S E P T E M B E R MassMutual African American Middle America Financial Security Study

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S E P T E M B E R 2 0 1 7 MassMutual African American Middle America Financial Security Study

Background and Methodology Study Objectives To raise awareness of the threats and obstacles to African American middle class workers financial security and highlights the workplace and retail products that can help this segment achieve their financial goals and prepare financially for the long-term. Survey of Middle Income An online survey of 492 African American Middle Income Americans through Research Now s panel was conducted by Greenwald & Associates on behalf of MassMutual. The survey was conducted from February 28 to March 14, 2017. To qualify, respondents needed to be between the ages of 25 and 65, work full-time, have a household income between $35k and $150k, and have considerable influence when it comes to making financial and employee benefit decisions. The data is weighted by race, age, and gender to reflect the composition of the United States African American middle class. Percentages in the tables and charts may not total to 100 due to rounding and/or missing categories. 2

Key Insights Are Less Prepared For a Financial Emergency Half of African American workers describe themselves as not too or not at all financially secure. Three in ten African American workers report having less than $500 in emergency savings. Most feel they could manage a sudden expense of $500, but of those that could not, are more likely to use a payday loan than others. More than half say an unexpected expense of $5,000 would cause significant discomfort or they wouldn t be able to get by. African American workers are more likely to say they don t always have enough money each month. Worry Less are more likely to be worried about politics and the direction of the country. Three out of four state tha t this is their top concern. Following politics, nearly six in ten are worried about their household s financial situation. However, they are less likely to spend a lot of time worrying about it. Among worriers, financial concerns are negatively impacting African American workers mental health and stress levels, as they do for others. African American workers are more likely to say financial worries are negatively affecting their ability to pay for a child s education or school supplies/trips. Desire for Help African American households are more likely to say their biggest financial issues are debt, (lower) income, and the cost of living. Nine in ten say high debt levels is what makes managing household finances difficult for them. More so than others, African American workers say they are behind in their retirement savings. More than half say they would welcome financial help and guidance from their employer. They also wish their employer offered more resources to help set financial goals, educate on saving for retirement, and educate on other financial products that assist with protection from financial hardship. They express greater interest in employee benefits that offer financial assistance in an emergency. are slightly more likely than others to agree that financial services companies want to help households like theirs. However, significantly fewer work with some type of financial professional (29% vs. 38%); half (48%) say they are unsure where to go for financial advice. 3

African American workers are significantly less likely to feel financially secure. Half feel they are not financially secure. 54% 45% Of African American workers with incomes of $75k or more feel not very or not at all financially secure, compared to 28% of the general population with the same income. 45% 26% 37% Net Not Secure Gen Pop 37% 49% 9% 6% 11% 13% Very financially secure Somewhat financially secure Not very financially secure Not at all financially secure How financially secure do you feel? ( n=1,010; n=492) 4

Having employee benefits available makes most workers feel more secure. However, are slightly less likely to feel this way. 16% of African American men report feeling much more financially secure by the benefits offered by their employer than African American women (12%). How Employee Benefits Impact Financial Security 11% 11% 12% 14% 30% 58% More Secure 47% 36% 52% More Secure 38% Much more secure Somewhat more secure Much more secure Somewhat more secure A little more secure Not at all more secure A little more secure Not at all more secure Thinking about all of the benefits offered by your (and your spouse s/partner s) employer, w ould you say that having those benefits you do makes you feel? ( n=1,010; n=492) 5

are substantially less likely to worry often about their finances. How Often You Worry About Money/Household Finances 100% 80% 15% 15% 19% 20% Almost never Less than once a month 60% 19% 23% Once or twice a month 40% 19% 13% Once a week 20% 0% 16% 12% 13% 17% Multiple times a week Daily How often do you w orry about money or your household s finances? ( n=1,010; African American n=492) 6

Three-quarters of are worried about the direction of the country, a substantially larger share than the general population. Percent Very/Somewhat Worried For Life Aspects Politics/direction of the country 66% 75% African American workers with an income lower than $45k are significantly more likely to worry about politics, their household s financial situation, job security, and their housing situation than those making $75k or more. Household financial situation Health/well-being of parents Personal health Career Health/well-being of children Marriage/love life Housing situation 54% 57% 51% 51% 40% 41% 37% 36% 34% 31% 22% 29% 25% 28% From day to day, how w orried are you about each of the follow ing aspects of your life? ( n=1,010; African A merican n=492) 7

