Classic Credit Card Standard European Consumer Credit Information

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Classic Credit Card Standard European Consumer Credit Information 1. Identity and contact details of the creditor Creditor Bank of Ireland Address Head Office, 40 Mespil Road, Dublin 4. Telephone number (01) 682 0224 Fax number (01) 682 0223 Web address www.bankofireland.com 2. Description of the main features of the credit product The type of credit The total amount of credit This means the ceiling or the total sums made available under the credit The conditions governing the drawdown This means how and when you will obtain the money The duration of the credit Instalments and, where appropriate, the order in which instalments will be allocated Classic Credit Card Corresponds with total amount of credit stated in your credit. The typical limit for a new customer is 1,500. You will have to: - furnish proof of address and identification to comply with anti-money laundering legislation - Complete our Classic application form and return it to us - Obtain our approval to issue the credit card to you with an approved credit limit. We have absolute discretion on whether or not to issue this approval - Provide security, if any (see sureties required below) Open - ended but subject to the Bank s and your termination rights set out in the credit You will have to pay the following: frequency of repayment is instalments monthly. The minimum sum due for payment by you is specified on each statement. The minimum sum is the outstanding balance shown on the statement if less than 5 or the greater of 5 or 2.5% of the outstanding balance. You must pay this or more to the Bank within 25 days from your statement date. We will only consider a payment made when it is received by us and credited to your Account. We will apply payments towards what you owe us in the following order: (i) Any monthly payment due to us under a payment plan as described in the Conditions of Use (oldest first) (ii) Interest on any fees and transactions, which you have not paid when due to us, excluding interest on cash advances Page 1 of 5

Instalments and, where appropriate, the order in which instalments will be allocated (continued) (iii) Account fees and charges other than annual fees and cash advance fees (iv) Insurance premiums (v) Annual fees (vi) Interest on cash advances (vii) Cash advance fees (viii) Balance transfers (ix) Purchases shown on previous statements or the latest statement (x) Cash advances shown on previous statements or the latest statement (xi) Transactions and amounts you owe us that have not yet appeared on your statement in the same order as above (xii) Amounts owing but not yet due under payment plans (oldest first) Interest and/or charges will be payable inthe above manner. The total amount you will have to pay This means the amount of borrowed capital plus interest and possible costs related to your credit Sureties required This is a description of the security to be provided by you in relation to the credit Representative example based on credit card purchase of 1,500. Assuming purchase of 1,500 repaid in equal instalments over a 12 month period. The total amount repayable by customer is 1,683.76 which includes initial limit of 1,500 and a total cost of 183.76. None required. 3. Costs of the credit The borrowing rate or, if applicable, different borrowing rates which apply to the credit. The borrowing rate or, if applicable, different borrowing rates which apply to the credit Annual Percentage Rate of charge (APR) This is the total cost expressed as an annual percentage of the total amount of credit. The APR is there to help you compare different offers Annualised rate purchases - 16.12% variable Annualised rate cash advances - 21.36% variable Balance transfer rate - 3.9% APR fixed for first 6 months or introductory rate on purchases - 0% fixed for first 6 months APR purchases - 19.9% variable APR cash advances - 26.0% variable Payment plan APR - 6.9% variable Representative example of credit card purchase at standard interest rate of 16.12% variable. Typical APR of 19.9% variable including annual Government stamp duty of 30. Assuming purchase of 1,500 repaid in equal instalments over a 12 month period. The total amount repayable by customer is 1,683.76 which includes initial purchase of 1,500 and a total cost of credit of 183.76. Page 2 of 5

