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it s easy to make the switch. Open New Accounts Your first step is to open your new savings account with Democracy FCU. Once this account is in place, you have access to all of our benefits and other accounts, including Democracy FCU FREE Checking with direct deposit and low-cost loans.* *All loans subject to an evaluation of each applicant s credit. Close Old Accounts Be sure to leave your old accounts active long enough to allow outstanding checks and automatic withdrawals to clear. Leave enough money in place to cover these transactions. This process may take several weeks. Once you re sure that the old accounts are inactive, you can ask your previous institution to send you the balance from that account. Then you can destroy your old checks, ATM/debit cards, and deposit slips. Switch Automatic Transactions Use the SwitchKit forms on the following pages to help you contact the companies and financial institutions which handle your automatic deposits and withdrawals. We ll be happy to help you with any of these forms.

account closure notification Financial Institution of Closed Account Today s Date To Whom It May Concern We request the closure of the following account(s): Type of Account Type of Account Send remaining balance(s) in the form of a check to: Name Co-signer s Name Signature Date Co-signer s Signature Date Print, Complete and Fax or Mail this form to your previous financial institution to notify them that you are closing your account.

account withdrawal request Individual or Company (recipient of withdrawals) Today s Date To Whom It May Concern Concerning your current withdrawal: Account Frequency (weekly, monthly, day, etc.) Name Please update the origin of payment to this new account: Name Democracy Federal Credit Union 254074688 Financial Institution Routing Number Frequency/Date Signature Date Print, Complete and Fax or Mail this form to entities who automatically withdraw funds from accounts you are closing.

payroll direct deposit request Employer or Depositor s Name Today s Date To Whom It May Concern You are currently depositing all or part of my paycheck to the following account: Old Financial Institution Routing Number Please begin depositing payments to this new account: Democracy Federal Credit Union 254074688 Financial Institution Routing Number Sincerely, Name Signature Date Print, Complete and Fax or Mail this form to entities who automatically deposit funds into your accounts (typically paychecks).

checklist It s important to update banking information with your utilities, services, government, and employment. Here s a list of the most common ones: direct deposit Your employer s human resources department The company handling your retirement or pensions Social Security Administration anyone who makes automatic withdrawals from your account: Mortgage company Homeowner s insurance Auto insurance Life insurance anyone who makes automatic charges to your old debit or credit cards: Utility companies Telephone company Cable company

billpay BillPayer Enrolling in BillPay Log into Online Banking (link is available at www.) Click on BillPay on the left side of the page Select the appropriate Share Draft Account Click Enroll Review the disclosures and select I Agree Payees BillPay] allows you to establish up to forty-five (45) payees. You may make payments to payees with a U.S. address only. You may not establish payments for governmental agencies (including the Internal Revenue Service), any state or local tax authorities, collection agencies, or recipients of court ordered payments such as child support and alimony. Establishing Payees When establishing payees, you may locate an existing payee by clicking on Find Payee or you may set-up a new payee by clicking on Add a Payee. Changing Payees Before deleting payees from Internet BillPay, it is necessary to delete any pending payments for that payee. Payments There is a limit on any single payment of $25,000.00. There is no minimum payment amount. In order to set up a payment, click on Add Payment, choose your payee, enter the amount and the date of the payment, and indicate whether it is a one-time payment or recurring payment. Payment Processing Scheduled payments that fall on the day that the Credit Union is not open for business will be paid on the following business day. Funds are transferred out of your account by 7:00 AM EST and are transmitted to our remittance agent. Payments for which there are insufficient funds to make will not be processed and will have to be rescheduled at a later date. In order to ensure that your payments are received on time, it is necessary that all payments done by check are set up to be paid at least five (5) business days before the payment due date. If the payment is to be processed electronically, you must set up the payment to be processed at least two (2) business days prior to payment due date. Payment Status In order to check the status of a payment, click on Payment Status. Payment statuses are updated once a day. The status terms used are defined below: In Process - Your payment has been withdrawn from your account, but we have not yet received confirmation that the payment has been sent by the remittance agent. Check Sent - The remittance agent has issued a paper check to the payee. E-payment Sent - The remittance agent has issued an electronic payment to the payee. Check Cleared (Date) - The paper check issued by the remittance agent cleared their processing account on the date stated. For more information about BillPayer, please contact Member Services at 202.488.5400, 800.742.5582 (toll-free) or member_serv@democracyfcu.org.

