Re: The Broker s Workstation and The Underwriter s Workstation Important Releases and Changes

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23 March 2016 To: Users of The Broker s Workstation and/or The Underwriter s Workstation Dear Valued Client: Re: The Broker s Workstation and The Underwriter s Workstation Important Releases and Changes Custom Software Solutions Inc. (CSSI) is pleased to announce the release of the following enhancements and newest features to The Broker s Workstation (TBW) and The Underwriter s Workstation (TUW): Contents 1. TBW/TUW Budget Feature TBW/TUW s Budget feature allows the user to input and manage a revenue and expense budget per fiscal year on a per month and per Agency/Branch/Department basis. 2. Custom Financial Report The new Custom Financial Report is a highly flexible, powerful reporting system for income statement actual and budget information. 3. Industry Standard Presentation of Standard Financial Statements TBW/TUW Standard Statement (Balance Sheet and Income Statement) will now follow the financial industry standard format by displaying all amounts as positive values (unless they are a contra account).. XRef Subform Changes The XRef subform has been updated to ensure appropriate Subaccount and Class selections are made for applicable items. If a prompt displays to inform you that one or more XRef Codes require Class and Subaccount details in your system, please contact Client Services for assistance. 5. Accounting Drilldown in Deposits Window Double-click an item in the Deposits window to view detailed transaction information quickly and conveniently in one screen.

2 6. Accounting Attachments for EFT/Payment Services Files To support the paperless initiative, TBW offers the ability to attach one or more documents to a variety of accounting transactions, including cheques, receipts, and journal entries. Now, documents can also be attached to EFT/Payment Services files. 7. RIBO Remuneration Disclosure System (ON) TBW and TUW have been enhanced to assist Ontario brokers in complying with regulations requiring disclosure of remuneration received on transaction fees and commissions. 8. Roll Up Agency/Branch/Department (ABD) Details in Working Trial Balance Report When preparing a Working Trial Balance for a group of ABDs, you can choose to report the balance for each account for each ABD combination, or roll up the results to display one line for a given account for all ABDs. 9. edocs included in Closed Day Report edocs will now be included in the TBW/TUW Closed Day Report, in a new section in the report called E-Doc Downloads. 10. Folder Check Out Report Use this report to see which folders are currently checked out of the TBW/TUW File Cabinet by selected staff members, and perform an Undo Checkout for one or more of these folders, as required. 11. Copy and Paste TBW/TUW Data into another Document or Program Text on the CSIO Static View tab in TBW/TUW policy documents can now be copied and pasted into other areas of the program or to an external document, program, or portal. 1. TBW/TUW Budget Feature TBW/TUW s Budget feature allows the user to input and manage a revenue and expense budget per fiscal year on a per month and per Agency/Branch/Department basis. Access the Budget feature on The Accountant s Desktop by clicking Tools, Accounting Tools, Budget to open the Budget Input dialog. To create a new budget in the Budget Input dialog, first select the applicable Agency/Branch/ Department (ABD), and then choose the fiscal year in the For year ending menu. Next, select the applicable Mode of data entry (see Figure 1.1). You can choose to enter budget values manually directly in the grid, or you can import an existing budget from Microsoft Excel into the TBW/TUW budget grid. To view or modify an existing budget, select the applicable ABD and fiscal year, and then click the Refresh button to load budget details.

3 (Figure 1.1) Budget values can be entered on a month-by-month basis or in a single annual amount that you can then allocate to the months of that year on a straight-line or custom-curve basis. For example, telephone expenses could be entered as an annual value and then allocated across the year on a straight-line basis, while P&C commissions entered as an annual budgeted value could be applied to the individual months on the basis of a defined curve (e.g. based on your cycle of business). Any custom curve that you create for a line of business can be defined and saved as a template for reuse at a later time. The budget grid follows your fiscal year, rather than the calendar year. As the grid is based on the budget year-end, if, for example, your year-end is June, the first month in the budget grid will be July. The Year-End Month is set in Demographics in TBW/TUW. On The Accountant s Desktop, double-click Demographics in the Management Policies tree, and select the Dates tab to view the Year-End Month for your system (see Figure 1.2). (Figure 1.2)

