SOUTH AFRICAN HEALTHCARE INDUSTRY LANDSCAPE REPORT COMPILED: AUGUST 2018

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SOUTH AFRICAN HEALTHCARE INDUSTRY LANDSCAPE REPORT COMPILED: AUGUST 2018

COMPANY OVERVIEW Insight Survey is a South African B2B market research company with more than 10 years experience, focusing on business-to-business (B2B) and industry market research to ensure smarter, more-profitable business decisions are made with reduced investment risk. We offer B2B and Industry market research solutions to help you to successfully improve or expand your business, enter new markets, launch new products or better understand your internal or external environment. At Insight Survey, we believe in the advantage marketing research gives business leaders to fully understand their industry, facilitate business development strategy, highlight company performance, and nurture industry growth.

COMPETITIVE INTELLIGENCE Our bespoke Competitive Business Intelligence Research can help give you the edge in a global marketplace, empowering your business to overcome industry challenges quickly and effectively, and enabling you to realise your potential and achieve your vision. From strategic overviews of your business s competitive environment through to specific competitor profiles, our customized Competitive Intelligence Research is designed to meet your unique needs. Competitor Pricing Research OUR RESEARCH SOLUTIONS Store Visits and Store Checks Competitor Interviews Customer Interviews Company Website Analysis Governmental Held Records

HEALTHCARE INDUSTRY REPORT CLIENTS Our Healthcare Industry Landscape reports have been purchased by global and South African companies: 4

REPORT OVERVIEW The South African Healthcare Industry Landscape Report (123 pages) provides a dynamic synthesis of industry research, examining South African Population Demographics, Global and SA Burden of Disease, Healthcare Policy (NDP 2030, Strategic Plan 2017-2022, NHI as per National Health Insurance Bill of June 2018), Healthcare Practitioner Statistics, Hospitals and Clinics, Medical Aids, and the Pharmaceutical Services Sector. SOME KEY QUESTIONS THE REPORT WILL HELP YOU TO ANSWER: For the South African Population Demographics Section: What is the South African population s age, race and gender distribution in 2018? For the Global and South African Burden of Disease Section: What is the burden of disease globally and in South Africa? What are the major noncommunicable and communicable causes of death, both globally and within South Africa? What are the Global and South African health indicators (mortality, life expectancy and fertility rates)? What are some of the major Global and South African Healthcare trends? For the Department of Health and Healthcare Policy Section: What is South Africa s National Development Plan for 2030? What is South Africa s Medium-Term Strategic Framework for 2014-2019? What is the National Strategic Plan on HIV, STI s and TB for 2017-2022? What is the latest on the National Health Insurance (per National Health Insurance Bill of June 2018)? What is South Africa s National Health Insurance plan: Overview, definitions and principles, features, financing, and service offering? 5

REPORT OVERVIEW SOME KEY QUESTIONS THE REPORT WILL HELP YOU TO ANSWER (CONTINUED): For the Healthcare Practitioner Overview Section: What types of healthcare, medical, and mental health practitioners are present within South Africa? What is the distribution of medical practitioners within the public, private, and limited private practice sectors in South Africa? What is the distribution of South African healthcare and mental health practitioners provincially? For the Hospitals and Clinics Section: What is the provincial distribution of private and public hospitals and clinics in South Africa? What is the market share of private hospital beds, by hospital network? For the Medical Aid Section: What is the proportion of the population covered by medical aid schemes in South Africa? What are the top 3 South African medical aid administrators share in the market? What is the age and gender distribution of medical aid beneficiaries? For the Pharmaceutical Services Sector Section: What is the provincial breakdown of pharmaceutical services in South Africa? What is the total number of retail pharmacies in South Africa, by pharmacy group? Who are the key retail players in the SA Pharmaceutical industry? What are the strengths, weaknesses, opportunities and threats within the Pharmaceutical market? 6

SCREENSHOTS FROM REPORT 123 page report filled with detailed charts, graphs, tables and insights 7

