Second Quarter Results 2014 Investor presentation

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Second Quarter Results 2014 Investor presentation Second Fourth Quarter and Results 2015 Full Third Year Quarter Results Results 2014 2015 Press conference Christian Investor Press Conference Clausen, presentation President and Group CEO Christian Christian Clausen, Clausen, President President and and Group Group CEO CEO

Disclaimer This presentation contains forward-looking statements that reflect management s current views with respect to certain future events and potential financial performance. Although Nordea believes that the expectations reflected in such forward-looking statements are reasonable, no assurance can be given that such expectations will prove to have been correct. Accordingly, results could differ materially from those set out in the forward-looking statements as a result of various factors. Important factors that may cause such a difference for Nordea include, but are not limited to: (i) the macroeconomic development, (ii) change in the competitive climate, (iii) change in the regulatory environment and other government actions and (iv) change in interest rate and foreign exchange rate levels. This presentation does not imply that Nordea has undertaken to revise these forwardlooking statements, beyond what is required by applicable law or applicable stock exchange regulations if and when circumstances arise that will lead to changes compared to the date when these statements were provided. 2

Highlights of third quarter 2015 Third quarter 2015 vs third quarter 2014* Revenues down 3% Negative interest rates put pressure on NII Continued good inflow to savings operations but declining market return Challenging market conditions affect NFV negatively Costs are down 3%, delivering according to plan C/I ratio improved 20 bps to 49.2% Stable credit quality Loan loss ratio 13 bps RoE down 80 bps to 10.4% Improved common equity tier 1 ratio 70 bps to 16.3% Advisory and transactions continue to move online Co-creation of new digital solutions increasingly important The Simplification Programme is on track - vendors for core banking platform chosen *In local currencies and excluding non-recurring items 3

Q3 2015 financial results highlights 14

Financial results EURm Q3/15 Q2/15 Chg Q3/Q2 % Loc. curr. Chg % Chg Q3/Q3 % Loc. curr. Chg % YTD 15 YTD 14 Chg 15/14 % Loc. curr. Chg % Net interest income 1 272 1 309-3 0-9 -5 3 869 4 126-6 -4 Net fee & commission income 717 783-8 -7 7 9 2 257 2 079 9 10 Net fair value result 222 401-45 -45-24 -25 1 267 1 058 20 20 Total income*,** 2 253 2 523-11 -9-5 -3 7 495 7 345 2 4 Total expenses** -1 108-1 185-6 -5-6 -3-3 481-3 634-4 -2 Net loan losses -112-103 9 12 0 2-337 -405-17 -15 Operating profit** 1 033 1 235-16 -15-5 -3 3 677 3 307 11 13 Net profit from cont. op** 780 952-18 -17-5 -3 2 814 2 508 12 14 Return on equity** (%) 10.4 13.1-270 bps - -80 bps - 12.6 11.4 CET1 capital ratio (%) 16.3 16.0 30 bps - 70 bps 16.3 15.6 70 bps - 120 bps - Cost/income ratio** (%) 49.2 47.0 220 bps - -20 bps 46.4 49.5-310 bps - *Includes other income ** Excluding non-recurrring items 5

Net interest income NET INTEREST INCOME DEVELOPMENT, EURm 1 396 1 356 1 288 1 309 1 272 COMMENTS Unchanged in local currencies Improved NII in business areas Treasury down from a strong previous quarter One additional interest day adds EUR 15m Q3/14 Q4/14 Q1/15 Q2/15 Q3/15 6

Net interest margin and volumes BLENDED NET INTEREST MARGIN DEVELOPMENT, BPS 109 108 103 100 98 COMMENTS Blended margin down 2 bps to 98 bps Stable lending margin Decreased deposit margin Q3/14 Q4/14 Q1/15 Q2/15 Q3/15 Lending volumes are up 3% y-o-y* LENDING AND DEPOSIT VOLUMES*, EURbn Deposit volumes are up 5% y-o-y* 298 301 305 304 306 169 172 169 173 177 Q3/14 Q4/14 Q1/15 Q2/15 Q3/15 Lending volumes Deposit volumes * Excluding repos and currency effects 7

