Summary of Benefits and Coverage: What This Plan Covers & What You Pay For Covered Services Coverage Period: Beginning On or After 01/01/2018

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Summary of Benefits and Coverage: What This Plan Covers & What You Pay For Covered Services Coverage Period: Beginning On or After 01/01/2018 California Association of Professional Employees Custom POS Lite Option Coverage for: Individual + Family Plan Type: POS The Summary of Benefits and Coverage (SBC) document will help you choose a health plan. The SBC shows you how you and the plan would share the cost for covered health care services. NOTE: Information about the cost of this plan (called the premium) will be provided separately. This is only a summary. For more information about your coverage, or to get a copy of the complete terms of coverage, visit www.blueshieldca.com/policies or call 1-855-256-9404. For general definitions of common terms, such as allowed amount, balance billing, coinsurance, copayment, deductible, provider, or other underlined terms see the Glossary. You can view the Glossary at healthcare.gov/sbc-glossary or call 1-866-444-3272 to request a copy. Important Questions Answers Why This Matters: What is the overall deductible? Are there services covered before you meet your deductible? $0 per individual / family for plan providers (Level I). $400 per individual / $800 per family for non-plan providers (Level II & III). Yes. Preventive care and other services listed in your complete terms of coverage. Generally, you must pay all of the costs from providers up to the deductible amount before this plan begins to pay. If you have other family members on the policy, the overall family deductible must be met before the plan begins to pay. This plan covers some items and services even if you haven t yet met the deductible amount. But a copayment or coinsurance may apply. For example, this plan covers certain preventive services without cost-sharing and before you meet your deductible. See a list of covered preventive services at healthcare.gov/coverage/preventive-care-benefits. Are there other deductibles for specific services? No. You don t have to meet deductibles for specific services. What is the out-of-pocket limit for this plan? $1,500 per individual / $3,000 per family for HMO plan providers. (Level I) $4,000 per individual / $8,000 per family for plan providers. (Level II) $6,000 per individual / $12,000 per family for nonplan providers. (Level III) If you have other family members in this plan, the overall family out-of-pocket limit must be met. 1 of 11

What is not included in the out-of-pocket limit? Copayments for certain services, premiums, and health care this plan doesn t cover. Even though you pay these expenses, they don t count toward the out-ofpocket limit. Will you pay less if you use a network provider? Yes. See blueshieldca.com/fap or call 1-855-256-9404 for a list of plan providers. This plan uses a provider network. You will pay less if you use a provider in the plan s network. You will pay the most if you use an out-of-network provider, and you might receive a bill from a provider for the difference between the provider s charge and what your plan pays (balance billing). Be aware your network provider might use an out-of-network provider for some services (such as lab work). Check with your provider before you get services. Do you need a referral to see a specialist? Yes. For HMO plan providers (Level I): Members need written approval to see a specialist except for OB/GYN or pediatrician serving as Primary Care Physician. Members may self refer using the Access+ Self Referral feature or for OB/GYN services. Please see the formal contract of coverage for details. For participating and non-participating providers (Level II & III): Members do not need a referral. This plan will pay some or all of the costs to see a specialist for covered services but only if you have a referral before you see the specialist. 2 of 11

All copayment and coinsurance costs shown in this chart are after your deductible has been met, if a deductible applies. Common Medical Event Services You May Need Level I What You Will Pay Level II Level III Non- Limitations, Exceptions, & Other Important Information If you visit a health care provider s office or clinic If you have a test Primary care visit to treat an injury or illness $10/visit $25/visit 30% coinsurance Specialist visit $10/visit $25/visit 30% coinsurance Preventive care/ screening/ immunization Diagnostic test (x-ray, blood work) 30% coinsurance up -------------------None------------------- You may have to pay for services that aren t preventive. Ask your provider if the services needed are preventive. Then check what your plan will pay for. Benefits in this section are for diagnostic, non-preventive health services. For HMO plan providers: Pre-authorization from primary care physician and medical plan is required. Failure to obtain preauthorization may result in non-payment of benefits. X-Ray, Lab & Other Examination at Outpatient Hospital: The maximum allowed for nonparticipating providers is $600 per day. Members are responsible for 30% of this $600 per day, plus all in excess of $600. 3 of 11

