:Select Silver 3500 HSA Summary of Benefits and Coverage: What this Plan Covers & What it Costs

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This is only a summary. If you want more detail about your coverage and costs, you can get the complete terms in the policy or plan document at healthspan.org or by calling 1-800-686-7100. Important Questions Answers Why This Matters: What is the overall? Are there other s for specific services? Is there an out-ofpocket limit on my expenses? What is not included in the out-of-pocket limit? Is there an overall annual limit on what the plan pays? Does this plan use a network of providers? Do I need a referral to see a specialist? Are there services this plan doesn't cover? $3,500 individual / $7,000 family Certain preventive services do not count toward the. No. Yes. $3,500 individual / $7,000 family Premiums, balance-billed charges, and health care this plan doesn't cover. Benefits not required by State law. No. Yes. See www.healthspan.org or call 1-800-686-7100 for a list of participating providers. No. You don't need a referral to see a specialist. Yes. You must pay for all the costs up to the amount before this plan begins to pay for covered services you use. Check your policy or plan document to see when the starts over (usually, but not always, January 1st). See the chart starting on page 2 for how much you pay for covered services after you meet the. You don't have to meet s for specific services, but see the chart starting on page 2 for other costs for services this plan covers. The out-of-pocket limit is the most you could pay during a coverage period (usually one year) for your share of the cost of covered services. This limit helps you plan for health care expenses. Even though you pay these expenses, they don't count toward the out-of-pocket limit. The chart starting on page 2 describes any limits on what the plan will pay for specific covered services, such as office visits. If you use an in-network doctor or other health care provider, this plan will pay some or all of the costs of covered services. Be aware, your in-network doctor or hospital may use an out-of-network provider for some services. Plans use the term in-network, preferred, or participating for providers in their network. See the chart starting on page 2 for how this plan pays different kinds of providers. This plan will pay some or all of the costs to see a specialist for covered services. You do not need the plan's permission before you see in-network specialists. See "Excluded Services & Other Covered Services" section for some of the services this plan doesn't cover. See your policy or plan document for additional information about excluded services. 1 of 10

Co-payments are fixed dollar amounts (for example, $15) you pay for covered health care, usually when you receive the service. Co-insurance is your share of the costs of a covered service, calculated as a percent of the allowed amount for the service. For example, if the plan's allowed amount for an overnight hospital stay is $1,000, your co-insurance payment of 20% would be $200. This may change if you haven't met your. The amount the plan pays for covered services is based on the allowed amount. If an out-of-network provider charges more than the allowed amount, you may have to pay the difference. For example, if an out-of-network hospital charges $1,500 for an overnight stay and the allowed amount is $1,000, you may have to pay the $500 difference. (This is called balance billing.) This plan may encourage you to use participating providers by charging you lower s, co-payments and co-insurance amounts. Your cost if you use a Common Medical Event Services You May Need Non- Limitations & Exceptions Primary care visit to treat an injury or illness If you visit a health care provider's office or clinic Specialist visit Other practitioner office visit / chiropractor visit Coverage is limited to 12 visits/year for chiropractor services Preventive care/screening/immunization No Charge Cost sharing will apply if nonpreventive services are provided during a scheduled preventative visit. If you have a test Diagnostic test (x-ray, blood work) Imaging (CT/PET scans, MRIs) 2 of 10

Common Medical Event Services You May Need Your cost if you use a Non- Limitations & Exceptions If you need drugs to treat your illness or condition. More information about prescription drug coverage is available at www.healthspan.org If you have outpatient surgery If you need immediate medical attention If you have a hospital stay Generic drugs Non-Formulary brand drugs Formulary brand drugs Specialty drugs Facility fee (e.g., ambulatory surgery center) Physician/surgeon fees Emergency room services Emergency medical transportation Urgent care Facility fee (e.g., hospital room) Physician/surgeon fee 0%retail; 0% mail order/prescription after 0%retail; 0% mail order/prescription after 0%retail; 0% mail order/prescription after 0%retail; 0% mail order/prescription after after after after after after after after after after Covers up to a 30-day supply at Plan pharmacy; 90-day supply at Mail Order pharmacy. 3 of 10

