Your Additional Voluntary Contribution (AVC) fund guide

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1 Your Additional Voluntary Contribution (AVC) fund guide For members of Pace Complete April 01

1 1 1 Welcome to your AVC fund guide for members of Pace Complete This fund guide is relevant to you if you are, or are soon to be, a member of Pace Complete and you start paying Additional Voluntary Contributions (AVCs) after October 01. This guide only relates to any AVCs that you pay. It does not apply to the standard contributions you pay into Pace Complete these are invested in a different way, as described in Section, page of the pension guide for members of Pace Complete. When you pay AVCs into Pace Complete, the money in your account is invested. This guide: Tells you how your account will be invested 0 1 Provides information on the choices that you have, and Gives you some basic background on investments in general. You invest money to try to make it grow. By investing your account, you aim to make your money work hard, so that you can buy a better pension when you retire. Please read this guide together with the pension guide for members of Pace Complete and the AVC factsheet. Both of these can be found on the pensions website at www.pensions.coop. Page

1 1 1 What do I need to do? If you are not currently paying AVCs but you want to do so, then you will need to choose an investment option for your AVCs. You can either: Choose to invest your AVC account using Pace Lifestyle (see Section 1) Or Choose to invest in a range of six funds, each with different levels of risk (see Section ). If you are currently paying AVCs, you don t need to do anything unless you want to change the way your AVCs are invested. 0 If you want to pay AVCs, fill in the start AVCs form on the pensions website. 1 The Trustees have chosen Legal & General to administer the Pace AVC arrangements. Legal & General also administer Pace Essential and Pace Extra. They make sure that your contributions are invested in your account and are your main contact if you have any queries. Their details are on page 0. Page

What s inside? Section 1 The Pace Lifestyle option What investment choices do I have? How does the Pace Lifestyle option work? What happens if I don t want to retire at age? How will my AVC account be invested if I choose the Pace Lifestyle option? 1 1 0 1 Section Other investment options To find out about the investment choices you have, please read this section. You ve told me about Pace Lifestyle what other investment options are available? How many investment funds can I choose? Can I move my AVCs between different funds? Pace investment funds More about Pace investments Investments and investing can be complicated. In this section, we ve explained the basics in a straightforward way including how investments work and the risks that you ll need to consider. Some terms you should know Where can I get further information? 0 What charges apply to my AVC account? 1 Section Who looks after my investments? What do the funds invest in? Shares Bonds Property Cash What do I need to know about risk? What are the risks? Investment risk Inflation risk Life expectancy risk Annuity rate risk Page

Section 1 The Pace Lifestyle option What investment choices do I have? The Trustees have set up Pace Lifestyle. In Pace Lifestyle, your AVCs are invested in different ways at different times in your working life. The way this happens is all pre-arranged; you don t need to get involved if you don t want to. 1 1 1 0 1 If you don t want to invest in Pace Lifestyle, then you can choose from any of six investment funds, and details of these are provided in Section. How does the Pace Lifestyle option work? A chart showing how your money moves between the different funds under Pace Lifestyle is included on the next page. Here s a general explanation of how it works: When you have plenty of time to go before you retire, your AVCs would be invested in ways that give your money the greatest opportunity to grow. This can mean that the value of your AVC account may go up and down a lot in the short term. However, the aim is that the value of your AVC account should go up in the long term. As you get closer to retiring, it s usually best to invest your money in ways that don t have these ups and downs. This is because you don t want the value of your AVCs to fall just before you retire; you will want a good idea of how much you ve saved and what benefits they are likely to provide when you come to retire. Therefore, under the Pace Lifestyle option, when you re 0 years away from retiring, your AVCs will gradually be moved into more stable investments that have less chance of losing their value in the short term. By the time you reach age (or your selected retirement age if you plan to retire at a different age) all of the money in your AVC account will be in more stable investments. The process of moving your AVCs between different types of investments happens automatically, so you don t have to do anything. The Pace Trustees are in the process of reviewing the investment choices for members, taking into account the new retirement options available from April 01 for defined contribution (DC) benefits. You do not need to do anything. If you are paying AVCs you will receive more information on this later in the year. At a glance You can invest in the Pace Lifestyle, or choose from any of six investment funds. In Pace Lifestyle, your money automatically moves into more stable investments as you approach retirement. Important: If you don t plan to retire at age, you should tell Legal & General. Page

