FY2017 Results Briefing Materials

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FY2017 Results Briefing Materials ( 証券コード :7183) May 31,2018

1 Contents 1 2 3 4 Earnings Highlights Summary of Outcome of FY2017 initiatives CSR initiatives P2 P3 P7 P10 5 Trends in rent liability guarantee industry P12 6 Initiatives for FY2018 P16

Earnings highlights

2 1 Earnings Highlights Operating revenues increased and profits declined Year on Year Operating revenues Operating income Ordinary income Net income 2,741million(up 18.0% YoY) 89million(down 66.0% YoY) 160million(down 50.7% YoY) 96million(down 55.3% Yoy) Guarantee membership and guarantees outstanding continue to remain strong Number of guarantees members Guarantees outstanding Number of franchise members 210,000(up 12.0% YoY) 11,469million(up 12.5% YoY ) 2,201(up 13.2% YoY) The number of franchise members refers to real estate management companies.

Summary of FY2017

3 2 Summary of FY2017 (1) -income statement- Operating revenues increased and profits declined YoY ( million) Operating revenues (Net sales) FY2016 FY2017 Initial plan Revised FY2017 targets (disclosed March 30) FY2017 YoY change Difference From initial plan 2,323 2,892 2,719 2,741 18.0% 5.2% Operating income 264 298 88 89 66.0% 69.9% Ordinary income 326 360 156 160 50.7% 55.3% Net income 216 235 101 96 55.3% 58.8% Operating revenues only grew 18% Year on Year due to a slowdown in new franchise members and the impact of shifting to the following fiscal year some operating revenues from new products that started full-scale operations from the current fiscal year Operating expenses increased while operating income, ordinary income and net income all declined Year on Year on the back of increased prior investment expenses including personnel expenses due to increased recruiting and for next core systems data transfer, and an increase in allowance for doubtful accounts against compensation claims for delays in a payment plan.

2 Summary of FY2017 (2) -Summary of Results(B/S)- A sound financial position for a guarantee company Assets ( million) FY2016 FY2017 YoY change Cash and deposits 750 425 43.3% Operating accounts receivable 402 498 24.0% Compensation claims 968 1,007 4.1% Receiving agent advances paid 273 900 229.2% Other 96 142 48.4% Allowance for doubtful accounts 250 386 54.1% Current assets 2,239 2,588 15.6% Tangible fixed assets 20 14 29.8% Intangible fixed assets/investments and other assets 218 377 72.3% Non-current assets 239 391 63.5% Total assets 2,479 2,979 20.2% Utilizing funds on hand to expand own guarantee products 4 Liabilities ( million) FY2016 FY2017 YoY change Operating accounts payable 158 220 38.9% Unearned revenue 132 173 31.3% Other 240 572 137.6% Current liabilities 532 966 81.7% Non-current liabilities 12 13 12.1% Total liabilities 544 980 80.1% Net assets Capital stock 680 680 0.0% Shareholders equity 1,930 1,991 3.2% Total net assets 1,934 1,999 3.3% Total liabilities and net assets 2,479 2,979 20.2% Point Current ratio 267.7% Fixed assets ratio 19.7% Equity ratio 66.9%

2 Summary of FY2017 (3) -Operating revenues and ordinary income- Operating revenues( million) ( million) FY2017 FY2016 3,000 2,500 2,000 1,500 1,000 500 0 400 300 200 100 0 1,485 317 2013FY 2013FY 1,781 2014FY 2,174 2,323 2015FY 2016FY Ordinary income( million) 259 2014FY 321 326 2015FY 2016FY 2,741 2017FY 160 2017FY 5 Operating revenues 2,741 2,323 Operating expenses 2,652 2,059 Operating income 89 264 Nonoperating income/loss 71 62 Ordinary income 160 326 Extraordinary income/loss - - Profit before income taxes 160 326 Net income 96 216

2 Summary of FY2017 (4) -Number of guarantee members and guarantees outstanding- Strong levels of guarantee members and guarantees outstanding 217,432 guarantee members, exceeded 11 billion in guarantees outstanding 250,000 200,000 150,000 Number of guarantee members 194,058 165,991 142,863 114,543 217,432 12,000 10,000 8,000 6,000 Guarantees outstanding ( million) 10,193 9,082 7,603 6,183 11,469 100,000 4,000 50,000 2,000 0 2013FY 2014FY 2015FY 2016FY 2017FY 6 0 2013FY 2014FY 2015FY 2016FY 2017FY

Outcome of FY2017 initiatives

7 3 Outcome of FY2017 initiatives(1)-management topics- Aggressively promote core businesses and create structure for business diversification Enhance risk management system Management topics for FY2017 New Guarantor Value Provide Finest Guarantees and Maximum Assurance Strengthen human resource capabilities and organizational systems Further reinforce the compliance system

8 3 Outcome of FY2017 initiatives(2)- Outcome of key initiatives- 1Aggressively promote core businesses and create structure for business diversification Promoted product diversification strategy to meet the diverse needs of customers Started selling package guarantee products for lifestyle infrastructure and rent Advanced initiatives for enhancing convenience 2Enhance risk management system Further strengthened creditworthiness functions through effective utilization of new core system and analysis tools Advanced legal collections and promote resolution through collaboration with lawyers, etc. Promoted operational efficiency measures through effective utilization of the new core systems and collection systems Built a framework to deal with delinquent account statuses and promote efficiency measures through operational consolidation

