The Chinese Medtech Market

Similar documents
IICCI Short Market Overviews. The Healthcare Industry in India

Chasing Opportunity at the County Level: The New Growth Area for China s Pharmaceutical Market

Health Care Financing: Looking Towards Kurdistan s Future

Predictive Analytics in the People s Republic of China

PRC LAWS, RULES AND REGULATIONS

The NIHDI. A closer look. National Institute for Health and Disability Insurance. Thomas Rousseau Coopami

Keys to success: Right strategies and partners Winning in China's health insurance sector

11th Annual Client Event 2014

Unlocking Growth in China Challenges and Opportunities. Yehong Zhang, PhD, MBA, Country Manager, IMS Greater China

Universal Healthcare Coverage

Healthcare in China The Opportunity for Investment. Chindex International and United Family Healthcare February 2010

Medical Road to Korea

Introducing. Manulife DrugWatch. Applying rigorous oversight to help ensure value for money in a dramatically changing drug market

Presentation to SAMA Conference 2015

Briefing: The EU Japan EPA and the European medical device market

Pricing and Reimbursement Strategies for Diagnostics

Healthcare in China The Opportunity for Investment. Chindex International and United Family Healthcare November 2010

GLOSSARY. MEDICAID: A joint federal and state program that helps people with low incomes and limited resources pay health care costs.

National Treasury. Financing NHI. Pharmaceutical Society SA 24 June 2018

HEALTH CARE MODELS: INTERNATIONAL COMPARISONS

China Pharma Holdings, Inc. Reports Full Year 2016 Financial Results

Health financing in Thailand Issues for discussion

NEW DRUG LISTING & PRICING POLICIES IN CHINA

CIGNA & CMC International Employee Healthcare Plan

GUANGDONG KANGHUA HEALTHCARE CO., LTD.* (A joint stock company incorporated in the People s Republic of China with limited liability)

Introduction to the US Health Care System. What the Business Development Professional Should Know

LIKE YOU, WE RE EXPERTS IN OUR FIELD

Global cover with a local touch. Benefits. International Healthcare Plan MEA (11/09)

EDITION FIVE The Future of Retirement in China

Colombia REACHING THE POOR WITH HEALTH SERVICES. Using Proxy-Means Testing to Expand Health Insurance for the Poor. Public Disclosure Authorized

Impacts on Pharmaceutical Pricing and Procurement

Social Assistance in China main challenges for the policy design and implementation

Anti-Poverty in China: Minimum Livelihood Guarantee Scheme

CIGNA GLOBAL SUPPLEMENTAL BENEFITS. February 2018

Opening Statement by Dr. Brian Turner Department of Economics, Cork University Business School, University College Cork Committee on the Future of

Overview of Reimbursement Strategies for Novel Medical Technologies

The Path to Integrated Insurance System in China

Market Access Strategy and Planning: Succeeding in the Age of Value-based Reimbursement

Value over volume The drivers of health care M&A in 2017

Indian Healthcare Industry

International Expat Insurance Package

International Healthcare Plan Benefits Schedule $/ / - Core Effective 1 April, 2012

Guide to Establishing a Subsidiary in China

MicroPort Scientific Corporation Announces HKEx Main Board Listing Details

Universal health coverage roadmap Private sector engagement to improve healthcare access

MACRO-ECONOMICS REGULATORY INFRASTRUCTURE PHARMA INDUSTRY

NATIONAL POLICY IN HEALTH FINANCING

The Role of the Private Sector in Expanding Health Access to the Base of the Pyramid

PURPOSE: To establish minimum criteria for a supplier to considered for a HealthTrust contract.

Belgian Health Care System. Jo DE COCK - CEO National Institute Health & Disability Insurance (NIHDI) Brussels 9 November 2011

Developing and implementing equity-promoting health care policies in China A case study commissioned by the Health Systems Knowledge Network

HEALTH SPENDING AND REFORM IMPLEMENTATION OCTOBER 2011

INDUSTRY OVERVIEW SOURCE OF INFORMATION

Fortune Favors the Bold Unlocking the future of China s Pharmaceutical market

Mitigating the Impact of the Global Economic Crisis on Household Health Spending

Addressing access to healthcare

Spotlight on Golden Age Health. Swiss Re Asia Consumer Health Research 8 March 2013

Delivering on the promise of quality health care Mobile Healthcare Plan

Health System and Policies of China

Asia Care Plus. Thailand. International health insurance for individuals and families

Quote Effective: 04/01/ /30/2019 Version Updated: 01/07/2019

World Health Organization 2009

HEALTH INSURANCE. FOR YOU. WHEREVER. WHENEVER.

