1 MILITARY FRIENDLY COMPANIES 2018 2017 REVIEW AWARDS DESIGNATION CHANGES AHEAD
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4 Military Friendly 2017 Survey Review
5 2017 SURVEY STATS: Updated Methodology 37 PAGES 258 Questions 15 Hrs. Average Completion Time 69% Completion Rate NEW Veteran Student Survey
Higher Positive Correlations between non-employment military program investments and positive employment6 related outcomes: Reinforcing the direction of MFC OUTCOME CORRELATION
7 Positive Correlations: Higher Veteran Retention: Higher Transitioner New Hire: 1. Veteran Promotion % 2. Leadership in Professional Veteran Summits 3. Service & Product Donations 1. Military Spouses Employed 2. C-Level % Veteran 3. Veteran Promotion % 4. CEO Veteran 5. Recruiters that are veterans
Outcome Share by Industry AVERAGE VETERAN RETENTION RATE AVG % MIL NEW HIRE 8 AVERAGE VETERAN PROMOTION RATE
9 CEO COMMITMENT SENIOR EXECUTIVE INVOLVEMENT HIRING MANAGER INVOLVEMENT HUMAN RESOURCES INVOLVEMENT RECRUITER INVOLVEMENT ENDING WIDTH = AVERAGE VETERAN RETENTION RATE EXPLICIT COMMITMENT
10 Military Friendly Historical Lookback
11 MF EMPLOYER AGGREGATE INDUSTRY PERFORMANCE 2004-2017
MF EMPLOYER AGGREGATE INDUSTRY MARKET CAPITALIZATION 2004-2017 12
13 SHARE OF VETERAN NEW HIRES
14 SHARE OF VETERAN EMPLOYMENT
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16 Military Friendly Designation & Methodology
17 Military Friendly Process
Categorization, Index Participation, Data Completion How many of the following criteria does the school meet? THREE OR MORE EARNED 2018 Military Friendly Company 2018 Military Community Choice Awards +10,000 Employees Greater than $1 Billion Revenue $100MM to $1 Billion Revenue 5,000-10,000 Employees Greater than $1 Billion Revenue $100MM to $1 Billion Revenue Military Friendly Employer Military Spouse Friendly Employer Military Friendly Brand Military Friendly Supplier Diversity 2018 Employee Choice Awards 2018 Award Categorization < 5,000 Employees WITHIN 8 Score of Prior Year Leader < $100MM Revenue Industry Leaders Public Companies Private Companies Government Institutions Non-Profit Organizations Federal Contractors 2019 Employee Choice Awards DESIGNATION 18
19 Military Friendly Categorization & Awards
20 AWARD CATEGORY CLASSIFICATIONS + $1 Billion Revenue $100 Million - $1 Billion Revenue < $100 Million Revenue + 10,000 Employees 5,000-10,000 Employees Industry < 5,000 Employees Public Private Government Non- Profit Federal Contractor IPEDS CODE REQUIRED
21 Military Friendly Employer Top 10 the best of the best! Gold within 2 of 10th-ranked organization. Silver within 3 of the 10th-ranked organization. Bronze within 4 of the 10th-ranked organization. All Other Designations Top 10 the best of the best!
