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Please see our FAQ page at: http://www.stewart.com/content/dam/stewart/microsites/texas/pdfs /FAQs_About_Certificate_Requests.pdf for detailed information about obtaining CE and CLE credit in accordance with P-28. In order to access the FAQs, you must copy and paste the above link into a Google Chrome Browser

If you have questions after the presentation, please e-mail or call the presenter or your favorite Texas underwriting counsel. In order to obtain a CE Certificate or CLE Credit, you must listen for the password provided at the end of the presentation and follow the instructions as given. 2

ATTORNEY INFORMATION Because of opinions expressed by the Texas Insurance Department concerning rebates, legal credit is available only to: Attorneys who own title agencies that are Stewart Title Guaranty Agents Attorneys employed by a title insurance agent licensed with Stewart Title Guaranty or Stewart entities Fee attorneys who have an Escrow Officer license through a Stewart Title Agent or Stewart entity We welcome any other lawyers to listen, but cannot provide continuing education credit to you. 3

Is It Ethical? Ethics 2016 John Rothermel Senior Vice President Regional Underwriting Counsel Senior Underwriter Heidi E. Junge Assistant Vice President Underwriting Counsel Associate Senior Underwriter SW Regional Underwriting Office Stewart Title Guaranty Company

What is ethics? Morals Standards, scruples, inner compass, rules Beliefs Integrities Honesties, truths, reliable Conscience Principals Tenants Principles Lawful Permissible Allowed, tolerable, acceptable Permitted Aboveboard Rightful Legitimate 5

What is the difference between Ethics and Legality? Ethics is knowing the difference between what you have the right to do and what is right to do. Justice Potter Stewart 6

Is legal always ethical? Most of the time they should be the same thing but sometimes maybe not. Let s look at R-8 for an example and see. 7

R-8 R-8. Mortgagee Policy, on a Loan to Take Up, Renew, Extend or Satisfy an Existing Lien(s) On a Mortgagee Policy, issued on a loan to fully take up, renew, extend or satisfy an old mortgage(s) that is already insured by a Mortgagee Policy(ies), the new policy being in the amount of the note of the new mortgage, the premium for the new policy shall be at the Basic Rate, but a credit shall reduce the premium by the following amount. 8

R-8 How do you know if the loan is already insured by a Loan Policy? The lender provides a copy (odds of this?) The Owner has a copy of his owner s policy showing the deed of trust as an exception (odds of this when a refinance?) A GF number is on the deed of trust being renewed and extended? A closing statement showing a R-5 rate 9

R-8 The most likely of all those events is a GF# on the existing deed of trust. Is it legal to give the credit then? Yes Is it ethical to give the credit? Yes, because any error is being resolved to the benefit of the consumer. 10

How Much of a Credit to Give Under R-8 40% of the premium calculated at the current rate on the written payoff balance of the old mortgage, such renewal occurring within two (2) years from the date of the Mortgagee Policy insuring the old mortgage. 11

What about the time frame? If you know the 2 years will be up the day of closing, which percentage discount do you give? Legal to give the smaller number? Since the recording will be the next morning. Ethical? Maybe not since the renewal is probably considered done on the day of signing; especially if you funded that day. Who will know? TDI auditors? 12

P-50C and the T-19.1 P-50C allows the T-19.1 endorsement to be added to an Owner s policy to provide coverage over CCRs and easements. Is it legal to default to issuance? Yes, since nothing prohibits it. Is it ethical? Probably, since you are providing additional coverage that the owner should want and the rate is promulgated. 13

Payment of Premiums Owed to Underwriter or Other Agent for Services Is it legal/ethical for an agent to place premiums owed to the underwriter or another agent into the agent s operating account? While 2651.013a provides that funds owed to the underwriter or another agent are held in trust for the party to be paid, section (b) provides and the commissioner may not require the funds to be held in a separate account. 14

Payment of Premiums Owed to Underwriter or Other Agent for Services Is it legal to put the money into an operating account? Yes As long as the party to whom the money is owed is promptly paid. Is it ethical? See Is it legal..? Would it appear to be a better practice to segregate the funds by at least leaving them in an escrow account? Probably. 15

