REPORT AND FINANCIAL STATEMENTS

WESTLEA HOUSING ASSOCIATION LIMITED REPORT AND FINANCIAL STATEMENTS -

WESTLEA HOUSING ASSOCIATION LIMITED REPORT AND FINANCIAL STATEMENTS Year ended 31 March

REPORT AND FINANCIAL STATEMENTS CONTENTS BOARD MEMBERS, EXECUTIVE DIRECTORS, ADVISORS AND BANKERS 1 REPORT OF THE MANAGEMENT BOARD 2 OPERATING AND FINANCIAL REVIEW 7 INDEPENDENT AUDITOR S REPORT 11 INCOME AND EXPENDITURE ACCOUNT 12 STATEMENT OF TOTAL RECOGNISED SURPLUSES AND DEFICITS 13 NOTES OF HISTORICAL COST SURPLUSES AND DEFICITS 13 RECONCILIATION OF MOVEMENT IN FUNDS 13 BALANCE SHEET 14 CASH FLOW STATEMENT 15 16

BOARD MEMBERS, EXECUTIVE DIRECTORS, ADVISORS AND BANKERS Board: Chair Vice Chair Other Members Co-opted members H Gardner W Hall MBE D Cash A Copping P McLaughlin J Parsons H Taylor Knox E Thompson K Law (from 30 July ) A Clapp (deceased 9 February ) B Fishlock (to 24 September ) Howard Toplis - co-opted annually Secretary: Registered office: M Arnold Methuen Park Chippenham Wiltshire SN14 OGU External auditors: Registered number Grant Thornton UK LLP Hartwell House 55-61 Victoria Street Bristol BS1 6FT Registered as a charitable social landlord under the Industrial and Provident Societies Acts, No. 28095R. Registered by the Homes and Communities Agency, No. LH4083 Principal solicitors: Principal bankers: Anthony Collins 34 Edmund Street Birmingham B3 2ES National Westminster Bank PLC 30 High Street Chippenham Wiltshire, SN15 3HB 1

REPORT OF THE BOARD The Management Board has pleasure in presenting the Association s audited financial statements for the year ended 31 March. Principal activities Westlea Housing Association ( WHA or the Association ) is a not-for-profit organisation administered by a Management Board and involved in the provision and administration of affordable rented accommodation. WHA managed 7,519 units of accommodation (of which it owned 7,216) as at 31 March. The Association employed 285 staff, on a full time equivalent basis. WHA is a subsidiary of GreenSquare Group Limited (GreenSquare). GreenSquare is a non asset holding Industrial and Provident Society, registered with the Homes and Communities Agency (HCA) as a social landlord. The GreenSquare Group ( the Group ) aims to be a major provider of housing, regeneration, care and support and commercial services across Wiltshire, Oxfordshire, Gloucestershire and the surrounding areas. Any surpluses made by WHA are retained within the Group of which it is a subsidiary. Business review Details of WHA s performance for the year and future plans are set out in the Operating and Financial Review that follows this report. Housing property assets There were no significant changes to accounting policies in the current year. Efficiency The Board is committed to delivering an effective and efficient service to tenants and other stakeholders and plans to employ a range of techniques to increase efficiency including re-evaluating procurement strategies, partnering with contractors for new build and reducing staff turnover, sickness and absenteeism. Resident involvement in governance The involvement of our residents is pivotal in how we shape and develop our services. We have Resident Board members, a ground-breaking Resident Scrutiny Panel and Communities Boards. Three Communities Boards led by residents allow us to consider how we can really deliver innovative resident involvement in the strategic decision making of the business. Membership of these boards is made up of residents and independent members who are selected following an open and robust selection process. The Communities Boards are committees of the main board with delegated powers and budgets. They make sure that the services within their respective neighbourhoods are kept under close review, allocating funding to support community projects and feeding local information into Board discussions Employees The quality of WHA s staff is essential to the success of the organisation. The Association s ability to meet its objectives and commitments to residents in an efficient and effective manner depends on the contribution of employees throughout the group. The Association has gold Investors in People accreditation, and aims to be an employer of choice in the area in which it works. The Association is committed to working towards equal opportunities for all its employees and continues to invest in staff training and development and has improved systems of appraisal and performance management. 2

REPORT OF THE BOARD continued Board members and executive directors Those Board members who served during the period and the executive directors of the group are set out on page 1. This year there have been changes to the Board as follows: One of our longest serving Board members Bill Fishlock, stood down in September after completing his maximum term of office. It was with great sadness that Angie Clapp, one of our most active resident Board members passed away in February. Kerry Law, formerly chair of our resident scrutiny panel joined the Board in July. GreenSquare has provided a range of central services governance, finance, development, human resources and information technology to the Association, under the scope of an intra group agreement. The executive directors are the Group Chief Executive and other members of the group s senior management team. They act as executives within the authority delegated by the Board and have been employed directly by GreenSquare, providing services via this intra group agreement.. The Association has insurance policies which indemnify its Board members and the group executive team against liability when acting for the Association. The Board The Board comprises up to twelve non-executive members and is responsible for the Association's strategy and policy framework and managing the affairs of the Association. The Board members are drawn from a wide background bringing together professional, commercial and local experience. The Board has delegated the day-to-day management and implementation of that framework (via an intra group agreement) to the Group Chief Executive and other members of the group s executive team. Independent and Tenant Board members are selected by a panel of Board members (including the Chair and the Group Chief Executive) following public advertisement for recruitment. Remuneration policy The Remuneration Committee, comprising the Chair and a minimum of two other Board members, is responsible for setting the Association's remuneration policy for its staff. The committee pays close attention to remuneration levels in the sector in determining the remuneration packages of the staff. Basic salaries are set having regard to responsibilities and pay levels for comparable positions. Health and safety The Board is very much aware of its responsibilities on all matters relating to health and safety. The group has adopted detailed health and safety policies and provides Board and staff training and education on health and safety matters, as well as having a post with responsibility for safety. 3