To save a newly created budget or any recent modifications to the budget data, click the Post button in the Budget Input dialog. If you attempt to close the Budget Input window without saving recent changes, you will be prompted to post (save) your work before exiting. To print the contents of the budget grid at any time, simply click the Print button in the Budget Input window. If Print Preview is enabled (through Tools, Options, Printing), first preview and then print the budget. Note that accounts that have been disabled will display in the list of accounts in the Budget Input dialog. Allocated amounts for disabled accounts will display, as applicable, but no details for disabled accounts can be modified in the budget. Once the TBW/TUW budget has been created, the Financial Statement Budget Report can be used to review financial performance quickly and easily. The Financial Statement Budget Report is similar to the Standard Financial Statement, with budget and variance values added to the presentation for the Current Month, Current Year-to-Date, Last Year Month, and Last Year-to-Date columns. Another reporting option for the budget feature is the Custom Financial Report, a highly flexible, powerful reporting system for income statement actual and budget information. This report allows you to define one or more desired columns that represent a reporting time period and then, within those, define the inclusion/exclusion of budget, actual, and variance values for that period. Please remember, the budget feature is controlled by User Rights (through Tools, Administrative, User Manager, Rights). The Budget User Right is found on the Accounting tab in the User Access Rights dialog (see Figure 1.3). (Figure 1.3)

5 Tips for Entering Budget Data To increase a budget balance, enter a positive number. To decrease a budget balance, enter a negative number. The system will convert the budget amount to an appropriate Debit or Credit entry based on the budget value and the type of account (Revenue or Expense). o For example, a positive budget value in a Revenue account will result in a Credit entry in the General Ledger Budget field, whereas a negative budget value in a Revenue account will result in a Debit entry in the General Ledger Budget field. o A positive budget value in an Expense account will result in a Debit entry in the General Ledger Budget field, whereas a negative budget value in an Expense account will result in a Credit entry in the General Ledger Budget field. When making a change to the budget, enter the actual correct or updated data, rather than the difference between the previous and new data. When budget data is imported from a Microsoft Excel worksheet, the worksheet being selected for import must be closed in Excel. If it is not, an error message (see Figure 1.) will pop up. Click OK in the Error message dialog, and close the Excel file, saving changes if required. Proceed to import the Excel budget data in the usual manner. (Figure 1.) Create a New Budget TBW/TUW s budget feature allows the user to input and manage a revenue and expense budget per fiscal year on a per month and per Agency/Branch/Department basis.

To create a new budget, 1. On The Accountant s Desktop, click Tools, Accounting Tools, Budget to open the Budget Input dialog. 2. In the Budget Input dialog, select the applicable Agency, Branch, Department (ABD), and then select the applicable fiscal year in the For year ending menu (see Figure 1.5). (Figure 1.5) 6 3. Next, in the Mode menu, select a method to enter the budget data (see Figure 1.6). (Figure 1.6) Monthly Manual Entry Choose this option to enter the monthly budget amount for each account directly in the budget grid. o Because this method of budget data entry is not only time consuming but has greater potential for data entry errors, consider using this option primarily for modifying existing budget data, rather than for creating a new budget. Total Manual Entry Select this option to enter a total annual amount for each budget account, and then allocate that amount across the months of the fiscal year in a straight-line or custom curve basis. Excel Import Monthly Choose this method to import monthly budget amounts for budget accounts from an existing Microsoft Excel worksheet.