If you have mental health, behavioral health, or substance abuse needs Mental/Behavioral health outpatient services after 4 of 10

Common Medical Event If you have mental health, behavioral health, or substance abuse needs If you are pregnant If you need help recovering or have other special health needs Services You May Need Mental/Behavioral health inpatient services Substance use disorder outpatient services Substance use disorder inpatient services Your cost if you use a Non- Prenatal and postnatal care No Charge Delivery and all inpatient services Home health care Rehabilitation services Limitations & Exceptions Normal prenatal visits and first postnatal visit at no charge. 20 Rehabilitative Physical, Speech and Occupational Therapies have a limit of 20 visits/year for each service type. 5 of 10

Common Medical Event Services You May Need Your cost if you use a Non- Limitations & Exceptions Habilitation services Children under 21 years of age with a diagnosis of Autism Spectrum Disorder are provided 20 visits of Occupational Therapy and 20 visits of Speech and Language Therapy per calendar year. If you need help recovering or have other special health needs If your child needs dental or eye care Skilled nursing care Durable medical equipment Hospice service Eye exam $0 per refractive exam Glasses Covered Therapeutic Intervention limited to 20 hours/week; children 0-21 years. Habilitation Physical, Speech and Occupational Therapies have a limit of 20 visits/year for each service type. Coverage is limited to 100 days/calendar year. Coverage limited to 1 visit per calendar year. Coverage limited to 1 pair glasses/year with a selection from collection frames. Dental check-up No coverage for dental check-up. 6 of 10

Excluded Services & Other Covered Services: Services Your Plan Does NOT Cover (This isn't a complete list. Check your policy or plan document for other excluded services.) Acupuncture Cosmetic Surgery Dental Check-up (Child) Hearing Aids Long-Term/Custodial Nursing Home Care Non-Emergency Care when traveling Outside the U.S. Routine Dental Services (Adult) Routine Foot Care Weight Loss Programs Other Covered Services (This isn't a complete list. Check your policy or plan document for other covered services and your costs for these services.) Bariatric Surgery Chiropractic Care Glasses (Child) Infertility Treatment Non-preferred Brand Drugs Private-Duty Nursing Routine Eye Care (Adult) 7 of 10

Your Rights to Continue Coverage: If you lose coverage under the plan, then, depending upon the circumstances, Federal and State laws may provide protections that allow you to keep health coverage. Any such rights may be limited in duration and will require you to pay a premium, which may be significantly higher than the premium you pay while covered under the plan. Other limitations on your rights to continue coverage may also apply. For more information on your rights to continue coverage, contact the plan at 1-800-686-7100. You may also contact your state insurance department, the U.S. Department of Labor, Employee Benefits Security Administration at 1-866-444-3272 or www.dol.gov/ebsa, or the U.S. Department of Health and Human Services at 1-877-267-2323 x61565 or www.cciio.cms.gov. Your Grievance and Appeals Rights: If you have a complaint or are dissatisfied with a denial of coverage for claims under your plan, you may be able to appeal or file a grievance. For questions about your rights, this notice, or assistance, you can contact HealthSpan at 1-800-686-7100, online at healthspan.org or the Department of Labor's Employee Benefits Security Administration at 1-866-444-EBSA (3272) or www.dol.gov/ebsa/healthreform. Additionally, a consumer assistance program can help you file your appeal. Contact the Ohio Department of Insurance: 1-800-686-1526; 614-644- 2673; 614-644-3744 (fax); 711 (TTY/TDD). Does This Coverage Provide Minimum Essential Coverage? The Affordable Care Act requires most people to have health care coverage that qualifies as "minimum essential coverage." This plan or policy does provide minimum essential coverage. Does This Coverage Meet The Minimum Value Standard? The Affordable Care Act establishes minimum value standard of benefits of a health plan. The minimum value standard is 60% (actuarial value). This health coverage does meet the minimum value standard for the benefits it provides. Language Access Services SPANISH (Español): Para obtener asistencia en Español, llame al 1-800-788-0616 or TTY/TDD Akron: 1-330-633-1161 Cleveland: 1-800-676-6677 Medicare Eligible: 1-216-479-5003 TAGALOG (Tagalog): Kung kailangan ninyo ang tulong sa Tagalog tumawag sa 1-800-686-7100 or TTY/TDD Akron: 1-330-633-1161 Cleveland: 1-800-676-6677 Medicare Eligible: 1-216-479-5003 CHINESE (cpx): Y5frm cpx'j'ffjj' tj=i!1'-% 1-800-757-7585 or TTY/TDD Akron: 1-330-633-1161 Cleveland: 1-800-676-6677 Medicare Eligible: 1-216-479-5003 NAVAJO (Dine): Dinek'ehgo shika at'ohwol ninisingo, kwiijigo holne' 1-800-686-7100 or TTY/TDD Akron: 1-330-633-1161 Cleveland: 1-800- 676-6677 Medicare Eligible: 1-216-479-5003 ----------------------To see examples of how this plan might cover costs for a sample medical situation, see the next page.---------------------- 8 of 10

