MIT Student Health Plan

Similar documents
MIT Student Health Plan

MIT Affiliate Health Plan

MIT Student Health Plan

MIT Affiliate Health Plan

MIT Student Health Plans

MIT Affiliate Health Plans

MCPHS University Health Insurance Program Information

Wellesley College Health Insurance Program Information

Important Questions Answers Why this Matters:

Schedule of Benefits. Plumbers Union Local 12 HMO. A Prime Solutions HMO Plan

Important Questions Answers Why this Matters:

Schedule of Benefits

Employee Benefit Plan: Missoula County Public Schools Coverage Period: 01/01/ /31/2014 Summary of Benefits and Coverage:

Some of the services this plan doesn t cover are listed on page 5. See your policy Yes plan doesn t cover?

Preferred Blue PPO $500 Deductible Coverage Period: on or after 01/01/2016 Summary of Benefits and Coverage: What this Plan Covers & What it Costs

Summary of Benefits and Coverage: What This Plan Covers & What You Pay for Covered Services Coverage Period: 01/01/ /31/2019.

Important Questions Answers Why this Matters:

Blue Care Elect $250 Deductible Coverage Period: on or after 07/01/2016 Summary of Benefits and Coverage: What this Plan Covers & What it Costs

Dear MIT Affiliate. the MIT Affiliate Health Plan. The MIT. you contact the Affiliate Health Plan office to. the cost of most services provided at MIT

You don t have to meet deductibles for specific services, but see the chart starting on page 3 for other costs for services this plan covers.

M I T a f f i l i a t e h e a l t h p l a n

Important Questions Answers Why this Matters: What is the overall deductible? Are there other deductibles for specific services?

Important Questions Answers Why this Matters:

Important Questions Answers Why this Matters: What is the overall deductible?

Blue Care Elect $250 Deductible MIIA Coverage Period: on or after 07/01/2015

Important Questions Answers Why this Matters:

HMO Blue $1,000 Deductible

2015 Benefits for YMCA of Greater Boston

Coverage for: Individual and Family Plan Type: POS. Important Questions Answers Why this Matters: $250 member / $500 two-person /

Schedule of Benefits. Plumbers Union Local 12 PPO. A Prime Solutions PPO Plan

The Harvard Pilgrim Best Buy ChoiceNet HMO Summary of Benefits and Coverage: What this Plan Covers & What You Pay For Covered Services

Important Questions Answers Why this Matters:

Blue Choice New England - Enhanced Northeastern University Coverage Period: on or after 01/01/2015

Schedule of Benefits

Best Buy HMO FLEX Summary of Benefits and Coverage: What this Plan Covers & What You Pay For Covered Services

Schedule of Benefits

Schedule of Benefits

Anthem Blue Cross Blue Shield: Anthem Silver DirectAccess - cbka Coverage Period: 01/01/ /31/2014

HMO - FLEX Summary of Benefits and Coverage: What this Plan Covers & What You Pay For Covered Services

The Harvard Pilgrim Primary Choice HMO Summary of Benefits and Coverage: What this Plan Covers & What You Pay For Covered Services

benefits know your 2018 City of Jacksonville Benefits Guide Do you have questions about your medical or prescription drug coverage?

Blue Care Elect Preferred Northeastern University

Anthem BlueCross BlueShield Christian Care Communities Blue Access PPO Coverage Period: 01/01/ /31/2015 Summary of Benefits and Coverage:

The Guide to Your Summary of Benefits and Coverage (SBC)

CalPERS: Sharp Performance Plus HMO Summary of Benefits and Coverage: What this Plan Covers & What it Costs

Nationwide Life Insurance Co.: University of Southern Maine (International) Coverage Period: 8/1/13-7/31/14

Summary of Benefits and Coverage: What this Plan Covers & What You Pay For Covered Services Coverage Period:01/01/ /31/2019

Nationwide Life Insurance Co.: University of Southern Maine (Domestic) Coverage Period: 8/15/13 8/14/14

Summary of Benefits and Coverage: What this Plan Covers & What You Pay For Covered Services Coverage Period: 01/01/ /31/2019

Important Questions Answers Why This Matters: $250 member / $500 family innetwork Boston Medical Center

$300 Individual; $ 800 Family. Applies to out-of-network services only. What is the overall deductible?

