Products, Events and Services Catalogue

Products, Events and Services Catalogue Definitive insurance information for intelligent business decisions 2017 www.msaresearch.com

WHO WE ARE AND WHAT WE DO MSA Research Inc. is a Canadian-owned, independent and impartial analytical research firm that is focused on the Canadian insurance industry. MSA is the dominant provider of financial information relating to Canadian insurers. Our reports and software are used by 90% of Canadian P&C insurers and many life insurers, reinsurers, reinsurance brokers, commercial brokers, all broker associations, all major audit/actuarial firms, equity research and investment banking shops, regulators, governments, TPA s, academics and many others. MSA also offers extensive custom analysis and research facilities. With our in-depth industry knowledge, MSA s advisory services provide you with unparalleled insights into the Canadian insurance industry. While we ve tried our best to make this catalogue as descriptive and easy to read as possible, we recognize that you may still have questions. We are always here to answer them. You can reach us anytime by calling 416 368-0777 or by emailing info@msaresearch.com. MSA s mission is to provide Canada s insurance professionals with comprehensive financial information, unparalleled analytical tools and rigorous research on a consistant basis. Catastrophe Indices and Quantification (CatIQ) Inc. is a sister company to MSA. For more information please see page 19. THE MSA RESEARCHER P&C AND LIFE/HEALTH PLATFORMS - THE INDUSTRY GOLD STANDARD The MSA Researcher Platforms are, by far, the market s leading analytical engine, financial database, business-intelligence and benchmarking tool for anyone interested in the Canadian P&C and/or Life/Health industries. Definitive insurance information for intelligent business decisions. 2 2017 MSA Research Inc.

TOP REASONS WHY MSA RESEARCHER IS THE GOLD STANDARD Unmatched Breadth MSA Researcher contains detailed financial information on over 98% of the Canadian P&C and Life/Health Industry. Unparalleled Depth The standard Researcher package comes with ten-years of detailed regulatory data, updates are released every quarter. Historical versions are also available with data going back to 1990 for P&C and 1996 for L/H. Unrivaled Functionality Deep analytical dashboard features, collaboration tools, statement data and powerful querying and benchmark creating features. Take data to Excel or PDF in seconds. Smart features like MSA s Double Counting Prevention System (DCPS), loss ratio heat maps, 3mos, rolling 12 month analysis and many other tools streamline your analytical work and get you to the right answer quicker. Starting in 2017, MSA also offers a powerful Market Share Analysis Module for Researcher. You can get an idea by looking at the following pages; or better yet, contact us for a demo. Uncompromising Support and Training It s always about the customer and it s always free! MSA RESEARCHER PLATFORMS CONTINUE TO BE UPGRADED! Last year, we unveiled a significant overhaul and feature upgrade to MSA s long-standing MSA Researcher P&C and Life/Health Platforms. Well, we haven t stopped! In 2017, we are introducing a whole new batch of improvements that will make your life easier and your work more productive. A summary of these enhancements can be found on the following pages. To find out more, please contact Tes Fekade to arrange a free on-site or web-based demonstration (416) 368-0777 ext.23 or tesfaye.fekade@msaresearch.com or visit us online: www.msaresearch.com 3

MSA S NEW MARKET-SHARE ANALYSIS MODULE FOR THE P&C AND LIFE/HEALTH MSA RESEACHER PLATFORMS* This extremely powerful new view provides you with unprecedented insights into market share information. Measure market share for any line (or combination of lines) in any province (or any combination of provinces) for any set of companies, composites or benchmarks, against any base (industry or otherwise) over five years. Do in minutes what would otherwise take you hours, then easily export the results to Excel. * MSA s Market-Share Analysis Module is included with corporate packages and is also available as an add-on to individual licenses for an extra fee. Contact us for more information. LINE-OF-BUSINESS SELECTOR Definitive insurance information for intelligent business decisions. 4 2017 MSA Research Inc.

REGION SELECTOR MARKET-SHARE ANALYSIS GRID To find out more, please contact Tes Fekade to arrange a free on-site or web-based demonstration (416) 368-0777 ext.23 or tesfaye.fekade@msaresearch.com or visit us online: www.msaresearch.com 5

NEW MSA RESEARCHER P&C AND LIFE/HEALTH FEATURES MSA is pleased to announce the following new features that will be released in 2017: Corporate group subtotals in queries Now you can easily see corporate group subtotals when you run queries. The subtotals employ MSA s proprietary DCPS technology to remove double counting Smart 3-month, YTD or rolling 12-month data in statement view for composites Last year we introduced 3-month, YTD and rolling 12-month views for income pages for individual companies. This year we re extending that functionality to composites (composites are aggregations of individual companies) so now you can analyze whole swaths of the industry one quarter at a time! Definitive insurance information for intelligent business decisions. 6 2017 MSA Research Inc.

