UNIVERSITI TEKNOLOGI MARA

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UNIVERSITI TEKNOLOGI MARA TAX AUDIT: PROBLEMS FACED BY A TAX AGENT AND THE INLAND REVENUE BOARD OF MALAYSIA (IRBM) ON THE SETTLEMENT OF CORPORATE TAX LIABILITIES SHEKA SUHADA BINTIMUSTAPHA This applied research is submitted in partial fulfilment of the requirement for the degree of Master in Forensic Accounting and Financial Criminology Faculty of Accountancy June 2014

CANDIDATE S DECLARATION I hereby declare that this paper is my own work and effort and that it has not been submitted anywhere for any award. Where other sources of information have been used, they have been acknowledged. In the event that my applied research is found to violate the conditions mentioned above, I voluntarily waive the right of conferment of my degree and agree to be subjected to the disciplinary rules and regulations of the Universiti Teknologi MARA. Name of Candidate: SHEKA SUHADA BINTIMUSTAPHA Candidate ID No: 2012657652 Programme: AC773- Master in Forensic Accounting And Financial Criminology Faculty: Accountancy Applied Research Title: Tax Audit: Problems Faced By A Tax Agent And The Inland Revenue Board of Malaysia (IRBM) On The Settlement Of Corporate Tax Liabilities Signature of Candidate: Date: 8 June 2014 i

ABSTRACT Most businesses fear the words tax audit as they are often associated with additional taxes and hefty penalties. Tax audits also tend use up a lot of resources of taxpayers such as additional costs involved in engaging tax professionals who is the tax agent as well as the reallocation of resources for the purpose of gathering information needed and liaising with the tax authorities. The best way to understand the tax audit is to gain knowledge about tax followed by the guidelines and framework by Inland Revenue Board of Malaysia (IRBM). The emphasis in the research is to provide ways for the taxpayers from audited by the Inland Revenue Board of Malaysia (IRBM) and alternatives for the tax agent to consult and advice the taxpayers about the tax audit. Therefore, tax audit cases that had been audited by Inland Revenue Board of Malaysia (IRBM) are discussed in this research. However, the tax audit cases can explained the exactly problems between tax agent and Inland Revenue Board of Malaysia in settling the corporate tax whilst the tax agent already done the tax compliance and audit according the laws and regulations. This research provides information on the types of tax audit typically conducted by the Inland Revenue Board of Malaysia (IRBM), the audit process, the penalties involved as well. Furthermore, the research indicates as well the pre-field audit by the team of tax agent to prevent the client from being audited. The aim of this study (i) to find out whether there is a problem with tax audit between the tax agent in question and the Inland Revenue Board of Malaysia (IRBM) on corporate tax liabilities, (ii) to find out the common problems detected in tax audit by the tax agent and the Inland Revenue Board of Malaysia (IRBM), (iii) to determine whether the clients of the tax agent are able to provide full evidence for tax audit as requested by both the tax agent and the Inland Revenue Board of Malaysia (IRBM), (iv) to analyze the procedures of detecting problems during tax audit by the tax agent and the Inland Revenue Board of Malaysia (IRBM). The data cover by the interview statement, document search and tax audit cases handled by the experience of tax department if the said tax agent. The study showed that the tax manager and tax supervisor had give their responses through interviews and document search based on the tax audit cases of the said tax agent. The aim of this is to fulfil the requirements of the research objectives.

ACKNOWLEDGEMENTS Alhamdulillah, all praises to Allah (S.W.T) for His blessing in completing this applied research paper. I am heartily thankful and gratefully acknowledge to my lecturer, Dr. Anuar Nawawi, for his guidance, support and encouragement in writing of this report. Special thanks to the Tax Department especially the Tax Manager and Tax Supervisor for their full cooperation, support and sharing of knowledge. Last but not least, my deepest thanks to my beloved father, Encik Mustapha bin Abdul Aziz and my beloved mother, Puan Lasni Aaidah binti Abdul Majid and my siblings for their prayers and support. Finally, I would also like to extent my gratitude to all of those who assisted and supported me in any respect during the completion of this paper. Your endless contribution and encouragement are greatly appreciated. Thanks and wassalam

TABLE OF CONTENTS CHAPTER CONTENTS PAGE CANDIDATE S DECLARATION ABSTRACT ACKNOWLEDGEMENTS TABLE OF CONTENTS LIST OF TABLES LIST OF FIGURES ii iii iv vii viii 1 INTRODUCTION 1 1.1 Preamble 1 1.2 Problem Statement 3 1.3 Research Questions 4 1.4 Research Objective 5 1.5 Scope of the study 5 1.6 Contribution of the study 5 1.7 Organization of the chapters 6 2 BACKGROUND OF THE STUDY 7 2.1 Introduction 7 2.2 Qualifications to be a Tax Agent and Conditions 3 Imposed on a Tax Agent 2.3 The Functions of the Tax Agent and the Inland u Revenue Board of Malaysia (IRBM) 2.4 Tax Audit by Inland Revenue Board of Malaysia 1 4 (IRBM) 2.5 Rights and Responsibilities of Inland Revenue Board of Malaysia (IRBM), Taxpayers and Tax ^ Agents