Balance 3 up to Allowed Amount 4 after BCBSF pays up to $50. $0 CYD % Coinsurance 6

Coverage Period: on or after 01/01/2018 Blue Care Elect Preferred 90 Copay

You can see the specialist you choose without permission from this plan.

Important Questions Answers Why this Matters: What is the overall deductible?

ElevateHealth Gold 1000 Summary of Benefits and Coverage: What this Plan Covers & What You Pay For Covered Services

Best Buy HMO FLEX Summary of Benefits and Coverage: What this Plan Covers & What You Pay For Covered Services

Medicare PPO Blue (PPO)

Important Questions Answers Why this Matters:

Schedule of Benefits

$0 individual/$0 family network. $250 individual/$500 family out-ofnetwork.

Massachusetts Laborers' Health Fund: Plan A Summary of Benefits and Coverage: What this Plan Covers & What it Costs

Preferred Blue PPO SM Basic Coinsurance

Summary of Benefits and Coverage: What this Plan Covers & What You Pay For Covered Services BlueCross and BlueShield of Nebraska : Sarpy County

Important Questions Answers Why this Matters:

You don t have to meet deductibles for specific services.

$350 individual/$700 family network. $700 individual/$1,400 family out-ofnetwork.

Summary of Benefits and Coverage:

City of Cedar Rapids - Choice Plan

Coverage Period: on or after 01/01/2018 Advantage Blue Deductible

Schedule of Benefits

University of New Hampshire Student Health Plan: Self-Funded Coverage Period: 8/24/13 8/22/14

Important Questions Answers Why this Matters:

The HPHC Insurance Company PPO

Important Questions Answers Why this Matters:

National Elevator Industry: Health Benefit Plan Summary of Benefits and Coverage: What this Plan Covers & What it Costs

Anthem Blue Cross University of the Pacific Student Health Plan PPO with Student Health Center (100/80/60) Coverage Period: 08/01/ /31/2016

Important Questions Answers Why this Matters: For in-network providers Deductible is not applicable innetwork

Important Questions Answers Why this Matters:

AvMed In-Network Tier A Providers: $1,500 individual / $3,000 family AvMed In-Network Tier B Providers: What is the overall deductible?

MAYFLOWER MUNICIPAL HEALTH GROUP ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ PPO COMPARISON OF BENEFITS

Schedule of Benefits

Standard Gold Summary of Benefits and Coverage: What this Plan Covers & What You Pay For Covered Services

EnhancedBlue SM Gold 1000 PPO

Standard Bronze Summary of Benefits and Coverage: What this Plan Covers & What You Pay For Covered Services

KNOW your BENEFITS. Do you have questions about your medical or prescription drug coverage?

Important Questions Answers Why this Matters:

New England Carpenters Health Benefits Fund: Plan 1 Summary of Benefits and Coverage: What this Plan Covers & What it Costs

Schedule of Benefits

The Harvard Pilgrim HMO

BlueSelect What is the overall deductible? In-Network: Not Applicable. Outof-Network: $500 Per Person.

01/01/ /31/2019 UMR: PALO PINTO GENERAL HOSPITAL:

$1,500 individual/$3,000 family network. $3,000 individual/$6,000 family out-ofnetwork.

this plan begins to pay. If you have other family members on the plan each family member deductible?

2019 Summary of Benefits

Even though you pay these expenses, they don t count toward the out-ofpocket limit.

Coverage Period: 01/01/ /31/2019 Gold Summary of Benefits and Coverage: What this Plan Covers & What You Pay For Covered Services

Important Questions Answers Why this Matters:

You don t have to meet deductibles for specific services.