REPORT OF THE BOARD continued Statement of the Responsibilities of the Board for the Report and Financial Statements The Board is responsible for preparing the report and financial statements in accordance with applicable law and regulations. Industrial and Provident Societies legislation requires the Board to prepare financial statements for each financial year. Under that law the directors have elected to prepare the financial statements in accordance with United Kingdom Generally Accepted Accounting Practice (United Kingdom Accounting Standards and applicable laws). Under the Industrial and Provident Society legislation the directors must not approve the financial statements unless they are satisfied that they give a true and fair view of the state of affairs and surplus or deficit of the association for that period. In preparing these financial statements, the directors are required to: select suitable accounting policies and then apply them consistently; make judgements and accounting estimates that are reasonable and prudent; state whether applicable UK Accounting Standards and the Statement of Recommended Practice (SORP) Accounting by Registered Social Housing Providers update 2010, have been followed, subject to any material departures disclosed and explained in the financial statements; prepare the financial statements on the going concern basis unless it is inappropriate to presume that the company will continue in business. The Board is responsible for keeping proper accounting records, which disclose with reasonable accuracy at any time the financial position of the Association and enable it to ensure that the financial statements comply with the Industrial and Provident Societies Acts 1965 to 2002. It is also responsible for safeguarding the assets of the Association and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities. In so far as each member of the Board is aware: there is no relevant audit information of which the association's auditors are unaware; and the directors have taken all the steps that they ought to have taken to make themselves aware of any relevant audit information and to establish that the auditors are aware of that information. The Board are responsible for the maintenance and integrity of the corporate and financial information on the Group s website. Legislation in the United Kingdom governing the preparation and dissemination of financial statements may differ from legislation in other jurisdictions. NHF Code of Governance The Association complies with the principal recommendations of the NHF Code of Governance (revised) and has adopted a number of policies and procedures to help achieve these objectives. Going concern The Association s business activities, its current financial position and factors likely to affect its future development are set out within the Operating and Financial Review. The Association has in place long-term debt facilities (including 42.0million of undrawn facilities at 31 March ), which provide adequate resources to finance committed reinvestment and development programmes, along with the Association s day to day operations. The Association also has a long-term business plan which shows that it is able to service these debt facilities whilst continuing to comply with lenders covenants. On this basis, the Board has a reasonable expectation that the Association has adequate resources to continue in operational existence for the foreseeable future, being a period of twelve months after the date on which the report and financial statements are signed. For this reason, it continues to adopt the going concern basis in the financial statements. 4

REPORT OF THE MANAGEMENT BOARD continued Internal controls assurance The Board acknowledges its overall responsibility for establishing and maintaining the whole system of internal control and for reviewing its effectiveness. The system of internal control is designed to manage, rather than eliminate, the risk of failure to achieve business objectives, and to provide reasonable, and not absolute, assurance against material misstatement or loss. The process for identifying, evaluating and managing the significant risks faced by the Association is ongoing and has been in place throughout the period commencing 1 April up to the date of approval of the annual report and financial statements. Key elements of the control framework include: Board approved terms of reference, including a detailed intra group agreement with its parent company, GreenSquare Group Limited, supported by detailed service level agreements and delegated authorities for audit and remuneration committees; clearly defined management responsibilities for the identification, evaluation and control of significant risks; robust strategic and business planning processes, with detailed financial budgets and forecasts; review of the Association s risks by the Board and Group Audit Committee; formal recruitment, retention, training and development policies for all staff; established authorisation and appraisal procedures for all significant new initiatives and commitments; appraisal of major development projects by the Group Development Committee; a sophisticated approach to treasury management which is subject to external review on a regular basis; regular reporting to senior management and the Board/appropriate committee of key business objectives, targets and outcomes; Board approved whistleblowing, disciplinary and capability policy which covers expectations of fraud and code of conduct; detailed policies and procedures in each area of the Association s work regular monitoring of loan covenants and requirements for new loan facilities. A monitor on fraud is maintained and reviewed by the Group Audit Committee at every meeting. There were no frauds reported during the period under review. The Board cannot delegate ultimate responsibility for the system of internal control but has delegated authority to the Group Audit Committee. The Group Audit Committee was formed to oversee the internal control framework for all companies within the group. The Group Audit Committee received and considered reports from management on these risk management and control arrangements at each meeting during the year and the Board received its risk report quarterly during the year. The means by which the Group Audit Committee reviews the effectiveness of the system of internal control include considering risk reports, internal audit reports, fraud reports, management assurances, the external management letter and specialist reviews on areas such as treasury, health and safety, and efficiency. The Group Audit Committee has received the Group Chief Executive and Executive Director (Finance) annual review of the effectiveness of the system of internal control for the group, and the annual report of the internal auditor, and has reported its findings to the Board. 5