Section 1 The Pace Lifestyle Option 1 1 How will my AVC account be invested if I choose the Pace Lifestyle option? Pace Lifestyle uses four investment funds. Depending on how far away you are from retiring, it may use only one fund, or all of them. (You can find out more about each fund on pages to 1.) The chart below shows how your AVC account will be invested at the start of each year as you approach retirement. During the early years, your AVC account will be invested in the Pace Growth (Mixed) Fund. As you get closer to retirement, the money in your AVC account will start to switch automatically into more stable investments: When you are around three years from retirement, some of your money will start to be moved gradually into the Pace Cash Fund. When you are less than 0 years away from retirement, some of your AVC account will be moved gradually into the Pace Pre-retirement (Inflation-linked) Fund When you reach age (or your selected retirement age, if different), % of your AVC account will be invested in the Pace Pre-retirement Fund and % of your AVC account will be invested in the Pace Cash Fund. When you are around years from retirement, your money will start to be moved gradually into the Pace Pre-retirement Fund Note that the Trustees monitor the Pace investment options on an ongoing basis and the fund options, including the funds used under Pace Lifestyle and the timing of the switches as you approach retirement, could be subject to change. 1 Pace Pre-retirement (Inflation-linked) Fund (%) Pace Growth (Mixed) Fund (%) 0 0 1 0 Pace Pre-retirement Fund (%) Pace Cash Fund (%) % of AVC account 0 0 0 0 0 0 0 0 0+ 0 1 1 1 1 0 Years to retirement Page

Section 1 The Pace Lifestyle Option 1 1 1 0 1 What happens if I don t want to retire at age? The normal pension age for Pace is, but you can take your pension at any time from (with the Group s consent). At retirement, you have to take your AVCs at the same time as you take your main benefits from Pace Complete. You can however, transfer your AVC benefits to another pension provider and leave your main benefits in Pace Complete. If you plan to take your pension earlier or later than, you should tell Legal & General. This is because Pace Lifestyle is designed to automatically move your AVCs into more stable investments 0 years before you retire. For example, if you want to retire at, your AVCs will begin to move into more stable investments when you re. Or, say you want to take your pension at 0. In this case, your AVCs will begin to move into more stable investments under Pace Lifestyle when you re 0. If you don t tell Legal & General that you want to change your retirement age, your AVCs might still be invested in less stable funds when you are close to retiring so there is a bigger risk that your AVC account could fall in value just as you are about to take your benefits. Don t forget that the earlier you retire, the less time your AVC account will have to grow, and so the amount of pension that you can buy with your AVCs will be lower. Your main pension from Pace Complete will also be reduced if you take it early. See Section of the pension guide for members of Pace Complete for further information. Page

Section Other investment options 1 1 1 0 1 You ve told me about Pace Lifestyle what other investment options are available? You can choose from any of six funds, or alternatively you can choose Pace Lifestyle. Where can I find out more about different types of investment? If you would like to know more about different types of investment and how they aim to make your account grow, please see Section. Pages to 1 contain information on the six investment funds that you can choose from. As well as the name of each fund, we ve also included: A brief description of how each fund aims to invest your AVCs An indication of the level of risk that you will be taking when you invest in each fund. You can find out more about risk in Section. How much it costs to invest in the fund each year. This is called the fund management charge. You can find out more about the charges in Section, page. At a glance You can invest in Pace Lifestyle, or choose from any of six investment funds. Risk is the chance that something won t happen as you expected. You can change how your AVCs are invested online at www.legalandgeneral.com/coop and logging in to Manage Your Account. When it comes to investing your pension savings, there are several types of risk. The different investment funds have different levels of risk. Risk You can find out more about different types of risk in Section, pages to 1. Page