$200 individual/$400 family combined network and out-of-network.

Transcription:

photo: Wei Guo photo: Katia Shtyrkova MIT Student Health Plan 2 0 1 3-2 0 1 4 2 3 4-5 6 7 8 Top 5 things you need to know Rates Your medical benefits How do I enroll or waive coverage? Commonly used terms Contact information photo: Namir Jawdat

The top five things you need to know about student health insurance at MIT 1 The MIT Student Medical Plan provides coverage for basic care provided on campus at MIT Medical. It s included with tuition and you get: Primary care Care from most specialists Urgent Care Mental health and counseling Basic x-ray and laboratory testing And much more... 2 The MIT Student Extended Insurance Plan picks up from there. You get: A plan specifically designed to meet the needs of MIT students A plan that coordinates seamlessly with the MIT Student Medical Plan A plan that meets Massachusetts requirements for comprehensive coverage Routine eye exams and HPV vaccines at MIT Medical Prescription medication coverage Coverage for diagnostic tests, physical therapy, and surgery Coverage for hospitalizations and medically necessary emergency room visits 3 Be aware: your home HMO coverage might not work in Cambridge. Do you know how to find a participating provider? Does your current insurer require you to use in-network hospitals and specialists? Can you receive a referral or other authorization to receive out-of-area care? 5 4 Nearly 70 percent of MIT students choose the Extended Insurance Plan. No worries about coordinating coverage from different plans. No need to return home to get necessary medical care such as physical therapy. Avoid cumbersome medical paperwork. Relax. You re already covered! You are automatically enrolled in the Extended Insurance Plan. If you want the Extended Insurance Plan, you don t have to do a thing. 2 All students who waive the Extended Insurance Plan must provide proof of comparable insurance coverage as required by Massachusetts law. Still sure you don t need the Extended Insurance Plan? Visit medweb.mit.edu/waive by September 15, 2013, to waive coverage.

Here s what MIT offers: MIT Student Medical Plan All students are automatically enrolled in this plan. The cost is included in your tuition and covers most services provided at MIT Medical, our multi-specialty, on-campus health center. You can enroll family members in the MIT Student Medical Plan for an additional charge (see table below). Please note: This plan does not provide complete coverage as required by Massachusetts law. Students must carry additional insurance to meet Massachusetts requirements. MIT Student Medical Plan Full year Sept. 1, 2013 Aug. 31, 2014 Fall term only Sept. 1, 2013 Jan. 31, 2014 No cost No cost No cost Student (automatic enrollment) (included with tuition) (included with tuition) (included with tuition) Student and partner $1,272 $530 $742 Student and dependent(s) $636 $265 $371 Spring term only Feb. 1, 2014 Aug. 31, 2014 Family (student, partner, and dependents) $1,908 $795 $1,113 MIT Student Extended Insurance Plan This plan, specifically designed to meet the needs of MIT students, complements the coverage provided by the MIT Student Medical Plan and meets state requirements for comprehensive coverage. Picking up where the Student Medical Plan leaves off, the Extended Insurance Plan includes prescription coverage and covers off-campus services such as emergency room visits, surgical procedures, and hospital stays (including childbirth and inpatient mental health/substance abuse care). Rates are listed below. MIT Student Extended Insurance Plan (SEIP) Full year Sept. 1, 2013 Aug. 31, 2014 Fall term only Sept. 1, 2013 Jan. 31, 2014 Spring term only Feb. 1, 2014 Aug. 31, 2014 Student (automatic enrollment) $2,088 $870 $1,218 Student and partner $3,192 $1,330 $1,862 Student and dependent(s) $2,256 $940 $1,316 Family (student, partner, and dependents) $3,360 $1,400 $1,960 Example: Jane is a student who wants to enroll herself and family members in both plans for the full year. She would pay $4,464 to cover herself and her partner, or $2,892 for herself and her dependent(s), or $5,268 for herself, her partner and her dependent(s). In order to enroll in the Student Extended Insurance Plan, family members must also enroll in the Student Medical Plan. 3