REPORT OF THE MANAGEMENT BOARD continued Annual General Meeting The annual general meeting will be held on 23 September. Auditors A resolution to reappoint Grant Thornton UK LLP as auditors will be proposed at the forthcoming Annual General Meeting. The report of the Board was approved on 22 July and signed on its behalf by: H Gardner Chair 6

OPERATING AND FINANCIAL REVIEW - HIGHLIGHTS - FIVE YEAR SUMMARY For the year ended 31 March 2012 2011 2010 Income and Expenditure account () Total turnover 37,240 35,689 30,865 29,096 29,406 Income from lettings 33,310 32,698 29,743 27,437 26,769 Operating surplus 8,041 8,770 6,635 6,024 6,689 Surplus for the year before transfers 3,389 1,560 400 (419) 636 Balance Sheet () Housing properties net of capital grants and depreciation 360,015 339,840 274,802 254,847 247,547 Net current (liabilities)/assets (1,079) (316) (857) (4,523) 3,960 Loans (due over one year) 172,468 172,508 170,446 151,405 149,701 Net pension liability 7,901 6,671 6,128 4,892 10,135 Reserves : revenue 13,037 8,994 6,785 6,479 751 : revaluation 172,181 158,256 97,514 94,494 97,882 : total 185,218 167,250 104,299 100,973 98,633 Accommodation figures Total housing stock managed at year end (number of units): 7,519 7,488 7,351 7,050 6,981 In development 281 123 189 365 167 Statistics Operating surplus for the year as % of turnover Operating surplus for the year as % of income from lettings General needs stock:- Void rent losses (voids as % of net rent and service charges receivable) Current rent arrears (gross arrears as % of net rent and service charges receivable) Interest cover (operating surplus plus property depreciation and interest receivable, less surplus or plus deficit on property sales divided by net interest payable) Liquidity (current assets divided by current liabilities) Net Debt per unit (housing loans less cash held divided by General Needs unit numbers) 21.4% 24.6% 21.5% 20.7% 22.7% 24.0% 26.8% 22.3% 22.0% 25.0% 0.61% 0.88% 0.64% 0.58% 0.69% 2.64% 2.67% 2.66% 3.34% 4.36% 1.54 1.85 1.71 1.74 1.45 0.94 0.97 0.91 0.42 1.72 27,007 27,257 26,881 25,077 24,613 7

OPERATING AND FINANCIAL REVIEW Overall performance for the year The Association made a surplus after tax of 3.4m for the year. Our financial performance has meant we have met lenders covenants. The net worth of the Association increased to 185.2m (: 167.3) including a revaluation reserve of 172.2m (: 158.3m). Significant events during the year were: In April a tranche of 109 properties were sold for 10.6m to an associated group company as part of a lease and leaseback funding agreement with a third party. The Association has a reciprocal management agreement and continues to deal with the day to running of the properties. WHA developed 147 new properties during the year and there are 281 more properties/bed spaces on site in development. The Wiltshire County Council Pension Scheme deficit increased by 1.2m during the year, to leave the deficit at 7.9m as at 31 March. The Board appointed external professional valuers to undertake a valuation as at 31 March. The value of these properties, on an existing use value for social housing basis, was 338.8m and this has been reflected in the valuation of properties in the financial statements. On valuation, the surplus of 15.8m over the carrying value has been taken to the property revaluation reserve. Objectives and strategy Our mission is housing people, building communities. The achievement of this is underpinned by four key vision statements: Develop good quality housing to meet a wide and growing range of needs. Create places where people want to live, and support a good quality of life. Provide the range and quality of services our customers want. Grow our activities and improve our financial strength and sustainability. The Board and senior management have developed a series of key performance objectives to monitor performance against this vision. These objectives are reviewed annually by the Board in order to support our commitment to continuous service improvement. The Group has a value for money and procurement strategy and is working actively to decrease costs and increase the quality of homes and services. Details of the Corporate Plan of the Association and the Group are set out in the Financial Statements of GreenSquare Group Limited. Value for money The Value for Money statement (VFM) is aimed at our residents, stakeholders, Board Members and staff, to set out where we are on providing an efficient service for all our customers. The staff and Board Members at GreenSquare define Value for Money as the relationship between effectiveness, efficiency and economy, often described as the value chain. VFM is high when there is a good balance between all three relatively low costs, high productivity and successful outcomes. Value for money is important: the economy is suffering, there are considerable changes and pressures mounting on our tenants, grants for new homes are being cut. In this environment it is essential that we get every last bit of value from our assets and staff to make them go further. Our Value for Money approach is aimed at exactly that. 8

