A STUDY ON INVESTORS PERCEPTIONS TOWARDS DEMATERIALISATION AND INDIAN DEPOSITORY SYSTEM WITH REFERENCE TO KRISHNA AND GUNTUR DISTRICTS OF A.P.

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www.eprawisdom.com EPRA International Journal of Economic and Business Review Inno Space (SJIF) Impact Factor(2016) : 6.484 e-issn : 2347-9671, p- ISSN : 2349-0187 Vol - 4,Issue- 11, November 2016 ISI Impact Factor (2013): 1.259 (UAE) A STUDY ON INVESTORS PERCEPTIONS TOWARDS DEMATERIALISATION AND INDIAN DEPOSITORY SYSTEM WITH REFERENCE TO KRISHNA AND GUNTUR DISTRICTS OF A.P. Mr.B.Hari Babu 1 1 Assistant Professor, Department of Business Management, VR Siddhartha Engineering College, Vijayawada, A.P, India. Dr.B.K.Surya Prakasha Rao 2 2 Prof. & Head, Department of Management Sciences, RVR & JC College of Engineering, Guntur, Andhra Pradesh, India. Dr.B.Srinivasa Rao 3 3 Associate Professor, Department of Mathematics and Humanities, RVR & JC College of Engineering, Guntur, A.P, India. ABSTRACT Depository is an institution or a kind of organization which holds securities with it, in which trading is done among shares, debentures, mutual funds, derivatives, F&O and commodities. A depository holds shares, debentures, bonds and units etc of an investor in electronic form and offers their transactional services towards selling and buying of shares/stocks in stock market also in a transparent manner. In September, 1995 the Government have accepted in principle the proposed law for settling up of depositories and of a central depository for immobilization of physical certificates. The central depository is to be set up as trust to hold the physical custody of shares and effect transfers by book entries without the need to deal and transfer the physical certificates between parties. The present study is an attempt to explore about dematerialization, depositories and to know the investors perceptions towards of Dematerialisation and Indian Depository System with reference to Guntur and Krishna Districts of Andhra Pradesh, India through a survey. On the basis of results, it is concluded that the statements related to awareness, opinions, feelings and perceptions of DEMAT A/c holders are dependent. KEY WORDS: Depository, Physical Certificates, Depository System, DEMAT Account Holders, Central Depository. INTRODUCTION to the industry, trade, commerce for meeting their funds The capital market provides a means for requirement. Dematerialisation is the process by which issuers to raise capital from investors. Capital market is physical certificates of an investor are converted to an a medium for mobilizing the finance out of the savings of equivalent number of securities in electronic form and the community and making it available to the users i.e. credited in the investor s account with his Depository www.eprawisdom.com Vol - 4, Issue- 11, November 2016 161