22 2018 to 2019 changes ahead
23 OPEN VETERAN EMPLOYEE SURVEY [AUG 10] OPEN MILITARY CONSUMER SURVEY [SEP 10] 2019 2018 CLOSE MILITARY CONSUMER SURVEY [JAN 22] CLOSE VETERAN EMPLOYEE SURVEY [DEC 22]
24 2018 SURVEY: 2019 SURVEY: No Changes to Methodology + Veteran Employee Survey + Military Consumer Survey Shorter Cycle SEP - Close DEC / MAR - Publish CHANGE to Publication Cycle [OCT - DEC Publish]
25 Military Friendly VETERAN EMPLOYEE SURVEY
Veteran Employee Survey Employer
Veteran Employee Survey
Military Affiliation ADDITIONAL SATISFACTION QUESTIONS: Active Duty Source of Hire Air Force Career Development Guard Reserve Supports Military Spouse Supports Military & Veteran Community Investment Military Point of Contact Veteran Owned Business Supplier Programs Navy Grand Total 14% 13% 1 12% National Guard 8% 12% 13% 1 1 1 Reserve 9% 11% 13% 1 8% 1 14% 13% 25% 13% 15% 14% Military Child 6% 4% 3% 4% 4% Veteran Entrepreneur 4% 4% 5% 4% 4% 21% 21% 25% 25% 25% 22% Wounded & Injured Veteran 7% 8% 13% 8% 8% 8% Military Spouse 9% 9% 13% 8% 7% 9% Military Family 9% 5% 8% 8% 6% Air Force Army Coast Guard Marines Navy Multi-Service 18-24 3% 24-34 28% 19% 17% 8% 35-44 2 13% 42% 36% 45-54 24% 48% 10 25% 2 55-64 2 15% 8% 36% 67% Age 65 or older 4% 1% 8% Do Not Wish to Disclose 4% 3% Grand Total 17% 54% 1% 8% 17% 2% Veteran Age Range Military Consumer Programs Coast Guard Marines 11% Military Retiree Orientation & Onboarding Army 28
Employees: Impact on MilPromoter OBS % Definition 1 7% VoB Supplier Diversity 2 12% Military Discounts 3 15% Career compensation guarantees upon return to work 4 15% On-ramping upon return to work 5 15% Career path guarantees upon return to work 6 68% Point of Contact 7 15% Medical plan coverage (self and dependents) when called to active duty 8 14% Life insurance benefits when called to active duty 9 14% Pay for employees called to active duty 10 3 Partnership with Veteran Service Organizations 11 25% Public Partnerships 12 12% Deployment support services 13 25% Support for Federal Legislation 14 12% Job relocation due to military moves 15 25% Support for State Legislation 16 3 Community Event Support / Presence 17 13% Internships for military spouses 18 23% Other Public Advertorials / Notices 19 38% Visual Displays in the workplace 20 38% Formal sponsors or mentors for veterans or service members AVG MIL-PROMOTER SCORE Rank 29 NGRC BENEFITS BEYOND USERRA AVG ITEM SCORE
30 Employees: Impact and Influence on Employee Perception Detractor Influencers Promoter Influencers 1 Career Development 1 2 Military Specific Orientation Formal sponsors or mentors for veterans or service members 3 Military Community Supports 2 Military Specific Orientation 4 Military Spouse Supports 3 Point of Contact 5 Recruiting 4 Career Development 6 National Guard Reserve 5 Military Community Supports 7 General orientation programs for new hires 6 8 Experienced employee informally assigned to help you get oriented 7 Military Spouse Supports 9 10 On-the-job training programs (other than apprenticeships) for veterans or service members On-ramping upon return to work 8 Connections to veterans or military groups within the organization 9 General orientation programs for new hires 10 National Guard Reserve Apprenticeships for transitioning military veterans or service members
NET PROMOTER SCORE Which of the following sources of information were important to you during your job search prior to your current employment? AVG SCORE n = 553 31
32 Military Occupation (MOS) to Major to Occupation [Single Company Sample] BRANCH MOS Degree Level Major Occupation MilPromoter
Branch - Age - Satisfaction 33
36 Military Community Choice Voting STATISTICS Average Score Total Brands Total Categories Total Net Positive Percent Positive Highest Score Lowest Score Total Votes Cast -5.86 285 23 95 33.33% 94.1-66.7 7,541 Age Range DEMOGRAPHICS Household Income $100,000 to $149,999 $150,000+ $25,000 to $34,999 $35,000 to $49,999 $50,000 to $74,999 $75,000 to $99,999 Military Affiliation* 7% 7% 4% 2 13% 28% 22% Active Duty Military Child Military Family Military Retiree Military Spouse National Guard Not Military Affiliated Veteran 17% 2% 11% 13% 55% 6% 4% 21% Veteran Entrepreneur Wounded & Injured *Multiple selections possible 2% 2% Gender Ethnicity 18-24 24-34 35-44 2% 5 29% 45-54 55-64 Age 65 or older 13% 4% 2% Asian / Pacific Islander Black or African American White 2% 1 75% 14% Female Male 64% 36%
37 ACCESS INSIGHTS Military Friendly 2.0
38 ACCESS TECHNOLOGY & COMMUNITY EXCHANGE SOCIAL MOBILE COMMUNITY ACCESS - MORE MEANINGFUL ACCESS THROUGH COMMUNITY
39 INSIGHTS INSIGHTS BENCHMARK INSIGHTS DEEPER INSIGHTS THROUGH COMMUNITY