Your medical benefits (effective September 1, 2013) covered services OUTPATIENT CARE Your cost for services at MIT Medical (services are covered under the MIT Student Medical Plan unless otherwise indicated) Your cost for services outside MIT Medical (covered only if you are also enrolled in the MIT Student Extended Insurance Plan) Your cost for benefits using the Blue Cross PPO Network (In-network provider see definition on page 7) Your cost for out-of-network provider benefits (see definition on page 7 for more information) Emergency room visits Not available at MIT Medical $50 copay per visit Deductible waived; $50 copay per visit (waived if admitted) (waived if admitted) Well-child visits Covered in full Limited coverage for Not covered children under age 5 only Routine adult physical exams, including Covered in full; available only at Not covered Not covered related tests (pre-matriculation exams MIT Medical and shots are not covered) Allergy testing and serums Covered in full (serums Not covered Not covered covered only if you are also enrolled in SEIP) Routine immunizations, including Covered in full (Gardasil is Not covered Not covered flu shots covered only if you are also enrolled in SEIP) Travel vaccines $25 copay Not covered Not covered Routine gynecological exams, including Covered in full; available only Not covered Not covered related lab tests (one per calendar year) at MIT Medical Maternity care Covered in full, if you are also Covered in full 20% coinsurance enrolled in SEIP Family planning services office visits Covered in full Not covered Not covered Family planning services purchase Covered in full if you are also Not covered Not covered and insertion of IUD enrolled in SEIP; available only at MIT Medical Infertility services No charge (though only $20 copay, up to the benefit 20% coinsurance, up to (maximum $5,000 benefit limit per limited services available) limit; then you pay all costs the benefit limit; then you member per calendar year) pay all costs Office visits (up to 12 visits outside MIT Covered in full (visit limit does $20 copay per office visit, 20% coinsurance, up to Medical per year) Note: Routine/preventive not apply) up to the benefit limit; then the benefit limit; then you services covered at MIT Medical only. you pay all costs pay all costs Chiropractor office visits (maximum Not available at $20 copay per visit, up to 20% coinsurance, up to benefit of $1,500/year per member) MIT Medical the benefit limit; then the benefit limit; then you you pay all costs pay all costs Routine vision exam Covered in full, if you are also Limited coverage for Not covered (one every 12 months) enrolled in SEIP; available only children under age 5 only at MIT Medical Short-term rehabilitation therapy Not available at $20 copay per visit, up to 20% coinsurance, up to physical, occupational, and speech MIT Medical the benefit limit; then the benefit limit; then you (up to 36 visits per calendar year) you pay all costs pay all costs Mental health and substance abuse Covered in full Visits 1-12 covered in full, treatment $20 per visit for visits 13-24, then you pay all costs. (Limited to one visit per week and combined maximum of 24 visits per calendar year) Deductible waived; Visits 1-12 covered in full up to the approved amount. 20% coinsurance on visits 13-24, then you pay all costs. (Limited to one visit per week and combined maximum of 24 visits per calendar year) Psychopharmacology Covered in full $20 copay, up to the benefit Deductible waived. 20% co- (up to 8 visits per year) limit; then you pay all costs insurance, up to the benefit limit; then you pay all costs 4 Oxygen and equipment for Not available at Covered in full 20% coinsurance its administration MIT Medical

