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UK Equity Release Market Monitor quarter 1 2014 embargoed until 00:01 saturday, 10th may 2014 Key Retirement Solutions, 4 Baines House, Midgery Court, Fulwood, Preston PR2 9ZH.

Contents 02 Introduction Dean Mirfin, KRS 03 Equity Release Market Monitor Quarter 1 2014 Results 04 Equity Release Market Highlights Popular Uses Quarterly Focus - Home Improvement 05 Equity Release Market Highlights Regional Summary Regional Focus - South West 06-07 quarter 1 2014 Review Number of Plans Value of Plans 08 quarter 1 2014 Analysis Customers By Age Customers By Status Product Mix Source: Key Retirement Solutions 01

Introduction Key Retirement Solutions Market Monitor provides a quarterly, half yearly and annual review of the equity release market in the UK. The monitor provides journalists and other industry stakeholders with detailed data on the market alongside historical comparisons. Key Retirement Solutions are the leading over 55 s specialist adviser and are the UK s number 1 equity release specialist, arranging 1 in 3 of all Equity Release Council (ERC)[1] equity release business in the UK. The Monitor uses Key s data to reflect the market as a whole and provides the most detailed analysis of the equity release sector, including: Usage trends Age Analysis Regional Analysis based on - Plan Numbers Plan Values Property Prices The Monitor now provides more detail than ever, focusing in each edition on a particular region and also a specific usage driver for releasing equity. Quarter 1 Focus - Home Improvement Regional Focus - South West For further details contact: Dean Mirfin Group Director KRS Group Email: dean.mirfin@keyrs.co.uk Tel: 07879 678737 Press office: [1] Equity Release Council (ERC) is the equity release trade organisation representing the Equity Release Sector Source: Key Retirement Solutions 02

Q1 2014 Results New plan numbers 5,030 up 10% total amount released 339.79m up 29.2% Drawdown accounts for 63% of all plans Single advance lending accounts for 30% share of market Non-Mortgage Debt Repayment accounts for 26% of market The Quarter 1 2014 report on the equity release market reveals strong continued year on year growth both for plan numbers and for overall lending. Sales of plans during quarter 1 2014 were 5,030 an increase of 10.1% over the same period of 2013. Lending also increased to 339.8 million for the period from 263.1 million for the same period of 2013, an increase of 29.2%. Drawdown remains the most popular type of plan accounting for 63% of all new plans. Based on initial lending levels and available facilities, there remains 87 million of funds still to be drawn in addition to these initial advance figures giving a combined total of 426.8 million for the period. The average age for those releasing equity fell from 69 to year on year. Biggest movers by region Number of Plans ern Ireland +113.9% East Anglia +33.8% London +25.7% East Midlands -15.2% -11.1% West Midlands -9.1% Lending ern Ireland +96.5% South West +50.3% London +40.8% West Midlands -1.6% Regional Highlights Across the country 7 out of 12 regions experienced growth in the total number of plans, with 11 out of the 12 regions experiencing growth in total lending. The greatest increases in plan numbers were experienced in ern Ireland (+113.9%) and East Anglia (+33.8). Top region for overall lending was the South East ( 86.2m) with London ( 56.7m) taking second place. Only one region experienced a drop in overall lending, this was the West Midlands, but even this was only a reduction of 1.6%. Uses of Equity Release Home and/or garden improvement (67% up from 58%) retains top spot followed by holidays (35% up from 30%), closely followed by repaying non-mortgage debt (26%). Almost 1 in 4 (24%) utilised the funds released in whole or part to help their family, typically their children. Source: Key Retirement Solutions 03

Highlights popular uses of equity release 37% increase in the number of clients repaying non-mortgage debt Treat family and friends Help with regular bills 24% 16% 67% Home and/or garden improvements Clear outstanding mortgage 21% 26% Pay debts (e.g. loans, credit cards) 35% Go on holiday HOME IMPROVEMENT Home Improvement accounts for 67% of clients use for equity release quarter 1 focus - HOME IMPROVEMENT The percentage of those releasing equity specifically to fund home improvements has experience a considerable increase year on year. This may be a sign of pent up need being fulfilled through greater confidence in using the values tied up in their homes. The average spend on Home Improvement is 11,535 for the quarter. The average is made up from very minor items, general décor, to major projects, with new kitchens and bathrooms featuring high in the list of priorities. With the percentage of clients releasing equity for Home Improvement being 67%, this is the highest recorded level since the Market Report has been produced. Source: Key Retirement Solutions 04