NEW MSA RESEARCHER P&C AND LIFE/HEALTH FEATURES Nested Composites Now you can create composites of composites. MSA s DCPS system will now see-through the composites to eliminate nested double counting. Improved Field Group and Company Group Creation Interfaces Including powerful search and field name filtering to speed field group creation. To find out more, please contact Tes Fekade to arrange a free on-site or web-based demonstration (416) 368-0777 ext.23 or tesfaye.fekade@msaresearch.com or visit us online: www.msaresearch.com 7

SUMMARY OF FEATURES Interface: Enhanced usability across all function areas allow you to navigate as never before. Quickly filter any list to narrow your searches. Organize your objects (Company Groups, Field Groups and Calculated Fields) easily into categories. Batch move them, merge them, copy, share or delete them and much more. Enhanced collaboration features between users - takes collaboration to a new level (site license only) Share: Easily bulk share/un-share objects such as company groups, composites, field groups and calculated fields with colleagues within your organization. They will be able to use them but not modify them (read only basis), however they can make their own copies Transfer: Yield control of selected objects to colleagues and they can work on them (the objects will be shared back with you on a read only basis) Significant under-the-hood performance and stability enhancements Mobile-friendly features We are constantly working on new enhancements and features Definitive insurance information for intelligent business decisions. 8 2017 MSA Research Inc.

P&C AND LIFE/HEALTH DASHBOARDS Interactive multi-tab, multi-period and multi-dimensional dashboards covering all analytical aspects. On the next few pages, you ll find screen shots from some (but certainly not all) of the tabs. These will give you a taste. Experience it fully by logging in. P&C DASHBOARD LIFE/HEALTH DASHBOARD To find out more, please contact Tes Fekade to arrange a free on-site or web-based demonstration (416) 368-0777 ext.23 or tesfaye.fekade@msaresearch.com or visit us online: www.msaresearch.com 9

DASHBOARD - P&C Quickly analyze writings across Canada or by province by LOB for up to five companies, benchmarks or composites PROVINCIAL SPLITS Choose up to five companies, benchmarks or composites and quickly analyze loss ratios by LOB by province by using slider filters to dynamically highlight and focus on higher loss ratios for material lines of business. Filter out immaterial rows to swiftly find the hot spots. LOSS RATIO HEAT MAP Definitive insurance information for intelligent business decisions. 10 2017 MSA Research Inc.

DASHBOARD - LIFE/HEALTH Graphically analyze up to five companies or composites across ten years across an array of metrics such as DPW, Assets, Capital, Benefits Analyze product sales by line of business for the selected period. KEY COMPARATIVES Graphically analyze a wide array of deductions (Death, Maturity, Surrender, Lapse, Lapse Ratio, Payment, Surrender etc. by product in a dollar or number of policy basis for up to five companies or composites. View movement by product by province for up to five companies or composites. Analyze changes of in-force business by provinces for the selected period for the selected companies or composites. MOVEMENT To find out more, please contact Tes Fekade to arrange a free on-site or web-based demonstration (416) 368-0777 ext.23 or tesfaye.fekade@msaresearch.com or visit us online: www.msaresearch.com 11

ADDITIONAL FEATURES Discrete Period Analysis Ability to view 3mos, YTD or rolling twelve month information for selected statement pages. Now available for both individual companies and user-generated composites. Enhanced documentation and tips for every aspect of the platform. Help information is currently only available in English. French explanations will be added soon. Definitive insurance information for intelligent business decisions. 12 2017 MSA Research Inc.

P&C ANALYSIS OF RESERVES Analyze LOB calendar-year, accident-year and margin/deficiency ratios for up to five companies, benchmarks or composites Show summarized run-off data on a discounted or undiscounted basis for up to five companies, benchmarks or composites View MSA s proprietary accident-year runoff charts and data on a discounted or undiscounted basis for up to five companies, benchmarks or composites. To find out more, please contact Tes Fekade to arrange a free on-site or web-based demonstration (416) 368-0777 ext.23 or tesfaye.fekade@msaresearch.com or visit us online: www.msaresearch.com 13

QUERY INTERFACE Query interface with quick filter functionality and improved sorting and sub-totalling. HOW DO I GET MY HANDS ON THIS POWERFUL PLATFORM? Your comments and feedback are always welcome. Don t be shy, tell us what you think! If you don t yet subscribe and have questions or comments, contact us for a free demo by emailing Tes Fekade at tesfaye.fekade@msaresearch.com or call (416) 368-0777 x23 Definitive insurance information for intelligent business decisions. 14 2017 MSA Research Inc.

