The 2010 William King Cole Effective Local Government Series

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The Texas City Management Association (TCMA) Presents The 2010 William King Cole Effective Local Government Series Session I Basics January 28-29, 2010 Texas Municipal Center First Floor Conference Room Austin About the William King Cole Series This nationally respected educational program named posthumously in honor of William King Cole, a respected friend to TCMA and former Texas city manager focuses on knowledge, commitment, and ethics in the spirit of King. Session I of the William King Cole Series introduces the fundamentals of city management the basic, core duties and responsibilities of today s city management professional and Session II continues to build on this foundation by presenting different educational modules to complement what was learned previously. Both sessions feature comprehensive discussion, top-notch instruction, and ample networking opportunities. Please note that these two sessions are independent of each other. Although most people attend both sessions, attendance at Session I is not a prerequisite for attending Session II. Session II Advanced March 25-26, 2010 DoubleTree Hotel Campbell Centre Dallas TWO PROGRAMS ADDRESSING THE FUNDAMENTALS OF CITY MANAGEMENT Who Should Attend? New city managers Assistant city managers Department heads College and university students Those who aspire to become a city manager YOU!

TEXAS CITY MANAGEMENT ASSOCIATION William King Cole Series Session I Basics January 28-29, 2010 Texas Municipal Center First Floor Conference Room 1821 Rutherford Lane Austin Thursday, January 28 8:00 8:30 a.m. Registration and Continental Breakfast 8:30 8:45 a.m. Welcome TCMA President Courtney Sharp, City Manager, Midland 8:45 9:15 a.m. Making the Connection This session will discuss collaboration and networking opportunities that are key elements to the city management profession. David Harris, Assistant City Manager, Schertz; and Lambert Little, City Administrator, Hico 9:15 10:15 a.m. How Did We Get Here? A History of the City Management Profession A former city manager and the author of City Government That Works: The History of Council-Manager Government in Texas explains how the council-manager form of government evolved. Terrell Blodgett, Mike Hogg Professor Emeritus in Urban Management, LBJ School of Public Affairs, The University of Texas at Austin 10:15 10:30 a.m. Break 10:30 a.m. Noon Basic Duties of a City Manager Addresses ICMA Practices Groups 3 (Functional and Operational Expertise and Planning), 5 (Quality Assurance), 6 (Initiative, Risk Taking, Vision, Creativity, and Innovation), and 10 (Budgeting) What does a day in the life of a city manager look like? In a nutshell, what are the essential responsibilities of a city manager? TCMA President Courtney Sharp, City Manager, Midland; and Ken Roberts, City Manager, Selma Noon 1:00 p.m. Luncheon 1:15 2:30 p.m. The Ethical Realities of Public Service Addresses ICMA Practices Groups 5 (Quality Assurance) and 6 (Initiative, Risk Taking, Vision, Creativity, and Innovation) What are the basic concepts of public sector ethics? What practical, specific procedures can you establish to help make ethics an integral part of your personal and organizational life? Karen Daly, Assistant City Manager, Sugar Land; and Nick Finan, Executive Director of Management Services, Texas City 2:30 2:45 p.m. Break

2:45 4:00 p.m. The Fundamentals of Budgeting and Finance Addresses ICMA Practices Groups 3 (Functional and Operational Expertise and Planning) and 10 (Budgeting) How do you develop a fiscally-sound budget for your city? What policies and procedures can you adopt to help you maintain the stability of your organization s finances? Clifford Blackwell, Finance Director, Forest Hill; and Frank Simpson, City Manager, Missouri City 4:00 5:00 p.m. Roundtable Discussions with Area City Managers Friday, January 29 8:00 8:30 a.m. Continental Breakfast 8:30 10:00 a.m. Council/Manager/Staff Relations Addresses ICMA Practices Groups 5 (Quality Assurance) and 6 (Initiative, Risk Taking, Vision, Creativity, and Innovation) How do city management professionals establish and maintain successful relationships and work effectively with the city council and city staff? Brenda Eivens, City Manager, Cedar Park; Jennifer Fadden, City Manager, Colleyville; and Shana Yelverton, City Manager, Southlake 10:00 10:15 a.m. Break 10:15 11:45 a.m. Municipal Law 101 Addresses ICMA Practices Groups 3 (Functional and Operational Expertise and Planning) and 12 (Human Resources Management) With which basic municipal laws must you be familiar? Statutes covering such issues as open government, ethics, employment, and purchasing will be discussed. Scott Houston, Director of Legal Services, Texas Municipal League; and Laura Mueller, Legal Counsel, Texas Municipal League 11:45 a.m. Noon Questions and Answers Noon Adjourn