Among who worry about money, many report that it negatively affects their mental health and diet. Top Aspects Negatively Affected By Worrying About Money African American women are more likely to say financial worries are negatively impacting their social life than men (47% vs. 27%). Your mental health/stress level Your diet or ability to eat healthy Your social life and ability to do things with friends 34% 42% 40% 38% 52% 57% Your marriage or romantic relationship 27% 33% Your ability to pay for a child's education or school supplies/trips 14% 25% The frequency or quality of your or your family's medical or dental care 17% 22% Do w orries about money negatively affect any of the follow ing aspects of your life? Please select all that apply. Filter: If w orries at least once a w eek ( n=495; n=205) 8

African American workers face the same big financial issues as others, with debt and income topping the list. Top Issues or Problems Facing Household s Finances and Financial Situation Debt Income/Job Bills/Cost of Living Lack of savings, not saving enough Healthcare costs, medical bills, illness (getting ill) Home/Car expenses 22% 28% 18% 23% 14% 18% 8% 8% 11% 6% 3% 5% What is the biggest issue or problem facing your household s finances and financial situation today? ( n=1,010; African American n=492) 9

Three in ten African American workers have little to nothing saved for a financial emergency. Level of Savings for Financial Emergencies 30% Of African American workers with an income of $35k - $45k report having virtually no savings, compared to 13% of those with in an income of $75k or more. 13% 7% 5% 11% 15% 15% 16% 11% 20% 10% 8% 12% 13% 12% 12% 5% Virtually nothing <$500 $500 to $999 $1,000 to $1,999 $2,000 to $4,999 $5,000 to $9,999 $10,000 to $49,999 $50,000 or more How much do you have saved for financial emergencies? ( n=1,010; n=492) 10

Severe emergencies, like a $5K unexpected expense or being out of work, would present real challenges. Degree of Challenge to Household Get by without much issue Get by, but there would be significant discomfort and real cutback Get by, but there would be some financial discomfort Would not be able to get by A sudden expense of $500 54% 63% 23% 24% 16% 10% 8% 3% You suffer a sudden Illness or injury that requires a 2-day hospital stay 54% 55% 29% 25% 11% 13% 5% 9% You lose your job and are out of work for 1 month 35% 34% 34% 29% 19% 22% 18% 10% A sudden large expense of $5,000 23% 22% 23% 32% 24% 25% 31% 20% You lose your job and are out of work for 6 months 13% 14% 23% 25% 34% 25% 36% 29% Please indicate the degree of challenge each w ould pose to your household if it w ere to occur tomorrow ( n=1,010; n=492) 11

However, are more likely to be unprepared for a financial emergency that requires $500. Experienced a $500 Emergency Actions Taken in the $500 Emergency 45% Used a credit card(s) 50% 58% Yes Asked family/friends for the money (borrow or gift) 38% 47% 57% Withdrew or borrowed money from my 401(k) or other retirement 14% 24% Upper-middle class African American workers are more likely to use a payday loan in a financial emergency than other upper-middle class workers (20% vs. 0%). Used a payday loan Pawned or sold possessions 6% 21% 10% 15% Have you ever been faced w ith a financial emergency that required $500 you didn t have? Split sample $500 ( n=505; n=248) What did you do in this emergency? Please select all that apply. If faced a financial emergency that required $500 you didn t have ( n=235; n=136) 12

Most find it relatively easy to manage their monthly finances. However, African American workers are much more likely to find it difficult to manage their monthly finances than the general population. Half of lower-middle class African American workers with incomes between $35,000 and $45,000 (48%) find it much more difficult to manage their household s monthly finances compared to those with income of $75,000 or more (29%). Level of Difficulty Managing Household s Monthly Finances 23% 4% 74% easy 20% 31% 5% 64% easy 16% 53% 48% Very easy Somewhat easy Somewhat difficult Very difficult Very easy Somewhat easy Somewhat difficult Very difficult Do you find it easy or difficult to manage your household s monthly finances? ( n=1,010; n=492) 13

More so than others, say not having enough money each month is a major reason why managing finances is challenging. High levels of debt make monthly finances difficult to manage Reasons Managing Finances is Challenging Major reason Minor reason 53% 54% 34% 35% 86% 90% I don t always have enough money each month 48% 70% 37% 22% 85% 92% I don t feel I have the financial knowledge to properly manage my finances 15% 12% 28% 39% 40% 55% I generally find matters involving money or numbers difficult 12% 8% 34% 39% 42% 51% I don t have enough time to manage my household s finances well 14% 12% 34% 38% 48% 50% My household s finances are too complex for me to manage 10% 8% 30% 29% 39% 37% Are these major, minor, or not reasons w hy you find managing your finances challenging? Filter: If managing monthly finances is difficult ( n=275; n=167) 14