TOOLS OF THE TRADE: MSA QUARTERLY P&C OUTLOOK REPORT A quarterly analytical report covering the Canadian P&C Industry, with each issue containing insightful, thought-provoking research pieces covering various aspects of the industry. In addition to the articles, each issue also contains updated summary financial results for Canada s insurers and updated DBRS Ratings. The report is read to by approximately 6,500 industry professionals including most Canadian insurance/ reinsurance executives. It is available to association members courtesy of our generous sponsors. MSA QUARTERLY OUTLOOK REPORT HOW TO GET YOUR HANDS ON IT Economical Insurance who graciously sponsors the report to all member brokers of: Not yet a subscriber? Email Tes Fekade at tesfaye.fekade@msaresearch.com or call (416) 368-0777 x23 to gain access to this valuable report. For recent issues, please visit www.msaresearch.com/outlook Lloyd s who graciously sponsors the report to all TIC Brokers. To find out more, please contact Tes Fekade to arrange a free on-site or web-based demonstration (416) 368-0777 ext.23 or tesfaye.fekade@msaresearch.com or visit us online: www.msaresearch.com 15

CY % Tot CAGR CY % Tot (1) (1) C C C (2) (3) (15) (16) (17) (30) (2) (31) (3) (32) (4) (5) (4) (18) (33) (6) (7) (5) (6) (7) (8) (9) (10) (19) (20) (34) (35) (8) (21) (9) (36) (10) (22) (37) (11) (23) (38) (12) (13) (24) (39) (25) (40) (14) (11) (15) (26) (41) 47 42 37 32 27 22 (16) (42) (17) (12) (13) (27) (28) (43) (18) (14) (29) (44) (19) (1) (1) (1) (1) (2) (2) (3) un-reg. (4) (5) (5) (8) (9) (10) C C C C C C C C (1) (1) (2) (2) (2) Reg. (3) (2) (3) (3) (4) (3) (4) (3) 0/100 (4) (5) (5) (4) (6) (4) 2/100 (5) (7) (6) (5) (8) Reg. (6) (6) (6) (7) (7) (7) Un-Reg. (8) (7) (8) (9) (10) (8) (11) (7) (8) (9) (10) (11) (9) (6) (10) (11) (12) 2/100 7/100 55.80 65/100 (9) (10) (13) (14) 4/100 (12) (12) (11) (11) (12) (9) (10) (15) (16) 0/100 (13) (17) (13) (12) (13) (14) YT/NT/NU (11) (18) 18/100 (14) (13) EP %Tot (15) (14) (12) (19) (15) (15) (14) (13) (16) (15) (16) (inv assets @ MV) (17) (16) (17) (18) (19) (inv assets @ MV) (18) EP %Tot EP %Tot EP %Tot (16) (17) (18) (19) (20) (21) (22) (20) 1/100 (21) (22) (20) (17) Liab Com P Pers P Auto 0% 13% 27% 40% (23) Oth Boiler Surety (24) -1/100 (25) 03 02 03 Out 02 (14) West ON QC East 0% 17% 33% 50% (26) 100/100 TOOLS OF THE TRADE: MSA REPORT (P&C) REPORT The MSA Report provides a wealth of financial information on the overwhelming majority of Canada s P&C insurers. An essential tool for anyone following the industry. Key Features: Five years of detailed financial information Three-page financial reports covering every aspect of each insurer Multi-Year averages and growth measures Extensive corporate profile and contact information Primary Uses: Individual company & market analysis Financial strength & solvency trend analysis 2017 MSA REPORT P&C 2017 2017 Layout of individual company exhibits contained in the MSA Report and the MSA Benchmark Report. Actuarial Firm: Tel: Fax: Appointed Actuary: License: Federal Ownership: Other Org Type: Stock Audit Firm: PWC Distribution: Broker Primary Regulator: OSFI External Auditor: Ms. D. Woodruff, Partner Ultimate Parent: Traded As: Mr. D. Smith, President and C.E.O.; For additional profile information, please see the 'Profile' section at the end of this book. For more financial data on this company, please refer to the MSA Researcher software package. Exhibit 2 Key Financial Indicators g Earl y Warnin g Indicators OUT of OSFI Range Supplementary Ratios Change Change U/W Leverage Change Rec from Surplus Equity/ Inv. Inv. Liab/ Net ROE 1 yr Reins Cash 2-Yr MAT in NPW in GPW Net Gross in Equity Agents & Relief Liab Risk Yield Liquid Loss Dev % Recov. to Flow COR Subs % Ratio Ratio Assets Res. Equity Equity from Op Equity Equity ('03 dev to NPW MCT inc. Inv income) 1=Low 1999 29.6 Regulatory/Solvency 4.0 (14.4) 75 142 (16.5) 28.3 1.5 37.1 103.1 4.5 79.7 157.9 1.6 7.4 137.8 (4.8) 114.9 26.1 2000 10.7 43.5 52.6 168 339 (36.1) 57.0 6.1 18.8 30.9 9.3 92.1 251.6 13.7 27.8 318.7 33.1 113.4 30.1 2001 10.2 38.0 43.6 171 359 35.5 63.8 8.0 21.2 0.0 8.8 102.0 220.0-13.4-7.4 273.0 17.3 127.9 35.1 2002 12.4 37.9 35.6 192 396 22.9 78.2 11.9 21.7 0.0 5.3 102.8 180.3 21.1 8.4 190.4 34.5 108.5 