Coverage Examples :Select Silver 3500 HSA About these Coverage Examples: These examples show how this plan might cover medical care in given situations. Use these examples to see, in general, how much financial protection a sample patient might get if they are covered under different plans. This is not a cost estimator. Don't use these examples to estimate your actual costs under this plan. The actual care you receive will be different from these examples, and the cost of that care will also be different. See the next page for important information about these examples. Having a baby (normal delivery) Amount owed to providers: $7,540 Plan pays: $4,740 Patient pays: $2,800 Sample Care Hospital charges (mother) $2,700 Routine Obstetric Care $2,100 Anesthesia $900 Hospital charges (baby) $900 Laboratory tests $500 Radiology $200 Pharmacy $200 Vaccines, other preventive $40 Education $0 Total $7,540 Patient Pays Deductibles $1,500 Co-pays $0 Co-insurance $1,150 Limits or exclusions $150 Total $2,800 Managing type 2 diabetes (routine maintenance of a well-controlled condition) Amount owed to providers: $5,400 Plan pays: $3,080 Patient pays: $2,320 Sample Care Pharmacy $2,900 Medical equipment and supplies $1,300 Office visits & procedures $700 Education $300 Vaccines, other preventive $100 Laboratory tests $100 Total $5,400 Patient Pays Deductibles $1,500 Co-pays $0 Co-insurance $740 Limits or exclusions $80 Total $2,320 9 of 10

Coverage Examples :Select Silver 3500 HSA Questions and answers about the Coverage Examples: What are some of the assumptions behind the Coverage Examples? don't include premiums. Sample care costs are based on national averages supplied by the U.S. Department of Health and Human Services, and aren't specific to a particular geographic area or health plan. The patient's condition was not an excluded or preexisting condition. All services and treatments started and ended in the same coverage period. There are no other medical expenses for any member covered under this plan. Out-of-pocket expenses are based only on treating the condition in the example. The patient received all care from innetwork providers. If the patient had received care from out-of-network providers, costs would have been higher. What does a Coverage Example show? For each treatment situation, the Coverage Example helps you see how s, copayments, and coinsurance can add up. It also helps you see what expenses might be left up to you to pay because the service or treatment isn't covered or payment is limited. Does the Coverage Example predict my own care needs? X No. Treatments shown are just examples. The care you would receive for this condition could be different based on your doctor's advice, your age, how serious your condition is, and many other factors. Does the Coverage Example predict my future expenses? X No. Coverage Examples are not cost estimators. You can't use the examples to estimate costs for an actual condition. They are for comparative purposes only. Your own costs will be different depending on the care you receive, the prices your providers charge, and the reimbursement your health plan allows. Can I use Coverage Examples to compare plans? v"yes. When you look at the Summary of Benefits and Coverage for other plans, you'll find the same Coverage Examples. When you compare plans, check the "Patient Pays" box in each example. The smaller that number, the more coverage the plan provides. Are there other costs I should consider when comparing plans? v"yes. An important cost is the premium you pay. Generally, the lower your premium, the more you'll pay in out-ofpocket costs, such as copayments, s, and coinsurance. You should also consider contributions to accounts such as health savings accounts (HSAs), flexible spending arrangements (FSAs) or health reimbursement accounts (HRAs) that help you pay out-of-pocket expenses. 10 of 10