OPERATING AND FINANCIAL REVIEW continued Our approach aims to set out how we are doing on value for money. We aim to be accountable to our residents, partners and regulator by setting out here our past performance and future aspirations. The statement is designed to show how we are performing on VFM along with our future plans. We have broken this statement down into 5 areas: Principles Management and Monitoring Current Performance Social and Financial Return Future challenges and aspirations Board Information. Full details of the value for money statement of the Association and the Group are set out in the Financial Statements of GreenSquare Group Limited. The nature of the business The Association works in Wiltshire, Gloucestershire and Swindon. The stock is predominantly general needs with some accommodation for people with support needs and sheltered accommodation. In recent years the Association has also developed a number of shared ownership properties. Demand for properties in the main is high, and property prices in our areas of operation leave the vast majority of our tenants unable to afford to buy. Over 99.9% of our General Needs housing meets the decent homes standard. We have set up an asset grading system to identify at risk properties more effectively. We are aware that the demand is falling for a limited number of sheltered properties. A housing strategy for the elderly is being developed to tackle this. During the period covered by the financial statements the housing market has suffered from a marked deterioration. The Association is well positioned to manage any resulting risks, because of the balance of assets, need and the risk management processes. Financial position The income and expenditure account and balance sheet are summarised on page 7 and the following paragraphs highlight key features of the Association s financial position at 31 March : Rents WHA continues to comply with the regulator s expectations on rents on its houses. The overall turnover of the Association has increased by 1.6m, a rise of 4.3%, and includes increases of 1.9% in social housing lettings and 69.4% in other social housing activities which mainly comprise floating support and low cost home ownership sales. Operating costs have risen by 9% compared to last year. During the year the Association sold 78 properties. Of these 13 were Right to Buy, 15 shared ownership/outright sale and the other 50 as part of its asset management strategy. This was offset by the development of 147 new houses which came into management during the year. The Association is actively managing its development pipeline and aims to build over 600 new properties over the next four years. Tax and charitable status. The Association converted to charitable status in November 2004. Consequently no tax is payable by the Association on its surplus for the year. Overall the Association s net worth increased from 167.3m to 185.2m. This is largely as a result of the increase in the revaluation reserve due to the property revaluation. As at 31 March the latest value of our social housing stock was 360.0m on an Existing Use Value Social Housing basis. 9

OPERATING AND FINANCIAL REVIEW continued Risks and uncertainties The main risks that may prevent the Association achieving its objectives are considered and reviewed quarterly by the Board and senior management as part of the corporate planning processes. The risks are recorded and assessed in terms of their impact and probability. Major risks, presenting the greatest threats to the Association, are reported to the audit committee quarterly together with action taken to manage the risks and the outcome of the action. These risk reports include assessments of key controls used to manage the risks. Details of the key risks and uncertainties facing the Association and the Group are disclosed in the financial statements of GreenSquare Group Limited. Capital structure and treasury policy This section sets out how the Association is financed and, in particular, how borrowings are managed. As at 31 March the Association has borrowed 173.0m, no change from the previous year. Of this 173.0m, approximately 79% of debt was fixed at an average interest rate of 4.7%, with the remaining floating debt at an average interest rate of 2.0%. The Association s overall facility is 215.0m. Net interest costs were 6.9m for the year. Our financial performance has meant we have met lenders covenants. The Association aims to fix at least 60% of its debt, with maturities spread over the medium term. We anticipate that a significant amount of the facility will be drawn down over the next three years to fund our development programme. The Association continues to assess the impact of government policy on its business plan and intended future developments. The association s resources are only committed to a scheme once funding has been secured. Other initiatives will be developed over the next year to assist our tenants in dealing with changes to housing and other benefits. Statement of compliance In preparing this Operating and Financial Review and Board report, the Board has followed the principles set out in the Statement of Recommended Practice (SORP): Accounting for registered social housing providers. Hilary Gardner Chair 22 July 10

INDEPENDENT AUDITOR S REPORT TO THE MEMBERS OF WESTLEA HOUSING ASSOCIATION LIMITED We have audited the financial statements of for the year ended 31 March which comprise the Income and Expenditure account, the Statement of Total Recognised Surpluses and Deficits, the Statement of Historical Cost Surpluses and Deficits, the Reconciliation of Movements in Association's Funds, the Balance Sheet, the Cash Flow Statement and the related notes. The financial reporting framework that has been applied in their preparation is applicable law and United Kingdom Accounting Standards (United Kingdom Generally Accepted Accounting Practice). This report is made solely to the housing association s members, as a body, in accordance with regulations made under Section 9 of the Friendly and Industrial and Provident Societies Act 1968. Our audit work has been undertaken so that we might state to the housing association s members those matters we are required to state to them in an auditor s report and for no other purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other than the housing association and the housing association s members as a body, for our audit work, for this report, or for the opinions we have formed. Respective responsibilities of the Board and auditors As explained more fully in the Statement of Responsibilities of the Board for the report and financial statements (set out on page 4), the Board is responsible for the preparation of the financial statements and for being satisfied that they give a true and fair view. Our responsibility is to audit the financial statements in accordance with applicable law and International Standards on Auditing (UK and Ireland). Those standards require us to comply with the Auditing Practices Board's (APB's) Ethical Standards for Auditors. Scope A description of the scope of an audit of financial statements is provided on the Financial Reporting Council s website at www.frc.org.uk/apb/scope/private.cfm. Opinion on financial statements In our opinion the financial statements: give a true and fair view of the state of the association's affairs as at 31 March and of its income and expenditure for the year then ended; have been properly prepared in accordance with the requirements of the Industrial and Provident Societies Acts 1965 to 2002, the Housing and Regeneration Act 2008 and the Accounting Direction for Private Registered Providers of Social Housing 2012. Matters on which we are required to report by exception We have nothing to report in respect of the following matters where the Industrial and Provident Societies Acts 1965 to 2002 require us to report if, in our opinion: a satisfactory system of control over transactions has not been maintained; or the association has not kept proper accounting records; or the financial statements are not in agreement with the books of account; or we have not received all the information and explanations we need for our audit. Grant Thornton UK LLP Statutory Auditor, Chartered Accountants London, England 23 July 11