44.8 2003 213.8 47.7 13.5 191 302 32.9 52.7 7.4 28.9 0.0 5.5 101.2 158.4 22.9 9.2 134.0 28.6 86.7 52.0 5-Yr 41.7 35.5 162 305 12.1 56.0 8.0 25.0 24.0 6.5 96.9 185.0 10.3 8.2 192.6 25.6 99.8 Exhibit 3 Balance Sheet & Income Statement Investments Receivables Recoverable Inv. in subs, DPAE & Total Assets Cash & Fixed Mort. Pref & Other Agents & PH and Other Subs and Other from affiliates & Other Inv. own-use Income Loans Common Investmnts Reinsurers Brokers Instalment Insurers, Affil Income Real Estate Assets Shares Prems FA & PRR Due Assets 1999 14,217 153,720 0 56,110 0 17,722 927 6,342 2,570 292 98,802 0 13,185 363,887 2000 15,867 212,378 0 5,935 0 19,487 421 9,502 6,601 4,586 145,980 0 14,281 435,038 2001 11,221 261,634 0 0 0 34,922 1,165 6,046 4,697 8,602 169,432 0 26,698 524,417 2002 21,240 301,979 0 0 0 56,094 2,449 7,032 3,555 591 145,244 0 34,323 572,507 2003 13,451 373,941 0 0 0 57,588 2,484 16,470 2,155 131 151,987 0 39,575 657,782 2.04 56.85 Balance 0.00 0.00 0.00 8.75 0.38Sheet 2.50 0.33 0.02 & 23.11 0.00 6.02 100.00 (1.4) 24.9 34.3 27.9 26.9 (4.3) (18.2) 11.4 31.6 16.0 Liabilities Sub Debt Capital Elements Total Payables Unearned Unpaid Unearned Other Total & Def Share Cont. Other Retained Reg. Total Stat. Liabilities Premiums Claims Comm. Taxes Capital Surplus/ Capital Earnings Reserves Equity Surplus/ and Equity Issued & H.O. Acct Elements Adj. Income Statement Equity Paid 1999 5,582 55,480 200,263 1,395 15,313 278,033 0 43,007 0 2,489 26,221 14,137 85,854 71,717 363,887 2000 11,273 87,857 238,880 2,960 20,862 361,832 0 43,007 0 5,537 (2,739) 27,401 73,206 45,805 435,038 2001 23,344 127,582 273,605 5,165 18,554 448,250 0 43,007 12,958 6,163 (58) 14,097 76,167 62,070 524,417 2002 28,507 183,944 228,088 8,138 29,470 478,147 220 43,007 12,958 4,730 15,355 18,090 94,140 76,270 572,507 2003 16,553 202,486 283,356 6,666 29,854 538,915 0 43,007 12,958 0 62,718 184 118,867 113,451 657,782 2.52 30.78 43.08 1.01 4.54 81.93 0.00 6.54 1.97 0.00 9.53 0.03 18.07 17.25 100.00 CAGR 31.2 38.2 9.1 47.9 18.2 18.0 0.0 24.4 (66.2) 8.5 12.1 16.0 Premiums Written Net Net Acq. General Total U/W U/W Net Inv. Other Net Net Dividends Direct Assumed Ceded Net Premiums Claims Expenses Expenses Expenses Income Income Income Income Income Declared Earned and Adj. & Other Before /Trans to (from) H.O. Expenses Tax Liabilities & Capital Statement of Income Exhibit 1 ABC Insurance Company Key Company Information 1999 98,110 3,710 48,172 53,648 47,951 36,604 16,285 2,600 2000 147,277 8,050 78,338 76,989 55,198 42,040 16,692 2,699 2001 207,265 15,761 116,793 106,233 76,540 85,279 18,742 3,090 2002 283,483 18,879 155,871 146,491 112,438 69,082 22,877 5,987 2003 320,491 22,544 126,660 216,375 191,481 117,042 38,335 5,504 CY % NPE 167.37 11.77 66.15 113.00 100.00 61.12 20.02 2.87 CAGR 34.4 57.0 27.3 41.7 41.4 33.7 55,489 (7,538) 10,000 (6) 61,431 (6,233) 20,397 6,568 107,111 (30,571) 21,360 356 97,946 14,492 15,360 (1,951) 160,881 30,600 18,910 (11,024) 84.02 15.98 9.88 (5.76) 554.7 23.9 20.6 30.5 17.3 MSA Code Jan-02 Apr-02 Jul-02 Oct-02 Panel I Jan-03 Apr-03 Jul-03 2,456 1,426 20,732 10,878 (8,855) (9,997) 27,901 17,973 38,486 24,436 20.10 12.76 99.0 103.5 PCC999 Oct-03 Jan-04 Apr-04Key Information Diversification Score (1-100) 5,000 25,000 0 0 0 0.00 ABC Insurance Company Exhibit 4 Profitability and Liquidity Measures Panel II Discounted, as reported '03 Undiscounted, as reported '99-'02 Liquidity Ratios [Pre-Tax impact Loss Ratio ROE Loss Ratio ROE U/W Combined Ratio U/W Combined Ratio of discounting Cash Quick Current Calendar Accident After Calendar Accident After Tax ] / NPE Income Calendar Accident Pre-Tax Income Calendar Accident Pre-Tax Year Year Tax Year Year ('03 Est.) (11) - (4) Year Year Year Year 1999 (7,538) 115.7 129.4 76.3 90.0 2.8 1.6 15 65 133 2000 (6,233) 111.3 133.8 76.2 98.7 26.1 13.7 15 33 114 2001 Profitability/Liquidity (30,571) 139.9 134.3 111.4 105.7 (11.9) (13.4) 5 17 101 2002 9,795 91.3 87.6 65.6 61.9 14,492 87.1 87.6 61.4 61.9 32.8 21.1 7 19 101 2003 30,600 84.0 86.1 61.1 63.2 36.1 22.9 30,600 84.0 86.1 61.1 63.2 36.1 22.9 0.0 18 18 103 5-Yr 750 99.8 103.8 72.4 76.4 18.6 10.3 12 26 108 Exhibit 5 Analysis of Reinsurance Ceded Total Reinsurance Ceded % GPW Ceded to Loss Ratios Prems Ceded by Treaty