0% Argentina/Chile/Uruguay/Paraguay 20,678 19,102 14,397 8.3% 43.6% Total with endorsements and sureties 397,012 382,236 333,427 3.9% 19.1% Total Retail - Brazil 236,427 228,383 203,682 3.5% 16.1% - Corporate - Total Risk (*) 155,127 150,289 130,946 3.2% 18.5% Endorsements and Sureties 51,530 46,957 38,374 9.7% 34.3% Growth adjusted for the effects of exchange rate changes 3.7% 17.2% (*) Includes private securities (debentures, CRIs and commercial papers). Note: The acquired payroll loan portfolio is considered as corporate risk (balance of R$ 1,265 million on December 31, 2011 with decreases of 10.4% in the 4 th Q/11 and 37.3% in 2011). Page 5

Net Interest Margin 14.4% 14.7% 13.8% 13.8% 12.9% 12.8% 13.2% 13.0% 12.1% 1% 12.6% 12.2% 2% 12.2% 2% 9.1% 9.6% 9.1% 9.8% 11.4% 11.5% 11.6% 11.7% 11.0% (*) 8.3% 7.6% 8.3% 8.0% 1stQ/10 2ndQ/10 3rdQ/10 4thQ/10 1stQ/11 2ndQ/11 3rdQ/11 4thQ/11 Credit NIM NIM with clients NIM with clients (considering Selic constant and the growth of funding the same as that of credit) Credit NIM after Provisions for Credit Risk (*) () Decrease influenced by the increase in funds from clients and the decrease in the Selic rate. Page 6

Credit Ratios 90-day NPL Ratio 15 to 90-day NPL Ratio 10.2% 7.9% 8.1% 8.0% 9.3% 7.4% 8.6% 6.7% 6.6% 7.7% 7.9% 6.3% 6.3% 7.5% 7.5% 5.9% 6.0% 7.2% 7.2% 56% 58% 57% 58% 67% 6.7% 69% 6.9% 5.4% 5.6% 5.8% 5.7% 5.8% 6.5% 4.8% 5.8% 5.9% 4.4% 4.6% 4.5% 4.7% 4.9% 4.1% 4.2% 4.2% 4.2% 5.1% 4.9% 4.0% 4.6% 4.5% 4.7% 4.6% 4.2% 4.3% 4.4% 3.1% 3.5% 3.5% 3.5% 3.3% 3.9% 3.2% 2.8% 2.9% 3.1% 2.5% 3.1% 19% 1.9% 2.3% 2.5% 21% 2.1% 2.4% 2.4% 20% 22% 2.4% 2.0% 2.2% 1.8% 21% 2.1% Mar/09 Jun/09 Sep/09 Dec/09 Mar/10 Jun/10 Sep/10 Dec/10 Mar/11 Jun/11 Sep/11 Dec/11 Mar/09 Jun/09 Sep/09 Dec/09 Mar/10 Jun/10 Sep/10 Dec/10 Mar/11 Jun/11 Sep/11 Dec/11 Companies Total Individuals Companiesp Total Individuals Allowance for Loan Losses Balance of Allowance for Loan Losses R$ million 9.0% 9.8% 10.2% 9.8% 9.1% 8.6% 8.3% (*) 7.5% 73% 7.3% 7.5% 74% 7.4% 7.5% 1.6% 1.8% 1.8% 1.7% 1.5% 1.5% 1.5% 1.4% 1.5% 1.6% 1.5% 1.6% 1.4% 1.6% 1.6% 1.3% 1.2% 1.2% 1.1% 0.9% 1.1% 1.2% 1.1% 1.1% 21,637 22,915 24,068 24,052 22,872 22,623 23,018 22,018 22,239 6,104 6,104 6,477 6,104 6,104 6,104 4,531 5,058 7,252 6,379 6,167 5,540 6,089 6,464 6,754 6,929 6,835 4,137 23,775 5,058 7,444 24,719 25,772 5,058 5,058 7,342 7,503 10,248 10,898 11,585 11,781 10,678 10,055 10,161 10,558 10,346 11,272 12,318 13,210 1stQ/09 2ndQ/093rdQ/09 4thQ/09 1stQ/10 2ndQ/103rdQ/10 4thQ/10 1stQ/11 2ndQ/113rdQ/11 4thQ/11 Allowance for loan losses specific + generic + additional/ Loan Portfolio Expense for Allowance for Loan Losses/ Loan Portfolio (**) Exp. for Allow. for Loan Losses net of Recov. of Cred. Writt.Off as Loss / Loan Portfolio (**) (*)There was an additional provision reversal in the amount of R$ 1.6 billion. (**) Average loan portfolio balance considering the last two quarters. Mar/09 Jun/09 Sep/09 Dec/09 Mar/10 Jun/10 Sep/10 Dec/10 Mar/11 Jun/11 Sep/11 Dec/11 (*) Resolution 2.682/99 CMN Additional provision expected loss model + counter-cyclical provision Complementary portion of the provision expected loss model Allowance for loan losses Loan Portfolio Rating A G (*) Allowance for loan losses Loan Portfolio Rating H (*) Page 7