Section Other investment options How many investment funds can I choose? You can invest your AVCs in as many or as few of the available funds as you like. For example, you can choose to pay half of your AVCs into one fund and half into another. However, if you invest in Pace Lifestyle, then you can only invest in that option on its own. Go to page for more information about the different funds. 1 1 1 0 1 Can I move my AVCs between different funds? Yes, you can change where the money in your AVC account is invested and change where your future AVCs go, at any time. You can do this online by logging into Manage Your Account at www.legalandgeneral.com/coop or by writing to Legal & General. Moving your investments is free of charge and you can change your investment choices as often as you want. If you decide later that you would rather invest your AVCs using Pace Lifestyle (see Section 1), you can change this at any time. You should remember that pensions are a long-term investment and it is not usually advisable to move your investments too often. Page

Section Other investment options 1 1 Pace investment funds Pace Growth (Shares) Fund Higher risk This fund is generally suitable for people who are a long way from retiring. If you invest in this fund, your account will be invested in a variety of businesses with the aim of sharing in any profits they make and any rises in the overall value of those businesses. Around 0% of these businesses will be based in the UK and around 0% will be based overseas. If you choose this fund, you can expect to see the value of your AVCs move up and down a lot, especially in the short term. Fund management charge: 0.% Annual management charge: 0.% ** Total charge: 0.% (p for every 0 invested) 1 0 1 Pace Growth (Ethical Shares) Fund Higher risk This fund is designed for people who are a long way from retirement. If you invest in this fund, your money will be invested in businesses from across the world that meet globally recognised corporate responsibility standards. The aim is to share in any profits that these businesses make, and any rises in the overall value of those businesses, whilst also benefiting from innovations in corporate social responsibility, and businesses which are doing more to manage their social, ethical and environmental risks. If you choose this fund, you can expect to see the value of your account move up and down a lot, especially in the short term. Fund management charge: 0.0% Annual management charge: 0.% ** Total charge: 0.% (p for every 0 invested) **Please note that the Annual Management Charge will increase from 0.% to 0.1% if you leave the Group s employment and choose to keep your account in Pace. For more details please see the pension guide for members of Pace Essential and Pace Extra. Page

Section Other investment options 1 1 Pace investment funds continued Pace Growth (Mixed) Fund* Medium risk This fund is generally suitable for people who are a long way from retiring. If you invest in this fund, some of your account will also be invested in businesses all over the world including those based in the UK. Some of the money in your account will be loaned to governments and companies which will pay interest (these investments are called bonds ). Some of your money will also be invested in businesses that invest in commercial properties such as factories, shops and warehouses or infrastructure such as roads or hospitals (in order to make money from the rent and any rise in values). Fund management charge: 0.% Annual management charge: 0.% ** Total charge: 0.% (p for every 0 invested) 1 0 1 Pace Pre-retirement (Inflation-linked) Fund* Low to medium risk This fund is usually suitable for people who are getting close to retiring, and who are thinking of purchasing a pension which increases each year in line with inflation. If you invest in this fund, your account is used to loan money to both the government and to major UK-based businesses. They then pay interest on these loans which helps your account grow. Because the government and the businesses that are loaned the money are seen as relatively safe (they are unlikely not to repay the loans), the interest rate they pay is often quite low in comparison to the potential returns of investing in shares. This means that your account is unlikely to grow as quickly as it might by investing in a medium or higher-risk option. However the value of your account should move broadly in line with the cost of buying a pension that increases with inflation and so helps to reduce fluctuations in pension values. Fund management charge: 0.% Annual management charge: 0.% ** Total charge: 0.% (p for every 0 invested) *These funds are used as part of Pace Lifestyle. **Please note that the Annual Management Charge will increase from 0.% to 0.1% if you leave the Group s employment and choose to keep your account in Pace. For more details please see the pension guide for members of Pace Essential and Pace Extra. Page