covered services OUTPATIENT CARE (continued) Your cost for services at MIT Medical (services are covered under the MIT Student Medical Plan unless otherwise indicated) Your cost for services outside MIT Medical (covered only if you are also enrolled in the MIT Student Extended Insurance Plan) Your cost for benefits using the Blue Cross PPO Network (In-network provider see definition on page 7) Your cost for out-of-network provider benefits (see definition on page 7 for more information) Diagnostic X-rays, lab tests, and Covered in full $50 copay on CT scans, 20% coinsurance other tests MRIs, PET scans, and nuclear imaging; other services covered in full Surgery and related anesthesia Covered in full, but limited Covered in full 20% coinsurance office setting, ambulatory surgical services available at MIT facility, hospital or surgical day care unit Medical INPATIENT CARE (including maternity care) (combined maximum of 120 days per calendar year) General or chronic disease hospital care Not available at $100 copay per admission 20% coinsurance, up to the MIT Medical benefit limit; then you pay all costs Mental hospital or substance abuse Not available at $100 copay per admission 20% coinsurance, up to the facility care (all admissions must be MIT Medical benefit limit; then you pay all costs authorized in advance by MIT Mental Health and Counseling, except emergency admissions) Rehabilitation hospital care Not available at $100 copay per admission 20% coinsurance, up to the MIT Medical benefit limit; then you pay all costs OTHER SERVICES Ambulance services (up to a maximum Not available at No charge (up to the benefit Deductible waived; no charge of $10,000 per illness for air ambulance) MIT Medical limit) (up to the benefit limit) Prescription drugs (up to a 30-day At the MIT Pharmacy only if At a participating Express Not covered supply for each prescription) you are also covered under Scripts pharmacy: the MIT SEIP: $0 for Tier 1 contraceptives $5 for Tier 1 medications $15 for Tier 2 medications $25 for Tier 3 medications Maximum benefit: $100,000 per calendar year $0 for Tier 1 contraceptives $15 for Tier 1 medications $25 for Tier 2 medications $35 for Tier 3 medications Maximum benefit: $10,000 per calendar year Durable medical equipment including Not available at Covered in full, up to the 20% coinsurance, up to the wheelchairs, hospital beds, crutches, etc. MIT Medical benefit limit; then you pay benefit limit; then you pay (up to $5,000 per calendar year) all costs all costs OUT-OF-COUNTRY COVERAGE Services outside the United States Not covered Same coverage as within U.S.; all covered services are considered to be out-of-network. Many facilities require that you pay at time of care and then file a claim with Blue Cross Blue Shield of Massachusetts. You must contact BCBS worldwide network (800-810-2583, or 804-673-1177 for collect calls) for inpatient admissions. See www.bcbs.com/bluecardworldwide If traveling on an MIT-sponsored trip, you should register with International SOS prior to your departure. See link on vpf.mit.edu/insurance for more information. MIT is required under Federal Health Care Reform to provide you with a summary of this plan s benefits, exclusions, and cost-sharing requirements. The document and a glossary of terms are available at http://medweb.mit.edu/healthplans/student/ 5