INCOME AND EXPENDITURE ACCOUNT for the year ended 31 March Note Turnover: continuing activities 3 37,240 35,689 Operating costs 3 (29,199) (26,919) Operating surplus: continuing activities 3,7 8,041 8,770 Surplus on sale of housing properties 5 2,562 191 Deficit on sale of other Fixed Assets (146) - Interest receivable and other income 8 50 23 Interest payable and similar charges 9 (6,904) (7,220) Gift aid covenant - - Other finance charges 10 (214) (204) Surplus on ordinary activities before taxation 3,389 1,560 Tax on surplus on ordinary activities 12 - - Surplus on ordinary activities before taxation 24 3,389 1,560 The financial statements were approved by the Board on 22 July and signed on its behalf by: Hilary Gardner Wendy Hall Mandy Arnold Chairman of the Board Vice Chair Company Secretary The notes on pages 16 to 38 form part of these financial statements. 12

STATEMENT OF TOTAL RECOGNISED SURPLUSES AND DEFICITS for the year ended 31 March Note Surplus for the financial year 3,389 1,560 Unrealised surplus on revaluation of housing properties 13 15,782 61,901 Actuarial deficit relating to the pension scheme 10 (1,203) (510) Total recognised surplus since the last report 17,968 62,951 STATEMENT OF HISTORICAL COST SURPLUSES AND DEFICITS for the year ended 31 March Note Reported surplus on ordinary activities before taxation 3,389 1,560 Excess of actual depreciation charge over historical cost 24 depreciation 1,858 1,159 Historical cost surplus on ordinary activities before taxation 5,247 2,719 Historical cost retained surplus for the year 5,247 2,719 RECONCILIATION OF MOVEMENTS IN ASSOCIATION S FUNDS for the year ended 31 March Note Opening total funds as at 1 April 167,250 Total recognised surplus relating to the year 17,968 Closing total funds 185,218 The notes on pages 16 to 38 form part of these financial statements. 13

BALANCE SHEET at 31 March Note '000 '000 Tangible fixed assets Housing properties 13 360,015 339,840 Other tangible fixed assets 14 3,336 3,590 363,351 343,430 Fixed asset investments 15 3,315 3,315 366,666 346,745 Current assets Stock 16 1,602 846 Debtors 17 3,392 2,957 Investments 18 9,374 4,935 Cash at bank and in hand 124 54 14,492 8,792 Creditors: amounts falling due within one year 19 (15,571) (9,108) Net current liabilities (1,079) (316) Total assets less current liabilities 365,587 346,429 Creditors: amounts falling due after more than one year 20 172,468 172,508 Net pension liability 10 7,901 6,671 180,369 179,179 Capital and reserves Non-equity share capital 23 - - Revaluation reserve 24 172,181 158,256 Revenue reserve 24 13,037 8,994 Association s funds 185,218 167,250 365,587 346,429 The financial statements were approved by the Board on 22 July and signed on its behalf by: Hilary Gardner Wendy Hall Mandy Arnold Chairman of the Board Vice Chair Company Secretary The notes on pages 16 to 38 form part of these financial statements. 14

CASH FLOW STATEMENT for the year ended 31 March Note Net cash inflow from operating activities 27 17,856 13,764 Returns on investments and servicing of finance Interest received and similar income 50 23 Interest paid (7,442) (7,326) Gift aid received - - Net cash outflow from returns on investment and servicing of finance (7,392) (7,303) Capital expenditure Purchase and construction of housing properties (26,156) (18,859) Social housing grant received 5,163 2,212 Purchase of other fixed assets (265) (316) Sale of properties - proceeds 15,303 10,254 Net cash outflow from investing activities (5,955) (6,709) Net cash inflow/(outflow) before liquid resources and financing 4,509 (248) Management of liquid resources Cash invested in investments 28 (4,439) (1,805) Financing Loans received 28-2,000 Increase/(Decrease) in cash 28 70 (53) The notes on pages 16 to 38 form part of these financial statements. 15