Section Other investment options Pace investment funds continued 1 1 Pace Pre-retirement Fund* Low to medium risk This fund is usually more suited to people close to retiring, and who are thinking of purchasing a pension which does not increase in line with inflation. In this Pre-retirement fund, your account is invested in a very similar way to the Pre-retirement (Inflation-linked) Fund and aims to follow the changing cost of buying a pension income. When you invest in this fund, your account is unlikely to grow by a large amount in comparison to investments in shares but is also unlikely to go down in value very much. As the fund aims to track the cost of buying a pension income, having your pension savings invested here can make it easier to plan as you approach retirement. Fund management charge: 0.1% Annual management charge: 0.% ** Total charge: 0.% (p for every 0 invested) Pace Cash Fund* Low risk This fund is usually only suitable for people who are very close to retiring. 1 The fund generally invests in cash. The money is lent to banks and similar organisations that repay the money invested with them, plus interest, after a set period of time. Here, your AVCs are unlikely to fall in value but they are equally unlikely to grow very much. This is very useful when you re close to retiring. However, if you choose to invest your AVCs in cash when you are a long way from retiring, there is a very high risk that your money won t grow very much and so when you come to retire, the value of your AVC account could be much lower than you want or need it to be. 0 1 Fund management charge: 0.% Annual management charge: 0.% ** Total charge: 0.% (p for every 0 invested) *These funds are used as part of Pace Lifestyle. **Please note that the Annual Management Charge will increase from 0.% to 0.1% if you leave the Group s employment and choose to keep your account in Pace. For more details please see the pension guide for members of Pace Essential and Pace Extra. There s a factsheet available for each of these funds. Fund factsheets contain more information about the fund including specific details of how they invest and how they have performed. You can view the fund factsheets on the investing money/investment choices section of Legal & General s website at www.legalandgeneral.com/coop. You can also use the calculator to see what charges you might be paying on the funds you have invested your pension account in. Page 1

Section More about Pace investments 1 1 1 0 1 Investing can be complicated. In this section, we explain some of the basics that you might find useful when you re thinking about where to invest your AVC account. What charges apply to my AVC account? The Trustees have negotiated very competitive charges with Legal & General, for administering and investing your AVC account. The Group also pays * a year to Legal & General for each member, to reduce the charges that apply to your AVC account which means that more of your AVCs go towards building up extra pension for you! The charges that Legal & General apply to your account cover two areas; namely the administration and the investment of your AVC account. Both charges are expressed as a percentage of your fund value. The administration charge is called the annual management charge and is 0.% of your AVC account each year. This means that the actual administration charge is p a year for every 0 in your account. The investment charge is called the fund management charge and is between 0.% and 0.0% of your AVC account each year. This means that the actual fund management charge is between p and 0p a year for every 0 invested, depending on your investment choices. The total charge applied to your AVC account would therefore be between 0.% and 0.%, depending on your investment choices. So, if you had a fund of 1,000 invested in the Pace Growth (Mixed) Fund, the total annual charge on your account would be.0. At a glance Your AVC account is invested by Legal & General. Different funds invest in different types of investments, with different levels of risk. You should choose a fund which has an appropriate level of risk for you. You should consider the other risks that can affect the benefits that you may receive from your AVCs. You can use Legal & General s attitude to risk tool to help you decide the level of risk you are comfortable with. The fund management charges for each of the investment funds are shown in Section, pages to 1. You can find a fund charges calculator at www.legalandgeneral/com/coop, to see what charges you might be paying on your AVC investments. * This will be the amount for 01, and will increase each year in line with inflation. Page