EPRA International Journal of Economic and Business Review Participants (DPs). Dematerialisation is the foundation of concurrent changes in the capital market in India. The depository is an organization where the securities of a shareholder are held in the form of electronic accounts, in the same way as a bank holds money. A depository interfaces with its investors through its agents called DPs. According to SEBI guidelines, financial institutions, banks, custodians, stock brokers, etc. can become DPs. If an investor wants to utilize the services offered by a depository, he has to open an account with a DP. The main objective of a depository is to reduce settlement risk by minimizing the paperwork involved in trading, settlement and transfer of securities. The principal function of depository is to dematerialize securities and enable their transactions in book-entry form. The securities are transferred by debiting the transferor s depository account and crediting the transferee s depository account. At present two Depository Organisations are working in India - National Securities Depository Limited (NSDL) and Central Depository Services (India) Limited (CDSL). OBJECTIVES OF THE STUDY To know about dematerialization in Indian Capital Market. To know about benefits of depositories in Indian Capital Market. To analyze the awareness and opinions of different DEMAT account holders on Indian Depository system. To analyze the feelings and perceptions of different DEMAT account holders on Indian Depository system. METHODOLOGY OF THE STUDY In order to achieve the objectives stated above data and information have been collected from both the primary and secondary sources. The primary data have been collected through structured questionnaire to DEMAT A/c holders. Secondary data have been collected from depositories websites, books, journals, magazines, etc. Statistical Tools Used The data is analyzed based on the Chi-Square Test. DEMATERIALISATION IN INDIAN CAPITAL MARKET Dematerialisation is the process by which the certificates of an investor available in physical form are converted into an equivalent number of securities in electronic form and credited in the investor s account with his DP. Dematerialised shares do not have any distinctive numbers. These shares are fungible, which means that all the holdings of a particular security will be identical and interchangeable. Conversion of securities from physical (paper) form to electronic form can be achieved by two methods Dematerialization and Immobilization. Under the dematerialization method, the securities issued in physical form are destroyed and exactly equal numbers of securities are created in the depository system, which are credited into the account of the investor. Unlike physical securities, the securities converted into the electronic form do not have any distinctive numbers and they are treated as equal and replaceable in all ways i.e. securities in the electronic form are fungiable. All subsequent transactions (transfer of ownership) of such securities take place in book- entry form. Under the immobilization method, after giving credit in the securities in physical form are stored or lodged with an organization, which acts as a custodian a securities depository. Subsequent transactions in such immobilized securities take place through book entries. The securities are held by the depositary in a physical form in its own vaults, but the transfer of securities takes place; through book entries. India has adopted dematerialization method where as immobilization method has been adopted by some of the countries like Hong Kong, USA, Japan. Japan has adopted both dematerialization as well as immobilization for achieving a paperless securities market. Whether a country has adopted dematerialization or immobilization, the investor has a right to get the securities converted back into physical form through a process called as rematerialization, in case of need. Depositary system is concerned with conversion of securities, from physical to electronic form, settlements of trades in electronic segment transfer of ownership of shares and electronic custody of securities. All securities to the depositories are identical in all respects and one thus fungiable. Sampling A sample of 484 DEMAT A/c holders in urban and semiurban areas are taken for the study to know the awareness, opinions, feelings and perceptions on Indian Depository System. Two districts Guntur and Krishna are covered for the study. The places covered are Guntur, BENEFITS OF DEPOSITORIES IN Mangalagiri, Tenali, Bapatla, Narasaraopet, Vijayawada, INDIAN CAPITAL MARKET Gudivada and Machilipatnam. The data and information At present there are two Depository collected through questionnaire are properly analysed and Organisations working in India - National Securities inferred. Depository Limited (NSDL) and Central Depository Services www.eprawisdom.com Vol - 4, Issue- 11, November 2016 162

e-issn : 2347-9671, p- ISSN : 2349-0187 Mr.B.Hari Babu, Dr.B.K.Surya Prakasha Rao & Dr.B.Srinivasa Rao (India) Limited (CDSL). The benefits of depositories in Reduction in brokerage by many brokers for Indian Capital Market are as follows: trading in dematerialized securities Elimination of bad deliveries Reduction in handling of huge volumes of paper Elimination of all risks associated with physical Periodic status reports certificates Elimination of problems related to change of No stamp duty address of investor Immediate transfer and registration of securities Elimination of problems related to transmission Faster settlement cycle of demat shares Faster disbursement of non cash corporate Elimination of problems related to selling benefits like rights, bonus, etc. securities on behalf of a minor Ease in portfolio monitoring DATA ANALYSIS Table No. 1: ness level of DEMAT Account holders on Capital Market, Depository System, Depositories and Depository Participants. Extremely Highly Somewhat Not 1. ness level about Capital Markets 2. ness level about Depository System 3. ness level about the services of Depositories 4. ness level about Depository Participants (DPs) Services 156 134 107 55 32 484 186 124 102 45 27 484 116 114 112 85 57 484 136 104 102 95 47 484 594 476 423 280 163 1936 : ness level of DEMAT A/c holders on different statements in the contingency table are independent. : ness level of DEMAT A/c holders on different statements in the contingency table are dependent. * ness Cross tabulation Frequency ness 1 2 3 4 5 1 Observed 156 134 107 55 32 484 2 Observed 186 124 102 45 27 484 3 Observed 116 114 112 85 57 484 4 Observed 136 104 102 95 47 484 594 476 423 280 163 1936 = 61.108 The at 5% level of significance for 12 degrees of freedom [(r-1) (c-1) = (4-1) x (5-1) = 12] is 21.026 Hence we conclude that awareness level of DEMAT A/c holders on different statements in the contingency table are dependent. www.eprawisdom.com Vol - 4, Issue- 11, November 2016 163