Type Premiums To Affiliated Insurers To Un-affiliated Unreg % of Ceded Quota Share Surplus Excess Facultative Total of Net Gross Ceded Total L/R Total L/R (%WP) L/R L/R L/R L/R Ceded 1999 48,172 0.0 23.9 23.9 84 20.1 0.4 20.5 61 47 51.3 69 76 70 2 100 0 129 48 46 49 80 2000 78,338 0.0 26.5 26.5 120 18.1 1.4 19.5 47 50 55.3 88 76 90 2 133 1 999 41 79 57 106 2001 116,793 0.0 26.4 26.4 57 22.3 1.3 23.5 38 52 52.9 70 111 91 (7) -195 0 999 43 32 64 75 2002 Reinsurance 155,871 0.0 24.4 24.4-34 21.7 1.6 23.3 15 52 50.4 (4) 61 26 11-32 (0) 302 16-53 74 10 2003 126,660 0.0 20.7 20.7 80 15.8 0.4 16.2 7 37 57.1 48 61 55 13 12 0 0 27 77 60 38 5-Yr 525,834 0.0 23.9 23.9 50 19.4 1.0 20.4 27 47 53.4 45 72 60 5 60 0 999 32 42 63 49 Exhibit 6 Loss, Expense & Commission Ratio Analysis Ratios % of NPE General & Acquisition Expense Categories % of NPW (ex. Comm.) Net Commission Expense % NPE Prof. Fees, Pure Inc. Adj Gen. Tot U/W Mgmt. H.O. Overhead (excl. contingent commissions) Comm Taxes Other Salaries IT Occ. Reg & Other Total Losses Exp Exp. Exp. Fees Bureaus Prop Auto Liab Other Total 1999 62.0 14.4 13.4 8.1 5.4 12.5 115.7 11.7 (2.2) 0.8 0.0 1.9 0.3 3.5 16.0 23.2 (15.0) 12.8 5.4 12.0 2000 71.0 5.2 13.0 7.9 4.9 9.3 111.3 7.6 (0.4) 0.3 0.0 1.4 (0.7) 1.9 10.1 7.6 (1.5) 4.3 23.8 10.6 2001 96.4 15.0 11.4 7.0 Loss/Exp/Comm 4.0 6.1 139.9 5.5 (0.3) 0.3 0.0 0.9 (0.5) 1.4 7.3 16.6 6.2 (1.1) 13.8 8.1 2002 57.8 3.7 9.5 5.2 5.3 5.6 87.1 5.6 (1.1) 0.1 0.0 0.9 1.5 1.5 8.4 (6.2) 9.4 (3.6) 26.8 7.3 2003 49.8 11.3 9.2 4.6 2.9 6.2 84.0 3.9 (0.9) 0.3 0.0 0.6 0.8 3.4 8.0 6.7 11.8 3.2 9.9 7.2 5-Yr 62.7 9.7 10.5 5.9 4.1 7.0 99.8 5.8 (0.9) 0.3 0.0 0.9 0.5 2.4 9.0 7.7 9.6 2.2 15.9 8.2 Exhibit 7 NPW by Major Line % NPW Auto Pers. Prop Com. Prop Liability Surety Boiler Other Total Net Net Net Net Net Net NPW NPW NPW NPW NPW Net NPW Net NPW NPW L/R L/R L/R L/R L/R L/R L/R L/R Major Lines 1999 1,320 121 0 700 9,222 81 19,142 73 324 (18) 12,966 113 10,674 59 53,648 76 3.5 2000 2,986 124 0 0 17,784 162 26,354 27 242 (17) 20,690 85 8,933 69 76,989 76 3.7 2001 10,786 61 0 0 11,217 231 32,431 74 255 202 41,765 78 9,779 135 106,233 111 4.2 2002 23,835 75 0 999 19,275 44 56,969 52 1,397 85 32,072 78 12,943 71 146,491 61 5.2 2003 46,157 66 0 0 39,993 61 83,946 50 2,355 29 25,607 91 18,317 57 216,375 61 5.9 CY % Tot 21.3 21/100 0.0 0/100 18.5 19/100 38.8 31/100 1.1 0/100 11.8 21/100 8.5 9/100 100 100/100 5-Yr 143.2 71 650 44.3 101 44.7 53 64.2 45 18.5 85 14.5 75 41.7 72 Exhibit 8 Territorial Distribution of NPW - All Lines % NPW NFLD PEI NS NB QC ON MB SK AB BC Out of CN Total 1999 1,046 219 1,338 745 9,040 15,958 438 (503) 6,287 12,461 197 6,422 53,648 7.4 2000 437 204 1,858 299 17,133 29,989 626 (855) 6,310 10,218 316 10,454 76,989 8.1 2001 920 326 2,297 1,523 17,664 42,903 1,917 860 10,602 17,063 1,040 9,118 106,233 8.4 2002 Geographic Dist. 1,749 492 2,958 2,286 21,308 64,107 2,820 1,466 16,385 18,537 759 13,624 146,491 8.6 2003 3,051 639 4,269 3,317 31,741 98,197 5,952 2,429 26,493 24,071 753 15,463 216,375 8.8 CY % Tot 1.41 0.30 1.97 1.53 14.67 45.38 2.75 1.12 12.24 11.12 0.35 7.15 100.0 CY NLR 62.0 28.2 76.3 30.5 65.5 89.7 54.3 16.3 61.1 (27.4) 165.3 36.9 61.1 CAGR 30.7 30.7 33.6 45.3 36.9 57.5 92.0 43.3 17.9 39.8 24.6 41.7 Exhibit 9 Analysis of Direct Auto Writings (DPW in millions) NFLD PEI NS NB QC ON MB SK AB BC YT/NT/NU Out Total DPW DLR DPW DLR DPW DLR DPW DLR DPW DLR DPW DLR DPW DLR DPW DLR DPW DLR DPW DLR DPW DLR DPW DLR DPW DLR 1999 0.2-1 0.0 112 0.2-52 0.1 16 0.6 26 1.9 36 0.2-6 0.1-6 0.4 138 0.2 224 0.2 36 0.1 999 4.3 106 2000 (0.0) 228 0.0 7 0.1 255 0.1 362 1.6 54 2.8 49 0.2 24 0.1 10 0.6 55 0.4 45 0.1 8 (0.1) 999 6.0 50 2001 0.2 137 0.0 767 0.4 101 0.3 202 3.6 41 7.6 97 0.4 74 0.2 31 2.3 86 0.7 37 0.0 67 0.0-999 15.7 78 2002 0.3 67 0.1 102 1.7 Prov. 57 0.6 68 4.9 64 15.8 Auto 51 0.9 36 0.2 Dist. 37 7.0 59 0.7 80 0.0 216 0.0 999 32.3 57 2003 0.8 61 0.1 111 2.1 35 1.1 69 6.4 37 30.7 78 1.1 110 0.3 11 11.3 58 1.0 35 0.2 90 0.0-999 55.0 66 CY % Tot 1.38 1/100 0.16 3.80 1.91 11.66 2.04 0.47 20.59 1.85 0.35 0/100 0.00 100 5-Yr 1 72 0 151 5 51 2 92 17 47 59 70 3 72 1 19 22 62 3 62 0 56 0 999 113.3 66 Diversification Score (1-10) Divers. Score Definitive insurance information for intelligent business decisions. 16 2017 MSA Research Inc.