Excel Import Total Choose this option to import total annual amounts for budget accounts from an existing Microsoft Excel worksheet. These imported annual amounts can then be allocated across the months of the fiscal year in a straight-line or custom curve basis, as required. Click here for help with the Excel Import Total Method.. Enter budget data in your selected manner, allocating values as appropriate. 5. Click the Post button to save any changes made to the budget, and then click Close to close the Budget Input dialog. If you click Close without posting (saving) any changes, you will be prompted to save your work before leaving the Budget Input screen (see Figure 1.7). Click No in the Attention box to return to the dialog and save your work, or click Yes to close the Budget window without saving any changes. (Figure 1.7) 7 Excel Import Total If you have created your budget in Microsoft Excel, either annual account totals or monthly values can quickly and easily be imported into the TBW/TUW Budget Input dialog. Choose the Excel Import Total option to import annual account totals into the budget grid. Import total annual amounts from an Excel worksheet as follows. 1. Check the following regarding your Excel budget file: Ensure your Excel budget file is saved in.xls (rather than.xlsx) format. Ensure that column A of the Excel file lists all accounts in the same order as on the Budget Entry screen, leave column B blank, and enter the corresponding account totals in column C (see Figure 1.8).

8 (Figure 1.8) When you are ready to import budget data from Excel into the TBW/TUW Budget Input grid, ensure that the applicable Excel file is closed. 2. In the Budget Input dialog, select the applicable Agency/Branch/Department, select the fiscal year in the For year ending menu, and select Excel Import Total in the Mode dropdown menu (see Figure 1.9). (Figure 1.9) 3. In the Select Excel File dialog that displays, find and select your Excel budget file (see Figure 1.10), and then click Open.

9 (Figure 1.10). When budget data has been imported, click OK in the Attention box (see Figure 1.11). (Figure 1.11) Imported total amounts will display in the Total column in the Budget Input dialog (see Figure 1.12). (Figure 1.12) 5. Next, ensure the Mode is set to Total Manual Entry (see Figure 1.13), and then proceed to allocate the imported annual amounts across the months of the fiscal year as appropriate. Click here for help with allocating budget data.

10 (Figure 1.13) Please note, if you enter a Total for an account and attempt to Post (save) the budget without allocating the value, a prompt will display to remind you to allocate the amount first before moving on. Allocation of Budget Values When the Total Manual Entry or the Excel Import Total mode has been selected as the method for entering budget data in the Budget Input grid, the total annual amount entered for each account must be allocated across the months of the fiscal year on a straight-line or custom-curve basis. To allocate the annual amount for one or more accounts after total amounts have been entered or imported, ensure that Total Manual Entry is selected in the Mode menu, select the account(s) to be allocated, and then click the Allocation Method button. Select an account in the corresponding checkbox in the first column in the Budget Input dialog. You can select or deselect all accounts at one time by clicking the grey box above the first checkbox (see Figure 1.1).

11 (Figure 1.1) The Monthly Budget Allocation dialog will display. To define the monthly allocation method for the selected account(s), select the Straightline Method, the Cyclical Method, or both of these. The Straightline Method will divide the amount evenly between the 12 months of the fiscal year. The Cyclical Method allows you to allocate an appropriate amount to each month of the fiscal year on the basis of a defined curve (e.g. based on your cycle of business). Select both to combine these methods in the budget allocation (e.g. one method for selected Sales Accounts and the other method for selected Expense Accounts). Any custom curve that you create for a line of business can be defined and saved as a template for re-use at a later time. Please note for the Total Manual Entry mode, if you enter a Total for an account and attempt to Post (save) the budget without allocating the value, a prompt will display, reminding you to allocate the amount first before moving on. Modify an Existing Budget To make changes to an existing budget, 1. On The Accountant s Desktop, click Tools, Accounting Tools, Budget. 2. In the Budget Input dialog, select the applicable Agency/Branch/Department, and then select the applicable fiscal year in the For year ending menu. 3. Click the Refresh button to load budget data.. Choose one of the following methods to modify the budget data: To modify individual monthly values, select Monthly Manual Entry in the Mode menu, click in the applicable cell, and modify the data as required (see Figure 1.15). The account Total will adjust automatically.