Standard Form 1199A (Rev. June 1987) OMB No. 1510-0007 Prescribed by Treasury Department Treasury Dept. Cir. 1076 DIRECT DEPOSIT SIGN-UP FORM DIRECTIONS To sign up for Direct Deposit, the payee is to read the back of this The claim number and type of payment are printed on Government form and fill in the information requested in Sections 1 and 2. Then checks. (See the sample check on the back of this form.) This take or mail this form to the financial institution. The financial in- tion is also stated on beneficiary/annuitant award letters and other stitution will verify the information in Sections 1 and 2, and will com- documents from the Government agency. plete Section 3. The completed form will be returned to the Government agency identified below. Payees must keep the Government agency informed of any address changes in order to receive important information about benefits and A separate form must be completed for each type of payment to be to remain qualified for payments. sent by Direct Deposit. SECTION 1 (TO BE COMPLETED BY PAYEE) A NAME OF PAYEE (last, first, middle initial) D TYPE OF DEPOSITOR ACCOUNT CHECKING SAVINGS ADDRESS (street, route, P.O. Box, APO/FPO) E DEPOSITOR ACCOUNT NUMBER B CITY STATE ZIP CODE TELEPHONE NUMBER AREA CODE NAME OF PERSON (S) ENTITLED TO PAYMENT F TYPE OF PAYMENT (Check only one) Social Security Supplemental Security Income Railroad Retirement Civil Service Retirement (OPM) VA Compensation or Pension Fed Salary/Mil. Civilian Pay Mil. Active Mil. Retire Mil. Survivor Other (Specify) C CLAIM OR PAYROLL ID NUMBER (SSN) Prefix Suffix G THIS BOX FOR ALLOTMENT OF PAYMENT ONLY (if applicable) TYPE AMOUNT PAYEE/JOINT PAYEE CERTIFICATION I certify that I am entitled to the payment identified above, and that I have read and understood the back of this form. In signing this form, I authorize my payment to be sent to the financial institution named below to be deposited to the designated account. JOINT ACCOUNT HOLDERS' CERTIFICATION (optional) I certify that I have read and understood the back of this form, including the SPECIAL NOTICE TO JOINT ACCOUNT HOLDERS. DATE DATE DATE DATE SECTION 2 (TO BE COMPLETED BY PAYEE OR FINANCIAL INSTITUTION) GOVERNMENT AGENCY NAME GOVERNMENT AGENCY ADDRESS SECTION 3 (TO BE COMPLETED BY FINANCIAL INSTITUTION) NAME AND ADDRESS OF FINANCIAL INSTITUTION DEMOCRACY HEW FEDERAL FEDERAL CREDIT UNION CREDIT UNION 400 NORTH COLUMBUS STREET ALEXANDRIA, VA 22314 ROUTING NUMBER CHECK DIGIT 2 5 4 0 7 4 6 8 8 DEPOSITOR ACCOUNT TITLE FINANCIAL INSTITUTION CERTIFICATION I confirm the identity of the above named payee(s) and the account number and title. As representative of the above-named financial institution, I certify the financial institution agrees to receive and deposit the payment identified above in accordance with 31 CFR Parts 240, 209, and 210. PRINT OR TYPE REPRESENTATIVE'S NAME OF REPRESENTATIVE TELEPHONE NUMBER DATE Financial institutions should refer to the GREEN BOOK for further instructions. THE FINANCIAL INSTITUTION SHOULD MAIL THE COMPLETED FORM TO THE GOVERNMENT AGENCY IDENTIFIED ABOVE. NSN 7540-01-058-0224 1199-207

Congratulations on becoming a member of Democracy FCU! We look forward to banking with you. need help? Stop by any of our branches or call us at 202.488.5400 www.hewfcu.com