How do I enroll or waive coverage? Students If you re registered for at least 12 units per term, you are automatically enrolled in the Student Medical Plan (the cost is included with tuition). If you are registered for 27 units or more per term, you will be automatically enrolled in the Student Extended Insurance Plan as well, and charges for this coverage will be billed to your student account. If you want the Extended Insurance Plan, you don t need to do anything. However, if you have other coverage that meets the Massachusetts requirements and you wish to waive your Extended Insurance Plan coverage, you must complete the online waiver form at medweb.mit.edu/waive by September 15 for the fall term, February 15 for the spring term, or June 15 for the summer term. Before waiving, read the online FAQs and be prepared to provide proof of comparable insurance coverage. Please note: the Extended Insurance Plan covers benefits not included in the Student Health Plan but required by Massachusetts law. All students who waive the Extended Insurance Plan must provide proof of comparable insurance coverage. You will be responsible for paying for the Extended Insurance Plan if you do not waive by the deadline. Visiting students and students taking fewer than 12 units per term are eligible to enroll in the Extended Insurance Plan, but enrollment is not automatic. To enroll, you must come to the Health Plans office in Room E23-308. Family members of students Students may enroll partners (spouses or spousal equivalents) and dependents (children up to 26 years old) in the Student Medical Plan and the Student Extended Insurance Plan. Family members must enroll in the Student Medical Plan to be eligible for the Student Extended Insurance Plan. To enroll family members, come to the Health Plans office in Room E23-308 and bring proof of your family members eligibility for coverage. Proof of eligibility includes: A marriage certificate for you and your spouse. A Domestic Partner/Spousal Equivalent Affidavit of Domestic Partnership form for you and your spousal equivalent and proof that you are living together (get a copy of the form and examples of acceptable documentation at the Health Plans office or download a copy from our website at http://medweb.mit.edu/pdf/spousal.pdf). A birth certificate for your dependent child(ren) that shows the name of the child and the name of the parent or a passport that shows the parent/child relationship. Family members enrolled in the Student Medical and Extended Plans must enroll again each academic year in the fall. Terms are billed separately. You can enroll family members for health insurance coverage at the same time you enroll or at the beginning of an academic semester (September 1 or February 1). If your family members arrive in the United States from another country after you, you must enroll them for health insurance coverage within 30 days of their arrival. You will need to provide proof of the date they arrived, such as a stamped passport, visa, or airline ticket. 6 Things to remember Know your insurance. Some services at MIT Medical like eye exams, prescriptions, HPV vaccines, and obstetrics are not covered under the MIT Student Medical Plan but are covered under the MIT Student Extended Insurance Plan. These services may also be covered under other insurance plans, so if you waive the Extended Insurance Plan, your other insurance may pay for you to receive some of these services at MIT Medical. You will be responsible for the charge if your outside insurance denies payment. Know yourself. Make sure you know what medications you re taking and any medical allergies. Always carry your insurance card, no matter what insurance coverage you have. Your privacy is protected. Unless you give us permission, we won t share anything about your visits to MIT Medical with your parents, professors, or friends. Exceptions would be made only in certain life-threatening situations. For more information on our privacy policy and your rights and responsibilities as a patient, please visit http://medweb.mit.edu/about/privacy

Commonly used terms Blue Cross Blue Shield ID card A card issued to members of the MIT Student Extended Insurance Plan by Blue Cross Blue Shield of Massachusetts (BCBS). In early October, BCBS will mail ID cards for new enrollees in the Student Extended Insurance Plan to the addresses we have on file at MIT Medical. To ensure that you receive your card, please update your address in both MIT WebSIS and at MIT Medical once you have finalized your residence. If you haven t received your ID card and you need your insurance number, visit the MIT Health Plans Office in Room E23-308, call 617-253-4371, or email us at stuplan@med.mit.edu. Coinsurance The portion of eligible expenses you are responsible for paying, most often after the deductible is met. Coinsurance is usually determined as the percentage of the total provider s actual charge or the amount approved by BCBS for the service. Copayment The specified dollar amount you need to pay when receiving certain treatments, services, or supplies. Also called a copay. Deductible The dollar amount you must pay for covered out-of-network health care services before your health plan will cover additional services that year. The deductible for the MIT Student Medical Plan is $250 per individual per calendar year. Dependent Your child, up to 26 years old. In-network provider Any health care provider (physician, hospital, etc.) that belongs to a health plan s network. Using an in-network provider will usually cost you less in copayments or coinsurance. Out-of-network provider Any health care provider that does not belong to a Blue Cross Blue Shield PPO provider network. You can use your benefits for out-of-network expenses, but your out-of-pocket expenses will be greater. Out-of-network providers can bill you the difference between the amount approved by BCBS for the service and their actual charge, and this amount is not included in your out-of-pocket maximum. Out-of-pocket maximum The maximum dollar amount (deductible plus coinsurance) you will pay in a calendar year for certain covered services. When the amounts you ve paid in a calendar year add up to the out-of-pocket maximum, full benefits will be provided based on the allowed charge if the member continues to receive those covered services during the rest of the calendar year. However, you ll still be responsible for any related copayments and the difference between the approved amount and the actual charge, if applicable. The out-of-pocket maximum under the MIT Student Medical Plan is $2,000 per individual or $4,000 per family per calendar year. Waiver A form that officially documents voluntary cancellation of membership in the MIT Student Extended Insurance Plan. Waivers are accepted only when students can show they have other health insurance that meets Massachusetts requirements. Waivers must be submitted each academic year. The deadline for fall-term waivers is September 15. Spring-term waivers are due by February 15. Summer waivers are due by June 15. Limitations and exclusions Both the MIT Student Health Plan and the MIT Student Extended Insurance Plan cover medically necessary services only as defined in the Blue Cross Preferred Provider Benefit Description. Certain services are not covered under either plan, including, but not limited to, custodial care, most educational testing and evaluation, most neuropsychological and psychological testing, most experimental treatments, hearing aids and hearing aid evaluations, eyeglasses, contact lenses, over-the-counter medicines and products, diet drugs, cosmetic surgery, orthotics, psychoanalysis, dental care, and prescription vitamins. All benefits are effective September 1, 2013. This is a quick overview. If there is a conflict between this overview and the Benefit Description, including the addendum (available at medweb.mit.edu/healthplans/student), the Benefit Description and/or addendum govern. If you have questions, please contact Claims and Member Services at 617-253-5979 or mservices@med.mit.edu. 7

