Kevin D. Burns, FCAS, MAAA The Hanover Insurance Group

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Alternative Methods Kevin D. Burns, FCAS, MAAA The Hanover Insurance Group September 16, 2013 The opinions expressed in this paper (presentation) are the opinions of the author and do not necessarily reflect the opinions of The Hanover Insurance Group and its affiliates.

Agenda Background Methods Frequency x Severity Model Overview Frequency - Day Curves Considerations sdeato sfor Day aycurves Considerations for Severity Assumptions Summary 2

Background Traditional actuarial methods don t work well for estimating cat losses: Volatility in patterns Timing of losses (i.e., early in period or late in period) 3

Market Share Approach Cost of Event x Company Market Share Exposure Based Approach TIV x Damage % Frequency x Severity Approach # of Ultimate Claims x Average Claim Value 4

Market Share Approach - Example Industry Sandy Estimate = $10 billion - $20 billion Company Y Market Share = 2% Company Y Sandy Estimate = $10 billion - $20 billion x 2% = $200 million - $400 million 5

Exposure Based Approach - Example Zone TIV Frequency % Severity % Loss Zone 1 100M 20% 10% 2M Zone 2 300M 30% 10% 9M Zone 3 500M 20% 5% 5M Zone 4 200M 20% 10% 4M Zone 5 100M 30% 10% 3M Zone 6 100M 40% 10% 4M Zone 7 300M 20% 10% 6M Zone 8 200M 20% 5% 2M Zone 9 100M 10% 10% 1M Zone 10 100M 10% 10% 1M Total $2B $37M 6

Exposure Based Example TIV by ZIP Code 7

Exposure Based Example Wind Speed by ZIP Code 8

Exposure Based Example Super Storm Sandy Breezy Point, NY Fire 9

Frequency Overview of Frequency Severity Cat Model Estimate ultimate number of claims Derived based on day curves Many issues to consider Severity Estimate ultimate average value of each claim (limited to 100k) Initial estimates based on prior events Refined estimate as reported losses emerge Large Loss Add estimate of large losses using exposure based information Ultimate Loss = Frequency x Severity + Large Loss Estimate 10

Day Curves Estimating Frequency Using Day Curves Used to estimate t ultimate t claim count based on reported claim count evaluated at elapsed number of days since cat event Based on historical claim level catastrophe experience Estimate historical lag between accident/event date and reported (or recorded) date Curve based on reported dollars if daily data is available 11

100% Frequency Day Curves by Cause of Loss 95% 90% Percent of Claims Reported 85% 80% 75% 70% 65% Freezing Lightning i Other Water Wind Hail 60% 55% 10 15 20 25 30 35 40 45 50 55 5 60 65 70 75 80 85 90 95 100 0 105 Days Since Event 110 115 120 125 130 135 140 145 150 155 5 160 165 170 12

Frequency Day Curves by Cause of Loss % Reported Lightning Water Wind Freezing Hail <40 Hail >40 Other 75.0% 12 10 10 12 31 102 12 80.0% 0% 15 12 12 15 44 125 16 85.0% 20 15 17 19 65 153 22 90.0% 29 22 24 27 96 207 33 92.5% 37 30 32 33 122 257 46 95.0% 48 46 46 48 165 326 68 96.0% 56 56 56 58 193 348 83 97.0% 65 72 75 74 244 362 103 98.0% 79 94 106 100 299 389 139 99.0% 109 148 174 145 367 500 245 99.5% 186 201 265 204 420 594 418 80% of freezing cat claims are reported within 15 days of event 95% of water cat claims are reported within 46 days of event 13

Frequency Severity Model - Example Severe snowstorm occurs in late December Day 15 : 1,200 claims have been reported Freezing day curve suggests 80% of claims are reported 15 days post-event Ultimate claim count = 1,200 * ( 1 /.80) = 1,500 ultimate claims Assume ultimate limited severity = $10,000 per claim Ultimate limited loss = 1,500 * $10,000 000 = $15 million Large loss estimate from Claims Department = $3 million Ultimate t total t loss = $15 million + $3 million = $18 million 14

Considerations for Day Curves Cat Type: Hurricane vs. Winter Storm vs. Tornado Cause of Loss: Wind vs. Hail vs. Flooding Line of Business: Personal vs. Commercial Geography: Regional Differences Timing: Calendar Days vs. Business Days Trends: Improved/Accelerated Reporting? 15

100% Frequency Day Curves by Line of Business HilCl Hail Claims 90% Percentage of Claims Reported 80% 70% Comm. Property Home Auto 60% 50% 40% 5 15 25 35 45 55 65 75 85 95 105 115 125 135 145 155 165 175 185 195 205 Days Since Event 16

Frequency Day Curves by Line of Business - Hail Claims Commercial Property Home Auto 50.0% 7 5 3 60.0% 13 11 5 75.0% 36 36 11 80.0% 0% 52 54 16 90.0% 140 125 36 95.0% 283 202 72 97.0% 376 297 111 99.0% 513 412 216 99.5% 625 489 300 99.9% 795 713 378 17

Frequency Severity Model Severity Limited Severity ($100k) by Catastrophe Cat Cat Type/Perils Commercial Auto Commercial Property Home Marine Personal Auto A Hurricane 20,500 9,100 3,300 23,600 8,400 B Hurricane 4,600 6,300 3,300 19,700 3,900 C Winter Storm 3,900 4,600 1,600 3,700 2,400 D Winter Storm 2,000 14,900 5,000 35,100 2,600 E Winter Storm 3,100 8,800 2,600 14,000 2,500 F Tornadoes, Hail, Flooding 6,300 8,300 5,000 17,000 3,100 G Tornadoes, Hail 4,300 20,100 6,100 30,800 2,900 18

Frequency Severity Model - Example Range of Estimates on Day 15 Scenario Day 17 Curve Day 15 Curve Day 13 Curve Low Severity $14.5 M $16.5 M $18.5 M Base Severity $16.0 M $18.0 M $20.0 M High Severity $17.5 M $19.5 M $21.5 M 19

Summary Market Share Approach Primitive Used mainly by external parties Exposure Based Approach Useful pre-event and short term post-event Simplistic approach vs. sophisticated models Frequency x Severity Approach Most reliable post-event Need to understand your data and claims process Need to understand catastrophe characteristics Need to monitor frequently 20

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