EPRA International Journal of Economic and Business Review Table No. 2: Opinions of DEMAT A/c holders on Depository System; DEMAT Accounts, Depositories and Depository Participants. Excellent Very Good Satisfactory Poor Good 1. Opinion about Depository system 136 184 77 60 27 484 2. Opinion about Depository 123 145 93 52 71 484 Participants (DPs) Services 3. View about the service charges levied 113 135 105 33 98 484 for operating DEMAT 4. Observation about the services 133 125 115 73 38 484 offered by depositories 5. Level of satisfaction about the fee structure of depository system 103 115 95 103 68 484 608 704 485 321 302 2420 : Opinions of DEMAT A/c holders on different statements in the contingency table are independent. : Opinions of DEMAT A/c holders on different statements in the contingency table are dependent. * Opinions Cross tabulation Frequency Opinions = 130.1 1 2 3 4 5 1 Observed 136 184 77 60 27 484 2 Observed 123 145 93 52 71 484 3 Observed 113 135 105 33 98 484 4 Observed 133 125 115 73 38 484 5 Observed 103 115 95 103 68 484 608 704 485 321 302 2420 The at 5% level of significance for 16 degrees of freedom [(r-1) (c-1) = (5-1) x (5-1) = 16] is 26.296 Hence we conclude that opinions of DEMAT A/c holders on different statements in the contingency table are dependent. www.eprawisdom.com Vol - 4, Issue- 11, November 2016 164

e-issn : 2347-9671, p- ISSN : 2349-0187 Table No. 3: Satisfaction levels of DEMAT A/c holders on Depository System, DEMAT Accounts, Depositories and Depository Participants. Highly Satisfied Moderately Dissatisfied Highly Satisfied Satisfied Dissatisfied 1. Overall satisfaction level about 183 135 105 43 18 484 the services of Depositories 2. Feel about securities trading 163 145 125 40 11 484 through DEMAT 3. Level of satisfaction about 143 165 115 51 10 484 receiving of regular statements of DEMAT account 4. Level of satisfaction about the 133 175 105 59 12 484 annual charges of selected trading company 622 620 450 193 51 1936 : Satisfaction levels of DEMAT A/c holders on different statements in the contingency table are independent. : Satisfaction levels of DEMAT A/c holders on different statements in the contingency table are dependent. Mr.B.Hari Babu, Dr.B.K.Surya Prakasha Rao & Dr.B.Srinivasa Rao * Satisfaction Level Cross tabulation Frequency Satisfaction Level 1 2 3 4 5 1 Observed 183 135 105 43 18 484 2 Observed 163 145 125 40 11 484 3 Observed 143 165 115 51 10 484 4 Observed 133 175 105 59 12 484 622 620 450 193 51 1936 = 25.954 The at 5% level of significance for 12 degrees of freedom [(r-1) (c-1) = (4-1) x (5-1) = 12] is 21.026 Hence we conclude that satisfaction levels of DEMAT A/c holders on different statements in the contingency table are dependent. Table No. 4: ness level regarding different functions and services provided by Depository System. S.No. Functions and Services Provided by Extremely Highly Somewhat Not Depository System 1 Knowledge About NSDL or CDSL 82 194 179 24 5 484 2 Knowledge about Depositories Act 1996 24 92 232 58 78 484 3 Procedure of Account Opening 97 179 169 29 10 484 4 Nomination Facility 73 155 198 44 14 484 5 International Security Identification 39 58 237 97 53 484 Number (ISIN) 6 Transaction Statement of DEMAT Account 97 198 155 34 0 484 7 Lending and Borrowing of DEMAT 29 155 247 34 19 484 Securities 8 Freezing of DEMAT Account 39 155 174 73 43 484 9 Rematerialization of DEMAT Securities 39 160 203 43 39 484 519 1346 1794 436 261 4356 www.eprawisdom.com Vol - 4, Issue- 11, November 2016 165

