Process Document Financial Aid: Originating a CommonLine Loan

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Version 1.0 Document Generation Date 7/15/2008 Date Modified 7/15/2008 Last Changed by ASDS Status Draft Originating a CommonLine Loan Concept The processing of CommonLine loans occurs in multiple steps. Processing loans begins with awarding a loan as part of the student's financial aid package. Once the loan is in the Accepted status, the loan origination process detects the student's loan eligibility and calculates the total loan amount, loan period, disbursement amounts and dates, the servicers of the loan, and the appropriate processing type to use. If a promissory note is submitted to the school prior to the loan's origination, you may use the submitted information. After origination is completed, you validate the loan to check for data discrepancies. Loans that pass the validation process are processed into outbound staging tables. The system will then create loan application files which you download to your workstation for submission to the loan servicers. After the school submits the application files, they are processed and schools are notified using receipt of application response files for each loan processed. This topic covers the loan origination step and reviewing loan origination information. The loan origination process is used to certify student loan eligibility. Eligibility is determined by checking student award information, promissory notes, the student's loan history, and the loan setup parameters used to originate a new loan with the calculated loan amount, loan period and disbursement dates. During the origination process, key information is determined to create a complete loan record that can be transmitted to the appropriate lending agency. You may view all originated loans in the Maintain Originated Loans component. Use this page go review and update information such as borrower information, demographic information, relationships, disbursement dates, and processing options. Last changed on: 8/4/2008 11:41 AM Page 1

Procedure 1. Navigate: Financial Aid > Loans > Process Loans. Step Action 2. To run a process, you need a Run Control ID. Either select an existing Run Control ID or create a new one. To create a new Run Control ID, click the Add a New Value tab. Page 2 Last changed on: 8/4/2008 11:41 AM

3. Enter a name for the new Run Control ID. 4. Click Add. Last changed on: 8/4/2008 11:41 AM Page 3

5. Make sure the correct Institution, Aid Year and Career are entered. Select the Adjustments checkbox to process adjustments as well as new originations. 6. Use the CL Orig Options pull-down menu to select the appropriate option. 7. Select the Use Loan Program checkbox. 8. Click the Use Loan Program pull-down menu. Page 4 Last changed on: 8/4/2008 11:41 AM

Step Action 9. Select FFELP from the pull-down menu. Last changed on: 8/4/2008 11:41 AM Page 5

10. The process will consider all students with accepted FFELP loans for the specified Institution, Aid Year and Career, unless you choose to only process a subset of students. You can limit the processing to a subset of students if desired, by using the Selection Criteria section of the page to limit the processing to students with last names in a specified range. Alternatively, you can limit the processing to a specific set of students. Click the Student Override checkbox. This makes the ID field in the Student Override section of the page available for editing. 11. Enter a student's ID in the ID field. If the student is not eligible for this process (does not have a CommonLine FFELP loan or the loan has not been accepted), you will get an error message. 12. Click the Add a New Row button to add another student. 13. Enter the student ID in the ID Field. Add as many students as desired. Page 6 Last changed on: 8/4/2008 11:41 AM

Step Action 14. Click Run. Last changed on: 8/4/2008 11:41 AM Page 7

15. Click OK Page 8 Last changed on: 8/4/2008 11:41 AM

Step Action 16. Click the Process Monitor link. Last changed on: 8/4/2008 11:41 AM Page 9

17. Click Refresh from time to time until the Run Status is Success and the Distribution Status is Posted. 18. To view the Message Log, click the Details link. Page 10 Last changed on: 8/4/2008 11:41 AM

Step Action 19. Click View Log/Trace. Last changed on: 8/4/2008 11:41 AM Page 11

20. Clicking Message Log will open a new window with messages. Page 12 Last changed on: 8/4/2008 11:41 AM

Step Action 21. In this example of a message log, note that 2 loans were originated. 22. To view the results of the origination process, use the Maintain Originated Loans component. Navigate: Financial Aid > Loans > Commonline Management > Maintain Originated Loans. Last changed on: 8/4/2008 11:41 AM Page 13

23. Enter search criteria to identify a student. Click Search. Page 14 Last changed on: 8/4/2008 11:41 AM

Step Action 24. Use the Loan Origination 1 page to review and update student and borrower information and loan destination. Note that except for Plus loans, the borrower and student are the same. The CommonLine Loan Version should be CL4. The Loan Destination Nbr field will be populated from a previous loan, if one exists. If the field is blank, you must enter a value. The remaining fields in the Process section of the page will be automatically populated. 25. Click the Loan Status Summary link. Last changed on: 8/4/2008 11:41 AM Page 15

26. On the Loan Status Summary page you can view a record of actions relative to this loan. In the example, the loan has been originated, but is pending authorization and transmission. Disbursement is pending. Values for the Loan Process Status are: Cancelled, Hold (loan denied by the servicer), In Service (has been transmitted to servicer), Terminated (cancelled prior to transmission), and Origination Pending (waiting for authorization). Values for Transmission Status are: Accepted (Servicer has accepted the loan), Change Pending Transmission (an adjustment has not yet been sent to the servicer), Origination Pending Transmission, Transmitted. 27. Use the Amounts and Payment tabs in the Disbursement Information section of the page to view disbursement activity. Click the Amounts tab. 28. Click Return. Page 16 Last changed on: 8/4/2008 11:41 AM

Step Action 29. Click the Loan Demographic link. Last changed on: 8/4/2008 11:41 AM Page 17

30. On this page you can select the Demo Chg checkbox and make certain changes to the borrower's or student's demographic data. However, any changes made here are not reflected back to the Campus Community entry for the student/parent. It is preferable to change the data in Campus Community. Click the Demo Chg checkbox. 31. Once the Demo Chg checkbox is selected certain fields are open for editing on this page. After making changes, click the corresponding "Update" button. Click OK. Page 18 Last changed on: 8/4/2008 11:41 AM

Step Action 32. The Borr Bio/Demo Data and Stdnt Bio/Demo Data links bring up new windows with the Add/Update a Person component. Of course, the borrower and the student are the same except for PLUS loans. The Related IDs link brings up the Relationships page for the student, used when processing PLUS loans. 33. Click the Loan Origination 2 tab. Last changed on: 8/4/2008 11:41 AM Page 19

34. Use the Loan Origination 2 page to review and change loan start, end, certification and scheduled disbursement dates. To make date changes, select the Override Loan Dates checkbox. 35. The date fields are available to edit. 36. Click the Loan Origination 3 tab. Page 20 Last changed on: 8/4/2008 11:41 AM

Step Action 37. Use the Loan Origination 3 page to review and update certain CommonLine processing options. 38. Click the Loan Validation tab. Last changed on: 8/4/2008 11:41 AM Page 21

39. Use the Loan Validation page to review validation errors if any exist after the Loan Validation process is run. Click the "Show Following Tabs" button to see the remaining tab. Page 22 Last changed on: 8/4/2008 11:41 AM

Step Action 40. Click the Loan Orig Status tab. Last changed on: 8/4/2008 11:41 AM Page 23

41. Use the Loan Orig Status page to apply or remove a hold on a loan. To apply a hold (or remove one), click the corresponding radio button in the Manual Action section of the page, and then click the Update Origination button. Click the Detail link in the Origination Detail section of the page to see more information on the loan Page 24 Last changed on: 8/4/2008 11:41 AM

42. The Origination Detail page contains a record of actions relative to this loan. Click OK. 43. End of Procedure. Last changed on: 8/4/2008 11:41 AM Page 25