SAMPLE FROM REPORT: GLOBAL NONCOMMUNICABLE DISEASES Noncommunicable diseases (NCDs) (i.e. chronic diseases) accounted for 40.5 million deaths in 2016. The four main types of noncommunicable diseases are Cardiovascular Diseases, Cancers, Respiratory Diseases, and Diabetes. Collectively, these four accounted for 79% of all NCD deaths in 2016. 100% 90% 80% LEADING CAUSES OF NCD DEATHS (IN PERCENTAGE): 2000 VS 2016 Currently, 15 million people between the ages 30 and 69 years die from NCDs (i.e. premature deaths) annually. In addition, approximately 85% of these premature deaths occur in low- and middle-income countries. The burden of these diseases continue to affect people in low and middle-income countries disproportionately as more than three quarters of global NCD deaths (i.e. 32 million) occur in these countries specifically. Cardiovascular diseases are the leading cause of death globally, as well as the leading cause of global NCD deaths worldwide, accounting for 17.9 million deaths worldwide in 2016. Cancers are the second leading cause of NCD deaths globally, causing 8.9 million deaths in 2016. As illustrated by the adjacent graph, Cardiovascular diseases accounted for 44% of NCD deaths in 2016 (17.9 million) down from 45% in 2000, followed by Cancers at 22% (8.9 million), Respiratory Diseases at 9% (3.8 million), and Diabetes at 4% (1.6 million). 70% 60% 50% 40% 30% 20% 10% 0% 45% 44% Cardiovascular Diseases 22% 22% Cancers 12% 9% Respiratory Diseseas 3% 4% Diabetes Mellitus 2000 2016 8

SAMPLE FROM REPORT: SOUTH AFRICAN HEALTHCARE TRENDS South African Digital Healthcare Trends The introduction of information technology to the South African Healthcare sector has transformed the industry and has the potential to result in more scalability, efficiency and tangible benefits. Following the lead of the global Healthcare Industry, many global digital trends are gaining traction in South Africa. Telemedicine: Telemedicine is one of the biggest emerging information technology healthcare trends globally as well as in South Africa. This particular trend has gained momentum in South Africa due to its ability to save consumers time and cut medical costs. Furthermore, telemedicine offers patients and healthcare providers access to healthcare solutions which are not limited by geographic location, allowing patients in remote areas, like those from many rural areas in South Africa to receive the highest quality of care via their smartphones. Examples of telemedicine providers that are currently available to South Africans includes 24/7 Baby Line, Guidepost, Hello Doctor, Medici and Medigo. Internet of Things (IoT): The Internet of Things is the idea of everyday objects (includes anything from industrial machines to wearable devices) making use of built-in sensors to gather data and execute action across a network. This trend is becoming particularly popular within the Healthcare Industry, specifically with regards to wearable devices. In essence this technology enables healthcare providers and hospitals to function more efficiently and as a result improves patient care. Healthcare is predicted to become the leading application of wearables over the next couple of years, using smartphones and wearables to monitor an individual s health remotely. An example of this technology is Vodacom s Stock Visibility Solution, which is a smartphone and application bundle that monitors medication stock levels and assists in reducing medicine stock shortages across clinics in remote areas. Artificial Intelligence: Digitalisation along with artificial intelligence innovations are fast becoming major catalysts to the evolution and growth of the healthcare industry. The artificial intelligence trend is also gaining momentum in South Africa, as AI is fast being applied across many industries including healthcare. An example of AI technology in the South African market is Discovery Health s DrConnect, an app which integrates specialised AI technology to provide members with accurate answers to medical symptom-related questions. 9

SAMPLE FROM REPORT: NATIONAL HEALTH INSURANCE OVERVIEW Overview and Latest Updates: The National Health Insurance Bill (NHI) and the Medical Schemes Amendment Bill was introduced to the public for comment in June 2018. These bills will allow for increased access to medical healthcare through the NHI and could also result in major shifts in both government and private healthcare systems. According to the bills, the fund will purchase healthcare services, medicines, health goods and health-related products to service the public from service providers that are certified, accredited and contracted. The medical aid sector will certainly be affected by the introduction of the NHI bill and the Medical Schemes Amendment bill. However, the extent of the impact on the medical aid sector currently remains unknown. In all likelihood, medical aids will become an auxiliary system to the NHI and schemes may choose to reduce the services they cover, some groups may merge, while others may fully shutdown. In terms of healthcare providers, they will have to be registered, certified and accredited through the NHI. However no details have been released regarding how this process will take place. Furthermore, the National Treasury has been tasked with coming up with a way to finance the NHI and according to the bill funding will need to be set aside from the national budget for the NHI. The NHI will cost an estimated R182 million per year. One funding avenue that has been suggested is taking away medical aid tax credits, yet it has been speculated that the funding will come from the introduction of new taxes. The actual date of implementation has not been specified by the bill, which means when the system will come into effect is still unknown. However the targeted implementation for NHI is 2025. 10