12 (Figure 1.15) To adjust the allocation of annual account totals across the months of the fiscal year, select Total Manual Entry in the Mode menu, and then proceed to reallocate the amounts as required. 5. Click the Post button to save the recent changes to the budget. 6. Click the Close button when you are ready to close the Budget Input dialog. Print an Existing Budget To print a copy of an existing Budget, 1. On The Accountant s Desktop, click Tools, Accounting Tools, Budget. 2. In the Budget Input dialog, select the applicable Agency/Branch/Department, and then select the applicable fiscal year in the For year ending menu. 3. Click the Refresh button to load budget data.. Click the Print button to print the budget grid data (see Figure 1.16). If Print Preview is enabled (through Tools, Options, Printing), first preview and then print the Budget. (Figure 1.16) Financial Statement Budget Report Once the TBW/TUW Budget has been created, use the Financial Statement Budget Report to review your financial performance quickly and easily. The Financial Statement Budget Report is similar to the Standard Financial Statement, with Budget and Variance values added to the presentation for the Current Month, Current Year-to-Date, Last Year Month, and Last Year-to-Date columns.

13 To generate a Financial Statement Budget Report, 1. On The Accountant s Desktop, double-click General Ledger in the Accounting Tree. 2. Click the Budget tab at the bottom of the TBW/TUW window (see Figure 1.17). (Figure 1.17) 3. In the GL Budget Report dialog, choose to Show previous year comparative values and/or Show Agency, Branch, Department details (if desired), and click OK (see Figure 1.18). (Figure 1.18) Report results will display in the Document Window. Return to Contents

1 2. Custom Financial Report The new Custom Financial Report is a highly flexible, powerful reporting system for income statement actual and budget information. This report allows the TBW/TUW user to define one or more desired columns that represent a reporting time period and then, within those, define the inclusion/exclusion of budget, actual, and variance values for that period. Here are some examples of how this report can be used. If, for example, you need to give your bank a report with quarterly results versus budget and a twelve-month rolling total, select a current quarter column and select the budget, actual, and variance options. Next, select the rolling 12 column with the actual option. Then, define the included Agencies, Branches, and Departments (ABDs), select the month-end date it is to be based on, and click OK. Perhaps you want a report with income statement information broken out over 12 months. In this situation, select the current month column, the previous month column, and the 2nd previous month column through to the 11th previous month column. Then, define the included ABDs and select the anchor month-end date it is to be based on, and click OK. To generate a Custom Financial Report, move to The Accountant s Desktop and double-click General Ledger in the Accounting Tree (see Figure 2.1). (Figure 2.1) Click the Custom Financial Report tab at the bottom of the window (see Figure 2.2). (Figure 2.2) In the Custom Income Statement and Budget Reporting dialog, specify report details and parameters, as required. First, select the Month to report (see Figure 2.3).

15 (Figure 2.3) Next, to select appropriate Reporting Levels, click the Browse button. In the Reporting Levels window, select the ABDs to include in the report (see Figure 2.). To modify these selections, simply click the Browse button again and make adjustments, as required. (Figure 2.) If you would like to view detailed ABD information in the report results, select the Show Agency, Branch, Department details checkbox (see Figure 2.5).

16 (Figure 2.5) Then, select the columns to include in the custom report. Select the applicable tab (Months, Quarters, Fiscal YTD, or Rolling 12), select one or more columns on that tab, and click the Add button (see Figure 2.6). Selected items will display in the Selected Report Columns box. If required, move to another tab and repeat these steps to add additional columns to the report. (Figure 2.6) To remove one or more items from the Selected Report Columns list, select the item(s) and click the Rem button (see Figure 2.7). (Figure 2.7) To include the total for all or selected columns in the report, click the Add Total button (see Figure 2.8). The Numbers of the columns to be totalled will be displayed in the Total column Name.