9 3 Outcome of FY2017 initiatives(3)-outcome of key initiatives- 3Strengthen human resource capabilities and organizational systems Promoted aggressive recruitment of human resources Promoted an internal and external training system for the purpose of accelerated development of human resources Appeared at job fairs to recruit new graduates for the future Disseminated "ten things to know" for employees and upper management 4Further reinforce the compliance system Internal awards system centered around compliance Further strengthened the internal management system to enhance effectiveness of the self-check framework

CSR Initiatives

10 4 CSR initiatives(1) Sponsorship of the AEON CUP 2017 Worldwide R.G. Club Championships Held from September 28 to October 1, 2017 These championships attract global attention on a par with the Olympics and revenue from entry fees is donated to help child refugees around the world

11 4 CSR initiatives(2) Sponsorship of the 06Bulls in The Japan Association of Independent Professional Baseball League The 06Bulls, active mainly in the Kinki Region, play daily under the slogan of From Higashi Osaka to the Top Support provided to players aiming to become professionals so they can play with peace of mind

Trends in liability rent guarantee industry

5 Trends in rent liability guarantee industry(1) Changes in the rate of use of guarantee companies -Guarantee company use ratio- 2010 2014 39% 56% 2018- Usage rates have tended to increase yearly due to the impact of revisions to the Civil Code Source Use of rental liability guarantees: Ministry of Land, Infrastructure, Transport and Tourism s Current Conditions in Rental Liability Guarantees (October 2016) Japan Property Management Association s Rental Liability Guarantee Company Survey Report (FY2014) 12

5 Trends in rent liability guarantee industry(2) -Revisions to the Civil Code - Rules about individual guarantees were clarified in tandem with revisions to the Civil Code Key points of the revisions (1) Mandatory to set maximum amount for individual guarantees (2) Mandatory to disclose information about joint guarantors (3) Definition of legal nature of security deposits and restoration of sites to their original condition The burden on joint guarantors and owners increased and the needs for rent liability guarantees grew more and more 13

14 5 -Revisions to Trends in rent liability guarantee industry(2) the Civil Code - Changed needs due to Civil Code revisions Real estate management companies Joint guarantors (personal security) Guarantee company (joint guarantor required) Guarantee company (joint guarantor not required) Anshin Guarantor Service

5 Trends in rent liability guarantee industry(3)-registration system starts- The Ministry of Land, Infrastructure, Transport and Tourism started a registration system for rent liability guarantees Overview The system registers those capable of enacting proper and assured rental liability guarantees for smooth rental liability guarantees on rental housing for people in need of housing The Company applied for registration for the purpose of operating as a rent liability guarantee operator Registration as a rent liability guarantee operator was permitted on December 21, 2017 Registration No.: MLITT (1) No. 11 15

Initiatives for FY2018

16 6 Initiatives for FY2018(1) -Initial Plan- ( million) FY2018 targets FY2017 YoY change Operating revenues 3,185 2,741 16.2% Ooerating expenses 2,945 2,652 11.0% Operating income 240 89 167.2% Ordinary income 276 160 71.6% Profit before 265 income taxes 160 65.4% Net income 172 96 78.5%

17 6 Initiatives for FY2018(2) -Management topics- Management topics FY2018 Work toward our new level -Promoting powerful strides toward the next level-

6 Initiatives for FY2018(3) -Key measures- 1 2 3 4 Rebuild growth strategies toward enhancing the topline growth rate Promote various policies for keeping low compensation claims Accelerate development of human resources by promoting further skills development Rebuild the compliance framework 18

19 6 Initiatives for FY2018(4) -Key measures- 1 Rebuild growth strategies toward enhancing the topline growth rate Promote market research and targeting strategies toward promoting the topline growth rate Promote sales of guarantee products guided by lifestyle infrastructure and product strategies for business diversification Rebuild the organizational framework to meet increased industry needs in anticipation of revisions to the Civil Code and to win in a competitive environment Promote CI development and brand strategies toward realizing growth strategies Improve administrative efficiency and promote sales in tandem with the new core systems release 2Promote various policies for keeping low compensation claims Further strengthen creditworthiness functions through effective utilization of new core systems and analysis tools Advance legal collections and promote resolution through collaboration with lawyers, etc. Promote operational efficiency measures through effective utilization of the new core systems and collection systems Build a framework to deal with delinquent account statuses and promote efficiency measures through operational consolidation

20 6 Initiatives for FY2018(5) -Key measures- 3Accelerate development of human resources by promoting further skills development Introduce practical, rank-based in-house training with the objective of accelerated development of human resources Proactively implement management training with the objective of developing skills among managers Establish an on-the-job training framework to implement internal and external rank-based training Disseminate the corporate culture, including the kind of mindset expected of employees and officers 4Rebuild the compliance framework Create a compliance framework to form the basis for sincere dealings with all stakeholders Rebuild the administration framework to ensure compliance with insider trading regulations and thoroughly educate human resources

6 Initiatives for FY2018(6)-Initiatives to expand sales channels- Promote a sales strategy originating from added services Cultivate new sales channels by providing added services and raising the level of services Added service Rent guarantees 21 Gas bill guarantee From February 2018 Small amount, short-term loan guarantee From December 2015 Power bill guarantee From August 2017 Enhance other added services

Notes Information contained in these materials has been arranged and produced based on the data the company had been able to acquire to that point in time. These opinions, forward-looking statements, forecasts, strategies, etc., may differ significantly from actual due to changes in economic conditions, competition and other factors. Furthermore, in the event of the company obtaining new information or changes in the details of its forecasts, it will be under no obligation to update or correct the forecast information, including that listed in these materials.