SAMPLE FROM REPORT: HEALTHCARE PRACTITIONER OVERVIEW: 2018 100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% 36% Medical Practitioner 24% REGISTERED HEALTHCARE PRACITIONER OVERVIEW: 2018 9% 8% 6% 5% 4% 4% 3% Nurse Pharmacist Psychologist Physiotherapist Dentist Occupational Therapist Optometrist Veterinary Surgeon Service Medical Practitioner Registered Nurse Pharmacist Psychologist Physiotherapis t Dentist Occupational Therapist Optometrist Frequency 25,855 17,250 6,830 6,010 4,506 3,931 2,938 2,810 1,884 Percentage 36% 24% 9% 8% 6% 5% 4% 4% 3% Veterinary Surgeon In 2018, the largest proportion of registered Healthcare Practitioners were Medical Practitioners at 36% with a total of 25,855. This was followed by Nurses and Pharmacists at 24% and 9%, respectively. 11

SAMPLE FROM REPORT: DIS-CHEM: OVERVIEW Founded in 1978, Dis-Chem is SA s second-largest Retail Pharmacy chain. It has witnessed a growth in turnover of 13.3% from R17.3 billion in 2017 to R19.6 billion in 2018. Dis-Chem s retail business unit comprises of their network of Retail Pharmacy stores, e-commerce website, wellness clinics, and Dis- Chem Direct. Dis-Chem s gross profit was recorded at R4.8 billion in 2018, compared to R4.2 billion in 2017. The retail division achieved R4.4 billion gross profit in 2018, compared to R3.8 billion in 2017. The Retail division of Dis-Chem had a strong trading performance, with turnover up 15.0% and like-for-like turnover growth improving to 6.6%. DIS-CHEM CATEGORY MARKET SHARE: 2018 (IN PERCENTAGE) 9,6% 22,7% Dis-Chem Stores: 2018: 137 SA Stores The Healthcare and Nutrition business unit contributed 20% to overall retail turnover in 2018. Capital expenditure of R374 million consisted of R296 million in expansionary expenditure and R78 million of replacement expenditure. Dispensary Personal Care and Beauty Healthcare and Nutrition Baby Care As illustrated in the adjacent graph, the Healthcare and Nutrition business unit recorded the highest percentage market share at 44.2%, followed by Dispensary (22.7%), Personal Care and Beauty (15.8%), and Baby Care (9.6%). 44,2% 15,8% 12

TABLE OF CONTENTS 1. Executive Summary (7 pages): 1.1 Global Burden of Disease 1.2 South African Burden of Disease 1.3 South African Healthcare Policy Overview 1.4 Healthcare Practitioners Snapshot 1.5 Hospital and Clinic Snapshot 1.6 Medical Aids Snapshot 1.7 Pharmaceutical Services Sector Snapshot 2. South African Population Demographics (3 pages): 2.1 South African Population: 2018 Race and Gender Estimate: TOTAL SA POPULATION BY RACE: 2018; TOTAL SA POPULATION BY GENDER: 2018; SA POPULATION: 2018 RACE AND GENDER ESTIMATES (Graphs and Tables) 2.2 South African Population: 2018 Age Estimate: SOUTH AFRICAN POPULATION AGE DISTRIBUTION: 2018; AGE ESTIMATE (Graph and Table) 2.3 South African Province Overview (2018): GDP Contribution and Population Size (Diagram) 13

TABLE OF CONTENTS 3. Global and South African Burden of Disease (18 pages): 3.1 Global Burden of Disease (10 pages) 3.1.1 Global Health Indicators: Mortality, Life Expectancy and Fertility: GLOBAL POPULATION (IN BILLIONS): 1955-2030*; GLOBAL POPULATION YEARLY GROWTH RATE (IN PERCENTAGE): 1951-2017 (Graphs and Table) 3.1.2 Global Burden of Disease: GLOBAL DISTRIBUTION OF DEATHS AMONG THE THREE MAIN CAUSE GROUPS (IN PERCENTAGE): 2016; REGIONAL DISTRIBUTION OF DEATHS AMONG THE THREE MAIN CAUSE GROUPS (IN PERCENTAGE): 2016 (Graphs) 3.1.3 Global Top 10 Causes of Death: GLOBAL TOP 10 CAUSES OF DEATH (IN MILLIONS): 2000 VS 2016 (Graph) 3.1.4 Global Noncommunicable Diseases: LEADING CAUSES OF NCD DEATHS (IN PERCENTAGE): 2000 VS 2016 (Graph) 3.1.5 Global Communicable Diseases: LEADING CAUSES OF COMMUNICABLE DEATHS (IN PERCENTAGE): 2000 VS 2016 (Graph) 3.1.6 Global Healthcare Trends 14