Net fee and commission income NET FEE AND COMMISSION DEVELOPMENT, EURm COMMENTS 667 171 160 370 763 757 783 210 171 160 148 144 142 443 477 510 717 153 148 456 Lending commissions Payments & cards Savings & investments Fee and commission income down on a strong previous quarter Lower AuM-fees following lower asset prices Savings and investments fees up 23% y-o-y Seasonally lower activity levels -34-32 -35-35 -40 State guarantee fees Q3/14 Q4/14 Q1/15 Q2/15 Q3/15 8

Continued inflow to our savings and investment offering AUM DEVELOPMENT, EURbn COMMENTS 19.9-1.1 273.3 Decrease in AuM caused by negative market development Net inflow of EUR 2.8bn in the quarter 254.5 All segments contributed positively Continued good net inflow in Global Fund Distribution, EUR 0.6bn Q3/14 Net flow Investment Q3/15 return 93% of net fund sales y-o-y to balanced or fixed income funds 72% of composites outperformed benchmark over a 3-year period 9

Net fair value NET FAIR VALUE DEVELOPMENT, EURm 644 COMMENTS Customer-driven activity holding up 291 78 89 60 75 95 207 367 37 91 117 105 83 134 146 401 149 222 7 86 72 84 87 90 105 Wholesale Banking Other Wealth Management Wholesale Banking Retail Banking Low liquidity and higher credit spreads on the financial markets make high volatility difficult to manage -11-4 -8-49 Q3/14 Q4/14 Q1/15 Q2/15 Q3/15 Other 10

Long term improvement in cost efficiency TOTAL EXPENSES*, EURm 1 232 1 177 1 188 1 185 54 66 45 50 1 108 49 380 418 364 363 303 731 760 779 772 756 Depreciations Other expenses Staff costs COMMENTS Costs are down 5% in local currencies from previous quarter Cost target full year 2015 of EUR 4.7bn reiterated Solid improvement of C/I ratio Q3/14 Q4/14 Q1/15 Q2/15 Q3/15 C/I RATIO DEVELOPMENT**, % 50.8% 47.1% * Excluding non-recurring items **Rolling four quarters 11

Stable asset quality TOTAL NET LOAN LOSSES, EURm 180 171 158 135 129 122 112 112 103 Q3/13 Q4/13 Q1/14 Q2/14 Q3/14 Q4/14 Q1/15 Q2/15 Q3/15 IMPAIRED LOANS, EURm COMMENTS Loan losses largely unchanged at 13 bps well within the long term average of 16 bps Impaired loans ratio down to 145 bps Provisioning ratio increased to 48% (46%) Largely unchanged credit quality in the coming quarters expected 6 166 2 339 5 811 5 486 2 211 1 859 3 827 3 600 3 627 Q1/15 Q2/15 Q3/15 Performing Non-performing 12

Risk exposure amount RISK EXPOSURE AMOUNT, EURbn* COMMENTS 160 155 159 152 153 145 152 150 147 REA down EUR 3bn in the quarter Driven by FX, lower market risk and improved credit quality Q3/13 Q4/13 Q1/14 Q2/14 Q3/14 Q4/14 Q1/15 Q2/15 Q3/15 RISK EXPOSURE AMOUNT DEVELOPMENT, EURbn 149.8 1.5 0.7 0.3 1.9 0.8 146.7 REA Q2 2015 FX Credit Quality Growth Market Risk & CVA Other REA Q3 2015 * Basel 2.5 excluding Basel I transition rules until Q4/13. Basel 3 from Q1/14 13

CET 1 ratio up 30 bps COMMON EQUITY TIER 1 RATIO DEVELOPMENT, % 0.2% 0.1% 0.2% 0.1% 0.1% 0.0% 16.3% 16.0% CET1 ratio Q2 2015 FX Credit Quality Growth Market & CVA risk Other Profit & CET1 effects CET1 ratio Q3 2015 14