Common Medical Event Services You May Need Level I What You Will Pay Level II Level III Non- Limitations, Exceptions, & Other Important Information If you need drugs to treat your illness or condition More information about prescription drug coverage is available at blueshieldca.com/ formulary Imaging (CT/PET scans, MRIs) Generic drugs Brand formulary drugs Brand non-formulary drugs Retail: $5/prescription Mail Service: $10/prescription Retail: $15/prescription Mail Service: $30/prescription Retail: $30/prescription Mail Service: $60/prescription 30% coinsurance up Not covered Not covered Not covered Benefits in this section are for diagnostic, non-preventive health services. For participating and non-participating providers: Pre-authorization is required. For HMO plan providers: Pre-authorization from primary care physician and medical plan is required. Failure to obtain preauthorization may result in non-payment of benefits. Radiological & Nuclear Imaging at Outpatient Hospital: The maximum allowed for nonparticipating providers is $600 are responsible for 30% of this $600 per day, plus all in excess of $600. Retail: Covers up to a 30-day supply; Mail Order: Covers up to a 90-day supply. Select formulary and non-formulary drugs require pre-authorization. 4 of 11

Common Medical Event Services You May Need Level I What You Will Pay Level II Level III Non- Limitations, Exceptions, & Other Important Information If you have outpatient surgery Specialty drugs Facility fee (e.g., ambulatory surgery center) Physician/ surgeon fees of the Blue Shield contracted rate up to $100 copayment maximum / prescription Ambulatory Surgery Center: $75/surgery Outpatient Hospital: $75/surgery Not covered 30% coinsurance Covers up to a 30-day supply. Blue Shield s Short Cycle Specialty Drug Program allows initial prescriptions for select Specialty Drugs to be dispensed for a 15-day trial supply. In such circumstances the specialty drug copayment/coinsurance will be pro-rated. Coverage limited to drugs dispensed by select pharmacies in the Specialty Pharmacy Network unless medically necessary for a covered emergency. Pre-authorization is required. -------------------None------------------- If you need immediate medical attention Emergency room care Emergency medical transportation Facility Fee: $50/visit Physician Fee: Facility Fee: $50/visit Physician Fee: Facility Fee: $50/visit Physician Fee: $50/transport Copayment waived if admitted; standard inpatient hospital facility benefits apply. This is for the hospital/facility charge only. The ER physician charge is separate. Coverage outside of California under BlueCard. Not subject to the calendar year deductible for (Level II & III). Urgent care $10/visit $25/visit 30% coinsurance For HMO plan providers: Pre-authorization from primary care physician and medical plan is required. Failure to obtain preauthorization may result in non-payment of benefits. 5 of 11

Common Medical Event Services You May Need Level I What You Will Pay Level II Level III Non- Limitations, Exceptions, & Other Important Information If you have a hospital stay If you need mental health, behavioral health, or substance abuse services If you are pregnant Facility fee (e.g., hospital room) Physician/ surgeon fees Outpatient services Inpatient services 30% coinsurance up 30% coinsurance -------------------None------------------- Office Visit: $10/visit Outpatient Services: Partial Hospitalization: Psychological Testing: Physician Inpatient Services: Hospital Services: Residential Care: 30% coinsurance Office visits $25/visit 30% coinsurance Childbirth/delivery professional services Childbirth/delivery facility services 30% coinsurance Preauthorization is required except for office visits. Failure to obtain preauthorization may result in reduction or non-payment of benefits. -------------------None------------------- 6 of 11

Common Medical Event Services You May Need Level I What You Will Pay Level II Level III Non- Limitations, Exceptions, & Other Important Information If you need help recovering or have other special health needs If your child needs dental or eye care Home health care $10/visit Not covered Rehabilitation services $10/visit Habilitation services $10/visit Skilled nursing care Durable medical equipment Freestanding SNF: Hospital-based SNF: Hospice services Not covered Not covered Children s eye exam Not covered Not covered Not covered Children s glasses Not covered Not covered Not covered Children s dental check-up Not covered Not covered Not covered Coverage limited to 100 visits per member per calendar year. -------------------None------------------- Coverage limited to 100 days per member per benefit period. -------------------None------------------- 7 of 11

