Financial Results for the Fiscal Year Ended February 28, 2017

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Financial Results for the Fiscal Year Ended February 28, 2017 Ippei Nakayama, President and CEO April 12, 2017 2017 Aeon Delight All Rights Reserved

Contents 2017 Aeon Delight All Rights Reserved 1 1 Financial Report for the Fiscal Year Ended February 2017 2 Mid-term Management Plan (FY2/18-FY2/20) 3 Initiatives for the Fiscal Year Ending February 2018

Consolidated Income Statement Net sales increased for 7 consecutive years and profits increased for 13 consecutive years Summary of consolidated income statement (Unit: 100 million yen, %) Result FY2/16 FY2/17 YoY Change Pct. to net sales (%) Result Pct. to net sales (%) Difference YoY (%) Net sales 2,810 100.0% 2,947 100.0% 136 104.9% Gross profit 373 13.3% 389 13.2% 16 104.3% SG&A 206 7.4% 217 7.4% 10 105.1% Operating income 167 5.9% 172 5.9% 5 103.3% Ordinary income 166 5.9% 173 5.9% 6 104.2% Net income attributable to owners of parent 96 3.4% 102 3.5% 5 106.0% 2017 Aeon Delight All Rights Reserved 2

2017 Aeon Delight All Rights Reserved 3 FY2/17 Topics 1 Start providing IFM* services Started providing IFM services to multinational pharmaceutical manufacturers *IFM (Integrated Facility Management ) Contributing to the growth of customers by providing optimal services related to facility as a strategic partner 2 Growth of domestic subsidiaries Our domestic subsidiaries, AEON Compass (BTM.MICE) etc., grew 3 Expansion in Asia Participated in Suzhou city redevelopment project and launched catering business in Wuhan in China Expanded business steadily in ASEAN countries 20 (Malaysia, Vietnam) 0 120 100 80 60 40 Overseas sales (100 million yen) China Malaysia Vietnam (FY) FY2/15 2014 2015 FY2/16 FY2/17 2016

Sales by Segment Increase in sales in all seven business Double digit growth in Cleaning services; 111.5% YoY, owing partly to the contribution of sales of Hakuseisha Consolidated (100 million yen) FY2/16 FY2/17 Result Result YoY (%) Facilities 489 505 103.2% Cleaning services 478 533 111.5% Security services 384 410 106.8% Construction work 438 458 104.5% Support services 186 203 108.9% Materials/supplies sourcing services Vending machine services 505 507 100.4% 327 328 100.4% Cleaning services: 5.4 billion YoY Consolidation of Hakuseisha Construction work: + 1.9 billion YoY Increase in orders for renovation work Support services: + 1.6 billion YoY Growth of subsidiaries business Total sales 2,810 2,947 104.9% 2017 Aeon Delight All Rights Reserved 4

Consolidated Balance Sheet Assets (100 million yen) FY2/16 FY2/17 YoY Differ ence Liabilities and net assets (100 million yen) FY2/16 FY2/17 YoY Differe nce Current assets 1,056 1,124 67 Current liabilities 448 440 7 Tangible fixed assets 70 90 20 Fixed liabilities 25 33 8 Intangible fixed assets 103 90 13 Total liabilities 473 474 0 Investments, etc. 81 89 7 Shareholder s equity 810 885 74 Fixed assets 256 270 14 Total net assets 840 920 80 Total assets 1,313 1,395 81 Total liabilities and net assets 1,313 1,395 81 2017 Aeon Delight All Rights Reserved 5

Consolidated Cash Flow Statement Assets (100 million yen) FY2/16 FY2/17 YoY Change 160 営業 CF 投資 CF 財務 CF Operating CF Investing CF Financing CF Cash flows from operating activities 103 117 14 Cash flows from investing activities 32 22 54 120 80 40 Cash flows from financing activities 28 24 4 0 Cash and cash equivalents at the end of year 194 310 114 40 2016/2 FY2/16 月期 2017/2 FY2/17 月期 2017 Aeon Delight All Rights Reserved 6

Contents 1 Financial Report for the Fiscal Year Ended February 2017 2 Mid-term Management Plan (FY2/18-FY2/20) 3 Initiatives for the Fiscal Year Ending February 2018 2017 Aeon Delight All Rights Reserved 7