Section More about Pace investments 1 1 1 0 1 Who looks after my investments? When you invest your account, your money goes into something called an investment fund. Investment funds are looked after by a fund manager. A fund manager s job is to make decisions about how to invest people s money. For example, this could be what types of businesses to invest in, or what sort of organisations to loan money to. In the end, their main objective is to get the best return for investors based upon the stated aim of that fund. The funds that the Trustees have chosen for your Pace Complete AVCs are all managed by Legal & General, which is the largest pension fund manager in the UK. Another thing to bear in mind about investment funds is that when you invest in one, your AVCs are pooled with the pension savings of thousands of other people. The two great things about this are: The investment manager can invest in a far wider range of different things on your behalf than you could on your own. This reduces the amount of risk you take. It keeps costs down because everyone invested in the fund shares the charges, such as those made for buying and selling different investment types. The Pace Trustees will closely monitor the Legal & General funds and check that they perform as expected. The Trustees may change the funds available in future if they consider this would be in the members interests. How funds are managed Different investment funds have different objectives. Sometimes a fund manager will pick the individual investments that make up the fund in line with the objectives of the fund. Then, as time goes by and the market changes, they may change the investment mix in an attempt to maximise its performance at any given time. This is known as active fund management. Alternatively, a fund can be managed to track as closely as possible the performance of a particular index, for example, an index of shares such as the FTSE 0 (the one hundred largest companies whose shares are traded on the London Stock Exchange). This is known as passive fund management. Most of the investment options listed in Section are passive. The only exceptions are the Pace Growth (Mixed) Fund (which is mostly passive but some parts of it are active) and the Pace Cash Fund, which is active. Page

Section More about Pace investments What do the funds invest in? Earlier in this guide, we said that funds invest in things such as businesses or that they loan money in return for interest payments. These different types of investment are known as investment assets. Investment assets are the building blocks of investment funds. The four main types are: 1 1 1 1 1. Shares. Bonds / Fixed Interest Securities Shares, also known as equities, are where you buy a small part of a company. This entitles you to a share of any profits the company makes. If the company is seen to be successful, their shares may be in high demand, pushing up the share price. Share prices do also fall. Share values can go up and down a lot in the short term but can give you great long-term growth potential. Fixed interest securities are more usually known as bonds. All bonds are basically IOUs a promise to pay back your original investment at a set date in the future, plus payments at regular intervals between now and then (in a similar way to interest being paid on a loan). Bonds can be corporate bonds, issued by companies to raise money, or government bonds. UK government bonds are sometimes referred to as gilts. 0 Bonds make money in two ways: as well as receiving interest type payments from the company or government, bonds, like shares, can be traded. This means it may be possible to sell a bond for more than it was bought for. 1 Investments in bonds often grow less than investments in shares but they also tend not to go up and down so much in the short to medium term.. Property In investment terms, property means commercial property such as offices, shops, warehouses, factories, leisure facilities and other business buildings. Investors in property look to make money in two ways: from rent paid by tenants and from rises in the value of the property itself. Property can offer good prospects for long-term returns but property prices can fall too particularly in the short term.. Cash You may not think of cash as an investment but it s an important asset in its own right. Although your AVCs may not grow very much when they re invested in cash, investing in cash can be useful. For example, investments held in cash are very secure. What s more, the value of investments in cash tend to be far more stable than investments in other types of asset. Cash can be a useful investment option as you get close to retirement. Page 1