(1) (2) (3) (4) 299,850 (1) (2) (3) (4) (5) (6) (1) 199,918 (2) (3) (4) (1) (2) (5) (6) (7) (8) (9) (10) (11) (12) (13) (14) (15) (7) (3) (5) (8) (9) (6) (4) (10) (7) (5) IBNR/ UPC (11) (8) (12) (6) (13) 201,931 299,850 (14) Inspect & In. (9) (10) (11) 314,235 (15) (12) (16) (13) (17) (14) Foreign Pay Securities % Invest. @ MV (18) Adj+App Gross (15) Inv. Inc. on UPC (19) Legal Gross (7) (8) (9) (10) (11) Incurred 127 112 98% 69,599 % 90% 107 Beg. Unpd 106 82% % 48,505 87 100 74% Developed % 67 66% 42,981 95% 58% Margin 47 5,524 89% 50% 27 % Dev 11.39% Incurred Incurred Incurred Incurred $millions 62 127 44 112% 43,179 112% 54,465 112% 80,935 112 69,599 % Beg. Unpd Beg. Unpd Beg. Unpd Beg. Unpd 107 37 52 106% 106% 106% 106 29,188 36,929 53,331 % 48,505 87 30 42 Developed Developed Developed Developed 100% 100% 100% 100 23 32 67 30,473 36,631 53,573 % 42,981 Margin 22 95% Margin 95% 16 95% Margin 95% Margin 47 (1,285) 298 (242) 5,524 9 89% 12 89% 89% 89% 27 % Dev % Dev % Dev % Dev 1999 2000 2001 2002 2003 2000 2001 2002 2003-4.40% 0.81% -0.45% 11.39% (16) (16) (20) Other Gross (17) (17) (18) % % NPE C&S (21) (22) Total Paid Gross Net (18) (19) 2003 2003 (12) (19) 1 yr. Dev (23) Incurred 121,098 Beg. Unpd 82,737 IBNR 67,611 Case 15,126 Paid 38,361 Incurred 121,098 Beg. Unpd 82,737 IBNR 67,611 Case 15,126 Paid 38,361 TOOLS OF THE TRADE: MSA BENCHMARK REPORT The MSA Benchmark Report is a powerful benchmarking tool, providing comparative statistical information and analysis on forty-three industry composites. 2017 2017 2017 MSA BENCHMARK REPORT P&C Key Benefits: Five years of easy to access financial information on every industry sector Insurers included in each composite are explicitly listed Detailed exhibit explanations Primary Uses: Policymaking & reference Benchmarking & peer group analysis Market & performance analysis ABC Insurance Company Exhibit 10 Analysis of Investments Panel III Bonds & Term Real Estate & Est. Tax- Mortgages Pref Shares Common Total Non Inv Grade @ BV Deposits > 1 Yr Other Unrec. Adjusted Mark-to- Gain Book Market Book Market Book Market Book Market Book Market Book Market Market Pref % (Loss) Impact on Bonds Value Value Value Value Value Value Value Value Value Value Value Value Shares C&S ROE 1999 141,844 138,353 0 0 Investments 0 0 56,110 73,943 0 0 197,954 212,296 14,342 15.1 27 17,727 0 25 2000 195,996 0 0 0 0 5,935 14,143 0 0 214,061 12,130 7.8 0 12,645 0 28 2001 257,883 265,351 0 0 0 0 0 0 0 0 257,883 265,351 7,468 4.9 0 10,318 0 17 2002 314,235 0 0 0 0 0 0 0 0 14,385 8.1 0 26,645 0 35 2003 373,941 386,163 0 0 0 0 0 0 0 0 373,941 386,163 12,222 7.1 0 20,016 0 18 CY % Tot 100.0 100.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 100.0 100.0 Exhibit 11 Analysis of Outstanding Loss Provisions Net Unpaid Claims % NPE Provisions Adequacy of Claim Provisions - Margin (Deficiency) Auto Auto Auto All Total Total Auto Auto Auto All Prop Liab Boiler Total Prop Liab Boiler Total Liab PA Oth. Other IBNR Case Liab PA Oth. Other 1999 140 191 999 999 368 110 137 236 43,972 69,241 38.8 5,672-256 94 283 1,140-2,134 491 5,290 11.0 7.4 3.7 2000 138 143 999 999 308 76 142 209 28,549 86,689 24.8 2,043-1,939-165 1,162 8,981 1,876 765 12,723 23.0 27.8 11.2 2001 UPC/Adequacy 169 50 278 208 299 15 180 178 38,672 97,871 28.3-4,693-725 102 157 3,502-927 -2,002-4,586-6.0-7.4-4.0 2002 95 92 (229) 20 213 17 133 122 58,406 79,117 42.5 3,737-3,849 3 2,644 4,495 153-777 6,406 5.7 8.4 4.7 2003 79 108 38 16 140 26 96 94 112,556 67,140 62.6 3,594-685 -2,152 243 3,409 742-1,095 6,407 10,463 5.5 9.2 7.6 5-Yr 112 101 53 46 226 30 131 141 41.4 10,353-7,454-2,118 4,489 21,527-290 -2,618 Exhibit 12 Analysis of Adjustment Expenses Net Adj. Expenses Incurred % NPE Net Internal Adj. Exp. Incurred as % of Claims Incurred External Adj. Exp. Pd. % Claims Pd. Mgmt. Prof Internal External Total Internal External Total Salaries IT Occ. Other Total Fees Fees Discounted (ex. Inv inc.) Adj. Expenses 1999 695 6,203 6,898 1.45 12.94 14.39 1.6 (0.4) 0.2 0.0 0.3 0.1 0.2 1.9 3.8 4.1 0.3 8.2 10.1 2000 1,377 1,472 2,849 2.49 2.67 5.16 2.8 (0.2) 0.3 0.0 0.6 (0.7) 0.5 3.3 4.4 4.8 0.4 9.6 11.3 2001 2,457 9,023 11,480 3.21 11.79 15.00 2.3 (0.5) 0.1 0.0 0.5 0.2 0.3 2.9 2.6 3.2 0.6 6.4 9.5 2002 2,832 1,277 4,109 2.52 1.14 3.65 3.0 (0.6) 0.1 0.0 0.7 0.3 0.6 4.1 3.9 4.9 1.0 9.9 10.8 2003 5,964 15,675 21,639 3.11 8.19 11.30 3.4 0.1 0.3 0.0 0.8 0.4 0.2 5.1 4.3 5.3 1.1 10.7 13.1 5-Yr 13,325 33,650 46,975 2.76 6.96 9.71 2.8 (0.3) 0.2 0.0 0.6 0.2 0.4 3.8 3.7 4.4 0.7 8.8 11.0 Exhibit 13 Claim Runoff Exhibits Accident Discounted (excluding investment income) Undiscounted Years Developed Through Developed Through 1998 1999 2000 2001 2002 2003 1998 1999 2000 2001 2002 2003 1998 & prior 141,306 3.7% 14.2% 12.8% 13.9% 13.8% 1999 & prior 113,213 11.2% 12.0% 13.9% 11.4% 2000 & prior Run-off Cumulative margin (def) 115,238-4.0% 2.4% 0.5% 2001 & prior of developing unpaid claim provisions. $ 131,555 1.0% -0.1% 136,543 4.6% 3.6% 2002 & prior amounts reflect the opening unpaid claim 137,232 3.0% 137,232 3.0% provisions for the accident-years. 2003 & prior 179,696 179,696 Exhibit 14 Accident-Year Exhibits Paid Case IBNR Dev (right axis) 1999 Accident-Year 2000 Accident-Year 2001 Accident-Year 2002 Accident-Year 2003 Accident-Year 80 79 67 60 55 40 Accident-Year NA NA NAExhibits 43 20 31 19 0 2002 2003 % Vested HOW DO I GET MY HANDS ON THESE REPORTS? The MSA Report and MSA Benchmark Report are bundled with MSA s P&C Researcher Software Platform or can be purchased separately. For more information or to find out how you can gain access to this valuable resource, please contact Tes Fekade at: tesfaye.fekade@msaresearch.com or call (416) 368-0777 x23 Undiscounted 84 71 58 45 32 19 2001 2002 2003 79 67 55 43 31 19 2002 2003 To find out more, please contact Tes Fekade to arrange a free on-site or web-based demonstration (416) 368-0777 ext.23 or tesfaye.fekade@msaresearch.com or visit us online: www.msaresearch.com 17

