Country Overview Herbert Stepic, CEO Dynamic and Continuous Expansion of the Network Successful greenfield strategy Hungary Poland Czech Republic Bulgaria Russia Ukraine Serbia Slovakia Croatia Romania 1987 1991 1993 1994 1997 1998 2000 2001 2002 2003 2004 2005 2006 complemented by targeted and profitable acquisitions Bosnia & Herzegovina Slovenia Kosovo Belarus Ukraine Czech Republic Romania Albania Impexbank 2 Investor's Handbook Country Overview Page 59
Central Europe (CE) Raiffeisenbank, Czech Republic Acquisition of ebanka leads to combined market position at number 6 in terms of total assets (based on 2005 figures) Combined number of customers is at 300,000 and a good basis for additional growth Steady development of corporate banking despite very competitive environment Mortgage focus underlined by being selected as the sole mortgage provider by the biggest insurance company for their 35,000 agent network Mortgage market share rank number 4 (1) 13.0 9.7 (1) 2,789 1,926 1,703 (1) 21.0% 15.6% 66.3% (1) 1,173 (1) ebanka numbers will not be included until closing. 50 100 4 Investor's Handbook Country Overview Page 60
Raiffeisen Bank, Hungary Market share stable at rank number 6 in terms of total assets, and the highest ranking greenfield operation, successfully withstanding competitive pressures, particularly in corporate banking 60.0 46.9 Continuing our strong push into the retail segment expanding from 81 to 103 new outlets year-on-year at the and an increasing retail contribution to net profit Acquired 100,000 customers year-on-year pushing the number of customers to 390,000 at the end of the first half of 2006 5,101 4,291 3,401 35.5% 27.7% 54.2% Preparing for the future with the LeAd (Less Administration) project: Implementation of adjusted processes in all branches 2,353 103 132 5 Raiffeisen Bank, Poland Ranked 12 in terms of total assets and continuing our successful mid-market strategy (creation of 6 regional centres for corporate customers) Leading provider of leasing services (market position 3) and factoring (market position 2) in Poland 36.5 29.6 3,116 2,176 2,257 Pioneer in credit card issuance with year-onyear credit card growth of 25% to more than 150,000 cards on issue by the end of the first half of 2006 28.6% 23.3% 54.0% Group-wide Sales Force Effectiveness project, piloted in RBPL, extended its scope to cover not only sales in branches, but also direct sales agents and sales force for small enterprises 1,992 86 100 6 Investor's Handbook Country Overview Page 61
Tatra banka, Slovakia A successful corporate and retail service provider from the very beginning TBSK was the second largest lender in the country (market share of 16.7%, overtook VUB) and was ranked 3 in terms of total assets at the TBSK will continue to be a market innovator in product development (was first in credit cards, telebanking, internet banking etc.) Tatra Asset Management Company (TAM) has a market share of 28% and was number one in the market at the 40.8 35.0 5,163 2,374 3,839 23.5% 20.1% 56.5% Number of customers exceeded 640,000 at the 3,325 141 150 7 Raiffeisen Krekova banka, Slovenia Market leader and pioneer in asset management services Clear focus to expand mid-market and small enterprise business and to sustain cross border business with international companies -3.3-3.2 Fit for the introduction of the Euro on 1st January 2007 Increased risk provisioning for some retail products had adverse impact on results in first half 2006 Immediate reaction by improved set-up of the credit risk procedures Ranked number 10 in the market in terms of total assets 927 562 412-12.8% -12.3% 80.9% 339 13 14 8 Investor's Handbook Country Overview Page 62
Southeastern Europe (SEE) Raiffeisen Bank, Albania The transformation from a state owned savings bank into a commercial bank has been successfully accomplished RBAL is ranked number 1 in terms of total assets; RBAL recently gained number 1 in loans and is pioneer in lending market Selective business in corporate banking leads to sound portfolio structure Retail sales finance was launched, RBAL is the only bank offering this product in the country 19.7 15.7 1,699 203 1,524 75.8% 60.6% 42.0% Leasing subsidiary became operative early in 2006 and is showing promising results Number of customers exceeded 450,000 at the 1,162 90 100 10 Investor's Handbook Country Overview Page 63
Raiffeisen Bank, Bosnia & Herzegovina Above market growth in housing loans (market share rose from 18% to 22% year-on-year at the ); RBBH is ranked number 2 in terms of total assets Continuous adjustment of products in line with market demand and increase of competitive advantage 8.9 8.9 1,421 832 950 Centralisation of back office functions for increased efficiency Stronger position on the mid-market via establishment of local corporate centres Number of customers exceeded 555,000 at the 20.7% 20.7% 65.5% 1,219 71 75 11 Raiffeisenbank, Bulgaria Market position improved from 5 to 4 in terms of total assets Highly successful change of business mix focus from corporate to small enterprises and retail business Adding 10,000 new customers per month, the number of customers exceeded 285,000 at the Despite substantial growth restrictions from the National Bank positive development in all business segments (1) 20.9 17.9 (1) 1,718 960 1,003 (1) 45.1% 38.6% 43.8% (1) (1) Note: These figures include all of the country banking business. 1,582 91 125 12 Investor's Handbook Country Overview Page 64