African American workers are more likely to wish their employer offered more resources to help them set financial priorities and protect against financial hardship. Agreement with Statements About Finances African Amercans When it comes to preparing for retirement, I am behind where I need to be 63% 72% I wish my employer offered more resources to help me set financial priorities 52% 67% I wish my employer did more to educate me on saving for retirement 51% 59% I wish my employer did more to educate me on other financial products and insurance that can help protect me and my family from financial hardship 50% 61% I struggle to make ends meet 35% 41% I don't understand how to save and invest appropriately for my situation 35% 37% To w hat extent do you agree or disagree w ith the follow ing statements? ( n=1,010; n=492) 15

Like others, half of are unsure about whom to go to for financial advice or guidance; fewer work with a financial professional. Agreement with Statements About Getting Financial Help I feel that financial companies want to help people like me I'm unsure about whom to go to for financial advice or guidance It's difficult to find financial services companies that know how to help households like mine I have different financial planning needs than the average American household 51% 57% 48% 48% 40% 44% 33% 39% General Population 38% work with a financial professional 29% work with a financial professional African Americans are less likely to work with a financial professional. 16

Slightly more than half would welcome additional financial help or guidance from their employer. Views on Help from Employer 54% 53% 46% 47% I would welcome additional financial help or guidance from my employer I don't think it's appropriate for my employer to be involved in my personal finances Which of the follow ing is closer to your view? ( n=1,010; n=492) 17

tend to show a substantial amount of interest in financial planning services, budgeting assistance, and college loan repayment. Percent Very/Somewhat Interested in Financial Wellness Benefits African American women are more likely than African American men to be interested in budgeting assistance, tuition reimbursement, and debt counseling. Financial planning services Social Security counseling Budgeting assistance 49% 67% 74% 59% 66% 64% Lower/middlemiddle class African American workers express greater interest in budgeting assistance (71% vs. 57% $75k+). Tuition reimbursement Debt counseling Automatic bill paying College loan repayment 42% 39% 37% 40% 35% 50% 57% 57% How interested w ould you be in receiving the follow ing from your employer? ( n=1,010; African American n=492) 18

Study Demographics *=<0.5% Gender Total (n=1,010) LGBT (n=504) Hispanic (n=513) African American (n=492) M ale 56% 59% 59% 47% Female 44 41 41 53 Do you consider yourself to be Heterosexual or straight 91% 2% 87% 93% Gay 4 44 5 2 Bisexual 3 34 5 2 Lesbian 1 19 2 1 Prefer not to say 2 2 1 2 Do you consider yourself to be transgender or transsexual? Yes 2% 8% 4% * No 98 90 95 99% Prefer not to say * 2 1 * Age 25 to 34 27% 33% 31% 25% 35 to 44 25 30 30 27 45 to 54 26 22 24 29 55 to 65 22 15 15 19 19

Study Demographics *=<0.5% Are you of Hispanic, Spanish, Latino origin or descent? Total (n=1,010) LGBT (n=504) Hispanic (n=513) Yes 17% 17% 100% -- African American (n=492) No 83 81 -- 99% Prefer not to answer * 2 -- 1 Racial Background Non-Hispanic Caucasian 68% 66% -- -- Hispanic 17 17 100% -- Non-Hispanic African-American 9 7 -- 100% Non-Hispanic Asian 5 7 -- -- Non-Hispanic Other 1 2 -- -- Prefer not to answer 1 2 -- -- [If Hispanic] Were you (n=76) (n=49) (n=513) N/A I was born outside of the U.S. 20% 16% 20% I was born in the U.S., and at least one of my parents was born outside of the U.S. I was born in the U.S., and both of my parents were born in the U.S. 32 35 34 44 48 46 Not sure -- -- -- Prefer not to say 4 -- 1 20