17 o o To adjust which columns will be added, double-click the Total column and, in the pop-up menu that displays, ensure that applicable columns are selected (see Figure 2.9). Note that you can only add columns listed prior to the Total column. More than one Total column can be included in the report, if required. (Figure 2.8) (Figure 2.9) One or more Difference columns can also be added to the report to compute and display the difference between two other columns in the report (e.g. to show the amount of change between this quarter and the same quarter a year ago). To add a Difference column to the report, click the Add Difference button. Then, double-click the column and select the two columns for which to calculate the difference (see Figure 2.10).

18 o o Once the two columns have been selected, the formula will display next to the Difference column name (see Figure 2.11). If required, simply double-click the Difference column again to adjust the columns selected for the formula. Note that you can only calculate the difference between two columns listed prior to the Difference column in the Selected Report Columns box. (Figure 2.10) (Figure 2.11) For each column, select the sub-columns (Actual, Budget, and/or Variance) to include in the report. To select all sub-columns in a row, click at the very end of the row (see Figure 2.12).

19 (Figure 2.12) Report columns will display in the order listed in the No. column in the Selected Report Columns box. To modify the presentation order of report columns, simply select the column(s) to be moved, and then click the Up or Down button until the list is arranged as you would like (see Figure 2.13). (Figure 2.13) The order of the report sub-columns (Actual, Budget, and Variance) can also be adjusted, if necessary. To change the order of the sub-columns, select the item in the Sub-Column Order box and click the Up or Down button to reorder the list (see Figure 2.1). (Figure 2.1)

When you are ready to create the report, click the OK button (see Figure 2.15). Report results will display in the TBW/TUW Document Window. (Figure 2.15) 20 Click the Print button on the TBW/TUW toolbar to print the report. To export the report to Microsoft Excel for additional use and analysis, click Tools, Export, Excel. Report parameters can be saved as a Custom Preset for later use, if desired. Once you have entered all report parameters, click the Save Custom Income Statement Format 2.16). (Figure 2.16) button (see Figure In the Custom Income Statement Format box that displays, enter a descriptive name for the preset, and then click OK (see Figure 2.17). (Figure 2.17)

To use a saved preset to create a new Custom Financial Report, click the Retrieve Custom Income Statement Format button. Select the applicable preset in the Custom Income Statement Format box, and click OK to load the saved report parameters (see Figure 2.18). Make any required adjustments to parameters, and click OK to run the report. (Figure 2.18) 21 Return to Contents 3. Industry Standard Presentation of Standard Financial Statements Until now, amounts in the Standard (Financial) Statement in TBW/TUW have been presented as positive or negative numbers based on their account balances at the end of each reporting period. This meant a debit balance was shown as a positive number and a credit balance was shown as a negative number. Now, with this program enhancement, the TBW/TUW user can select to apply the financial industry standard format for the TBW/TUW Standard (Financial) Statement (Balance Sheet and Income Statement), and display all numbers as positive (unless they are a contra account). For example, liabilities and equity items on the Balance Sheet and revenues on the Income Statement that are typically credits will now display as positive amounts if the new reporting option is selected. When you run the Standard Financial Statement, you can choose to run the report in the new standardized format or in the old format. Run the Standard Statement in the usual way on The Accountant s Desktop, by double-clicking General Ledger in the Accounting Tree (see Figure 3.1).

22 (Figure 3.1) Then, click the Standard tab at the bottom of the TBW/TUW window, and select report options in the GL Standard Report box (see Figure 3.2). Select the Normalize Signs checkbox to run the report in the new standardized format, or ensure this box is deselected to run the report in the old format. Note that selected settings will apply the next time the GL Standard Report form is opened. Adjust selections as required. (Figure 3.2) Return to Contents

23. XRef Subform Changes The TBW/TUW XRef subform has been updated to ensure appropriate Subaccount and Class selections are made for applicable items. If one or more XRef Codes require Class and Subaccount details in your system, a prompt will display when TBW/TUW is opened, informing you that this information is needed (see Figure.1). Please note: You can continue to access and work as usual in TBW/TUW after this prompt displays. Please contact Client Services for assistance in adding the necessary details in XRef Codes. (Figure.1) Return to Contents 5. Accounting Drilldown in Deposits Window The Accounting Drilldown feature makes financial analysis easier by allowing the TBW/TUW user to view transaction details within the Deposits window with the simple double-click of the mouse. Rather than having to close various screens to retrieve details about a particular transaction, now you can simply double-click an item in the Deposits window to view detailed transaction information quickly and conveniently, while leaving the original window open for continued use. To view the Accounting Drilldown feature in the Deposits dialog, move to The Accountant s Desktop and double-click Deposit on the Transactions tab (see Figure 5.1).