Excluded Services & Other Covered Services: Services Your Plan Generally Does NOT Cover (Check your policy or plan document for more information and a list of any other excluded services.) Cosmetic surgery Dental care (Adult) Long-term care Non-emergency care when traveling outside the U.S. Private-duty nursing Routine eye care (Adult) Other Covered Services (Limitations may apply to these services. This isn t a complete list. Please see your plan document.) Acupuncture Bariatric surgery Chiropractic care Hearing aids Infertility treatment Routine foot care Weight loss programs Your Rights to Continue Coverage: There are agencies that can help if you want to continue your coverage after it ends. The contact information for those agencies is: Department of Health and Human Services, Center for Consumer Information and Insurance Oversight, at 1-877-267-2323 x61565 or cciio.cms.gov. Other coverage options may be available to you too, including buying individual insurance coverage through the Health Insurance Marketplace. For more information about the Marketplace, visit HealthCare.gov or call 1-800-318-2596. Your Grievance and Appeals Rights: There are agencies that can help if you have a complaint against your plan for a denial of a claim. This complaint is called a grievance or appeal. For more information about your rights, look at the explanation of benefits you will receive for that medical claim. Your plan documents also provide complete information to submit a claim, appeal, or a grievance for any reason to your plan. For more information about your rights, this notice, or assistance, contact: 1-855-256-94041 or the Department of Labor s Employee Benefits Security Administration at 1-866-444-EBSA (3272) or dol.gov/ebsa/healthreform. Does this plan provide Minimum Essential Coverage? Yes If you don t have Minimum Essential Coverage for a month, you ll have to make a payment when you file your tax return unless you qualify for an exemption from the requirement that you have health coverage for that month. Does this plan meet the Minimum Value Standards? Yes If your plan doesn t meet the Minimum Value Standards, you may be eligible for a premium tax credit to help you pay for a plan through the Marketplace. 8 of 11

To see examples of how this plan might cover costs for a sample medical situation, see the next section. 9 of 11

About these Coverage Examples: This is not a cost estimator. Treatments shown are just examples of how this plan might cover medical care. Your actual costs will be different depending on the actual care you receive, the prices your providers charge, and many other factors. Focus on the cost sharing amounts (deductibles, copayments and coinsurance) and excluded services under the plan. Use this information to compare the portion of costs you might pay under different health plans. Please note these coverage examples are based on self-only coverage. Peg Is Having A Baby (9 months of participating pre-natal care and a hospital delivery) Managing Joe s Type 2 Diabetes (a year of routine participating care of a well-controlled condition) Mia s Simple Fracture (participating emergency room visit and follow up care) The plan s overall deductible $0 Specialist copayment $10 Hospital (facility) copayment $0 Other coinsurance 0% This EXAMPLE event includes services like: Specialist office visits (prenatal care) Childbirth/Delivery Professional Services Childbirth/Delivery Facility Services Diagnostic tests (ultrasounds and blood work) Specialist visit (anesthesia) Total Example Cost $12,800 In this example, Peg would pay: Cost Sharing Deductibles $0 Copayments $40 Coinsurance $0 What isn t covered Limits or exclusions $60 The total Peg would pay is $100 The plan s overall deductible $0 Specialist copayment $10 Hospital (facility) copayment $0 Other coinsurance 0% This EXAMPLE event includes services like: Primary care physician office visits (including disease education) Diagnostic tests (blood work) Prescription drugs Durable medical equipment (glucose meter) Total Example Cost $7,400 In this example, Joe would pay: Cost Sharing Deductibles $0 Copayments $450 Coinsurance $0 What isn t covered Limits or exclusions $1,783 The total Joe would pay is $2,233 The plan s overall deductible $0 Specialist copayment $10 Hospital (facility) copayment $0 Other coinsurance 0% This EXAMPLE event includes services like: Emergency room care (including medical supplies) Diagnostic test (x-ray) Durable medical equipment (crutches) Rehabilitation services (physical therapy) Total Example Cost $2,500 In this example, Mia would pay: Cost Sharing Deductibles $0 Copayments $220 Coinsurance $0 What isn t covered Limits or exclusions $37 The total Mia would pay is $257 The plan would be responsible for the other costs of these EXAMPLE covered services. 10 of 11

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