Is it compulsory, in order to obtain the credit or to obtain it on the terms and conditions marketed, to take out - an insurance policy securing the credit, or - another ancillary service contract, if the costs of these services are not known by the creditor they are not included in the APR Related costs Amount of costs for using a specific means of payment (e.g. a credit card) No No None Cross border handling fee: Transactions in Euro - No charge All other transactions - 1.75% of value of transaction Cash advance fee: Transactions in Euro - 1.5% subject to a minimum of 2.54 per transaction. Non Euro transactions - cash advance fee of 1.5% will be applied to a Euro converted amount including the 1.75% cross border handling fee referred to above, subject to a minimum of 2.54 per transaction. A processing fee of 1%, minimum 1.27 and maximum 6.35 will be charged where payment to a credit card is made by foreign cheque. Any other costs deriving from the credit Conditions under which the above mentioned costs related to the credit can be changed Government stamp duty: 30.00 Copy statement fee: for the 1st page of each individual statement: 3.80, for each subsequent page of statement: 2.50 Bank of Ireland reserves the right at all times to vary any or all applicable interest rates, fees or charges by giving notice to you by whatever means the Bank deems appropriate in its discretion. In general where the variation is to your benefit the Bank may implement the variation with immediate effect and notify you thereafter. The Bank will notify you of any interest rate change in advance Costs in the case of late payments Missing payments could have severe consequences (e.g. forced sale) and make obtaining credit more difficult You will be charged the following for missing payments in addition to normal interest; Late payment fee: 7.50 Unpaid cheques/direct debits/standing orders: 5.00 Overlimit fee: 7.50 Failure to maintain monthly minimum payments may result in your card and the card(s) of additional cardholders being declined for further authorisations and no longer accepted for purchases or for use in any ATM. Page 3 of 5

4. Other important legal aspects Right of withdrawal You have the right to withdraw from the credit within a period of 14 calendar days Early repayment You have the right to repay the credit at any time in full or partially Yes Yes Consultation of a database The creditor must inform you immediately and without charge of the result of a consultation of a database, if a credit application is rejected on the basis of such a consultation. This does not apply if the provision of such information is prohibited by European Community law or is contrary to objectives of public policy or public security Right to a draft credit You have the right, upon request, to obtain a copy of the draft credit free of charge. This provision does not apply if the creditor is at the time of the request unwilling to proceed to the conclusion of the credit with you The period of time during which the creditor is bound by the pre-contractual information This information is valid from 18th December 2012 until further notice Page 4 of 5

5. Additional information in the case of distance marketing of financial services (a) concerning the creditor Registration The supervisory authority The Registered Number of the Bank in the Companies Office is C-1 and its VAT number is IE8Y42002P. Bank of Ireland is regulated by the Central Bank of Ireland. (b) concerning the credit Exercise of the right of withdrawal The law taken by the creditor as a basis for the establishment of relations with you before the conclusion of the credit Clause stipulating the governing law applicable to the credit and/or the competent court Language regime You may cancel the credit card within 14 days of receipt of the credit card by sending a notice in writing to Bank of Ireland Credit Cards, PO Box 1102, Dublin 2, quoting details of the. If you cancel the credit card, your purchase/ payment insurance, if any, will also be cancelled. If you wish to cancel your card protection insurance, if any, you will need to contact Homecare Insurance Limited at PO Box 3899, Dublin 1. You may terminate the credit card at any time without penalty by sending a notice in writing together with your credit card(s) cut in half vertically to Bank of Ireland Credit Cards, PO Box 1102, Dublin 2, and repaying any balance then outstanding on the account including any amount subject to a payment plan. The Bank s relations with you are governed by Irish law. The credit is governed by and construed in accordance with the laws of Ireland. The courts of Ireland have jurisdiction in any matter arising from it. Information and contractual terms will be specified in English. With your consent, we intend to communicate in English during the duration of the credit. (c) concerning redress Existence of and access to out-of-court complaint and redress mechanism If you wish to make a complaint you may do so by writing to us at Bank of Ireland Credit Cards, PO Box 1102, Dublin 2. In the event that you are not satisfied with our response you can refer the matter to the Financial Services Ombudsman by writing to The Financial Services Ombudsman, Third floor, Lincoln House, Lincoln Place, Dublin 1. Page 5 of 5