2 (Figure 5.1) In the Deposit dialog, double-click the target policy transaction to open the details window. To view additional information about the item, click the About button (see Figure 5.2). (Figure 5.2)

After you have clicked the About button, the Transaction Details box will open, displaying the applicable Accounting Date, Creator, File Attachments, and other frequently needed transaction details for that item (see Figure 5.3). Cancel or close the Transaction Details window to return to the details window. Click the Print button in the Transaction Details window to print the information, if necessary. (Figure 5.3) 25 To view any documents attached to the transaction, click the Attach button in the details window. In the File Attachments box that displays, select the target document and click the View button to preview the file in an external window (see Figure 5.).

26 (Figure 5.) When you are ready to return to the Deposits dialog, click Cancel or Close to close the details window. Please note, the Accounting Drilldown feature is subject to User Rights (through Tools, Administrative, User Manager, Rights), and also to Bank Account Control permissions. Return to Contents 6. Accounting Attachments for EFT/Payment Services Files To support the paperless initiative, TBW offers the ability to attach documents to a variety of accounting transactions, including cheques, receipts, and journal entries. Now, documents can also be attached to EFT/Payment Services files. No more paper, no more filing! One or more files can be attached to an EFT/Payment Services file in the Current or Closed Periods list on The Accountant s Desktop. To attach a document to an EFT/Payment Services file, right-click the item in the list, and select the File Attachment option in the right-click menu (see Figure 6.1) to open the File Attachments dialog.

27 (Figure 6.1) In the File Attachments dialog that displays, choose one of the following options: Drag and drop one or more files from the Windows desktop onto the File Attachments window, or Click the Add button (see Figure 6.2). Next, in the Select File dialog, find and double-click the target document to add it to the File Attachments list. Repeat to add additional attachments to the list for this item, if required. (Figure 6.2) If you attempt to attach a document that is currently open, you will be reminded to close the document before attaching it to the EFT/Payment Services file. Then, in the File Attachments window, click Close (see Figure 6.3).

28 (Figure 6.3) Attached documents are saved in the TBW Images directory and, if the name of a selected attachment is already in use in the Images directory, you will be prompted to rename the document. Click Yes in the Attention box (see Figure 6.), and then enter a new name for the file in the New File Name box that displays. (Figure 6.) The number of documents currently attached to an EFT/Payment Services file is shown in the Attachments column in the Current or Closed Periods List (see Figure 6.5).

29 (Figure 6.5) Any files attached to an EFT/Payment Services file can also be viewed or deleted from the File Attachments dialog. First, open the File Attachments dialog in the manner described above (rightclick the item in the Current or Closed Periods list, and select File Attachments in the right-click menu). To preview an attachment, select the document in the File Attachments window, and then click View (see Figure 6.6). The attachment will open in an external window. To preview multiple attachments, select the applicable documents and click the View button. The Ctrl+A feature can be used to select all attachments at once. (Figure 6.6) Attachments can be removed from a transaction in the File Attachments dialog, as well. To remove an attachment, simply select the attachment and click the Delete button. Click Yes in the Attention box to remove the attachment from the transaction (see Figure 6.7).

30 (Figure 6.7) The number and name of any files attached to an EFT/Payment Services file are also available through the About feature. To view this feature, right-click the EFT/Payment Services item in the Current or Closed Periods List, and select About in the right-click menu to view details about the transaction (see Figure 6.8). (Figure 6.8) The Transaction Details window will open, displaying additional information about the transaction, including details about any File Attachments (Figure 6.9).