TOOLS OF THE TRADE: MSA MARKET SHARE REPORT The MSA Market Share Report provides valuable market share and ranking information for every line of business in every province over a five year period. Key Features: Companies ranked on a consolidated group basis Up/Down arrows quickly identify changes in rankings from prior year Primary Uses: Easily identify your market positions and those of your competitors Quickly analyze potential markets Review top players and their performance in any market segment 2017 MSA MARKET SHARE REPORT P&C 2017 2017 HOW DO I GET MY HANDS ON THESE REPORTS? The MSA Market Share Report is bundled with MSA s P&C Researcher Software Platform or can be purchased separately. For more information or to find out how you can gain access to this valuable resource, please contact: Tes Fekade at tesfaye.fekade@msaresearch.com or call (416) 368-0777 x23 Definitive insurance information for intelligent business decisions. 18 2017 MSA Research Inc.

For more information please contact: Carolyn Rennie Managing Director, CatIQ Inc. (416) 368-0777 x28 carolyn.rennie@catiq.com www.catiq.com Catastrophe Indices and Quantification Inc. (CatIQ) delivers detailed analytical, insured loss estimates and meteorological information on Canadian natural and man-made catastrophes. Key Features: Canada s most comprehensive database of Catastrophes and Notable Events 1 since 2008 Aggregated insured loss estimates for Catastrophes by line of business which allow advanced benchmarking for primary insurers using CatIQ s Query View and report based Analysis Dashboard GIS mapping technology to identify catastrophe footprints, meteorological metrics, affected postal codes and other data feeds CatWATCH Alerts identify, track and monitor evolving situations which may cause catastrophic damage Unrivaled industry support, along with meteorological insight, makes CatIQ Canada s cat data provider - designed by the industry for the industry 1 Notable Events (NEs) are designated events that cause insured losses estimated between $10 million and $25 million to the industry. NEs do not meet CatIQ s CAT threshold of $25 M. 19