Can a title agent add to 3 rd party charges? Section 2501.008 deals with 3 rd party charges Only actual costs or a reasonable estimate of costs including e-filing and tax reports may be charged. Is estimating an additional $5 per filing or tax report legal or ethical? Generally speaking, only the actual costs should be charged. This avoids auditors questioning your reasonable estimate. Remember that a reasonable estimate is a estimate based on a valid reason. 16

Can a title agent add to 3 rd party charges? To be reasonable, a best practice would be to make a proper statistical study. How many e-recordings do you make a month or year? How many documents get added pages at the last minute? How many additional charges do you pay out of pocket? Why are the mistakes in county being made? 17

Can a title agent add to 3 rd party charges? If your study indicates that charging everyone an additional charge of $0.35 would cover your costs, you can t add $5.00 to each charge. That wouldn t be a reasonable estimate. Would adding $5 to each escrow fee be ok? Legal probably since escrow fees aren t regulated by TDI and the fee is uniformly charged. Ethical better than adding way more than the actual study would indicate is reasonable. 18

Checking the Mental State of a Maker of a POA X is selling her home. She is expected to be at the closing. 2 days before closing the realtor says, Whoa! X doesn t appear to be competent. X s daughter says, No problem I have her power of attorney. You get a copy and it is dated 45 days prior to the closing date. 19

Checking the Mental State of a Maker of a POA Is it legal to check to see if X was competent when she signed the POA? Yes Sound underwriting practices would so provide. Is it ethical? Yes You are protecting the integrity of the policy and of X to see that she is protected. 20

Is it ethical to be an ostrich? We ve all heard that ostriches burying their heads in the sand MYTH: Ostriches bury their heads in the sand when they are scared or threatened. If you are acting like the myth, then NO! 21

The Ethical Ostrich TRUTH! Ostriches use holes to build nests for their eggs and put their heads in these holes to check on their eggs and turn them. Collect your facts, analyze what may be material and perform due diligence by asking the right questions to the right people. http://kids.nationalgeographic.com/explore/nature/animal-myths-busted/ 22

Let s Run Through Some Basic Scenarios: Two deceased brothers show on title. Brother #1 s wife tells you she and her husband never kept in touch with Brother #2 but she thinks he died and he was never married and had no children. Seller tells you they lost or never had any copies of their trust or entity formation documents. You are examining a prior survey and receive a T-47 that says there are no new improvements, but you notice the contract lists an improvement not shown on the survey nor the T-47. 23

Using Knowledge A transaction is presented to the title company and the closer has good reason to know that the property is worth substantially more than the buyer is paying. Can the closer offer the buyer a contract to pay 10% more knowing that he can flip the property without doing anything for 40% more? 24

Using Knowledge An escrow office is fiduciary to the transaction. That means that they represent neither party and owe each of them the utmost loyalty. Seeking a way to make money out of an underpriced property would seem to be both not legal and not ethical. 25

Mortgage Fraud If a property is sold on Monday for cash and then is resold on Friday for 40% more with the buyer getting a loan, must the escrow office require the written approval of the lender to the flip? Legally It is a really good idea to avoid the lender suing you for aiding the flipper in defrauding the lender. Ethically If a jury would find that you were part of the fraud, see response to legally. 26

What about only presenting the facts to an underwriter that you know will get a specific answer? An agent may have a legal duty under its agency agreement to fully disclose to the underwriter all of the facts. Ethically, you call into question whether the underwriter can rely on your information if it later turns out that you knew more facts than you shared. 27

What if you discover NEW information? If you get a response or approval from your underwriter and later learn of additional information that would likely elicit a different response: 1) It isn t ethical to rely upon the initial response or approval of the underwriter; and 2) It probably violates your underwriting agreement. 28

Knowledge of a Potential Claim Your customer calls you claiming a title issue. Since you closed the deal, they come to you rather than making a claim against their policy. Is it ethical to try to fix the issue internally? Could this turn into a legal issue? When do you need to contact the underwriter? 29

