MSA Researcher P&C and Life/Health Platforms

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Definitive insurance information for intelligent business decisions MSA Researcher P&C and Life/Health Platforms Prepare for a brand new experience. 2016 www.msaresearch.com

YOU VE BEEN UPGRADED! Prepare for a brand new experience as the MSA Researcher Platforms, essentially tools of the trade, have been completely rethought, modernized and dare we say, revolutionized. The process of redeveloping the MSA P&C and Life/Health platforms began many months ago with the formation of a senior industry advisory committee consisting of the following individuals. We sincerely thank the committee members for their invaluable insights and advice. Here s a quick reference guide of the enhancements so far. We say so far as you will see additional enhancements rolled out over the course of the next few months. We ve only just begun. Mr. Michal Burdzy Senior Policy Analyst, IBC P&C INDUSTRY The next few pages will outline some of the key enhancements that have been made to the MSA software. To experience these new developments and more log in and see them for yourself! Redevelopment Committee Mr. Kevin Chong Manager, Business Intelligence Strategy, Aviva Canada Mr. Daniel Golec Manager, Enterprise Risk Management, Northbridge Financial Corporation LIFE/HEALTH INDUSTRY Mr. Deepak Gupta Manager, Competitive Analysis, Economical Group Mr. Brent Johns Associate Broker, Guy Carpenter & Company, Ltd. Ms. Irina Kretskaia Actuarial Analyst, Wawanesa Mutual Insurance Company Mr. John Lally AVP Strategy & Business Development, Aviva Canada Mr. Boris Brizeli Vice-President Innovation Quality, RGA Mr. Anthony Ng Manager Statistical Services, CLHIA Ms. Cherity Ostapowich Actuarial Analyst, Wawanesa Mutual Insurance Company Mr. Jean-Francois Tremblay Senior Advisor, Corporate Development, SSQ Financial Group 2016 MSA Research Inc. 1

SUMMARY OF NEW FEATURES Interface: Total interface refresh and significantly enhanced usability across all function areas. Navigate as never before. Quickly filter any list to narrow your searches. Organize your objects (Company Groups, Field Groups and Calculated Fields) easily into categories. Batch move them, merge them, copy, share or delete them and much more. Enhanced collaboration features between users - take collaboration to a new level (site license only) Share: You can now easily bulk share/un-share objects such as company groups, composites, field groups and calculated fields with colleagues within your organization. They will be able to use them but not modify them (read only basis). However they can make their own copies. Transfer: Now with the new Transfer feature, you can now yield control of selected objects to colleagues and they can work on them (the objects will be shared back with you on a read only basis). Significant under the hood performance and stability enhancements. More mobile-friendly features. Additional enhancements to roll out over next few months. 2016 MSA Research Inc. 2

Introducing Completely New Dashboards for P&C and Life/Health Completely new interactive multi-tab, multi-period and multi-dimensional dashboards covering all analytical aspects. One the next few pages you ll find screen shots from some (but certainly not all) of the tabs. These will give you a taste. Experience it fully by logging in. P&C DASHBOARD LIFE/HEALTH DASHBOARD 2016 MSA Research Inc. 3

New Dashboard - P&C PROVINCIAL SPLITS Quickly analyze writings across Canada or by province by LOB for up to five companies, benchmarks or composites Choose up to five companies, benchmarks or composites and quickly analyze loss ratios by LOB by province by using slider filters to dynamically highlight and focus on higher loss ratios for material lines of business. Filter out immaterial rows to swiftly find the hot spots. LOSS RATIO HEAT MAP 2016 MSA Research Inc. 4

New Dashboard - Life/Health KEY COMPARATIVES Graphically analyze up to five companies or composites across ten years across an array of metrics such as DPW, Assets, Capital, Benefits Analyze product sales by line of business for the selected period. Graphically analyze a wide array of deductions (Death, Maturity, Surrender, Lapse, Lapse Ratio, Payment, Surrender etc. by product in a dollar or number of policy basis for up to five companies or composites. View movement by product by province for up to five companies or composites. Analyze changes of in-force business by provinces for the selected period for the selected companies or composites. MOVEMENT 2016 MSA Research Inc. 5

New Built-in Market-Share Analytics PAGE 67.39 FOR P&C Provincial, LOB market share fields added as well as easy to use pseudostatement pages for market share ratios by line and province. PAGE 95.050 FOR L/H 2016 MSA Research Inc. 6

Additional New Features Discrete Period Analysis Ability to view 3mos, YTD or rolling twelve month information for selected statement pages. Significantly enhanced documentation and tips for every aspect of the platform. Help information is currently only available in English. French explanations will be added soon. 2016 MSA Research Inc. 7

P&C Analysis of Reserves Analyze LOB calendar-year, accident-year and margin/deficiency ratios for up to five companies, benchmarks or composites Show summarized run-off data on a discounted or undiscounted basis for up to five companies, benchmarks or composites View MSA s proprietary accident-year runoff charts and data on a discounted or undiscounted basis for up to five companies, benchmarks or composites. 2016 MSA Research Inc. 8

New Query Interface New query interface with quick filter functionality and improved sorting. Please note that due to the scope of enhancements introduced in this flow you may come across some issues or bugs. If you find a problem please don t hesitate to let us know. We will make every effort to correct issues as they arise expeditiously and minimize impact on you. We look forward to hearing from you, your comments and feedback are always welcome. Don t be shy, tell us what you think! If you already have access to the platform log in and check it out. If you don t yet subscribe, contact us for a free demo. Please contact Tesfaye (Tes) Fekade with any questions, concerns or issues at: Tesfaye.fekade@msaresearch.com or 416 368-0777 x23 2016 MSA Research Inc. 9