Franchise Tax Board Intercept Collection Pilot Program. Finance/Administration Committee March 28, 2017

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Franchise Tax Board Intercept Collection Pilot Program Finance/Administration Committee March 28, 2017

Write-off Statistics (2011-2016) Uncollectible revenue averages approx. $2,200,000 annually Annual write-off percentage ranges from 0.80 to current low of 0.38 Write-off percentage <1% is good Write-offs are referred to 3 rd party collection agency with annual average recovery 21% Over $1.7 million average annual uncollected revenue outstanding 2

Write offs by City (2016) Commercial Residential Industrial Public Total % of total Alameda 6,746.93 20,917.18 27,664.11 2.50 Alamo 60.46 4,600.93 4,661.39 0.42 Albany 1,473.20 4,015.65 5,488.85 0.50 Berkeley 6,799.04 32,131.46 319.79 39,250.29 3.55 Castro Valley 3,087.81 18,505.78 21,593.59 1.95 Crockett 346.70 2,733.08 3,079.78 0.28 Danville 1,378.35 6,087.42 7,465.77 0.68 Diablo 709.90 709.90 0.06 El Cerrito 817.03 10,844.16 11,661.19 1.05 El Sobrante 3.22 1,994.22 1,997.44 0.18 Emeryville 17.41 358.92 376.33 0.03 Hayward (374.44) 29,552.62 (203.54) 28,974.64 2.62 Hercules (120.03) 15,048.54 14,928.51 1.35 Kensington 1,664.26 1,664.26 0.15 Lafayette 166.06 1,434.43 1,600.49 0.14 Moraga (239.94) 3,665.48 3,425.54 0.31 Oakland 96,560.30 475,096.28 30,886.30 (39.97) 602,502.91 54.50 Orinda 2.58 6,138.38 6,140.96 0.56 Piedmont 1,811.61 1,811.61 0.16 Pinole 1,826.86 8,851.30 10,678.16 0.97 Pleasant Hill 1,363.41 1,363.41 0.12 Richmond 2,687.98 175,551.96 658.60 178,898.54 16.18 Rodeo (66.54) 7,774.84 7,708.30 0.70 San Leandro 8,444.01 48,373.33 (144.23) 56,673.11 5.13 San Lorenzo 357.53 15,980.67 16,338.20 1.48 San Pablo 240.26 19,462.27 19,702.53 1.78 San Ramon 884.20 8,061.56 8,945.76 0.81 Walnut Creek 12,360.11 7,810.25 20,170.36 1.82 Totals 145,123.35 928,875.63 31,516.92 (39.97) 1,105,475.93 100.00 3

Why is debt not collected? Customers cannot be identified or located (i.e., relocation, fraud, etc.) Customers refuse to pay Economic downturn/customer inability to pay Bankruptcy filing Judgments and liens are impractical 4

Debt Recovery and Collections Uncollectible debt decreases revenue and impacts budget Debt mitigation is necessary for overall financial health Improved collection activities contributes to the revenue stream Pilot program for residential accounts 5

Revenue Recovery Opportunity State Interagency Intercept Collection (IIC) program intercepts payments from: 1. State Income Tax Refunds 2. Unclaimed Property Division 3. California State Lottery Winnings SB184 -Special District participation 6

State Interagency Intercept Program (IIC) The IIC program collects on accounts that CBA is unsuccessful collecting The IIC program is only available to state and regional agencies $2.00 flat fee for each successful collection 7

How much can an agency recover? The FTB currently collects for 380 agencies statewide Majority of money is intercepted via state income tax refunds: 70% * of filers received a refund Results vary, but interception rates of 10-20% are not uncommon Estimated IIC recovery of an additional $179,000 to $359,000 annually * IRS 2016 data 8

Next Steps Task Date State Application Approval Complete 2016 State Filing of Intent to Participate Complete 2016 Develop protocols and training for file transmission July 2017 Customer notification of intent to file October 2017 Submittal of debt information to State December 2017 Payment received from State Jan - May 2018 9

Questions? 10

Private Well Water Testing Finance/Administration Committee March 28, 2017

Introduction Key Question: Should the District provide analytical services to customers for testing their private wells? Agenda Scope of Services Considerations Recommendations 2

Scope of Services Analytical Assume non-potable use irrigation only Suggested analyses: Metals: calcium, magnesium, manganese, iron, sodium, zinc Conductivity, alkalinity, hardness, nitrate, ph, sulfate, total dissolved solids Estimated cost for the suite is $900 Customer may choose a subset of these analyses Other analyses, including volatile and semi-volatile compounds could be performed upon request, but have high cost and restrictive sampling requirements 3

Scope of Services Non-Analytical Before analysis Customer contact, understanding their need Sampling and sample handling instructions Sampling kit: containers, chain of custody forms, labels, preserving reagents, gloves, blue ice Holding time considerations and shipping After analysis Quality control, data approval, lab report Understanding the report and interpreting the results Invoicing and receiving payments 4

Considerations Customers lack experience in sample collection, which could affect reliability of results Lab is not set up to accommodate retail customers District lab data quality is excellent, but analytical and programmatic costs are higher than commercial labs District staff expertise in groundwater is limited 5

Recommendations Long-term: Need addressed through implementation of Sustainable Groundwater Management Act (SGMA) Groundwater Sustainability Plans to be developed by 2022 Groundwater quality information will be part of these plans and publicly available Will include San Ramon and area south of District service area in Dublin, Livermore and Pleasanton Near-term: Connect customers with UC Davis, which provides consulting on well water testing as well as suitability for irrigation 6