TEXAS CITY MANAGEMENT ASSOCIATION William King Cole Series Session II Advanced March 25-26, 2010 DoubleTree Hotel Campbell Centre Dallas Thursday, March 25 7:30 8:00 a.m. Registration and Continental Breakfast 8:00 8:15 a.m. Welcome and Continental Breakfast TCMA President Elect Bill Keffler, City Manager, Richardson 8:15 8:45 a.m. Making the Connection This session will discuss collaboration and networking opportunities that are key elements to the city management profession. David Harris, Assistant City Manager, Schertz; and Lambert Little, City Administrator, Hico 8:45 10:00 a.m. Leadership Addresses ICMA Practices Groups 1 (Staff Effectiveness), 2 (Policy Facilitation), 5 (Quality Assurance), 6 (Initiative, Risk Taking, Vision, Creativity, and Innovation), 8 (Democratic Advocacy and Citizen Participation), 14 (Advocacy and Interpersonal Communication), 17 (Integrity), and Ethics What skills are necessary for you to be an effective and respected leader of your staff, advisor to your city council, and servant to your citizens? How can you inspire and motivate those you lead and serve? TCMA Past President Tom Muehlenbeck, City Manager, Plano 10:00 10:15 a.m. Break 10:15 11:45 a.m. Communicating Effectively Both Internally and Externally Addresses ICMA Practices Groups 8 (Democratic Advocacy and Citizen Participation), 14 (Advocacy and Interpersonal Communication), and 16 (Media Relations) Everyone agrees that it is essential for city officials to develop good communication skills to deliver the city s message. But what specifically are those skills, and how do you go about developing them? Lea Dunn, Deputy City Manager, Addison; and Anna Doll, Deputy City Manager, Grand Prairie 11:45 a.m. 1:00 p.m. Luncheon 1:00 2:15 p.m. Managing City Council, City Staff, and Family Expectations Addresses ICMA Practices Groups 1 (Staff Effectiveness), 17 (Integrity), and 18 (Personal Development) In a profession where there is no such thing as a nine-to-five, Monday-through-Friday schedule, how do you balance all the aspects of your life that need attention professional, family, social, and personal? Karen Daly, Assistant City Manager, Sugar Land; Kim Foutz, Assistant City Manager, Temple; and Bob Hart, City Manager, Kennedale 2:15 2:30 p.m. Break

2:30 4:00 p.m. Economic Development and Growth Issues Addresses ICMA Practices Groups 3 (Functional and Operational Expertise and Planning), 4 (Citizen Service), and 5 (Quality Assurance) Allen Bogard, City Manager, Sugar Land; Joe Esch, Executive Director Business and Intergovernmental Relations, Sugar Land; and John Kessell, Executive Director of Development Services, McKinney 4:00 5:00 p.m. Do s and Don ts of Business and Social Etiquette David Harris, Assistant City Manager, Schertz Friday, March 26 8:00 8:30 a.m. Continental Breakfast 8:30 10:00 a.m. Human Resources and City Management Addresses ICMA Practices Groups 3 (Functional and Operational Expertise and Planning), 4 (Citizen Service), 5 (Quality Assurance), and 12 (Human Resources Management) This session explores the purpose and role of human resources and demonstrates how an effective human resources department assists city management in proactively addressing issues relative to talent acquisition and retention, employee relations management, training/development, and workplace conflict all of which are facilitated through two-way communication. Martha Butz, Human Resources Director, Highland Village; and Tadd Phillips, Human Resource Director, McKinney 10:00 10:15 a.m. Break 10:15 11:45 a.m. New City Managers Experiences: Be Careful What You Wish for Addresses ICMA Practices Groups 3 (Functional and Operational Expertise and Planning), 4 (Citizen Service), and 5 (Quality Assurance) Newly appointed city managers discuss their experiences as new kids on the block and describe what they wished they would have known before their appointment. Linda Humble, City Manager, Rowlett; Bruce Pearson, City Manager, Cibolo; and George Salzman, City Manager, La Coste 11:45 a.m. Noon Questions and Answers Noon Adjourn