Credit Ratios Credit coverage ratio 172% 174% 189% 188% 196% 177% 173% 166% 156% 153% 137% 143% 151% 146% 140% 124% 138% 134% 132% 133% Sep/09 Dec/09 Mar/10 Jun/10 Sep/10 Dec/10 Mar/11 Jun/11 Sep/11 Dec/11 Coverage Ratio (*) - 90 days Coverage Ratio E-G (**) (*)All Allowance for loan and dlease losses /Balance of operations more than 90days overdue (**) Allowance for loan and lease losses excluding portfolio rating H / Portfolio rating E-G Page 8

Highlights Assets Stockholders' Equity R$ million +13.3% +7.3% +1.7% +17.2% +8.0% +4.6% 751,443 793,679 836,994 851,332 60,879 66,083 68,206 71,347 Dec 31, 10 Jun 30, 11 Sep 30, 11 Dec 31, 11 Dec 31, 10 Jun 30, 11 Sep 30, 11 Dec 31, 11 Page 9

Funding and Assets Under Management R$ million Dec 31, 11 Sep 30, 11 Dec 31, 10 Dec/11 Sep/11 Variation Dec/11 Dec/10 Demand Deposits 28,293 25,439 25,667 11.2% 10.2% Savings Deposits 67,145 63,307 57,883 6.1% 16.0% Time Deposits 130,473 121,402 113,468 7.5% 15.0% Debentures (Repurchase Agreements) 107,781 102,315 89,420 5.3% 20.5% Funds from Bills (1) 33,587 25,501 14,278 31.7% 135.2% (1) Total - Funding from Account Holders 367,279 337,963 300,716 8.7% 22.1% Institutional Clients 22,073 17,735 16,982 24.5% 30.0% Onlending 35,459 36,073 31,689-1.7% 11.9% (2) Total Funding from Institutional & Account Holders 424,812 391,772 349,388 8.4% 21.6% Assets Under Administration 403,906 390,811 363,818 3.4% 11.0% Technical Provisions for Insurance, Pension Plan and Capitalization 73,754754 70,170 60,551 51% 5.1% 21.8% (3) Total Clients 902,472 852,752 773,757 5.8% 16.6% Deposits from Banks 2,066 2,157 1,929-4.3% 7.1% Funds from Acceptance and Issuance of Securities Abroad 16,931 14,350 9,930 18.0% 70.5% Total Funds from Clients + Banks 921,469 869,260 785,616 6.0% 17.3% Repurchase Agreements (2) 74,663 85,004 98,363-12.2% -24.1% Borrowings 21,143 21,799 15,649-3.0% 35.1% Foreign Exchange Portfolio 26,182 39,759 22,035-34.1% 18.8% Subordinated Debt 38,974 37,638 33,830 3.6% 15.2% Collection and payment of Taxes and Contributions 856 4,636 694-81.5% 23.3% (3) Free Assets 61,577 59,010 53,412 4.4% 15.3% Free Assets and Other 223,395 247,845 223,983-9.9% -0.3% Total Funds (Free, Raised and Managed Assets) 1,144,864 1,117,105 1,009,599 2.5% 13.4% (1) Includes funds from Real estate, mortgage, financial, credit and similar notes. (2) Does not include own issued Debentures classified as funding. (3) Stockholders Equity + Minority - Permanent Assets. Page 10

Ratio between Loan Portfolio and Funding R$ billion 91.5% 98.1% 95.1% 101.1% 102.9% 104.1% 100.5% 95.5% 77.7% 76.8% 75.6% 75.5% 75.9% 76.6% 75.2% 71.9% +8.4% +3.0% 367 391 400 414 322 341 48 74 75 99 295 105 304 109 250 262 277 800 700 600 500 446 481 317 112 335 119 345 400 274 267 292 292 295 304 334 362 300 200 100 Mar/10 Jun/10 Sep/10 Dec/10 Mar/11 Jun/11 Sep/11 Dec/11 - Funding (*) Compulsory Deposits and Cash Loan Portfolio Loan Portfolio / Funding (%) Loan Portfolio / Gross Funding(**) (%) (*) Includes resources obtained from account holders and institutional clients, onlending, foreign borrowings and securities, borrowings and subordinated d debts that t are not included in Tier II Reference Equity. Considers the deductions of compulsory deposits and cash and cash equivalents; (**) Considers gross funding (disregarding the deductions of compulsory deposits and cash and cash equivalents) Page 11