Co-payments, Choices and Coverage: Meeting the Challenge of Health Financing for Consumers

+44 (0) Affordable medical insurance which is with you wherever you go

A health financing reform solution for Kenya: Expansion of National Hospital Insurance Fund (NHIF)

China Aged Care Industry Report, Dec. 2016

Chinese Economy. YU Jianwei Commercial Counsellor Chinese Consulate General in Toronto

HEALTH INSURANCE. FOR YOU. WHEREVER. WHENEVER.

Indonesia Beckons, But Big Pharma

THE ORIENTAL INSURANCE CO. LTD.

Value Based Contracting

Essential Health Plans Affordable Regional Health Insurance

HEALTHCARE INDUSTRY: FINDING COUNTRY-SPECIFIC ALTERNATIVE STRATEGIES MODELS TO CONTRIBUTE TO HEALTH & ECONOMIC GROWTH

Modimolle Hospital Motivation

Drug Royalty II $701,420,000. Presentation to: San Diego County Employees Retirement Association

THE ORIENTAL INSURANCE CO. LTD.

UnitedHealthcare Choice Plus. United HealthCare Insurance Company. Certificate of Coverage

Building the leading company in health and well-being

benefits guide 2017 euro POund sterling us dollar swiss franc

The role of subsidized health in promoting access to affordable quality health care: the case of Kwara State community health insurance (Nigeria)

for individuals and corporate groups in China

A Prescription for Investing in Health Care

Essential Health Plans Affordable International Regional Health Insurance

ASIAN PRICING AND REIMBURSEMENT

OECD Reviews of Health Systems: Switzerland

Improving the Administration of Bilateral Advance Pricing. Arrangements in China

dent HEALTH Assistance

Value-Based Insurance Design

CIRCULAR 23 OF 2015: EVALUATION OF COST INCREASE ASSUMPTIONS BY MEDICAL SCHEMES FOR 2015 FINANCIAL YEAR

About Pan-China Group

Multinational Comparisons of Health Care

SYSTEM. Ri DE RIDDER Chief Executive of the Health Care Department NIHDI

Hospital Indemnity Series

A FRESH APPROACH TO PRIVATE MEDICAL INSURANCE

Queen s Global Markets A PREMIER UNDERGRADUATE THINK-TANK. Canadian Healthcare Reform or Revolution?

An Insight on Health Care Expenditure

Health Services in Jordan and Quality of Care

Contractors International Health Plan

Content. 05 May Memorandum. Ministry of Health and Social Affairs Sweden. Strategic Social Reporting 2015 Sweden

Transcription:

The Chinese Medtech Market 2017-2020 The Reimbursement System as one of the Key Drivers Authors: Helgert Van Raamt VP Partnerships and New Business Bart Van den Mooter CEO TforG Group PAGE 1 @ 2017 TFORG WWW.TFORG.COM INFO@TFORG.COM +32 3 201 64 00

TABLE OF CONTENTS Executive summary 3 Facts and Figures 4 Medtech Product Segments 5 Market Context and Drivers 6 Demographics: 6 HC reforms and new policies: 6 Shift in the provider landscape: 7 Obtaining Reimbursement-Approval for Medical Devices 8 The approval process 8 Local manufacturers 9 An additional challenge 9 Chinese healthcare regulatory agencies 9 Where are China s most Attractive Hospital Segments 10 Financial flows in hospitals 10 Hospitals tariffs and billing 10 Patients healthcare costs and insurance coverage 12 Priority segments 13 What business models to apply? 14 TforG s Chinese expertise 15 PAGE 2 @ 2017 TFORG WWW.TFORG.COM INFO@TFORG.COM +32 3 201 64 00