31 (Figure 6.9) Please note the following when working with the Accounting Attachments feature: Attachments can be any type of file that supports the transaction, including images, PDFs, emails, audio recordings, Excel worksheets, Word documents, etc. Example of files that may be attached to EFT/Payment Services files include bank files and various response documents received related to that file. Attached documents will be saved as read only to maintain the integrity of the relationship of the attachment content and the corresponding transaction. When an existing transaction is copied to create a new transaction, the attachments from the original transaction will not copy over to the new transaction. Any applicable documents can be attached to the new transaction, as required. If an accounting transaction is deleted, its attachments will be deleted, as well. Attachments are also accessible via the Accounting Drilldown process. Return to Contents 7. RIBO Remuneration Disclosure System (ON) In Ontario, provincial and RIBO regulations require brokers who apply fees to policies to disclose fully the remuneration they receive on a transaction in fees and commissions. To assist brokers in complying with these regulations, TBW and TUW have been enhanced with remuneration disclosure details on invoices for Agency Bill and Broker Direct Bill policy transactions with retained fees, as applicable.

32 To enable the remuneration disclosure feature, move to The Accountant s Desktop and, under Management Policies, double-click Demographics (see Figure 7.1). (Figure 7.1) On the Invoices tab, select the Apply RIBO remuneration disclosure on transactions with retained policy fees option (see Figure 7.2), and click OK. To disable this feature within your organization at any time, simply deselect this checkbox.

33 (Figure 7.2) Now, when an invoice is printed for an Agency Bill or Broker Bill Direct policy transaction with a retained fee, Broker Remuneration Disclosure details will display in the invoice body, immediately following the usual invoicing information (e.g. premium, sales tax, and fees) (see Figure 7.3). The remuneration disclosure information will display whether the invoice is printed with the mass printing option or individually from the Ledger Card or the Desktop Tree. If an invoice features multiple items, remuneration disclosure details will be provided immediately following each applicable item.

3 (Figure 7.3) Return to Contents 8. Roll Up Agency/Branch/Department (ABD) Details in Working Trial Balance Report Until now, when the Working Trial Balance report was prepared for a group of ABDs, the report results automatically presented multiple instances of the same account, each reporting the balance for a particular ABD. Now, the TBW/TUW user has an additional option for viewing Working Trial Balance report results the new roll-up option, which displays one line for each account representing all ABDs. To view the new roll-up option, create a Working Trial Balance report in the usual way. First, move to The Accountant s Desktop and double-click General Ledger in the Accounting Tree (see Figure 8.1).

35 (Figure 8.1) Click the Working Trial Balance tab at the bottom of the TBW/TUW window, and the Working Trial Balance dialog will display. Select a report to run, and then select the target Agency/Branch/ Department Option (see Figure 8.2). Click OK to run the report. Choose Present Detailed to view the balance for each account for each ABD combination, or choose Present Rolled Up to view one line for each account for all ABDs. (Figure 8.2) Report results will display in the TBW/TUW Document Window. If the Present Detailed option was selected, one line will display for each account for each ABD (see Figure 8.3), and, if the Present

36 Rolled Up option was selected, one line will display for a given account (representing the total of all ABDs) (see Figure 8.). (Figure 8.3) (Figure 8.) Return to Contents 9. edocs included in Closed Day Report edocs will now be included in the TBW/TUW Closed Day Report, in a new section in the report called E-Doc Downloads. The Closed Day Report provides a thorough overview of daily sales activity for your organization, displaying all transactions created on the current System Date, organized by type. This report is a crucial element in your catastrophic failure procedure (i.e. in case of system failure, fire, or other misfortune). To generate a Closed Day Report, click Reports, Closed Day Report in the TBW/TUW window. In the Closed Day Report dialog that displays, select whether to print the report or to save it as a PDF or Excel file, and click OK (see Figure 9.1).