Highlights Regional Summary Area Value Percentage Change Q1 2014 on Q1 2013 Number of plans Percentage Change Q1 2014 on Q1 2013 Average Customer Age Average Property Value Percentage Change Q1 2014 on Q1 2013 East Anglia 17.07m 40.15% 282 33.81% 69 204,070-5.20% East Midlands 20.94m 10.26% 348-15.23% 186,679 5.05% London 56.70m 40.77% 472 25.74% 70 440,3 1.37% 9.30m 13.42% 177-11.13% 67 150,401-0.41% West 31.33m 33.00% 616 20.06% 69 175,489 0.87% ern Ireland 2.01m 96.46% 49 113.93% 65 133,167-20.50% Scotland 17.71m 9.45% 361-6.80% 178,382 15.50% South East 86.21m 36.62% 1,085 15.61% 297,316-1.89% South West 46.86m 50.33% 652 23.40% 69 255,171 3.67% Wales 10.82m 1.28% 203-1.75% 69 1,903-4.80% West Midlands 21.88m -1.63% 393-9.13% 196,750-0.81% Yorks & H side 18.96m 20.% 390 14.42% 160,231-12.47% regional focus - SOUTH WEST Total lending - 46.9M Plans arranged - 652 Average released - 71,029 Average property value - 255,171 regional focus - SOUTH WEST The South West has experienced a dramatic increase in total lending to 46.9m compared to 31.2m for the same period of 2013. This has been largely fuelled by the increase in plan numbers to 652 up 23.4% from 529 for the same period last year. The growth in business levels in the South West is also significant alongside its counterpart in the South East which whilst remaining strong with a 36.6% growth in value and 16% growth in plan numbers, the gap in business levels between the two is narrowing. Perhaps in part this is a reflection in the house price cycles, with price rises in the South West typically following later than the South East. Source: Key Retirement Solutions 05

Review number of equity release plans Highest - South East (1,085) Lowest - ern Ireland (49) 1 2 Scotland 361 2013-387 177 2013-199 3 4 West 616 2013-513 Yorks & H side 390 2013-341 1 5 6 ern Ireland 49 2013-23 7 8 West Midlands 393 2013-433 Wales 203 2013-207 East Anglia 282 2013-211 5 3 2 4 9 10 East Midlands 348 2013-410 11 12 South West 652 2013-529 London 472 2013-375 South East 1,085 2013-939 6 7 11 9 12 10 8 Source: Key Retirement Solutions 06

Review value of equity release plans Highest - South East ( 86.21m) Lowest - ern Ireland ( 2.01m) 1 2 Scotland 17.71m 2013-16.18m 9.30m 2013-8.20m 3 4 West 31.33m 2013-23.56m Yorks & H side 18.96m 2013-15.71m 1 5 6 ern Ireland 2.01m 2013-1.02m 7 8 West Midlands 21.88m 2013-22.24m Wales 10.82m 2013-10.m East Anglia 17.07m 2013-12.18m 5 3 2 4 9 10 East Midlands 20.94m 2013-18.99m 11 12 South West 46.86m 2013-31.17m London 56.70m 2013-40.28m South East 86.21m 2013-63.10m 6 7 11 9 12 10 8 Source: Key Retirement Solutions 07

Analysis Average age 62% of those releasing equity are couples 92% more single women release equity than single men customers by age 75-79 15% 85+ 2% 80-84 7% 55-59 3% 60-64 17% 29% 65-69 70-74 27% customers by status Single Male 13% 25% Single Female Couple 62% product mix Drawdown 57% Lifetime Mortgage 30% Enhanced Lifetime Mortgage 7% Enhanced Drawdown 6% Reversion 0.4% Source: Key Retirement Solutions 08