Executive summary The Chinese medtech market is the third largest in the world, and forecasted to be the second largest worldwide by 2020, with a steady growth in the coming years of more than 10%. The Chinese local medtech industry has changed its product segment focus in recent years, moving from low-end to the middle portion of the market, stimulated by government initiatives, alterations in reimbursement management and tendering processes. 3 principal drivers are shaping the Chinese healthcare market: Demographics HC reforms and new policies Shift in the provider landscape Particularly defining and intriguing developments are being brought about by the role of the reimbursement landscape. China has a unique and complex reimbursement system, entailing 4 main calculation factors: Treatment and diagnostic categorization (A, B or C) Type of hospital (level 1, 2 or 3) Type of insurance Location where care is received (Provincial coverage or not) The preparatory work needed to successfully work in the Chinese medtech market, its regulation and its reimbursement scheme, shift resource use from middle/end of the cycle to early/middle of the commercial cycle. Chinese regulation also seeks to promote and protect its local industry, which presents a further hurdle to foreign manufacturers. It is imperative to understand the system, before devising and enacting a medtech strategy within it. Following careful analysis, some of the most attractive HC markets in China are: Private hospitals and military hospitals Provincial capitals Hospitals in the following regions have superior buying power and more frequently turn to innovative and sophisticated treatment and products: To finish, we highlight the 4 crucial components needed for success in the Chinese medtech markets. PAGE 3 @ 2017 TFORG WWW.TFORG.COM INFO@TFORG.COM +32 3 201 64 00

Facts and Figures Let us look at a few facts and figures from the Chinese healthcare (HC) system. In 2016, 5.88% of the GDP was spent on healthcare of which 3.28% came from public sources. In the coming 3 years, HC expenditures are expected to increase annually by approximately 3%. In total, there are 8,512 acute hospitals in China, of which 1,558 are level 2 and 6,954 level 3. (Level 1 hospitals are not acute.). Together they represent 3,543,443 acute beds. In 2016, the Chinese medtech market was estimated at almost 35m, which makes it the third largest in the world after the USA ( 145m) and Japan ( 41m). As a reference, the Big 5 in Europe account for 90m, and the other BRICS countries together for 30m. Although the growth of the Chinese medtech segment has slowed down from almost 18% to 11-13%, China remains one of the most attractive markets, and will be the second largest in the world by 2020. MEDTECH MARKET 2016 MARKET SIZE (EURO) CAGR 2017-2020 CHINA 34,522,000 12.0 % US 189,584,000 4.5 % JAPAN 41,616,000 2.2 % BRICS ( EXCL CN ) 30,214,000 3.5 % Table 1: Market size medtech products worldwide PAGE 4 @ 2017 TFORG WWW.TFORG.COM INFO@TFORG.COM +32 3 201 64 00

Medtech Product Segments Imaging represents the largest product segment in the market, followed by consumables and general medical supplies. MEDTECH MARKET 2016 SHARE OF MEDTECH MARKET LOCAL PROVIDERS IMAGING 28.0 % 33.0 % ORTHOPEDICS 9.0 % 55.0 % SURGICAL EQPMT & DEVICES 8.0 % 20.0 % CARDIOVASCULAR 7.0 % 40.0 % CONSUMABLES 19.0 % 90.0 % Table 2: Global market size medtech products, per application Traditionally, Chinese companies dominated the low end of the markets. A few years ago, the government started to launch a number of initiatives, promoting innovation in the local medtech industry. The Innovative Medical Device Assessment office (part of CFDA) provides grants and loans to local companies to support R&D in segments such as diagnostic imaging, cardiovascular implants, IVdiagnostics etc. These initiatives, together with the reforms of the reimbursement and tendering processes, have strengthened the competitive position of local companies. Today, this is reflected in an increasing share in the growing mid-portion of the market. PAGE 5 @ 2017 TFORG WWW.TFORG.COM INFO@TFORG.COM +32 3 201 64 00

Market Context and Drivers In the next few years the Chinese medtech market will be shaped by the following 3 drivers: Demographics: There is a single factor that is of considerable influence on the functioning and developments in China, including its healthcare, and that is sheer size. Effective control, far-reaching mechanisms, and Chinese government regulations for domestic and foreign business activities to create structural improvements/change, are in many aspects unique to China s proportions. The consequences are most obvious on the regulatory and reimbursement aspect of the medtech market. Additionally, there is the demographic evolution, which will change the face of HC in the coming years: The Chinese population is aging and chronic diseases are becoming more prevalent; 330m Chinese citizens currently have chronic diseases. The Chinese middleclass exceeds the population of the USA or W-Europe, and is facing more lifestyle related diseases, whilst expecting more and better healthcare. HC reforms and new policies: Here are some of the highlights of the reforms and changes that are taking place today: Basic HC insurance for all citizens through public insurance: The share of HC expenses covered by the government has increased from 30% in 2010 to 40 % in 2020. Nevertheless, (regional) inequalities in access to and quality of care will remain. Cost control through packaged pricing policy, allowing hospitals to charge a fixed amount for a specific procedure: This reimbursement policy results in using fewer and lower cost products. Tendering is gradually expanding across China and putting pressure on ASP s: This creates a challenge for sales and marketing tactics, since decision criteria differ from province to province. Limited channel markup: This is aiming to limit the markup added by distributors, which will obviously affect the partner strategy for many medtech manufacturers. Decentralization of reimbursement-decisions and tariffs towards city, county, and province level, resulting in fragmented and complicated policies. PAGE 6 @ 2017 TFORG WWW.TFORG.COM INFO@TFORG.COM +32 3 201 64 00