31 March 1. Legal status The Association is registered under the Industrial and Provident Societies Act 1965 and is a registered housing provider. 2. Accounting policies Basis of accounting The financial statements of the Association are prepared in accordance with UK Generally Accepted Accounting Practice (UK GAAP) and the Statement of Recommended Practice: Accounting by Registered Social Landlords Providers Update 2010 and comply with the Accounting Direction for Private Registered Providers of Social Housing 2012. The Board is satisfied that the current accounting policies are the most appropriate for the Association. Turnover Turnover comprises rental income receivable in the year, income from shared ownership first tranche sales, sales of properties built for sale, revenue grants receivable and other services included at the invoiced value (excluding VAT) of goods and services supplied in the year and revenue grants receivable in the year. Revenue recognition Rental income is recognised from the point when properties under development reach practical completion or otherwise become available for letting after deducting voids. Income from first tranche sales and sales of properties built for sale is recognised at the point of legal completion of the sale. Revenue grants are receivable when the conditions for receipt of agreed grant funding have been met. Charges for support services funded under Supporting People are recognised as they fall due under the contractual arrangements with administering authorities. Interest payable Interest is capitalised on borrowings to finance developments to the extent that it accrues in respect of the period of development if it represents either: a) interest on borrowings specifically financing the development programme after deduction of interest on social housing grant (SHG) in advance; or b) interest on borrowings of the Association as a whole after deduction of interest on SHG in advance to the extent that they can be deemed to be financing the development programme. Other interest payable is charged to the income and expenditure account in the year. Value added tax The Association charges value added tax (VAT) on some of its income and is able to recover part of the VAT it incurs on expenditure. The financial statements include VAT to the extent that it is suffered by the Association and is not recoverable from HM Customs and Excise. The balance of VAT payable or recoverable at the year-end is included as a current liability or asset. Pensions The Association participates in three funded multi-employer defined benefit schemes, the Social Housing Pension Scheme ( SHPS ), the Pension Trust s Growth Plan ( PTGP ) and the Wiltshire County Council Pension Fund ( WCCPF ). For the SHPS and PTGP it has not been possible to identify the share of underlying assets and liabilities belonging to individual participating employers. The income and expenditure charge represents the employer contributions payable to the scheme for the accounting period. 16

31 March For the WCCPF, the operating costs of providing retirement benefits to participating employees are recognised in the accounting periods in which the benefits are earned. The related finance costs, expected return on assets and any other changes in fair value of the assets and liabilities, are recognised in the accounting period in which they arise. The operating costs, finance costs and expected return on assets are recognised in the income and expenditure account with any other changes in fair value of assets and liabilities being recognised in the statement of total recognised surpluses and deficits. Supported housing managed by agencies Social housing capital grants are claimed by the Association as developer and owner of the property and included in the balance sheet of the Association. The treatment of other income and expenditure in respect of supported housing projects depends on the nature of the partnership arrangements between the Association and its managing agents and on whether the Association carries the financial risk. Where the Association holds the support contract with the Supporting People Administering Authority and carries the financial risk, all the project's income and expenditure is included in the Association s income and expenditure account. Where the agency holds the support contract with the Supporting People Administering Authority and carries the financial risk, the income and expenditure account includes only that income and expenditure which relates solely to the Association. Housing properties Housing properties are principally properties available for rent and shared ownership. Completed housing properties are stated at Existing Use Value for Social Housing (EUV-SH). Full revaluations of the properties are undertaken every five years and interim valuations are carried out where there are indications of a significant change in value and at least every three years. Housing properties under construction are stated at cost less related social housing grant and other capital grants. Cost includes the cost of acquiring land and buildings, development costs, interest charges incurred during the development period and expenditure incurred in respect of improvements. Works to existing properties which replace a component that has been treated separately for depreciation purposes, along with those works that result in an increase in net rental income over the lives of the properties, thereby enhancing the economic benefits of the assets, are capitalised as improvements. Shared ownership properties are split proportionally between current and fixed assets based on the element relating to expected first tranche sales. The first tranche proportion is classed as a current asset and related sales proceeds included in turnover, and the remaining element is classed as fixed asset and included in housing properties at cost, less any provisions needed for depreciation or impairment Donated land Land donated by local authorities and others is added to cost at the market value of the land at the time of the donation. Where the land is not related to a specific development and is donated by a public body an amount equivalent to the increase in value between market value and cost is added to other grants. Where the donation is from a non-public source, the value of the donation is included as income. SHG is subordinated to the repayment of loans by agreement with the HCA. SHG released on sale of a property may be repayable but is normally available to be recycled and is credited to a Recycled Capital Grant Fund and included in the balance sheet in creditors. 17

31 March Social housing grant Social housing grant (SHG) is receivable from the Homes and Communities Agency (HCA) and is utilised to reduce the capital costs of housing properties, including land costs. SHG due from the HCA or received in advance is included as a current asset or liability. SHG received in respect of revenue expenditure is credited to the income and expenditure account in the same period as the expenditure to which it relates. Other grants These include grants from local authorities and other organisations. Capital grants are utilised to reduce the capital costs of housing properties, including land costs. Grants in respect of revenue expenditure are credited to the income and expenditure account in the same period as the expenditure to which they relate. Depreciation of housing properties The Association separately identifies the major components which comprise its housing properties, and charges depreciation, so as to write-down the cost of each component to its estimated residual value, on a straight line basis, over its estimated useful economic life. Where SHG has been allocated to a component; the depreciable amount is arrived at on the basis of original cost, less the proportion of SHG and other grants attributable to the component, less residual value. The Association depreciates the major components of its housing properties at the following annual rates: Structure 75 years Roofs 60 years Kitchens 20 years Bathrooms 30 years Windows 25 years Heating 15 years Freehold land is not depreciated. Properties held on leases are amortised over the life of the lease or their estimated useful economic lives in the business, if shorter. Impairment Housing properties which are depreciated over a period in excess of 50 years are subject to impairment reviews annually. Other assets are reviewed for impairment if there is an indication that impairment may have occurred. Where there is evidence of impairment, fixed assets are written down to their recoverable amount, being the higher of the net realisable value or the value in use to the group. Any such write down would be charged to operating surplus. Other tangible fixed assets Depreciation is provided evenly on the cost of other tangible fixed assets to write them down to their estimated residual values over their expected useful lives. No depreciation is provided on freehold land. The principal annual rates used for other assets are: Freehold office buildings Furniture, fixtures and fittings Computers and office equipment Motor vehicles 50-75 years 5-10 years 3-5 years 5-7 years 18

