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Chapter 3 Decision Analysis To accompany Quantitative Analysis for Management, Eleventh Edition, by Render, Stair, and Hanna Power Point slides created by Brian Peterson Learning Objectives After completing this chapter, students will be able to: 1. List the steps of the decision-making process. 2. Describe the types of decision-making environments. 3. Make decisions under uncertainty. 4. Use probability values to make decisions under risk. 5. Develop accurate and useful decision trees. 6. Use computers to solve basic decisionmaking problems. Copyright 2012 Pearson Education, Inc. publishing as Prentice Hall 3-2 ١

Chapter Outline 3.1 Introduction 3.2 The Six Steps in Decision Making 3.3 Types of Decision-Making Environments 3.4 Decision Making under Uncertainty 3.5 Decision Making under Risk Copyright 2012 Pearson Education, Inc. publishing as Prentice Hall 3-3 Introduction What is involved in making a good decision? Decision theory is an analytic and systematic approach to the study of decision making. A good decision is one that is based on logic, considers all available data and possible alternatives, and the quantitative approach described here. Copyright 2012 Pearson Education, Inc. publishing as Prentice Hall 3-4 ٢

The Six Steps in Decision Making 1. Clearly define the problem at hand. 2. List the possible alternatives. 3. Identify the possible outcomes or states of nature. 4. List the payoff (typically profit) of each combination of alternatives and outcomes. 5. Select one of the mathematical decision theory models. 6. Apply the model and make your decision. Copyright 2012 Pearson Education, Inc. publishing as Prentice Hall 3-5 Thompson Lumber Company Step 1 Define the problem. The company is considering expanding by manufacturing and marketing a new product backyard storage sheds. Step 2 List alternatives. Construct a large new. Construct a small new. Do not develop the new product line at all. Step 3 Identify possible outcomes. The market could be favorable or unfavorable. Copyright 2012 Pearson Education, Inc. publishing as Prentice Hall 3-6 ٣

Thompson Lumber Company Step 4 List the payoffs. Identify conditional values for the profits for large, small, and no development for the two possible market conditions. Step 5 Select the decision model. This depends on the environment and amount of risk and uncertainty. Step 6 Apply the model to the data. Solution and analysis are then used to aid in decision-making. Copyright 2012 Pearson Education, Inc. publishing as Prentice Hall 3-7 Thompson Lumber Company Decision Table with Conditional Values for Thompson Lumber Construct a large 200,000 180,000 Construct a small 100,000 20,000 Do nothing 0 0 Table 3.1 Copyright 2012 Pearson Education, Inc. publishing as Prentice Hall 3-8 ٤

Types of Decision-Making Environments Type 1: Decision making under certainty The decision maker knows with certainty the consequences of every alternative or decision choice. Type 2: Decision making under uncertainty The decision maker does not know the probabilities of the various outcomes. Type 3: Decision making under risk The decision maker knows the probabilities of the various outcomes. Copyright 2012 Pearson Education, Inc. publishing as Prentice Hall 3-9 Decision Making Under Uncertainty There are several criteria for making decisions under uncertainty: 1. Maximax (optimistic) 2. Maximin (pessimistic) 3. Criterion of realism (Hurwicz) 4. Equally likely (Laplace) 5. Minimax regret Copyright 2012 Pearson Education, Inc. publishing as Prentice Hall 3-10 ٥

Maximax Used to find the alternative that maximizes the maximum payoff. Locate the maximum payoff for each alternative. Select the alternative with the maximum number. Construct a large Construct a small MAXIMUM IN A ROW ($) 200,000 180,000 200,000 Maximax 100,000 20,000 100,000 Do nothing 0 0 0 Table 3.2 Copyright 2012 Pearson Education, Inc. publishing as Prentice Hall 3-11 Maximin Used to find the alternative that maximizes the minimum payoff. Locate the minimum payoff for each alternative. Select the alternative with the maximum number. Construct a large Construct a small MINIMUM IN A ROW ($) 200,000 180,000 180,000 100,000 20,000 20,000 Do nothing 0 0 0 Table 3.3 Maximin Copyright 2012 Pearson Education, Inc. publishing as Prentice Hall 3-12 ٦

Criterion of Realism (Hurwicz) This is a weighted average compromise between optimism and pessimism. Select a coefficient of realism α, with 0 α 1. A value of 1 is perfectly optimistic, while a value of 0 is perfectly pessimistic. Compute the weighted averages for each alternative. Select the alternative with the highest value. Weighted average = α(maximum in row) + (1 α)(minimum in row) Copyright 2012 Pearson Education, Inc. publishing as Prentice Hall 3-13 Criterion of Realism (Hurwicz) For the large alternative using α = 0.8: (0.8)(200,000) + (1 0.8)( 180,000) = 124,000 For the small alternative using α = 0.8: (0.8)(100,000) + (1 0.8)( 20,000) = 76,000 Construct a large Construct a small CRITERION OF REALISM (α = 0.8) $ 200,000 180,000 124,000 Realism 100,000 20,000 76,000 Do nothing 0 0 0 Table 3.4 Copyright 2012 Pearson Education, Inc. publishing as Prentice Hall 3-14 ٧