Since the launch of the 2009 health reforms, China has substantially increased investment to expand health infrastructure; strengthened the primary-care system; achieved near-universal health insurance coverage in a relatively short period; reduced the share of out-of-pocket expenses a major cause of disease-induced poverty in total health spending; continued to promote equal access to basic public health services; deepened public hospital reform; and improved the availability, equity and affordability of health services. It has also greatly reduced child and maternal mortality and rates of infectious diseases, and improved the health and life expectancy of the Chinese people. The World Bank. (2016, July 22). Report Recommends Deeper Healthcare Reforms in China [Press release]. Shift in the provider landscape: The government wants to boost the role of local hospitals (level 1 hospitals) in low and mid-range care. They also intend to reroute part of the patient referrals from reference centers (level 3 hospitals) in tier 1 cities to level 2 and 3 hospitals in tier 2 or 3 cities. Different reimbursement tariffs for the respective types of hospitals have to manage the patient streams. This will challenge the efficiency and profile of the sales and distribution resources of medtech companies. The private sector is expected to play a larger role in acute care. Despite of the fact that this process is proceeding slower than expected -since no specific action plans have been put into place- the number of private hospitals and clinics is increasing rapidly. Today we see an increasing presence of (Chinese) private investors in local (level 1 and 2) hospitals that are operating in a difficult financial context, as well as an increase in military hospitals. In the above summary, one things comes back several times: reimbursement and regulatory system. The role of the complicated In the next chapter, we will expand on the journey medtech companies must undertake in order to obtain reimbursement and regulatory approvals in the Chinese market. PAGE 7 @ 2017 TFORG WWW.TFORG.COM INFO@TFORG.COM +32 3 201 64 00

Obtaining Reimbursement-Approval for Medical Devices This Chinese regulatory landscape presents a tricky playing field for those unfamiliar with its market mechanisms. Here are some of the basic regulatory steps and agencies needed to obtain reimbursement approval for medical devices. The approval process At a national level, the company must register with- and obtain approval from- the CFDA to enter the market. Per province where the medical device aims to be sold, a maximum sales-prices must be established for the product. There are no reimbursement lists to include all the medical devices used in the various reimbursed activities in China. Some products, such as certain single-patient-use implantables from a particular brand/manufacturer, could be included on a reimbursement list. Other medical device types, e.g. a CT scanner or a patient monitor, which are typically used multiple times, would not be listed under a particular manufacturer name on a reimbursement list. Guidelines and extensive reimbursement sub-factors depend on the province where the care provision is given and upon the Chinese Diagnostics and Treatment Reimbursement list categorization, and will result in varying levels of funding, from 100% to 0%, dependent on numerous factors (from place of residence, to insurance scheme membership type). The preparation efforts required for working with the Chinese administrative system, both in regards to understanding and for dealing with it, make resource deployment shift from middle/end of the cycle to early/middle of the commercial cycle. PAGE 8 @ 2017 TFORG WWW.TFORG.COM INFO@TFORG.COM +32 3 201 64 00