How to Deal with Conflicts Between Parties to the Transaction As a neutral third party, you have duties to the buyer, seller and lender AND Your Title Company AND the underwriter. What about to the real estate agents you work with? Duties to treat fairly and keep informed, but doesn t raise to the same level as the actual parties to the transaction. Example: TRID 30

TRID and Seller Financing TRID does not apply to loans made by a person or entity that makes five or fewer mortgages in a calendar year and thus is not a creditor ( CFR 1026.2(a)(17)). If the seller makes more than five loans in a calendar year, the rule may apply to seller as a creditor. RESPA still applies to those loans if they qualify as federally related mortgage loans under Regulation X. Scenarios: Relying on Seller statements it is enough? Your personal knowledge of possibly more than 5? Helping your Seller Financing Client in the most ethical way Intent of TRID and ethics 31

TRID and Home Equity Some lenders have different interpretation of TRID. Example: How they define a hardship in terms of a possible exception to the 3 day rule Some lenders ignore or are ignorant of the rules. Example: Calculating or stating the CD has been delivered to the consumer 3 days before consummation. TRID isn t the only set of regulations that apply! 32

Fiduciary Duties Duty of Loyalty Understand Conflicts of Interest Disclosure of Material Fact Duty of Care Competence and Prudence Know what laws, regulations and rules apply What is the intent behind the rule? Know who to ask, resources if you need help. Duty of Good Faith No self-dealing, no direct benefit to you at detriment of the principal Acting to the best of your knowledge 33

Fiduciary Duties (Continued) Duty of Confidentiality NPI Your own company s internal policies Duty to Account Full accounting of all money passing through your escrow account No defalcation Duty to Follow Instructions READ, understand and confirm Conflicting or inconsistent instructions 34

But how am I going to make money for the Company? There is an economic reality of getting out of a deal when you are faced with not only following the laws, rules and regulation BUT also your moral, ethical compass. Let s explain the Ethics of Risk Taking 35

Ethics of Risk Taking Title insurance is a retrospective line of insurance. That means that the title company looks backwards (the chain of title) to determine the likelihood of someone in that chain (or outside of it) raising a claim of a superior interest in the property. Contrast that to casualty insurance where the risk is statistically determined as to the likelihood of a flood, hail damage or auto accident occurring. 36

Ethics of Risk Taking Since title insurance rates in Texas are based on the income and expense of the company along with claims and a profit margin and the risks based the title examination, when we are asked to take an extraordinary risk, many factors come into play Losses to be paid by other innocent rate payers. Using money in addition to the potential profit to pay a particular loss. 37

Profit to Loss Chart Risk Adverse Analysis Policy Amount Gross Premium Underwriter Gross @15% Reserves Premium Tax Net Before Expenses Operating Expenses Potential Profit $25,000 $332 $49.80 $0.06 $4.48 $45.26 $16.93 $28.32 $50,000 $503 $75.45 $0.09 $6.79 $68.57 $25.65 $42.91 $75,000 $671 $100.65 $0.12 $9.06 $91.47 $34.22 $57.25 $100,000 $843 $126.45 $0.16 $11.38 $114.91 $42.99 $71.92 $250,000 $1,644 $246.60 $0.30 $22.19 $224.10 $83.84 $140.26 $500,000 $2,979 $446.85 $0.55 $40.22 $406.08 $151.93 $254.15 $750,000 $4,314 $647.10 $0.80 $58.24 $588.06 $220.01 $368.05 $1,000,000 $5,649 $847.35 $1.05 $76.26 $770.04 $288.10 $481.94 $2,500,000 $12,234 $1,835.10 $2.26 $165.16 $1,667.68 $623.93 $1,043.74 $5,000,000 $23,209 $3,481.35 $4.29 $313.32 $3,163.73 $1,183.66 $1,980.08 $10,000,000 $41,309 $6,196.35 $7.64 $557.67 $5,631.04 $2,106.76 $3,524.28 $15,000,000 $59,409 $8,911.35 $10.99 $802.02 $8,098.34 $3,029.86 $5,068.48 $20,000,000 $72,259 $10,838.85 $13.37 $975.50 $9,849.99 $3,685.21 $6,164.78 $25,000,000 $85,109 $12,766.35 $15.75 $1,148.97 $11,601.63 $4,340.56 $7,261.07 $35,000,000 $139,009 $20,851.35 $25.72 $1,876.62 $18,949.01 $7,089.46 $11,859.55 $75,000,000 $162,109 $24,316.35 $29.99 $2,188.47 $22,097.89 $8,267.56 $13,830.33 $100,000,000 $200,609 $30,091.35 $37.11 $2,708.22 $27,346.02 $10,231.06 $17,114.96 $250,000,000 $431,609 $64,741.35 $79.85 $5,826.72 $58,834.78 $22,012.06 $36,822.72 38