EPRA International Journal of Economic and Business Review : ness level of DEMAT A/c holders on functions and services provided by Depository System in the contingency table are independent. : ness level of DEMAT A/c holders on functions and services provided by Depository System in the contingency table are dependent. Functions and Services = 556.1 Functions & Services * ness Cross tabulation ness Frequency 1 2 3 4 5 1 Observed 82 194 179 24 5 484 2 Observed 24 92 232 58 78 484 3 Observed 97 179 169 29 10 484 4 Observed 73 155 198 44 14 484 5 Observed 39 58 237 97 53 484 6 Observed 97 198 155 34 0 484 7 Observed 29 155 247 34 19 484 8 Observed 39 155 174 73 43 484 9 Observed 39 160 203 43 39 484 519 1346 1794 436 261 4356 The at 5% level of significance for 32 degrees of freedom [(r-1) (c-1) = (9-1) x (5-1) = 32] is 46.194 Hence we conclude that awareness level of DEMAT A/c holders on functions and services provided by Depository System in the contingency table are dependent. Table No. 5: Perceptions towards Dematerialization and Indian Depository System S.No. Highly Agree Neutral Disagree Highly Agree Disagree 1 DEMAT Account is the most 276 194 14 0 0 484 secure form of keeping securities 2 There is Quick Transfer of 174 252 58 0 0 484 Ownership in case of DEMAT Securities 3 Depositary System reduces 145 261 68 10 0 484 chances of Bad Delivery 4 Depositary System reduces 179 261 44 0 0 484 the Paper Work to be done by Broker 774 968 184 10 0 1936 www.eprawisdom.com Vol - 4, Issue- 11, November 2016 166

e-issn : 2347-9671, p- ISSN : 2349-0187 : Perceptions of DEMAT A/c holders on different statements in the contingency table are independent. : Perceptions of DEMAT A/c holders on different statements in the contingency table are dependent. * Perceptions Cross tabulation Perceptions Frequency 1 2 3 4 1 Observed 276 194 14 0 484 2 Observed 174 252 58 0 484 3 Observed 145 261 68 10 484 4 Observed 179 261 44 0 484 774 968 184 10 1936 = 129.3 Mr.B.Hari Babu, Dr.B.K.Surya Prakasha Rao & Dr.B.Srinivasa Rao The at 5% level of significance for 9 degrees of freedom [(r-1) (c-1) = (4-1) x (4-1) = 9] is 16.919 Hence we conclude that perceptions of DEMAT A/c holders on different statements in the contingency table are dependent. CONCLUSION To sum up, the awareness level, opinions, feelings and perceptions of DEMAT A/c holders on Indian Depository System is satisfactory. REFERENCES 1. George, Philip (1996), Towards a Paperless Settlement System, Business World, October, pp. 134-135. 2. Shah, Mahesh, A Care for Depositories in India, The Management Accountant, April 1996. 3. Shah, Ravi, Understanding Dematerialization, The Management Accountant, 2002. 4. Gordon, E., & Natarajan, K., Capital Market in India, Mumbai, Himalaya Publishing House, 2007. 5. Prof. Kaushal A. Bhatt and Prof. Kinjal Bhatt (2012), Financial Performance Evaluation of Depositories in India (A Comparative study of NSDL and CDSL), International Journal of Scientific and Research Publications, Volume 2, Issue 2, February 2012, pp 1-7. 6. Prof.B.K.Surya Prakasha Rao and Mr.B.Hari Babu (2013), Role and Growth of NSDL in Indian Depository System, International Journal of Advance Research in Computer Science and Management Studies, Volume 1, Issue 7, December 2013, pp 190 197. 7. Dr.B.Venu Gopal and Dr. Ch.Rama Prasada Rao (2014), A Comparative Study on Depository and Depository Participants with Reference ROI and ROA, MITS International Journal of Business Research (MIJBR), July December 2014, Volume 1, Issue 2, pp 7-15. 8. Dr. Pawan Verma and Dr. Shiv Ram Singh Jhajharia, A Study on Depositories and their Role in the Indian Capital Market, International Journal of Research and Scientific Innovation (IJRSI), December-2015, Volume III Issue I, pp 379-381. 9. Prof.B.K.Surya Prakasha Rao and Mr.B.Hari Babu (2016), Role and Growth of CDSL in Indian Depository System, VR Siddhartha Journal of Business Management, March, 2016, pp 69-74. 10. Dr. Rajnikant Kumar (2016), Role of National Securities Depository Limited (NSDL) in Growth of Indian Capital Market, International Journal of Multidisciplinary Advanced Research Trends, Volume III, Issue 1(1), 2016, pp 85-108. www.eprawisdom.com Vol - 4, Issue- 11, November 2016 167