Local manufacturers The Chinese (medtech) regulatory and the reimbursement systems are not only to satisfy the standard requirements, but also aim to favor local manufacturers where possible and relevant. An additional challenge Registration and other pre-launch activities are not abnormal, but the unusually lengthy and complicated trajectory to obtain the proper reimbursement is quite China-specific. While comparable markets, such as Japan, have set up barriers at registration levels, China has an additional challenge at the level of reimbursement, embedded in a difficult tendering and bidding mechanism. It is essential to understand the nuances of the tendering system, the dynamics of the purchasing process, and what drives these decisions. As for reimbursement, there is no national standard for tendering and bidding and there are huge differences between provinces. The recent tender system reform could create additional barriers for manufacturers. The medtech industry, as the pharma companies did previously, will experience raised barriers for regulations, pricing, market access, and product specifications. In order to provide more insights into the complexity of the reimbursement system and its impact on business models, competitive strategies and priority segmentation, we will expand on how to set priorities in the market and how to select business models. Chinese healthcare regulatory agencies It is assumed that it will take China 10 years to implement the proposed reforms and for them to reach full scale. The various regulatory agencies in charge of the policymaking, as well as the monitoring processes of the medical device industry, are The National Health and Family Planning Commission (NHFPC) The Ministry of Human Resources and Social Securities (MOHRSS) The National Development and Reform Commission (NDRC) The Chinese Food and Drug Administration (CFDA) All of them are involved in reimbursement policies at the national level, and the first three organizations are involved in pricing matters. PAGE 9 @ 2017 TFORG WWW.TFORG.COM INFO@TFORG.COM +32 3 201 64 00

Where are China s most Attractive Hospital Segments In this chapter, we will describe the factors and mechanisms that drive the income and buying power of hospitals in China and elaborate where medtech companies are likely to find the most attractive segments. The financial power of a hospital in a specific province is largely based on how much they can charge the patient for their services, and influenced by the extent to which insurance covers the patient. The following anecdote is only an illustration of the complexity of both hospital tariffs and of the reimbursement system in China. My colleague s mother, who is living in Ningbo, a tier 2 city in China, had to undergo a complicated dental operation. The local level 3 hospital will bill her for 6,000 RMB, of which roughly 50% will be reimbursed by her healthcare insurance. If, however, she decided to go a top level 3 hospital in Shanghai, it would have cost her only 1,000 RMB. On the other hand, since Shanghai is in another province, her local insurance program would only have reimbursed 20% of the bill. Financial flows in hospitals The 3 main components of hospital costs are financially fueled by different sources: Staff salaries are mainly paid by the (local or national) government Capital investments are financed partially by individual resources coming from patient payments, and partially by (local or national) government subsidies Operational costs (including pharmaceuticals, consumables, disposables etc.) are fully covered by patient bills Hospitals tariffs and billing The hospital bills the patient for: Diagnostics and treatments Hospital-stay related expenses Pharmaceuticals. In some provinces, there are maximum tariffs for specific diagnostics or treatments in line with the package pricing policy, which aims to avoid overconsumption and stimulate the usage of less expensive products or techniques. In other provinces, reference tariffs per diagnostic method and therapy are applied. PAGE 10 @ 2017 TFORG WWW.TFORG.COM INFO@TFORG.COM +32 3 201 64 00

Hospital stay related costs are billed according the length of stay (e.g. ICU days). Finally, the hospital charges for the pharmaceuticals, nutrition products, etc. prescribed during the hospital stay. Graph 1: Hospital s tariffs and billing Price levels for the billing-items mentioned above are listed by the regional DHRSS (Department of Human Resource and Social Security), often as advised by regional and national clinical experts and related administrations. These price levels are reviewed by the regional Price Bureaus. The DHRSS will also categorize the drug, diagnosis or treatment into A, B and C specifying what percentage of the costs will be taken into account for reimbursement: A: Reimbursement based on the total amount spent B: Reimbursement based on portion of the total amount spent C: 100% is paid for Out-of-Pocket Above all, the tariffs and categorizations are (sometimes very) different from one province to another. PAGE 11 @ 2017 TFORG WWW.TFORG.COM INFO@TFORG.COM +32 3 201 64 00

Patients healthcare costs and insurance coverage The patient always pays the full amount of the hospital cost himself or herself after receiving care. They can use their social security card; the card s funds are financed by the card owner, the employer and the government. The patient submits the hospital bill/forms to their medical insurance. The insurance provider will calculate to what extent the patient is reimbursed for the care they received based on the type of coverage the program provides and on the categorization (A, B or C). Depending on the type of hospital (tier 1-3), the reimbursement rate will vary within each of the patient s corresponding insurance types. The overall trend is that care provision from more specialized hospitals (i.e. tier 3) is generally reimbursed at lower rates than from tier 1 or 2 hospital. Insurance programs cover care that is obtained within the same province where the patient resides. Care obtained in a facility outside the patient s province is not always entitled to reimbursement, but more and more provinces are making cross-provincial agreements and extending their coverage to include additional provinces. There are several healthcare insurance programs in place: Basic medical insurance and large expenditure/severe diseases aid i. Covers employees, residents, farmers (residents and farmers will merge started in 2016) ii. Financed regionally (through government, households, employer) Social medical subsidy i. For destitute families and people with disabilities ii. Financed regionally (civil affairs) Military medical insurance i. Serving soldiers ii. Financed nationally (military) and at select hospitals Free medical service i. Covers provincial organizations (Hubei, Jiangsu & Guangdong) and national organizations ii. Through regional and national financing (government) Retired public service managers insurance iii. For those who started working before 30 Sept. 1949 iv. Through regional and national financing (government) PAGE 12 @ 2017 TFORG WWW.TFORG.COM INFO@TFORG.COM +32 3 201 64 00