TABLE OF CONTENTS 3. Global and South African Burden of Disease (Continued) (18 pages): 3.2 South African Burden of Disease (8 pages) 3.2.1 South African Health Indicators: Mortality, Life Expectancy and Fertility: SOUTH AFRICAN POPULATION (IN MILLIONS): 1960-2030*; LIFE EXPECTANCY AT BIRTH (IN YEARS): 1960-2016; CRUDE DEATH RATE (PER 1,000 PEOPLE): 2002-2016 (Graphs and Table) 3.2.2 South African Burden of Disease: ANNUAL NUMBER OF REGISTERED DEATHS IN SOUTH AFRICA: 2010-2016; DISTRIBUTION OF NATURAL AND NON-NATURAL CAUSES OF DEATH: 2010-2016 (Graphs) 3.2.3 South African Burden of Disease: Natural Causes of Death: TOP 10 NATURAL CAUSES OF DEATH IN SOUTH AFRICA: 2016; TEN UNDERLYING NATURAL CAUSES OF DEATH: 2014-2016 (Graphs) 3.2.4 South African Burden of Disease: Main Groups of Causes of Death: DISTRIBUTION OF SOUTH AFRICAN DEATHS AMONG THE THREE MAIN GROUPS OF CAUSES OF DEATH (IN PERCENTAGE): 2016 (Graph) 3.2.5 South African Noncommunicable Diseases: TOP NONCOMMUNICABLE CAUSES OF DEATH IN SOUTH AFRICA: 2014-2016 (Graph) 3.2.6 South African Communicable Diseases: TOP COMMUNICABLE CAUSES OF DEATH IN SOUTH AFRICA: 2014-2016 (Graph) 3.2.7 South African Healthcare Trends 15

TABLE OF CONTENTS 4. Department of Health and Healthcare Policy (21 pages): 4.1 Healthcare Policy Overview (5 pages) 4.1.1 South Africa Health Policy: National Development Plan 2030 4.1.2 South Africa Health Policy: Medium-Term Strategic Framework 2014-2019 4.1.3 Health Policy Highlights 2016/2017 4.1.4 National Budget Speech 2018 4.2 National Strategic Plan on HIV, STI S and TB (9 pages) 4.2.1 SA Focus on Human Immunodeficiency Virus (HIV): NUMBER OF PEOPLE LIVING WITH HIV RECEING ART (Graph) 4.2.2 SA Focus on Tuberculosis (TB) 4.2.3 National Strategic Plan on HIV, STI S and TB: 2016 Achievement (Table) 4.2.4 National Strategic Plan on HIV, STI S and TB: 2017-2022: Goals 16

TABLE OF CONTENTS 4. Department of Health and Healthcare Policy (Continued) (21 pages): 4.3 National Health Insurance Overview (7 pages) 4.3.1 National Health Insurance: Overview 4.3.2 National Health Insurance: Definitions and Principles 4.3.2 National Health Insurance: Features 4.3.3 National Health Insurance: Functioning in Private and Public Hospitals 4.3.4 National Health Insurance: Financing of NHI 4.3.5 National Health Insurance: NHI and Medical Aid Providers 4.3.6 National Health Insurance: Service Offering 17

TABLE OF CONTENTS 5. Healthcare Practitioner Statistics (21 pages): 5.1 Healthcare Practitioner Overview: 2018: REGISTERED HEALTHCARE PRACTITIONER OVERVIEW: 2018 (Graph and Table) 5.2 Medical Practitioner Services Overview: 2018: MEDICAL PRACTITIONERS IN SOUTH AFRICA BY SERVICE: 2018 (Graph and Table) 5.3 Medical Practitioner in South Africa: Public vs. Private vs. LPP (Table) 5.4 Medical Practitioner Services Overview: 2018 (Table) 5.5 Medical Practitioner Services by Province: 2018: MEDICAL PRACTITIONERS (TOP 10 SERVICES) BY PROVINCE: 2018 (Graph) 5.6 Mental Health Practitioner Services Overview: 2018: MENTAL HEALTH PRACTITIONERS IN SOUTH AFRICA BY PROFESSION: 2018 (Graph and Table) 5.7 Mental Health Practitioner Services by Province: 2018: MENTAL HEALTH PRACTITIONERS BY PROVINCE: 2018 (Graph) 5.8 Allied and Auxiliary Practitioner Services Overview: 2018: ALLIED AND AUXILIARY PROFESSIONALS IN SOUTH AFRICA BY PROFESSIONS: 2018 (Graph and Tables) 5.9 Allied and Auxiliary Practitioner Services by Province: 2018: ALLIED & AUXILIARY PRACTITIONER BY PROVINCE: 2018 (Graph) 5.10 Dental Practitioner Services Overview: 2018: DENTAL PRACTITIONERS IN SOUTH AFRICA BY PROFESSION: 2018 (Graph and Table) 5.11 Dental Practitioner Services by Province: 2018: DENTAL PRACTITIONERS BY PROVINCE: 2018 (Graphs) 5.12 Complementary and Integrative Practitioner Services: 2018: COMPLEMENTARY AND INTEGRATIVE MEDICINE PRACTITIONERS IN SOUTH AFRICA: 2018 (Graph and Tables) 5.13 Complementary and Integrative Practitioner Services by Province: 2018: COMPLEMENTARY AND INTEGRATIVE MEDICINE PRACTITIONERS BY PROVINCE: 2018 (Graph) 5.14 Animal Health Practitioner Services Overview: 2018: ANIMAL HEALTH PRACTITIONERS IN SOUTH AFRICA BY PROFESSION: 2018 (Graph and Table) 18