31 March Leased assets Rentals payable under operating leases are charged to the income and expenditure account on a straight line basis over the lease term. Stocks Stocks comprise shared ownership first tranche sales, completed properties for outright sale, property under construction, raw materials and consumables and are valued at the lower of cost and net realisable value. Cost comprises materials, direct labour and direct development overheads. Net realisable value is based on estimated sales price after allowing for all further costs of completion and disposal. Investments Investments are valued at cost. Liquid resources Current asset investments are deposits with terms of more than seven days Revaluation reserve The difference between the market value of current asset investments and the historical cost carrying value is credited to the revaluation reserve. When housing properties are revalued, the difference between the carrying value of the land and structure elements of housing properties is credited to the housing property revaluation reserve. 19

20 31 March 3. PARTICULARS OF TURNOVER, OPERATING COSTS AND OPERATING SURPLUS Note Turnover Operating costs Operating surplus / (deficit) Turnover Operating costs Operating surplus / (deficit) Social housing lettings 4 33,310 (25,125) 8,185 32,698 (23,942) 8,756 Other social housing activities Supporting People contracts 2,374 (1,984) 390 1,089 (941) 148 Development costs not capitalised - (673) (673) - (391) (391) First tranche shared ownership sales 955 (757) 198 868 (776) 92 Other 55 (86) (31) 41 134 175 3,384 (3,500) (116) 1,998 (1,974) 24 Non social housing activities Student accommodation lettings 123 (151) (28) 120 (130) (10) Development for sale 423 (423) - 873 (873) - 37,240 (29,199) 8,041 35,689 (26,919) 8,770

Services 904 531 77 6 1,518 1,101 Management 8,638 1,278 305 98 10,319 10,243 Routine maintenance 3,444 399 10 44 3,897 3,946 Planned and major repairs expenditure 3,477 227 5 31 3,740 3,408 Bad debts 251 32 - - 283 402 Depreciation of housing properties 5,233-135 - 5,368 4,842 Void losses 180 125-150 455 580 21 31 March 4. PARTICULARS OF INCOME & EXPENDITURE FROM SOCIAL HOUSING LETTINGS General Needs Housing Supported Housing & housing For older people Low cost home ownership Garages Total Total Rent receivable net of identifiable service charges Service charge income Other income Turnover from social housing lettings 28,943 2,286 437 548 32,214 31,698 479 72 468 15 60 1-1 1,007 89 29,494 2,769 498 549 33,310 32,698 939 61 Operating costs on social housing lettings Operating surplus/(deficit) on social housing lettings 21,947 2,467 532 179 25,125 23,942 7,547 302 (34) 370 8,185 8,756

31 March 5. SURPLUS ON SALE OF HOUSING PROPERTIES Proceeds 15,292 10,246 Other income 11 8 Council clawback (449) (153) Cost of sales, at cost (12,292) (9,910) 2,562 191 6. ACCOMMODATION IN MANAGEMENT AND DEVELOPMENT The number of units of accommodation in management at the end of the year for each class of accommodation is as follows: Social Housing No. No. General needs - Social rent 5,753 5,995 - Affordable rent 242 110 Supported housing and housing for older people 595 642 Intermediate rent 59 59 Mortgage rescue 18 14 Residential care homes 9 9 Low cost home ownership 278 220 Leasehold properties 262 260 Total owned Accommodation managed for others 7,216 226 7,309 133 Total managed 7,442 7,442 Non-Social Housing Student accommodation 34 34 Market Rent 43 12 Total owned 7,519 7,488 Accommodation in development at the year end 281 123 7. OPERATING SURPLUS This is arrived at after charging/(crediting): Depreciation of housing properties 5,382 4,842 Depreciation of other tangible assets 373 357 Auditor s remuneration (excluding VAT) - for audit services 11 11 22

31 March 8. INTEREST RECEIVABLE AND OTHER INCOME '000 Bank interest receivable 50 23 50 23 9. INTEREST PAYABLE AND SIMILAR CHARGES '000 Loans and bank overdrafts 7,153 7,105 Other charges 340 337 7,493 7,442 Capitalised interest (589) (222) 6,904 7,220 Capitalisation rate used to determine the amount of finance costs capitalised during the period 4.24% 4.13% 10. EMPLOYEES No. No. Average monthly number of employees (full time equivalents) Housing 285 246 285 246 Staff costs: Wages and salaries 7,325 6,172 Social security costs 609 529 Other pension costs 683 572 8,617 7,273 The Association employees are members of the Wiltshire County Council Pension Fund (WCCPF), the Social Housing Pension Scheme (SHPS) or the Pension Trust s Growth Plan (PTGP). Further information on each scheme is given below. 23