Looking Back on the Previous Mid-term Management Plan (FY2/15-FY2/17) 1 Expand business steadily by leveraging our industry-top strengths in Japan Overseas business rapidly growing for three years, and contributing to profit expansion 2017 Aeon Delight All Rights Reserved 8

2017 Aeon Delight All Rights Reserved 9 Looking Back on the Previous Mid-term Management Plan (FY2/15-FY2/17) 2 Changes in performance Net sales Operating income/net income (100 million yen) (100 million yen) 3,000 2,572 2,947 200 151 Operating income Net income 172 2,000 100 81 102 1,000 0 FY2/14 FY2/15 FY2/16 FY2/17 (FY) 2013 2014 2015 2016 FY2/14 2013 FY2/15 2014 FY2/16 2015 FY2/17 2016 (FY) Net sales Operating income Net income Growth rate (vs. FY2/14) 114.6% 114.2% 125.5%

2017 Aeon Delight All Rights Reserved 10 Looking Back on the Previous Mid-term Management Plan (FY2/15-FY2/17) 3 Achievements 1 Japan Hygiene control doubled the number of hospital-controlled beds B-to-B businesses of Subsidiaries (KAJITAKU, AEON Compass) grew 2 Overseas Sales in China became more than double Introduced energy-saving automatic control system at AEON Mall Suzhou Park Issue A sense that the conventional, labor-intensive business model may be peaking out Concentrate resources in growth areas

2017 Aeon Delight All Rights Reserved 11 Mid-term Management Plan (FY2/18-FY2/20) 1 Recognition of current situation Future forecasts Expected impacts to us Our mid to long-term policy Changes in population dynamics Declining labor force in Japan Population gets older in Japan, China and other countries Domestic labor shortage laborsaving model Low price policy becoming increasingly clear Companies focus on core business IFM Target in outsourcing market Acquisition of cost reduction expertise Shift in economic center of gravity (from Europe and the United States emerging countries) Growth markets are large cities in emerging countries Global deflation is not over The second and third-class Chinese cities are the largest market Powerful rivals successively rising to prominence M&A Investment capability and risk resilience Asia アジア Accelerate acquisition of human resources, skills, etc. Prioritization of target for capture Revolutionary evolution of technology utilization Utilization / consumer popularization Low cost of utilization, large capacity Both aspects of cost reduction and added-value creation Competition with different industries China and Asia advancing through technology use Technology Double-faceted strategy of cost reduction and added value Platform construction is the lifeline

Mid-term Management Plan (FY2/18-FY2/20) 2 Becoming a Japanese, global level IFM company FY2/15-FY2/17 Current mid-term plan Grew with AEON Group New area subsidiaries and overseas growth drove performance Gross margin of the three building maintenance business down FY2/18-FY2/20 Mid-term plan IFM Asia Technology FY2/28 Vision IFM company that maximizes customer profits through technology FY2/17 Net sales 294.7 billion Operating income 17.2 billion Operating margin 5.9 % vs. FY2/14 Net sales 114.6% Operating income 114.2% Quantitative targets Net sales 360 billion Operating income 22 billion Operating margin 6.1 % vs. FY2/17 Net sales 122.1% Operating income 127.5% Net sales 700 billion (Visionary target) Towards becoming Asia's No. 1 IFM company - both in name and in reality 2017 Aeon Delight All Rights Reserved 12

IFM (Integrated Facility Management) 1 Targeted Customers (Management Strategy) Customer Management Division (General Affairs and Administration, etc.) IFM Integrated Facility Management Service area Energy Management Facilities Budget Control Cost Reduction Planning BCP Formulation and Management of Improvement Plan Vendor Management Evaluation and Guidance Work place Management Domain Establish appropriate portfolio AEON Delight, Affiliated Companies and Collaborating Firms Operation Domain Equipment Cleaning Security Energy Conservation Building Construction Materials Vending Machines Catering Housekeeping Conference Room Preparations 2017 Aeon Delight All Rights Reserved 13