Section More about Pace investments 1 1 1 What do I need to know about risk? On pages to 1, we ve provided details of the different investment options you have. With each option, we ve said whether they are high, medium or low risk. (Some investment funds can be very high risk but we have not decided not to offer these through Pace.) The higher the risk, the more chance there is that your investments won t perform how you want them to. On the other hand, higher risk options also come with a much greater chance that your AVCs will grow significantly. How much risk you re prepared to take when you invest your AVCs will depend on your specific circumstances and requirements. For example, it will depend on how much time you have until you retire and your general attitude to taking risks with your money. For instance, investing in company shares carries a higher risk that something unexpected will happen, compared to investing in cash. However, in the long term, investments in company shares can far outperform investments in cash. Are you prepared to accept this risk in the hope that you will achieve the best possible income for your retirement? Or, would you rather reduce the risk, even if it could mean a lower AVC fund at retirement? Legal & General s attitude to risk tool will help you decide the level of risk you are comfortable with. 0 1 Time What s your attitude to risk? Time is one of the most important things to consider when it comes to investing. Higher risk options are often a better way to invest if you ve got many years to go before you retire. On the other hand, if you re going to be retiring in only a few years, lower risk options could be more suitable. Different people think about risk in different ways. Some people are prepared to take a great deal of risk when they invest while others won t. Your own attitude to risk is an important factor when you choose how to invest your account. Page

Section More about Pace investments What are the risks? When it comes to your AVCs, there are a number of risks that you need to consider. But don t forget that taking risks isn t necessarily bad for you. Taking investment risk, for example, generally means that you have the opportunity to benefit from higher returns over the long term. The risks that you should be aware of are explained below: 1 1 1 0 1 Investment risk This is the risk that your investment choices won t perform as well as you want them to. Shares, for example, can be volatile. If you invest in a fund that invests in shares, the value of your AVCs may go up and down a lot. However, over the long term (five years or more) shares usually gain in value. However, there is the risk that their value won t increase as much as you want them to or that they could even fall. Equally, investing in cash will usually mean that your AVCs will only grow very slowly. This could mean that when you come to retire, your AVC account won t be as large as you want it to be. Investing in cash over the long term can also see your buying power reduced by the effects of inflation. Inflation risk The rate of inflation is the rate by which the prices of goods and services increase. As prices increase, what you can buy with a fixed amount of money will fall. For example, suppose a loaf of bread costs 1.00. If the annual rate of inflation is %, then the following year, you could expect a loaf of bread to cost 1.0. If the rate of inflation stayed at %, then in 0 years time, a loaf of bread could cost over. more than double its cost now. This is why inflation is a risk that you need to think about carefully. If, over the time you are saving for your retirement, your AVC account grows by less than the rate of inflation, you will not get as much value out of your pension savings as you would have done if you had invested in a fund which kept up with inflation. It s worth noting that the Pace Cash Fund is unlikely to keep up with inflation over the long term. Page

Section More about Pace investments Life expectancy risk When you come to retire, you may decide to use the money in your AVC account to buy a pension (also called an annuity) from an insurance company. The insurance company will then guarantee to pay a pension to you for the rest of your life. As people are living longer, the cost of buying a pension is increasing. In other words, for every 1 you use to buy a pension, the amount of guaranteed income you ll get has decreased. As life expectancy increases, the amount of pension you can buy for your money will reduce, as the insurance company will be expecting to pay your pension for longer. When you come to buy your AVC pension, this could mean that you will need a larger AVC pot to get the level of income you want. It s therefore important to consider this when thinking about how much you will need your AVCs to grow by. 0 You will be given information on your options when you come to retire. 1 1 1 1 1 Annuity rate risk The amount of pension that you can get from an insurance company can change depending on market conditions at the time. This may mean that you could need more money in your AVC account to get the pension income you want. The Pace Pre-retirement Fund is intended to be a good match for annuity rates and so it tends to be suitable for people who are close to retirement. If you invest your AVC account in the Pace Lifestyle option, then part of your account will be invested in the Pace Pre-retirement Fund in the ten years leading up to your retirement (see Section 1, page ). Page 1