Management buffer reflects Nordea s diversified business CET1 RATIO BUILD-UP, % MDA restriction level¹ Approx.~10.4% 15.4 0.5-1.5 2.0 2.0 5.9 1.0 2.0 4.5 Pillar 1 min Combined buffer 2 Swe & Nor Mortgage Risk Weight floors Pillar 2 Systemic Risk Buffer Pillar 2 (other) CET1 level as per Swedish FSA 3 Management buffer 1) Maximum Distributable Amount, provided for illustrative purposes only. The Swedish FSA does not normally intend to make a formal decision on the capital requirement under Pillar 2. Insofar that a formal decision has not been made, the capital requirement under Pillar 2 does not affect the level at which the automatic restrictions on distributions linked to the combined buffer requirement come into effect. Swedish FSA, Sep 2014 2) The combined buffer consists of 3% systemic risk buffer, 2.5% capital conservation buffer and 0.4% countercyclical buffer. In accordance with Swedish FSA Memorandum on Capital Requirement for Swedish banks (Sept. 2, 2015), the calculation of the countercyclical buffer is based on the Swedish and Norwegian buffer rate of 1%. The buffer rates will increase from 1 to 1.5% when the new buffer rates enter into force in Q2 2016. 3) Capital need Q3 2015 in accordance with SREP, communicated by Nordea October 2, 2015

RoCaR and drivers ROCAR DEVELOPMENT YTD, GROUP AND BUSINESS AREAS GROUP RETAIL BANKING WHOLESALE BANKING WEALTH MANAGEMENT 29.6% 36.4% 13.8% 14.9% 13.4% 14.2% 13.9% 13.7% 9M 14 9M 15 9M 14 9M 15 9M 14 9M 15 9M 14 9M 15 RoCaR 1.1% RoCaR 0.8% RoCaR -0.2% RoCaR 6.8% ROCAR DRIVEN BY: ROCAR DRIVEN BY: ROCAR DRIVEN BY: ROCAR DRIVEN BY: INCOME 0.6% INCOME -0.9% INCOME -0.3% INCOME 9.5% COSTS 0.6% COSTS 1.3% COSTS -0.2% COSTS -0.9% ECONOMIC CAPITAL -0.6% ECONOMIC CAPITAL -0.4% ECONOMIC CAPITAL 0.7% ECONOMIC CAPITAL -1.9% LOAN LOSSES 0.3% LOAN LOSSES 0.8% LOAN LOSSES -0.4% LOAN LOSSES 0.0% OTHER 0.2% OTHER 0.0% OTHER 0.0% OTHER 0.1% 16

Continued trend towards digital solutions 14

Customer interaction increases as the bank today is in everybody's pocket ONLINE ADVISORY MEETINGS, % 13% COMMENTS 1 of 8 advisory meetings online in September 3% Dec 2014 Sept 2015 Pilot with e-branches remote personal banking Mobile banking preferred Mobile transactions +37% (y-o-y) TRANSACTIONS DEVELOPMENT, millions Netbank Mobile 60 22 Average user - 20 logins per month More than 700 new mobile banking users every day in Q3 Manual transactions -24% (y-o-y) Branches 3 Nordea Investor, new online investment tool, launched in Denmark and Norway available in all Nordic countries in coming quarters 18

Co-creation of new services COMMENTS Nordea Accelerator tomorrow s digital services 15 fintech start-ups now chosen 170 companies applied Nordea Next - Customers take part in innovation Touch ID in next version of mobile app 19

One step closer towards the Future Relationship Bank BENEFITS FROM SIMPLIFICATION PROGRAMME Increased scale, efficiency and agility, serving all customers from one common platform COMMENTS Simplification Programme on track Vendors for new core banking system chosen Simplification programme An end-to-end digital response and execution of the customer vision Progressing in designing our future data and technology architecture Pilot of core banking and payment platforms in next phase Stable and resilient operation, compliant and in control 20

Financial summary 14

Continuing the journey handing over to Casper von Koskull 2006 to 2015 50% increase in relationship customers - up more than 1 million EUR 27bn of capital generated CET 1 ratio improved from 5.9% to 16.3% Many challenges still remain Journey continues in a clear and unchanged direction Fully confident that Casper von Koskull and the team will lead Nordea successfully towards the Future Relationship Bank 22

Second Quarter Results 2014 Investor presentation Second Fourth Quarter and Results 2015 Full Third Year Quarter Results Results 2014 2015 Press conference Christian Investor Press Conference Clausen, presentation President and Group CEO Christian Christian Clausen, Clausen, President President and and Group Group CEO CEO