31 March 10. EMPLOYEES continued (a) Wiltshire County Council Pension Fund - Scheme Closed by employer The Association participates in the Wiltshire County Council Pension Fund, a multi-employer scheme with more than one participating employer. The Wiltshire County Council Pension Fund is a defined benefit scheme, part of the local government Superannuation Regulation 1986 (as amended) and the calculations have been made by an independent qualified actuary. Triennial actuarial valuations have been made by a qualified actuary using the projected unit method. The most recent formal actuarial valuation was completed as at 31 March and rolled forward, allowing for the different financial assumptions required under FRS 17, to 31 March by a qualified independent actuary. The income and expenditure charge for pension costs, the accounting policies and the disclosures are given on the basis of Financial Reporting Standard 17. Financial Assumptions The major assumptions used by the actuary in assessing the scheme liabilities on a FRS 17 basis were: 31 March % Per Annum Salary increases 4.1 4.1 Pension increases 2.8 2.8 Discount rate 4.3 4.5 31 March % Per Annum Expected Return of Assets 6.0 5.1 Mortality Life expectancy is based on the Fund s VitaCurves with improvements in line with the CMI 2010 model assuming the current rate of improvements has peaked and will converge to a long term rate of 1.25% p.a.. Based on these assumptions, the average future life expectancies from age 65 are summarised below: Males Females Current pensioners 22.3 years 24.5 years Future pensioners 24.1 years 26.9 years Contributions The contributions to the Wiltshire County Council Pension Fund by the Company for the year ended 31 March are shown below. Employer contributions 450 425 At 31 March, 30 current employees were members of the scheme (2012: 30).The employers contribution rate for / was 18.6% of pensionable pay plus annual monetary amount and is expected to be 20.4% plus annual monetary amount for /. The member s contribution rate varies between 5.5% and 7.5% according to earnings. Analysis of the amount charged to operating surplus Current service costs 263 254 Total operating charge 263 254 24

31 March 10. EMPLOYEES continued Analysis of the amount charged to other finance charges Expected return on pension scheme assets 697 676 Interest on pension scheme liabilities (911) (880) Net charge (214) (204) Fair value of employer assets 000 000 Equities 10,704 9,852 Bonds 2,230 2,053 Property 1,487 1,368 Cash 446 411 Total 14,867 13,684 Balance sheet Fair value of employer assets 14,867 13,684 Present value of funded liabilities (22,768) (20,355) Net Liability (7,901) (6,671) Analysis of amount recognised in statement of total recognised surpluses and deficits Actual return less expected return on pension scheme assets 515 754 Actuarial losses of the scheme liabilities (1,718) (1,264) Actuarial loss in pension scheme (1,203) (510) Reconciliation of fair value of scheme liabilities Opening scheme liabilities 20,355 18,443 Current service costs Interest cost Contributions by members Actuarial losses Estimated benefits paid 263 911 76 1,718 (555) 254 880 77 1,264 (563) Closing scheme liabilities 22,768 20,355 25

31 March 10. EMPLOYEES continued Reconciliation of fair value of scheme assets Opening fair value of scheme assets 13,684 12,315 Expected return on assets Contributions by members Contributions by employers Actuarial gains Benefits paid 697 76 450 515 (555) 676 77 425 754 (563) Closing fair value of scheme assets 14,867 13,684 Amounts for the current and previous four accounting periods 2012 2011 2010 Fair value of 14,867 13,684 12,315 12,060 11,058 employer assets Present value of (22,768) (20,355) (18,443) (16,952) (21,193) defined benefit obligation Deficit (7,901) (6,671) (6,128) (4,892) (10,135) Experience gains/ (losses) on assets Experience gains/ (losses) on liabilities 515 754 (432) 268 2,064 (1,718) (1,264) (836) 5,197 (7,445) (b) Social Housing Pension Scheme (SHPS) Westlea Housing Association (Westlea) participates in the Social Housing Pension Scheme (the Scheme). The Scheme is funded and is contracted out of the state scheme. It is not possible in the normal course of events to identify on a consistent and reasonable basis the share of underlying assets and liabilities belonging to individual participating employers. This is because the Scheme is a multi-employer scheme where the Scheme assets are co-mingled for investment purposes, and benefits are paid from total Scheme assets. Accordingly, due to the nature of the Scheme, the accounting charge for the period under FRS17 represents the employer contribution payable. The Trustee commissions an actuarial valuation of the Scheme every three years. The main purpose of the valuation is to determine the financial position of the Scheme in order to address the level of future contributions required so that the Scheme can meet its pension obligations as they fall due. The last formal valuation of the Scheme was performed as at 30 September 2011 by a professionally qualified Actuary using the Projected Unit Method. The market value of the Scheme s assets at the valuation date was 2,062 million. The valuation revealed a shortfall of assets compared with the value of liabilities of 1,035 million, equivalent to a past service funding level of 67.0%. The Scheme Actuary has prepared an Actuarial Report that provides an approximate update on the funding position of the Scheme as at 30 September. Such a report is required by legislation for years in which a full actuarial valuation is not carried out. The market value of the Scheme s assets at the date of the Actuarial Report was 2,718 million. The Actuarial Report revealed a shortfall of assets compared with the value of liabilities of 1,151 million, equivalent to a past service funding level of 70%. The charge to the Association to cover the deficit was 256,188 (: 245,463). 26