Banking Fees Revenues and Result from Insurance, Pension Plans and Capitalization R$ million 4 th Q/11 3 rd 4 th Q/11-2011 - Q/11 2011 2010 3 rd Q/11 2010 Asset Management 662 671-1.3% 2,608 2,496 4.5% Current Account Services 680 623 92% 9.2% 2477 2,477 2,451 11% 1.1% Loan Operations and Guarantees Provided 859 823 4.4% 3,288 2,809 17.1% Collection Services 345 357-3.5% 1,333 1,324 0.6% Credit Cards 2,110 1,891 11.6% 7,497 6,347 18.1% Other 432 455-5.1% 1,845 1,673 10.3% Banking Service Fees Income 5,088 4,820 5.5% 19,048 17,101 11.4% Result from Insurance, Pension Plans and Capitalization(*) 819 681 20.2% 2,714 2,100 29.3% Total 5,906 5,502 7.4% 21,762 19,201 13.3% (*) Income from insurance, pension plan and capitalization operations (-) Expenses for claims (-) Selling expenses with insurance, pension plan and capitalization 4,555 4,784 4,911 4,950 5,045 5,309 5,502 5,906 29.0% 29.4% 29.5% 27.8% 28.8% 29.5% 28.7% 30.2% 1stQ/10 2ndQ/10 3rdQ/10 4thQ/10 1stQ/11 2ndQ/11 3rdQ/11 4thQ/11 Banking Service Fees and Income from Banking Charges + Result from Insur., Pens. Plans and Capit. Banking Service Fees and Income from Banking Charges + Result from Insur., Pens. Plans and Capit./Operating Revenues Page 12

Non Interest Expenses R$ million 4 th Q/11 3 rd 4 th Q/11-2011 - Q/11 2011 2010 3 rd Q/11 2010 Personnel Expenses (3,308) (3,471) -4.7% (13,357) (12,399) 7.7% Administrative Expenses (3,833) (3,584) 7.0% (14,100) (13,598) 3.7% Personnel Expenses and Administrative (7,141) (7,055) 1.2% (27,456) (25,996) 5.6% Operating Expenses (*) (1,284) (1,259) 2.0% (4,760) (3,465) 37.4% Other Tax Expenses (**) (122) (87) 39.5% (370) (311) 19.0% Non Interest Expenses (8,547) (8,401) 1.7% (32,587) (29,772) 9.5% (*) Considers expenses for provision for contingencies, credit card selling, claims and other. (**) Includes IPTU, IPVA, IOF and other. Does not include PIS, Cofins and ISS Evolution +15.5% IGPM +15.0% IPCA +17.7% (7,401) (1,089) (3,237) (6,828) (6,771) (6,747) (1,108) (1,015) (1,039) (2,738) (2,853) (2,745) (7,321) (1,009) (3,131) (6,506) (829) (2,882) (7,138) (799) (3,238) (8,389) (8,401) (8,547) (7,739) 739) (7,674) (7,965) (1,274) (874) (1,207) (1,346) (1,405) (1,172) (3,626) (3,852) (3,260) (3,422) (3,584) (3,833) (3,075) (2,982) (2,903) (2,963) (3,180) (2,795) (3,101) (3,240) (3,263) (3,243) (3,335) (3,471) (3,308) 4thQ/08 1stQ/09 2ndQ/09 3rdQ/09 4thQ/09 1stQ/10 2ndQ/10 3rdQ/10 4thQ/10 1stQ/11 2ndQ/11 3rdQ/11 4thQ/11 Personnel Expenses Other Administrative Expenses Other Operating and Tax Expenses Page 13

Evolution of Efficiency Ratio since 2005 Efficiency i Ratio and Risk-Adjusted d Efficiency i Ratio 72.5% 74.6% 71.4% 72.3% 75.0% 70.1% 70.3% Goal for Efficiency Ratio at the end of 2013: 53.1% 52.0% 53.3% 51.5% 51.3% 51.2% 50.7% 51.9% 48.8% 49.4% 47.2% 49.1% 47.7% 47.3% 41.0% 2005 2006 2007 2008 2009 2010 2011 2013 Risk-Adjusted Efficiency Ratio - Year to Date Efficiency ratio - Year to Date Efficiency ratio - 4thQ Page 14