General Information REMINDER: SESSION I IS LIMITED TO THE FIRST 75 PAID REGISTRANTS! Register online and save $25 off all the prices below. Registration and Fees Session I: Register by 5:00 p.m. (CST) on Friday, January 15, and receive the discounted early registration fee of $250. You will save $50 off the standard registration fee! For registrations received at TML after 5:00 p.m. (CST) on January 15, the registration fee is $300. Session II: Register by 5:00 p.m. (CST) on Friday, March 12, and receive the discounted early registration fee of $250. You will save $50 off the standard registration fee! For registrations received at TML after 5:00 p.m. (CST) on March 12, the registration fee is $300. SPECIAL NOTE! If you register for BOTH sessions by January 15, 2010, the total fee is only $395! The registration fee includes your tuition, course materials, continental breakfast on Thursday and Friday, lunch on Thursday, and daily refreshments. Cancellation and Substitution Policy If you are registered and cannot attend, we encourage you to send a substitute. If you cannot send a substitute, a $45 cancellation fee will be assessed if written cancellation is received by 5:00 p.m. (CST) on January 15 if you registered for Session I or March 12 if you registered for Session II. No refunds will be honored after January 15 or March 12, respectively. Hotel Accommodations Session I: DoubleTree North Hotel 2.32 miles to the Texas Municipal Center The DoubleTree North Hotel, located at 6505 North IH-35, is offering a room rate of $109 (Friday-Saturday) or $129 (Sunday-Thursday) with one complimentary breakfast. To receive this rate, call 512-454-3737 and mention the Texas Municipal League corporate account number 560030697. Holiday Inn Express 3.21 miles to the Texas Municipal Center The Holiday Inn Express, located at 8500 North IH-35, is offering a room rate of $99, which includes a manager s reception (Tuesday- Wednesday), breakfast bar, and free wireless. To receive this rate, call 512-821-0707 and mention the Texas Municipal League. Hyatt Place Austin-North Central 1.72 miles to the Texas Municipal Center The Hyatt Place Austin-North Central, located at 7522 North IH-35, is offering a room rate of $119, including a continental breakfast, free Wi-Fi, and parking. You can make reservations online at www.austinnorthcentral.place.hyatt.com using the group/corporate code CR33233, or call 888-492-8847 or 512-323-2121 and mention the Texas Municipal League. La Quinta 1.65 miles to the Texas Municipal Center La Quinta, located at 7622 North IH-35, has a room rate of $84 for one person, which includes a deluxe breakfast and a manager s reception with food and beverage Monday-Thursday (5:30 7:00 p.m.). To receive this rate, call 512-467-1701 and mention the Texas Municipal League. Session II: DoubleTree Hotel Campbell Centre, located at 8250 North Central Expressway in Dallas, is offering a $114 rate for single and double. Call 214-691-8700 and make reservations under the name Texas City Management Association, William King Cole. For this rate and room availability to be honored, reservations must be made by March 3. Complimentary covered and surface parking are available. Dress Code The dress code for all workshop functions is business casual. Please remember that meeting room temperatures vary and plan accordingly. Car Rentals (two choices) AVIS discounts are available by making reservations online at www.avis.com or by phone at 800-331-1600. The Avis World Wide Discount (AWD) Number is J867208. Enterprise Corporate Class discounts are available at www.enterprise.com, or by calling 800-736-8222. Your Corporate Class number is Y21222 and can be accessed by entering the association acronym, TEX, at the Corporate Reservation section of the Web site. Special Accommodations Please let us know on the registration form if you need special accommodations of any kind. WE WANT TO HELP! In order to respond to any special requests, we would appreciate as much advance notice as possible. Thank you. Questions Please call us at 512-231-7400, or e-mail wkcole@tml.org, if you have any questions. We re here to help.

Registration The Texas City Management Association (TCMA) Presents The 2010 William King Cole Effective Local Government Series 1 2 3 THREE WAYS TO REGISTER: (Your registration will not be processed until payment is received.) Register online with credit card payment at: www.tml.org (click on Training ) Fax this form with credit card payment to: 512-231-7495 Mail this form with payment to: TML Administrative Services 1821 Rutherford Lane, Suite 400 Austin, TX 78754-5128 You may copy this form as needed for additional registrations. SESSION I BASICS: January 28-29, 2010 (Session I is limited to the first 75 paid registrants!) o $250 if received by January 15, 2010 o $300 if received after January 15, 2010 SESSION II ADVANCED: March 25-26, 2010 o $250 if received by March 12, 2010 o $300 if received after March 12, 2010 o $395 if registering for BOTH sessions by January 15, 2010 TOTAL PAYMENT Your badge and confirmation will be mailed to you in advance; please bring them Your with badge(s) you and confirmation(s) will be mailed to you in advance. If an e-mail address is provided, you will also receive confirmation(s) by e-mail. Please type or print below. Register Online and Save $25 off all the prices below! Full Name: Badge Name: Title: City/Organization: Address: City: State: Zip: Phone: Fax: E-mail: I require the following special accommodations: William King Cole 2010 CREDIT CARD PAYMENTS: o MasterCard o Visa o Am Ex o Discover Cardholder's Name (Please Print) Acct # Signature Exp. Date FOR TML OFFICE USE ONLY: Business Check $ Personal Check $ Total $ Batch No. Id #

The Texas City Management Association 1821 Rutherford Lane, Suite 400, Austin, Texas 78754-5128 512-231-7400 www.tcma.org