Profit to Loss As can be seen from the foregoing chart, once the underwriter receives its 15% share of the premium, pays its operating expenses and accounts for premium taxes and statutory premium reserves the amount of actual risk taking dollars available is quite small. $100,000 = $72 $1 million = $481 $100 million = $17,000 39

How much lawyering do we get for our profit? According to an article in the Dallas News in 2015 http://www.dallasnews.com/business/headlines/20150603-lawyers-rates-in-texas-rocket.ece: Junior partners at many large law firms now charge $650 an hour. Associates only three years out of law school bill $400 an hour. And dozens of senior lawyers those who handle the most complex, bet-the-company legal matters now charge their business clients in excess of $1,000 an hour. 40

Let s look at a few risks and their costs Let s assume that we are asked to delete an exception for old residential only restrictions based on changed use in the area. We do that and some neighbors file suit to prevent the completion of the convenience store. Assuming that we use an associate since the store value is low under $500,000 or a partner if the amount is over $5,000,000, how much lawyer time can we afford? 41

Eating the Profit Value Profit Attorney Fee (per hour) Hours $250,000 140 $400.35 $750,000 368 $400.92 $2.5 million 1043 $400 2.61 $2.5 million 1043 $1000 1.04 $10 million 3524 $1000 3.5 Assuming an average deposition takes 5 hours, taking a known risks gives the underwriter no profit and no real money to handle the claim much less pay a real loss. 42

It goes on in their heads! When the agent or an attorney demands that the title insurer take a risk on an exception, the underwriter is making (in their heads) the kinds of calculation we just went through and applies their experience in how often these matters actually become a claim, the complexity of the litigation and the facts and curative matters need. Sometimes when the law says it s legal, when it isn t good business, it probably isn t good ethics either. 43

Contact Info John Rothermel SW Regional Underwriter Senior Vice President Senior Underwriter Stewart Title Guaranty Company San Antonio, Texas 210.590.1981 john.rothermel@stewart.com Heidi Junge Assistant Vice President Underwriting Counsel Associate Senior Underwriter Stewart Title Guaranty Company San Antonio, Texas 210.590.1981 heidi.junge@stewart.com 44

To Receive CE Credit Each individual seeking credit hours must send their own certificate request to: CEcertificate@stewart.com Please include the following information: Provide only this Presentation Name in the Subject Line of your e-mail Is It Ethical? In the body of your e-mail: Name of Participant (as it appears on your Escrow Officer License); Presentation PASSWORD given at the end of the webinar; License Number Only (located on left side of Escrow Officer Certificate of License for example: License Number: 1234567-890123) For Attorney CLE Credit also include: Texas State Bar Number Affiliation with Stewart Employed by Stewart Title Guaranty Company; an affiliate; or a Stewart agent For more details, see the FAQs at: http://www.stewart.com/content/dam/stewart/microsites/texas/pdfs/faqs_about_certificate_requests.pdf

Please contact us ONLY if you haven t received your certificate within 10 business days at: CEcertificate@stewart.com 47

Next Month s Texas TIPS Online presentation is August 18, 2016 Taxes Part 1: Ad Valorem Taxes presented by: Charles Craig This webinar has been approved for 1 hour of CE through the TDI and 1 hour of CLE through the State Bar For Questions/Comments Email john.rothermel@stewart.com or heidi.junge@stewart.com 48