Study Demographics Household Income Total (n=1,010) LGBT (n=504) Hispanic (n=513) African American (n=492) $35,000 to $44,999 10% 16% 15% 14% $45,000 to $54,999 12 24 16 14 $55,000 to $64,999 12 15 13 14 $65,000 to $74,999 8 12 11 11 $75,000 to $99,999 27 17 24 26 $100,000 to $149,999 30 17 22 21 M arital Status M arried 61% 23% 54% 44% Single, never married 19 44 20 29 Divorced or separated 10 9 10 14 Not married, but living with a partner/significant other 7 23 13 11 Widowed 2 1 2 2 Level of Education High school graduate or less 16% 10% 19% 16% Some college/trade or technical school 43 42 61 50 College graduate (4-year degree) 27 27 14 22 Graduate or professional degree 14 21 5 12 21

Study Demographics Current Employment Status Total (n=1,010) LGBT (n=504) Hispanic (n=513) African American (n=492) Employed full time 100% 100% 100% 100% [If married/partner] Spouse s/partner s Employment Status (n=618) (n=262) (n=349) (n=250) Employed full time 81% 80% 81% 79% Employed part time 6 6 3 4 A homemaker 5 3 6 4 Retired 3 2 3 2 Disabled and unable to work 2 3 2 3 Self-employed 2 3 2 4 Unemployed or temporarily laid off 1 3 2 1 A full-time student * 1 1 2 *=<0.5% 22

Study Demogaphics [If married/partner] Household Decisions On Financial M atters You make most of the decisions with little or no input from another household member You take the lead and discuss decisions with another household member Total (n=618) LGBT (n=262) Hispanic (n=349) African American (n=250) 29% 31% 42% 34% 37 38 24 31 Decisions are made in total partnership 33 30 32 32 Another household member takes the lead and discusses decisions with you [If married/partner] Household Decisions On Employee Benefits You make most of the decisions for both you and your spouse/partner, with little or no discussion You take the lead for both you and your spouse/partner, but discuss decisions 1 1 1 2 28% 25% 36% 35% 35 35 30 26 You make decisions about both your benefits in total partnership 25 23 23 23 You make the decisions about the benefits from your job, and your spouse/partner makes the decisions about the benefits from their job Your spouse/partner takes the lead for both of you, but you discuss decisions 9 13 10 14 3 3 1 3 23

Study Demographics Total (n=1,010) LGBT (n=504) Hispanic (n=513) African American (n=492) Live with and provide some financial support to 0 1+ 0 1+ 0 1+ 0 1+ Children under 18 67% 33% 75% 25% 50% 50% 57% 43% Adult children (over 18) 61% 39% 70% 30% 54% 46% 63% 37% Parent or parent-in-law 92% 8% 82% 18% 82% 18% 86% 14% Grandparent or grandparent-in-law 98% 2% 95% 5% 95% 5% 97% 3% Other family or relatives 88% 12% 91% 9% 86% 14% 86% 14% Friends or other non-family 95% 5% 91% 9% 92% 8% 93% 7% Are there people you do not live with, but provide financial support? Yes 21% 19% 20% 27% No 79 81 80 73 Do NOT live with and provide some financial support to (n=168) (n=82) (n=122) (n=123) 0 1+ 0 1+ 0 1+ 0 1+ Children under 18 74% 26% 70% 30% 74% 26% 61% 39% Adult children (over 18) 51% 49% 63% 37% 61% 39% 60% 40% Parent or parent-in-law 74% 26% 48% 52% 48% 52% 64% 36% Grandparent or grandparent-in-law 94% 6% 90% 10% 88% 12% 95% 5% Other family or relatives 84% 16% 73% 27% 73% 27% 76% 24% Friends or other non-family 87% 13% 77% 23% 87% 13% 83% 17% 24

Study Demographics Region Total (n=1,010) LGBT (n=504) Hispanic (n=513) African American (n=492) South 33% 33% 33% 52% M idwest 26 23 11 19 Northeast 21 19 16 17 West 20 24 40 11 Total Savings Less than $1,000 7% 12% 13% 13% $1,000 to $4,999 8 7 9 12 $5,000 to $9,999 7 10 10 11 $10,000 to $49,999 20 24 23 22 $50,000 to $99,999 18 16 18 17 $100,000 to $249,999 14 15 10 12 $250,000 to $499,999 10 7 6 4 $500,000 to $999,999 5 4 2 2 $1 million or more 2 2 * * Not sure 2 1 3 3 Prefer not to say 7 2 7 4 25

2017 Massachusetts Mutual Life Insurance Company (MassMutual), Springfield, MA 01111-0001. All rights reserved. www.massmutual.com RS-43008-00