MSA AND CATIQ - CONFERENCES & EVENTS MSA and CatIQ also organizes several significant insurance focused events throughout the year, including: National Insurance Conference of Canada (NICC) - www.niccanada.com October 1-3, 2017 - Quebec Hilton, Quebec City The NICC is Canada s pre-eminent annual property & casualty insurance conference. 2018 CatIQ s Canadian Catastrophe Conference CatIQ s Canadian Catastrophe Conference (C4) - www.catiq.com/c4 Jan 31-Feb 2, 2018 - Hilton Lac-Leamy, Gatineau-Ottawa C4 is a content-driven discussion working to foster collaboration before, during and after catastrophic events. International Cyber Risk Management Conference (ICRMC) - www.icrmc.com April 11-12, 2018 - Metro Toronto Convention Centre The ICRMC brings together an unparalleled gathering of professionals, expertise and timely content that represents the broad spectrum of the global cyber risk challenge. Canadian Insurance Financial Forum (CIFF) - www.msaresearch.com/ciff May 30, 2018 - Metro Toronto Convention Centre The CIFF is an intensive one-day financial conference focused on the issues affecting actuarial, accounting, finance, analysis and investment professionals in the Canadian P&C insurance industry. 133 Richmond St. W., Suite 605, Toronto, ON, Canada M5H 2L3 - T: (416) 368-0777 - E: info@msaresearch.com www.msaresearch.com Definitive insurance information for intelligent business decisions. 2017 MSA Research Inc.