Pro Forma Segmentation Highlights R$ million 4 th Q/11 x 3 rd Q/11 Commercial Bank Consumer Credit Itaú BBA Activities with the Market + Corporation Itaú Unibanco 4 th Q/11 QoQ (%) 4 th Q/11 QoQ (%) 4 th Q/11 QoQ (%) 4 th Q/11 QoQ (%) 4 th Q/11 QoQ (%) Recurring Net Income 1,801-0.7% 380 19.9% 706 17.7% 859-28.9% 3,746-4.9% Allocated Capital 28,613 7.3% 9,634 7.6% 10,394 8.4% 22,707-1.2% 71,347 4.6% Quarterly RAROC - Annualized 26.1% -220 bps 16.3% 310 bps 28.3% 310 bps 15.7% -600 bps 21.8% -170 bps Efficiency Ratio (ER) 52.6% 90 bps 46.3% -730 bps 34.7% -860 bps 21.9% 1,020 bps 47.3% -20 bps Total Assets (*) 571,315-0.9% 101,453 2.3% 191,620-4.4% 115,171 35.1% 851,332 1.7% 2011 x 2010 Commercial Bank Consumer Credit Itaú BBA Activities with the Market + Itaú Unibanco Corporation 2011 YoY (%) 2011 YoY (%) 2011 YoY (%) 2011 YoY (%) 2011 YoY (%) Recurring Net Income 7,563 20.4% 1,445-42.5% 2,565-9.7% 3,069 121.5% 14,641 12.4% Allocated Capital 28,613 37.9% 9,634 21.8% 10,394-18.3% 22,707 16.5% 71,347 17.2% Quarterly RAROC - Annualized 30.6% -550 bps 15.3% -1,770 bps 25.1% 190 bps 14.4% 670 bps 22.3% -120 bps Efficiency Ratio (ER) 50.9% -210 bps 52.7% 450 bps 38.5% 120 bps 17.9% -1,140 bps 47.7% -150 bps Total Assets (*) 571,315 7.2% 101,453 10.1% 191,620-8.7% 115,171 73.7% 851,332 13.3% (*) Does not represent the sum of the parts because there are transactions between segments that were eliminated only in the consolidated statements. Page 15

Itaú Unibanco Net Income Composition 3 rd Q/2011 4 th Q/2011 14% 16% 34% 34% 29% 21% 15% 8% 19% 10% Commercial Bank Itaú BBA Insurance, pension plans and capitalization Consumer Credit Activity with the Market + Corporation Page 16

BIS Ratio Evolution of BIS Ratio, Tier I and Tangible Capital (*) (Economic Financial Consolidated) 15.4% 15.5% 5% 11.8% 12.0% 11.1% 11.4% 16.4% 12.6% 11.9% Dec/10 Sep/11 Dec/11 BIS Tier I Tangible Capital Considering the Stockholders Equity decrease pursuant to the approval, in the stockholders meeting scheduled to April 20, 2012, of the management proposal for the supplementary payment of interest on own capital in the amount of R$1,847 million, the ratio would have been 16.0%; The BIS ratio of December 31, 2011, increased 40 basis points when compared to September 30, 2011, as a result of BACEN Circular No. 3,563, in effect since July 1 st, 2011; The repurchase of 41 million shares to the Treasury, carried out in 2011, reduced the Basel ratio in 20 basis points. (*)The Tangible Common Equity TCE is defined d internationally ti as equity less intangible ibl assets, goodwill and non-voting shares. In Brazil, non-voting shares essentially fulfill the role of capital and, therefore, were not excluded. We point out that the tax credits were not excluded for this calculation and, therefore, do not represent the concept of core capital introduced by the Basel Pillar III. Note: Based on financial conglomerate, the BIS ratio reached 16.0% on December 31, 2011. Page 17

Market Capitalization and Average Daily Trading Volume 23.8 41.2 54.55 80.8 115.3 140.5 107.9 175.1 179.6 2.87 152.8 (1) 3.23 0.95 1.09 1.41 1.68 193 1.93 2.16 641 Average Daily Trading Volume 189 2.35 2.32 319 632 95 185 452 443 459 368 79 23 36 51 224 32 23 32 106 9 13 19 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 874 242 559 191 650 207 736 277 R$ million NYSE (ADR) BM&FBOVESPA (Non-voting + Common) Market Capitalization (R$ billion) Recurring Net Income per share (R$) (1) As of December 31, 2011, we were the 8 th largest bank in the world in terms of market capitalization (Source: Bloomberg) Page 18