Some terms you should know 1 1 1 0 Annual management charge The cost of managing your account each year, currently 0.% of the total value of your account. Assets Investment assets are the building blocks of all investment funds. Assets are simply the things that funds invest in. The four main types of investment assets are equities (shares), bonds, property and cash. Bonds Equities See shares. Fund Your pension account is invested in one or more investment funds. Investment funds are controlled by a fund manager and invest in different assets with the aim of helping your account grow. Fund factsheets Bonds are also sometimes referred to as fixed interest securities. Simply put, these are IOUs issued by a government or company. You can find out more about bonds on page 1. Fund factsheets contain lots of detailed information about investment funds. You can find a factsheet for each of the six funds available to you by going to the pensions website at www.legalandgeneral.com/coop and going to the investing money/investment choices section. Cash Fund management charge Cash is one of the four main types of investment asset. You can find out more about investing in cash on page 1. 1 Property By property, we mean commercial property. Commercial property is one of the four major asset types. For more information, please see page 1. Shares Sometimes known as equities, owning shares means you own part of the company that issued them. Amongst other things, this gives you a share of any profit that company makes. Shares are one of the four main asset classes. You can find out more on page 1. The cost of managing your investments each year. It varies between 0.% and 0.0% of your account, depending on your investment choices. You can find out more about charges on page of this guide. Page

Where can I get further information? 1 1 1 0 0 1 The Group s pensions website www.pensions.coop contains more information about Pace. The Legal & General section of the site contains information on Pace Essential and Extra and you can access this section directly at www.legalandgeneral. com/coop. You can find lots of useful information including: The pension guide for members of Pace Complete Factsheets for each of the six investment funds offered by Pace Statement of Investment Principles this is a document which the Trustees have put in place to record their investment objectives. You can also request the fund factsheets from Legal & General. Their contact details are: Legal & General Trustee Services Team City Park, The Droveway Hove BN PY Tel: 0 0 Fax: 00 Email: cooppensions@landg.com Useful websites You ll find lots of useful information about money, pensions and investing on the internet. Here are some websites that you might want to look at. Each one gives unbiased advice. The Money Advice Service provides unbiased information about managing your finances. You ll also find some useful tools on their website such as a pension calculator to help you work out how much you should be paying into Pace. You ll find the website at www.moneyadviceservice.org.uk If you would like financial advice before deciding how to invest your account, you should speak to an independent financial adviser (IFA). You should bear in mind that an IFA will charge for any advice given. To find an adviser in your area, visit www.unbiased.co.uk. The website also contains some useful information about pensions and investing. Pension Wise Members of defined contribution pension schemes (including Pace Complete AVC members) can receive free, impartial guidance at retirement from the government, by going to: www.pensionwise.gov.uk Pension Wise is a new government service that will offer you: impartial guidance (online, over the telephone or face to face) to explain what options you have and help you think about how to make the best use of your pension savings; information about the tax implications of different options and other important things you should think about; and tips on getting the best deal, including how to shop around. Choosing what to do with your pension savings is an important financial decision; you can often get more for your money by shopping around. The Pensions Advisory Service (TPAS) is an independent non-profit organisation that provides free information, advice and guidance on pensions and retirement. You can visit the website at www.pensionsadvisoryservice.org.uk Page 0

Neither the Trustees, the Co-operative Group nor Legal & General can guarantee the performance of any investment fund. Please remember that the value of your pension account can go down as well as up. Pace is run by the Trustee Board; further information about the Trustees is given in the pension guide. The role of the Trustees is to provide you with an appropriate range of funds where you can invest your account, and to review the fund options from time to time. Note that it is not the role of the Trustees to try to predict market movements. Nor will the Trustees be responsible for the performance of any investment fund or any loss arising from a member s choice of investment fund. 1 This guide is not intended to be a legal promise to members, as it is only a summary of the terms and conditions of Pace. If there is any conflict between this guide and the Rules, the Rules (as amended from time to time) will be overriding. If you want to see a copy of the Rules, or have any questions concerning the contents of this guide, please contact the Group Pensions Department. 1 1 0 Large format available This summary is available in large print and as an audio file. Please contact Legal & General to request a copy. 1 1 0/1 Page 1