37 (Figure 9.1) In the Reporting Levels dialog, select All or the Agency/Branch/Department for which to run the report, and then click OK (see Figure 9.2). (Figure 9.2) Once the report has been generated, note that there is a new section in the report called E-Doc Downloads (see Figure 9.3), which will display Dec Page and PDF-type edocs. If the edoc has a parent policy, the corresponding Policy Number and Company will display, along with the Client Folder Code. If the edoc does not have a parent policy, only the associated Client Folder Code will be displayed.

38 (Figure 9.3) Return to Contents 10. Folder Check Out Report The Folder Check Out Report allows you to see which folders are currently checked out of the TBW/TUW File Cabinet by selected staff members in designated ABDs (Agency/Branch/ Department). If required, you can then perform an Undo Checkout to check selected folders back into the File Cabinet, allowing other employees to access and work on these folders. This report, which allows the manager/supervisor to check in any required folders quickly and easily directly from his/her own computer, may be particularly useful when employees with checked-out folders are away from work unexpectedly and/or for extended periods of time. To view this feature, click Folder Check Out Report in the Reports menu in the TBW/TUW window (see Figure 10.1).

39 (Figure 10.1) In the Folder Checkout Report dialog, select All or the applicable ABD, and then select All or the applicable User. Click the Run Report button (see Figure 10.2). (Figure 10.2) A list of any folders currently checked out by the selected User(s) in the designated ABD(s) will display. To adjust which columns display in the report window or which columns will print if the report is printed, click the Columns button. In the Columns dialog, select which columns to view and print (see Figure 10.3).

0 (Figure 10.3) The report results can be printed or exported to Microsoft Excel, if necessary. To print a copy of the report, click the Print button. To export the report to Excel for additional use or analysis, click the Export to Excel button. Then, in the Save As dialog, select the location to save the file, enter a File Name, and click Save. If you need to check in any or all of the folders listed in the report, select the applicable folder(s) in the Process column, and click the Undo Checkout button (see Figure 10.). (Figure 10.) In the Attention box, click Yes to check in the selected folder(s), or click No to cancel (see Figure 10.5). Please remember, when the Undo Checkout option is used, any work the other user has performed that hasn t been checked into the File Cabinet will be lost.

1 (Figure 10.5) An Attention box will display to inform you when the selected Client folder(s) and associated documents have been checked in and are now available to other TBW/TUW users (see Figure 10.6). (Figure 10.6) The folders that have been checked in will be removed from the report list. Continue working in the Folder Checkout Report dialog, or click Close to return to the TBW/TUW window. Please note, access to the Folder Checkout Report and the Undo Checkout feature is controlled by the Undo Client Check Out User Right (Tools, Administrative, User Manager, Rights). Return to Contents 11. Copy and Paste TBW/TUW Data into another Document or Program Text on the CSIO Static View tab in TBW/TUW policy documents can now be copied and pasted into other areas of the program or to an external document, program, or portal, as required. To copy text from the CSIO Static View tab in a policy document and paste it to another location, first select the text to be copied. Use your left mouse button to click and select a single cell in the policy document, or click and drag over an area of text to select a larger range. Then, right-click the selected text, and select Copy in the right-click menu to copy the text (see Figure 11.1).

2 (Figure 11.1) Once the TBW/TUW data has been copied, it can be pasted in the usual way to the target location (e.g. an email message, word processing document, portal, Excel worksheet, etc.). Please note, if the original text is in column format, it will retain appropriate row/column spacing if pasted into Microsoft Excel (see Figure 11.2). (Figure 11.2) Return to Contents

3 Please share this information with the appropriate TBW and TUW users in your office(s). Once you have reviewed this document, if you have any questions regarding these features or need further assistance in their usage, please contact our Client Services Team at clientservices@cssionline.com (email) or 1-888-291-3588 (toll-free telephone). Thank you for using The Broker s Workstation and The Underwriter s Workstation. Yours sincerely, Custom Software Solutions Inc. To unsubscribe from our email notifications and updates, please contact us at info@cssionline.com or reply to this email.