Branch Network Number of regular branches and Client Service Branches (CSB) North 113 Northeast Midwest 333 359 Southeast Highlights 2011 - Brazil Opening of 123 branches and 43 CSBs 93% in cities with more than 50 thousand inhabitants 82 branches and 8 CSBs in the 4 th Q/11 South 755 3,141 Remodeling of 440 branches to the new service model of Itaú Unibanco 386 remodeled branches in the 4 th Q/11 Brazil: 4,701 Abroad + IBBA: 283 Total: 4,984 Highlights 2011 - Abroad Acquisition of the HSBC Chile network (4 branches) Opening of 19 branches in Latin America Page 19

Expectations for 2011 Real Figures 1. Credit growth: 16% 20% (*) 19.1% 1% 2. A slight increase in NPL levels 70 bps 3. Banking services fees growth: 14% 16% 11.4% 4. Non-interest expenses growth: 10% 13% Revised to 8% - 10% 9.5% 5. A 250 basis point improvement in the Efficiency Ratio (2011-2010) 140 bps (4 th Q11-4 th Q10) 460 bps (*) Does not include endorsements and sureties. Page 20

Expectations for 2012 1. Credit growth: 14% 17% (*) maintenance of market share among privately owned banks 2. Stable NPL levels in the year with possible seasonal variations 3. Increase in banking service fees and result from insurance, pension plan and capitalization operations (**): 10% 12% 4. Non-interest expenses growth: 4% 8% 5. Efficiency ratio improvement: 200 300 basis points (*) Does not include endorsements and sureties (**) Banking Service Fees (+) Income from insurance, pension plan and capitalization operations (-) Expenses for claims (-) Selling expenses with insurance, pension plan and capitalization. Page 21

Public Tender Offer for Redecard Public Tender Offer Highlights: Indicative purchase price: Number of Shares: Total Offer : maximum of R$ 35 per common share (RDCD3) 336,390,251390 shares (49.9859% 9859% of capital) R$ 11.8 billon (in cash - Brazilian Reais, BRL) Rational: Offer price in line with the average Price Target for 12 months Neutral in terms of results for the next 2 years Change in regulation Increased flexibility (avoids potential conflicts between different minority shareholders) Next Steps: An Extraordinary General Meeting will be convened by the Board of Directors of Redecard to discuss: The choice of the specialized service provider retained to produce the appraisal report on the RDCD Shares; The withdrawal of Redecard from the Novo Mercado Segment. The Tender Offer for Voluntary Delisting is subject to regulatory approval and other terms and conditions of the offer shall be disclosed to the market, in accordance with the applicable rules. Page 22

Redecard Share price evolution RDCD3 R$ 35.40 Feb/07 2012 Tender Offer Max R$ 35.00 Dividends R$ 1.1010 R$ 36.10 29.01 Apr/01 2010 32.04 Feb/06 2012 20.78 Jul/12 2007 14.27 Oct/27 2008 17.18 Feb/10 2011 Historical price adjusted for dividend payments Page 23

Redecard Share price evolution RDCD3 Base 100: Jul/12/2007 IPO Redecard 160 166 159 140 120 100 114 101 101 80 60 40 Ju ul 07 Se ep 07 No ov 07 Ja n 08 Ma ar 08 Ma ay 08 Ju ul 08 Se ep 08 No ov 08 Ja n 09 Ma ar 09 Ma ay 09 Ju ul 09 Se ep 09 No ov 09 Ja n 10 Ma ar 10 Ma ay 10 Ju ul 10 Se ep 10 No ov 10 Ja n 11 Ma ar 11 Ma ay 11 Ju ul 11 Se ep 11 No ov 11 Ja n 12 Redecard with dividends reinvestment Redecard reinvestment of dividends in CDI Ibovespa Index Tecnology Index* IFNC11 Index** (*): Composed by TOTS3 (Totvs), POSI3 (Positive), TIMP3 (Tim), TNLP4 (Telemar), NETC4 (Net) and BRTO4 (Brazil Telecom). All stocks have the same participation in the index (16.66 %). (**): Financial Index (BMF & BOVESPA) composed by stocks representing companies of financial intermediaries sectors, financial services and several pension and insurance companies. Page 24

Conference Call about 4 th Quarter 2011 Earnings Results Roberto Egydio Setubal President & CEO Feb 08 2012