Also within this context, the HC insurance landscape differs from province to province. Depending on the region, there are a different number of insurance types available. These can vary between 3-10 different insurance types/plans. Overall, a patient in the Chinese healthcare reimbursement/insurance system can expect to pay around 50% of their tier 2-3 medical care Out-of-Pocket. Consequently, people who can afford it will subscribe to private insurance policies. We estimate that 10% of patients currently have private healthcare insurance. Finally, each year around 75,000 Chinese patients go abroad for medical treatment, e.g. for oncology (Japan), IVF (Thailand), plastic surgery (S. Korea), etc. Priority segments Private hospitals and military hospitals: Private hospitals that are part of the national healthcare system and that have been accepted by the HC insurance programs, are often more profitable than general (public) hospitals. The main reason is that they tend to concentrate on less expensive pathologies and treatments. For the same reason, military hospitals are financially stronger and invest into more modern equipment and techniques. Provincial capitals: The highest quality care and medical resources are typically found in the capital cities of a given province. Based on the hospital services tariffs, categorization and insurers policies, hospitals in the following regions have superior buying power and more frequently turn to innovative and sophisticated treatment and products: o o o o o o o o Beijing Shanghai Sichuan Guangdong Zhejiang Hunan Shandong Jiangsu PAGE 13 @ 2017 TFORG WWW.TFORG.COM INFO@TFORG.COM +32 3 201 64 00

What business models to apply? Four crucial components for being successful in the Chinese medtech markets are centered around: Preparation: China requires a different preparation and form of operation; something that companies should not be finding out whilst already in the middle of the process. Real partnership: Find local partner and/or staff whom you trust, and who trust you. Understand: Grasp the complexity of the differences in reimbursement, tendering and bidding, buying power, local competition etc., in the different segments. Set priorities: It requires a much more rigorous prioritization of resources and a specific, dedicated, new and improved sales process. PAGE 14 @ 2017 TFORG WWW.TFORG.COM INFO@TFORG.COM +32 3 201 64 00

TforG s Chinese expertise Founded in 1991, TforG Group provides business intelligence and decision support to international MedTech businesses worldwide. Its unique focus is the medical devices and medical technology markets within a hospital context. Our customers operate worldwide and face very different challenges in mature markets and high growth countries. We have over 400 hospitals located in China in our database, providing us with direct access to senior managers and heads of department. Our approach is to establish a partnership with these managers, involving them in our research. They also serve as a great reference, allowing us to expand our research scope to tier 1, 2 and 3: Tier 3: Acute hospitals with typically more than 500 beds, acting on a national level, having a high level of educational and research responsibilities. Tier 2: Acute hospitals having anywhere between 100 and 500 beds, serving more than 1 community. Tier 1: Typically no larger than 100 beds, serving only 1 community. Another interesting profile in our database is the experts and Key Opinion Leaders, covering all major pathologies (consisting of 3-5 experts/kols per pathology). Furthermore, our database provides a number of VIP contacts, such as policy makers and the Ministry of Health (which we visit face-to-face every 3-4 months). These contacts are working closely together with our Chinese field research team, to design patient flows/care tracks for 150 to 160 different diseases. In China, TforG does not outsource any interviews with market specialists, on the grounds that we have our Shanghai-based Greater China regional headquarter. PAGE 15 @ 2017 TFORG WWW.TFORG.COM INFO@TFORG.COM +32 3 201 64 00

TforG Group Ankerrui 8-10 2000 Antwerp Website: www.tforg.com Tel: +32 3 201.64.00 -- Fax: +32 3 201.64.99 -- Email: info@tforg.com PAGE 16 @ 2017 TFORG WWW.TFORG.COM INFO@TFORG.COM +32 3 201 64 00