Raiffeisenbank, Croatia SME customer base now exceeds 30,000 reflecting the strategic focus on this target segment The total number of customers increased from 475,000 year-on-year to 510,000 at the end of the first half of 2006 Ranked 4 in terms of total assets 34.8 30.9 4,122 2,517 2,276 Exposed to growth restrictions, further tightening not excluded Leading market position as building society, Raiffeisen Pension Fund and Raiffeisen Leasing are both number 2 22.1% 19.6% 46.2% 1,631 44 55 13 Raiffeisen Bank Kosovo, Kosovo RBKO ranked number 1 in terms of profitability and number 2 in terms of total assets Largest share of SME assets in the market with around 29% reflects the strong focus on small enterprises and micro segment Majority of large corporate customers bank with RBKO Number of customers exceeded 110,000 at the RBKO is the first bank to offer mortgage loans First bank to introduce mobile bankers 5.9 4.7 318 218 259 44.3% 35.0% 46.2% 406 31 37 14 Investor's Handbook Country Overview Page 65
Raiffeisen Bank, Romania Pioneer in retail products such as credit cards and consumer finance Focus on expanding the branch network to 350 business outlets by 2008 Ranked 3 in terms of total assets Enhancing the sales process by implementing new sales tools and adapting incentive systems ( Sales Force Effectiveness ) Over 300,000 new customers added year-onyear by the, thereby exceeding 2,105,000 (1) 28.0 24.5 (1) 3,532 1,905 2,231 (1) 22.5% 19.7% 69.0% (1) Optimization and streamlining of internal processes and procedures (1) Note: These figures include all of the country banking business. 4,678 227 350 15 Raiffeisenbank, Serbia Having been a universal bank from the very beginning, RBSM is the leader in the market in terms of total assets, loans and deposits Fast growth in customer numbers, exceeding 365,000 at the Number of business outlets will double until 2008 RBSM introduced first credit cards in the market reaching more than 100,000 cards on issue at the end of the first half 2006 (1) 10.0 8.0 (1) 1,702 1,023 776 (1) 16.7% 13.3% 66.6% Exposed to growth restrictions, which even apply to leasing companies, with further tightening not ruled out (1) Note: These figures include all of the country banking business. (1) 1,429 49 100 16 Investor's Handbook Country Overview Page 66
Commonwealth of Independent States (CIS) Priorbank, Belarus Selectively servicing corporate customers mainly in the private sector and building a strong retail base in this highly regulated market Following the successful transformation significant improvement was made in the field of centralization Ranked 3 in terms of total assets Number of customers exceeded 600,000 at the Leasing operations started successfully 17.2 11.4 700 491 396 31.6% 21.0% 50.9% 1,853 51 63 18 Investor's Handbook Country Overview Page 67
Raiffeisenbank, Russia Number 1 position among the international banks; RBRU and Impexbank together number 7 among all banks in Russia One of the leading banks in the mortgage market Combined number of customers exceeded 885,000 at the with RBRU alone acquiring year-on-year more than 100,000 new retail customers At least 4 years of branch expansion saved as a result of the acquisition (1) 73.0 55.4 (1) 4,992 3,149 3,096 (1) 34.1% 25.9% 42.0% Main focus in 2006/2007 is the integration of the two banks and the creation of a distribution power house by 2008 (1) Note: Financials are Raiffeisen Bank only, except for 2008 outlet forecast which includes Impexbank. (1) 1,949 36 325 19 Raiffeisen Bank Aval, Ukraine Number of customers exceeded 3,600,000 at the Goal to achieve the number 1 position in Ukraine in terms of total assets (presently number 2) Quickly expanding the Retail loans business, having already reached 15% market share Accelerating the transformation process priority projects are redesign of branches, IT, HR, enhancement of financial and management control, re-branding, and overhauling the administration processes 33.0 24.8 3,493 2,692 2,228 14.4% 10.8% 62.9% Strengthening of risk management 16,857 1,342 1,381 20 Investor's Handbook Country Overview Page 68
Kazakhstan Successful closing of sale of Kazakh JSC Bank TuranAlem (BTA) representing 7.7 per cent of BTA s capital for 136.5 million to an investor consortium led by Stockholm based East Capital Explorer Financial Institutions Fund We focus on strategic, not on financial investments and our strategy is to actively manage the banks within our network. Since this is only feasible from a majority shareholder s position and it is clear we would not achieve this with BTA, we decided to sell our participation Kazakhstan remains an attractive market for us, which is also underlined by the fact that we run one of the three largest leasing companies of the country 21 Investor's Handbook Country Overview Page 69