IFM (Integrated Facility Management) 2 Proposal menu viewed in terms of customer functions General Affairs Leasing real estate Outsourcing business Agent entry and exit OA equipment Reception Mail Parking lot Occupational safety measures Disaster prevention Fire prevention IT In-house network Electric power source BCP Welfare Company housing Bending Food service MICE Finance Capitalization Depreciation Fixed asset Accounts receivable and payable Accounting Outsourcing cost Repair cost Budgeting Achievement Purchasing Outsourcing selection Evaluation Consignment contract Service contract Legal Consignment contract Service contract Lease contract Foreign Affairs Regional cooperation 2017 Aeon Delight All Rights Reserved 14

Asia (China) Develop IFM services in China Target 1 Japanese companies 2 Foreign companies Locations already ventured IFM services offices Continue to expand service network IFM service structure Wuhan Xiaozhu North China East China AD shanghai Client companies Wuhan Xiaozhu AD Jiangsu Central China South China Customers AD Jiangsu 2017 Aeon Delight All Rights Reserved 15

Asia (ASEAN) Accelerate business expansion in ASEAN countries Initiatives plan in areas not yet ventured Thailand: to develop hygiene control Indonesia: to develop mall business Singapore: to develop IFM services AD Vietnam AD Malaysia Areas already ventured Areas with plans to venture 2017 Aeon Delight All Rights Reserved 16

Technology Contributing to improving the efficiency of FM services + the attractiveness of facilities by deploying intelligent facilities 2017 Aeon Delight All Rights Reserved 17

FY2/18 Target1 2017 Aeon Delight All Rights Reserved 18 Net sales Operating income/ordinary income (100 million yen) 3,800 3,300 2,800 2,947 3,600 (100 million yen) 250 200 150 100 172 102 Operating income Net income 220 128 2,300 50 1,800 FY2/17 FY2/18 2016 2017 FY2/19 2018 2019 FY2/20 (FY) (Results) 2016 0 FY2/19 2016 FY2/17 FY2/18 2017 2018 FY2/20 2019 (Results) ( 実績 ) (FY) Growth rate (vs. end-fy2/17) Net sales Operating income Net income 122.1% 127.5% 125.0%

Contents 2017 Aeon Delight All Rights Reserved 19 1 Financial Report for the Fiscal Year Ended February 2017 2 Mid-term Management Plan (FY2/18-FY2/20) 3 Initiatives for the Fiscal Year Ending February 2018

Initiatives for FY2/18 2017 Aeon Delight All Rights Reserved 20 1 Early establishment of IFM service model 2 Measures to Expand Sales by Area 3 Utilization of Technology 4 Expansion of Orders for Renovation 5 "Work Style Reforms", Strengthening Organizational Capabilities

2017 Aeon Delight All Rights Reserved 21 1 Early establishment of IFM service model Early establishment and development of IFM service model in Japan and China Strengthen sales organization Establish IFM sales office in Shanghai Application of IT in IFM business Promote actual measurement of work processes and development/introduction of reporting systems

2 Measures to Expand Sales by Area 2017 Aeon Delight All Rights Reserved 22 Japan China ASEAN Strengthen sales structure by business type (hospitals, hotels, offices, etc.) Increase orders for construction (revitalization of commercial facilities, office layout, etc.) Increase orders in 5 priority markets AD Jiang Su: Intensive ordrs for FM services in the redevelopment area Wuhan Xiaozhu: Expand catering business which is demanded *5 priority markets 1 Mid to high-end residence 2 Mid to high-end shopping center 3 Retirement home, Hospital, Nursing care facility 4 High-end factory 5 Transport infrastructure facility Malaysia: Start full-scale facilities service in the large market Vietnam: Increase quality of facilities, cleaning, and security. Expand orders for comprehensive facilities

3 Utilization of Technology 2017 Aeon Delight All Rights Reserved 23 Adapt intelligent technology in facilities Phase 1 Automatic energy-saving control through open network system Introduced in AEON Mall Suzhou Park