MIT Medical Care right here on campus Remember, as an MIT student, you re covered by the MIT Student Medical Plan even if you opt out of the Extended Insurance Plan. With the Student Medical Plan, you can use most services at MIT Medical at no additional charge. Here are some things you should know: Choose a primary care provider (PCP): Your PCP will coordinate all your care, including necessary referrals to specialists at MIT Medical (usually covered by the Student Medical Plan) or elsewhere (covered by the Extended Insurance Plan or, possibly, your other insurance plan). Visit medweb.mit.edu/choose to see names and photos of PCPs who are accepting new patients, get more information about individual providers, and fill out the online form to make your choice. Make an appointment: If you need to be seen by a clinician, you can call your primary care provider s office directly, or call the triage nurse at 617-253-4481. If you re sick and need to be seen the same day, let us know. Urgent Care: MIT Medical s Urgent Care Service is open from 7 a.m. to 11 p.m., seven days a week, 365 days a year. Even when Urgent Care is closed, you can speak to a clinician by calling our 24-hour help line at 617-253-4481. Mental Health and Counseling Service: On-campus clinicians provide consultation, crisis intervention, and ongoing treatment, including individual and group counseling and psychopharmacology. Services are available to all MIT students at no extra charge. Walk-in hours are available on the third floor of MIT Medical Monday through Friday from 2 4 p.m. Call 617-253- 2916 to make an appointment or to talk to a clinician in urgent situations. Overnight or on weekends, you can reach a mental health clinician by calling MIT Medical s 24-hour number, 617-253-4481. For more information see medweb.mit.edu/mentalhealth. Community Wellness at MIT Medical: Explore resources and programs that can help you make healthy choices to get the most out of your time at MIT. Stop by E23-205, or learn more at medweb.mit.edu/wellness. Learn more about MIT Medical at medweb.mit.edu Useful contact information: 24-hour help line: 617-253-4481 Urgent Care: 617-253-4481 (For pediatric patients: during the hours that Urgent Care is open, call 617-253-4481 before coming in to find out if a pediatric clinician is available.) Appointments and general information: 617-253-4481 Mental Health and Counseling: 617-253-2916 (overnight and weekends, call 617-253-4481) Health Plans Office: (for eligibility and enrollment questions): 617-253-4371 or stuplan@med.mit.edu Claims and Member Services (for coverage and claim questions): 617-253-5979 or mservices@med.mit.edu Billing inquiries: 617-253-4303 (MIT Medical charges only) MIT Pharmacy: 617-253-1324 or 24-hr refill line 617-253-0202 Community Wellness at MIT Medical: 617-253-1316 MIT Student Health Plan Mailing Address E23-308, 77 Massachusetts Avenue, Cambridge, MA 02139-4307