Equally Likely (Laplace) Considers all the payoffs for each alternative Find the average payoff for each alternative. Select the alternative with the highest average. Construct a large ROW AVERAGE ($) 200,000 180,000 10,000 Construct a small 100,000 20,000 40,000 Equally likely Do nothing 0 0 0 Table 3.5 Copyright 2012 Pearson Education, Inc. publishing as Prentice Hall 3-15 Minimax Regret Based on opportunity loss or regret, this is the difference between the optimal profit and actual payoff for a decision. Create an opportunity loss table by determining the opportunity loss from not choosing the best alternative. Opportunity loss is calculated by subtracting each payoff in the column from the best payoff in the column. Find the maximum opportunity loss for each alternative and pick the alternative with the minimum number. Copyright 2012 Pearson Education, Inc. publishing as Prentice Hall 3-16 ٨

Minimax Regret Determining Opportunity Losses for Thompson Lumber 200,000 200,000 0 ( 180,000) 200,000 100,000 0 ( 20,000) 200,000 0 0 0 Table 3.6 Copyright 2012 Pearson Education, Inc. publishing as Prentice Hall 3-17 Minimax Regret Opportunity Loss Table for Thompson Lumber Construct a large 0 180,000 Construct a small 100,000 20,000 Do nothing 200,000 0 Table 3.7 Copyright 2012 Pearson Education, Inc. publishing as Prentice Hall 3-18 ٩

Minimax Regret Thompson s Minimax Decision Using Opportunity Loss Construct a large Table 3.8 MAXIMUM IN A ROW ($) 0 180,000 180,000 Construct a small 100,000 20,000 100,000 Minimax Do nothing 200,000 0 200,000 Copyright 2012 Pearson Education, Inc. publishing as Prentice Hall 3-19 Decision Making Under Risk This is decision making when there are several possible states of nature, and the probabilities associated with each possible state are known. The most popular method is to choose the alternative with the highest expected monetary value (EMV). This is very similar to the expected value calculated in the last chapter. EMV (alternative i) = (payoff of first state of nature) x (probability of first state of nature) + (payoff of second state of nature) x (probability of second state of nature) + + (payoff of last state of nature) x (probability of last state of nature) Copyright 2012 Pearson Education, Inc. publishing as Prentice Hall 3-20 ١٠

EMV for Thompson Lumber Suppose each market outcome has a probability of occurrence of 0.50. Which alternative would give the highest EMV? The calculations are: EMV (large ) = ($200,000)(0.5) + ( $180,000)(0.5) = $10,000 EMV (small ) = ($100,000)(0.5) + ( $20,000)(0.5) = $40,000 EMV (do nothing) = ($0)(0.5) + ($0)(0.5) = $0 Copyright 2012 Pearson Education, Inc. publishing as Prentice Hall 3-21 EMV for Thompson Lumber Construct a large Construct a small EMV ($) 200,000 180,000 10,000 100,000 20,000 40,000 Do nothing 0 0 0 Probabilities 0.50 0.50 Table 3.9 Largest EMV Copyright 2012 Pearson Education, Inc. publishing as Prentice Hall 3-22 ١١

Expected Value of Perfect Information (EVPI) EVPI places an upper bound on what you should pay for additional information. EVPI = EVwPI Maximum EMV EVwPI is the long run average return if we have perfect information before a decision is made. EVwPI = (best payoff for first state of nature) x (probability of first state of nature) + (best payoff for second state of nature) x (probability of second state of nature) + + (best payoff for last state of nature) x (probability of last state of nature) Copyright 2012 Pearson Education, Inc. publishing as Prentice Hall 3-23 Expected Value of Perfect Information (EVPI) Suppose Scientific Marketing, Inc. offers analysis that will provide certainty about market conditions (favorable). Additional information will cost $65,000. Should Thompson Lumber purchase the information? Copyright 2012 Pearson Education, Inc. publishing as Prentice Hall 3-24 ١٢

Expected Value of Perfect Information (EVPI) Decision Table with Perfect Information Construct a large Construct a small EMV ($) 200,000-180,000 10,000 100,000-20,000 40,000 Do nothing 0 0 0 With perfect 200,000 0 100,000 information EVwPI Probabilities 0.5 0.5 Table 3.10 Copyright 2012 Pearson Education, Inc. publishing as Prentice Hall 3-25 Expected Value of Perfect Information (EVPI) The maximum EMV without additional information is $40,000. EVPI = EVwPI Maximum EMV = $100,000 - $40,000 = $60,000 So the maximum Thompson should pay for the additional information is $60,000. Copyright 2012 Pearson Education, Inc. publishing as Prentice Hall 3-26 ١٣

