What is BankMobile? A process to select how to receive student refunds and student payroll payments It is fast, secure, and convenient. Go to: www.refundselection.com to select a refund option BankMobile was recently known as HigherOne
Provides a Choice! Your personal code is the key to log into the website to select a preference for how to receive your refund or student payroll payments. The CHOICE is yours, you ay.. 1. Direct Deposit into your own existing checking/savings account If you already have a savings or checking account at a bank, choosing Deposit to Another Account is the best option. 2. Open an account with BankMobile A BankMobile Vibe Account
Why BankMobile? To provide direct deposit and a debit card for students who are not able to open a bank account for various reasons To provide a faster way of getting students their money To prevent issues with check fraud Checks that are lost or stolen are better able to be addressed by a third party provider BankMobile is a Financial Services company they have expertise in providing financial services
Watch for the Green Envelope All students, after they have registered for credit courses, will be sent, via US Mail to their permanent address on file at LSC, their Refund Selection Kit (takes about one week to receive) Do not throw this away After receiving your personal code, log into www.refundselection.com, enter your code and select the refund option that is best for you.
What Should I do to Prepare? The Refund Selection Kit is being shipped to your permanent address. MAKE SURE YOUR ADDRESS IS CORRECT! To change your address: Log in to E-Services on the LSC Web site Click on Account Management Click on Address Info Find the permanent address option, click Edit, change the address information, and click Change Address Your permanent address is the one that is used for all school mailings including the BankMobile Refund Selection Kit.
Log into www.refundselection.com li k LET S GET STARTED! What Next?
Authenticate & Continue
Make a Selection
The Choice is Yours! While the choice of payment option is yours, other students have told us: If you already have a savings or checking account at a bank, choosing Deposit to Another Account is the best option. If you are not able to open a bank account, BankMobile is a solution for you to have a bank account with a debit card. If you do not choose an option a paper check will be mailed after 3 weeks. It may be difficult to cash a paper check because it is not from a local bank.
POINTERS If there is anything wrong with your Refund Selection Kit (e.g., name spelling, etc.), contact the Student Payment Office BEFORE you choose your preference. You can make payments to individuals (e.g., landlords, etc.) directly from your BankMobile a ou t at o harge e e if you do t ha e he ks. You can transfer funds directly from your BankMobile account to someone else with a BankMobile Account (or they can transfer to you) at no charge
FAQs Why must I choose a refund preference? It is required to choose a preference so that LSC knows how to disburse any refund money or student employment payments owed to you now and in the future. What happens if I do not log in to www.refundselection.com and choose an option? If you do not choose a refund option, you will be mailed a check after approximately 21 days. The check will be mailed to the same address as your card, unless you log in to the BankMobile site and change your address.
FAQs Do I need to do anything extra for student payroll? Be sure to choose the appropriate preference; refund and/or payroll. If you receive both, you need to make a choice for both. What do I do if I am told I need to do a CIP verification? CIP Verification(Customer Identification Program) must be done online with BankMobile. You will need a current, official picture ID. Contact BankMobile Customer Service with any questions.
General Questions: Send an email to the Student Payment Office at payment@lsc.local to ask a question or get additional information. Call the Student Payment Office at (218) 733-7610 or stop by the S Building, 1 st floor. One Account Questions Questions? BankMobile Support 1-877-405-5482 BankMobile online www.refundselection.com Use the red phone outside the Student Payment Office Click the FAQ link in the top right corner of your BankMobile
Thank-you! The following slides provide more specific information for those who choose the BankMobile Account for their refund/student payroll payments.
IF you choose the OneAccount Your BankMobile Card is your de it ard If you have funds in your account, your card can be used anywhere that accepts MasterCard debit cards Avoid Fees! Learn how to avoid fees (later slide) Track your transactions! Check your real-time statement online often!
Track Financial Information Verify the deposits you have made appear on your online statement Verify the ithdra als are accurately reflected on your online statement. This includes ATM Transactions Debit card transactions Point of Sale Transactions or done at the store Checks if you are choosing to use checks
Deposits & Fees Deposits EasyDeposit Mobile Check Capture: send a photo of your check to deposit EasyDeposit Check Capture: scan your check to deposit US Mail: mail a check for deposit Transfer Money: from a third party bank account Friends and Family: can register to transfer funds Fees: See the Guide to Fees i the FAQ se tio of the www.refundselection.com website
General Tips You, not your financial institution or college, are responsible for monitoring account activity. Use automatic bill pay to reduce the number of checks you write. Understand fees. Fees can be avoided entirely by understanding how the card works. Proactively close your account with your financial institution do t just take out the funds and walk away. Use free ATMs.
Critical things to remember Are you protected? All BankMobile accounts are protected MasterCard Zero Liability Policy Policy ensures that the card holder is not responsible for signature based (credit) purchases made by someone other than the card holder To ensure that the policy is in effect, card holders need to swipe and sign (select credit at merchants) If the card is lost or stolen, call BankMobile customer support (1-877-405-5482)
Thank-you! If you have questions, please call, or stop by, the Student Payment Office at (218) 733-7610