4 Expansion of Orders for Renovation - Process of replacement of commercial facilities tenants - Total support from design and planning right through to after-maintenance FY2/17 Results Store closure works Temporary enclosure work Restoration work partition division work Peripheral support accompanying these works Revitalization work 210 contracts Temporary enclosure, Restoration work, Renovation work 2,843 contracts Store opening works Preliminary survey Developm ent plan Planning design Design, construction Interior supervision Construction, Management Delivery After maintenance Facility, Cleaning, Security 2017 Aeon Delight All Rights Reserved 24

2017 Aeon Delight All Rights Reserved 25 5 "Work Style Reforms", Strengthening Organizational Capabilities Structuring of proposal competition through in-house SNS "FM-1 Grand Prix" Posting, sharing and evaluating best practices on each site A total of 1,186 ideas were gathered in FY2/17 Improvement activities based on clean crews at cleaning sites: "Efforts to Pursue Ease of Working As we celebrate our second year, we are expanding the area from Japan to Asia Presentation of activities

Business Forecast for FY2/18 Summary of Consolidated income statement (100 million yen, %) Forecast FY2/18 Pct. to net sales (%) YoY (%) Result FY2/17 Pct. to net sales (%) Net sales 3,050 100.0% 103.5% 2,947 100.0% Operating income 180 5.9% 104.3% 172 5.9% Ordinary income 180 5.9% 103.6% 173 5.9% Net income attributable to owners of parent 107 3.5% 104.5% 102 3.5% 2017 Aeon Delight All Rights Reserved 26

Capital Policy 2017 Aeon Delight All Rights Reserved 27 Consolidated payout ratio:maintain around 30% Capital Efficiency :Maintain around 12% of ROE (Yen) 250 EPS( 円 ) ROE(%) EPS (Yen) ROE (%) (%) 16.0 200 12.6 12.5 12.3 12.0 12.3 12.0 Forecast 12.0 150 131.5 143.2 155.5 166.2 183.9 194.8 8.0 100 4.0 50 FY2/12 2011 FY2/13 2012 FY2/14 2013 FY2/15 2014 FY2/16 2015 FY2/17 2016 FY2/18 2017 0.0

Shareholder Return Aim for 13 consecutive years of increased dividends since FY2/06 Fiscal year FY2/05 FY2/06 FY2/07 FY2/08 FY2/09 FY2/10 FY2/11 FY2/12 FY2/13 FY2/14 FY2/15 FY2/16 FY2/17 FY2/18 Dividend (Yen) 8.0 9.0 15.0 17.5 22.0 27.0 39.0 40.0 46.0 48.0 50.0 52.0 55.0 61.0 Payout ratio (%) 38.4 28.0 19.8 15.9 17.9 19.6 27.4 30.3 32.1 30.9 30.1 28.3 28.2 30.0 ( 円 ) (Yen) 配当金記念配当配当予想 ( 円 ) 配当性向 Dividend Commemorative dividend Dividend forecast (yen) Payout ratio (%) 70 60 50 40 30 20 10 0 1 5 61 46 48 50 52 54 40 34 27 22 15 17.5 8 9 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 FY2/05 FY2/06 FY2/07 FY2/08 FY2/09 FY2/10 FY2/11 FY2/12 FY2/13 FY2/14 FY2/15 FY2/16 FY2/17 FY2/18 45.0 40.0 35.0 30.0 25.0 20.0 15.0 10.0 5.0 0.0 2017 Aeon Delight All Rights Reserved 28

If you have any questions or comments, please contact us below. These materials contain statements about forecasts and estimates relating to the future plans, strategies, and performance of AEON DELIGHT. These statements are based not only on past performance, but also on assumptions based on information currently available to the company. For this reason, please note that the actual performance may differ from our estimates. The information contained in these materials has been prepared by the following methods if not specifically stated otherwise. All statements are based on consolidated results All figures of less than 100 million yen have been rounded down Percentages have been rounded off to one decimal place AEON DELIGHT CO., LTD. (Stock code: 9787) IR Contact Yoshiyuki Kyomoto Group Strategy Div. TEL 043-351-2563 Or visit our website at: http://www.aeondelight.co.jp This presentation has been prepared based on the information available as of the date of the presentation (April 12, 2017). The business forecasts may be revised due to various factors that may arise in the future. 2017 Aeon Delight All Rights Reserved