Expected Value of Perfect Information (EVPI) The maximum EMV without additional information is $40,000. EVPI = EVwPI Maximum EMV = $100,000 - $40,000 = $60,000 So the maximum Thompson should pay for the additional information is $60,000. Therefore, Thompson should not pay $65,000 for this information. Copyright 2012 Pearson Education, Inc. publishing as Prentice Hall 3-27 Expected Opportunity Loss Expected opportunity loss Expected opportunity loss (EOL) is the cost of not picking the best solution. First construct an opportunity loss table. For each alternative, multiply the opportunity loss by the probability of that loss for each possible outcome and add these together. Minimum EOL will always result in the same decision as maximum EMV. Minimum EOL will always equal EVPI. Copyright 2012 Pearson Education, Inc. publishing as Prentice Hall 3-28 ١٤

Expected Opportunity Loss EOL Construct a large 0 180,000 90,000 Construct a small 100,000 20,000 60,000 Do nothing 200,000 0 100,000 Probabilities 0.50 0.50 Table 3.11 Minimum EOL EOL (large ) = (0.50)($0) + (0.50)($180,000) = $90,000 EOL (small ) = (0.50)($100,000) + (0.50)($20,000) = $60,000 EOL (do nothing) = (0.50)($200,000) + (0.50)($0) = $100,000 Copyright 2012 Pearson Education, Inc. publishing as Prentice Hall 3-29 Sensitivity Analysis Sensitivity analysis examines how the decision might change with different input data. For the Thompson Lumber example: P = probability of a favorable market (1 P) = probability of an unfavorable market Copyright 2012 Pearson Education, Inc. publishing as Prentice Hall 3-30 ١٥

Sensitivity Analysis EMV(Large Plant) = $200,000P $180,000)(1 P) = $200,000P $180,000 + $180,000P = $380,000P $180,000 EMV(Small Plant) = $100,000P $20,000)(1 P) = $100,000P $20,000 + $20,000P = $120,000P $20,000 EMV(Do Nothing) = $0P + 0(1 P) = $0 Copyright 2012 Pearson Education, Inc. publishing as Prentice Hall 3-31 Sensitivity Analysis EMV Values $300,000 $200,000 Point 2 EMV (large ) $100,000 0 $100,000 Point 1.167.615 1 Values of P EMV (small ) EMV (do nothing) $200,000 Figure 3.1 Copyright 2012 Pearson Education, Inc. publishing as Prentice Hall 3-32 ١٦

Sensitivity Analysis Point 1: EMV(do nothing) = EMV(small ) 20, 000 0 = $ 120, 000P $ 20, 000 P = = 0. 167 120, 000 Point 2: EMV(small ) = EMV(large ) $ 120, 000P $ 20, 000 = $ 380, 000P $ 180, 000 160, 000 P = = 0. 615 260, 000 Copyright 2012 Pearson Education, Inc. publishing as Prentice Hall 3-33 EMV Values $300,000 Sensitivity Analysis BEST RANGE OF P VALUES Do nothing Less than 0.167 Construct a small 0.167 0.615 Construct a large Greater than 0.615 $200,000 Point 2 EMV (large ) $100,000 0 $100,000 Point 1.167.615 1 Values of P EMV (small ) EMV (do nothing) Figure 3.1 $200,000 Copyright 2012 Pearson Education, Inc. publishing as Prentice Hall 3-34 ١٧

Sensitivity Analysis The best decision is to do nothing as long as p between 0 and 0.167. When p is between 0.167 and 0.165, the best decision is to build the small. When p is greater than 0.615, the best decision is to construct the large. Copyright 2012 Pearson Education, Inc. publishing as Prentice Hall 3-35 Expected Value of Sample Information Suppose Thompson wants to know the actual value of doing the survey. Expected value with sample information, assuming no cost to gather it with EVSI = Expected value of best decision without sample information = (EV with sample information + cost) (EV without sample information) EVSI = ($49,200 + $10,000) $40,000 = $19,200 Copyright 2012 Pearson Education, Inc. publishing as Prentice Hall 3-36 ١٨

Sensitivity Analysis How sensitive are the decisions to changes in the probabilities? How sensitive is our decision to the probability of a favorable survey result? That is, if the probability of a favorable result (p =.45) where to change, would we make the same decision? How much could it change before we would make a different decision? Copyright 2012 Pearson Education, Inc. publishing as Prentice Hall 3-37 Sensitivity Analysis p = probability of a favorable survey result (1 p) = probability of a negative survey result EMV(node 1) = ($106,400)p +($2,400)(1 p) = $104,000p + $2,400 We are indifferent when the EMV of node 1 is the same as the EMV of not conducting the survey, $40,000 $104,000p + $2,400 = $40,000 $104,000p = $37,600 p = $37,600/$104,000 = 0.36 If p<0.36, do not conduct the survey. If p>0.36, conduct the survey. Copyright 2012 Pearson Education, Inc. publishing as Prentice Hall 3-38 ١٩