TABLE OF CONTENTS 6. Hospitals and Clinics (6 pages): 6.1 Hospital Types by Total Level: 2018 (Graph) 6.2 Clinic Types by Total Level: 2018 (Graph) 6.3 Private Hospitals and Clinic Groups: Total Level 2018: NUMBER OF PRIVATE HOSPITAL AND CLINIC GROUPS: 2018 (Graph) 6.4 Private Hospitals vs Clinics: 2018 Provincial Distribution: PRIVATE HOSPITALS VS. CLINICS: PROVINCIAL DISTRIBUTION: 2018 (Graph and Table) 6.5 Top 4 Private Hospitals: Beds: PRIVATE HOSPITAL BED MARKET SHARE: 2017 (Graph and Table) 6.6 Public Hospitals vs Clinics: 2018 Provincial Distribution: PUBLIC HOSPITALS VS. CLINICS: PROVINCIAL DISTRIBUTION 2018 (Graph and Table) 7. Medical Aids (16 pages): 7.1 Medical Aid Landscape 7.2 Medical Aid: Number of Beneficiaries: 2006-2016: NUMBER OF BENEFICIARIES: 2006-2016 (IN MILLIONS) (Graph) 7.3 Medical Aid: Age and Gender Distribution of Beneficiaries (2016): AGE AND GENDER DISTRIBUTION OF BENEFICIARIES: 2016 (Graph) 7.4 Medical Aid: Provincial Distribution of Beneficiaries (2015 vs. 2016): PROVINCIAL DISTRIBUTION OF MEDICAL AID BENEFICIARIES: 2015 VS. 2016 (Graph) 7.5 Medical Aid: Number of Schemes (2006-2016): NUMBER OF OPEN AND RESTRICTED MEDICAL SCHEMES: 2006-2016 (Graph) 7.6 Medical Aid: Schemes by Size (2015-2016): NUMBER OF OPEN AND RESTRICTED MEDICAL SCHEMES BY SIZE: 2015-2016 (Graph) 7.7 Medical Aid Administrators: Market Share (2010-2016): MARKET SHARE OF MEDICAL AID ADMINISTRATORS: 2010-2016 (Graphs) 7.8 Discovery (Pty) Ltd: Company Profile 7.9 GEMS: Company Profile 19

TABLE OF CONTENTS 7. Medical Aids (Continued) (16 pages): 7.8 Medscheme Holdings: Company Profile 7.9 Metropolitan Health Risk Management: Company Profile 7.10 MMI Holdings: Company Profile 7.11 Medical Aid: Benefits Paid (2015 vs. 2016): DISTRIBUTION OF HEALTHCARE BENEFITS PAID: 2015 VS. 2016 (Graph) 7.12 Medical Aid: Benefits Paid from Medical Savings Accounts (2016): DISTRIBUTION OF HEALTHCARE BENEFITS PAID FROM SAVINGS: 2016 (Graph) 7.13 Medical Aid: Benefits Paid (2016): TOTAL BENEFITS PAID PER VISIT: 2016 (Graph) 8. Pharmaceutical Services Sector (12 pages): 8.1 Pharmaceutical Services: Retail Pharmacies: 2018: RETAIL PHARMACIES (TOTAL NUMBERS): 2018 (Graph) 8.2 Clicks: Overview: CLICKS GROUP REVENUE BY DIVISION FOR SIX MONTHS ENDED 28 FEBRUARY 2018 (IN ZAR BILLION) (Graph) 8.3 Dis-Chem: Overview: DIS-CHEM CATEGORY MARKET SHARE: 2018 (IN PERCENTAGE) (Graph) 8.4 Medicare: Overview 8.5 Other SA Retailers 8.6 SWOT Analysis of the Pharmaceutical Market 20

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