EQUITY RESEARCH. March 13, 2002 S&P Sector Information Tech Industry Software. Market Cap. (Million) (Billion) MSN.

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M.A. W M.A. WRIGHT FUND EQUITY RESEARCH Jeanine Chen Mercury Interactive Corp NYSE: MERQ Buy chenjea@rice.edu March 13, 2002 S&P Sector Information Tech Industry Software MARKET DATA Price 3-13-02 Close $39.70 52-Wk Range Low Mid- Sept. 18.00 to 75.50 Price Target Valuation Result Shares Out. Market Cap. Beta Dividend Price to Earnings (Million) (Billion) MSN.com Yield Forward Book Value Per Share 5 Year Growth Annual $50.07 82.7 $3.22 1.98 N/A 74.90 $4.28 32.9% COMPANY OVERVIEW FROM YAHOO! FINANCE Mercury Interactive Corporation is a provider of integrated performance management solutions that enable businesses to test and monitor their Web-based applications. Its software products and hosted services help Global 2000 companies enhance the user experience by improving the performance, availability, reliability and scalability of their Web-based applications. Its hosted services provide its customers a cost-effective solution that quickly meets business needs without dedicating significant time and internal resources. Its integrated performance management solutions enable customers to more quickly identify and correct problems before users experience them. Its hosted services provide outsourced load testing and Web performance monitoring services that complement its software products. INVESTMENT RECOMMENDATION: Buy 200 shares of MERQ REASONS FOR RECOMMENDATION Mercury Interactive turned in a solid performance in the 4 th quarter, beating estimates by a healthy margin. Very strong gross margins and good expense control enabled a significant jump in earnings. This strong financial result is a strong indication of the continued growth of the company as well as the entire Software/Computer Services sector within the S&P 500. Mercury has been aggressively delivering new solutions to the market, and will continue to expand its offerings around Web-based applications to become a contender in other areas within the infrastructure management software sector. Mercury s R&D has continued to push out several new products per quarter, ensuring its leadership in hosted and APM offerings. Mercury anticipates a

continued flow of launches to capitalize on early successes in these segments over the next year. Also, Mercury will use its strength in product development to penetrate new segments within the broader network infrastructure management software market, as it has done recently with its network security testing product, SecureCheck. The company has recently secured a number of lucrative long term contacts that will guarantee a healthy increase in sales and revenues. Some of these major contracts include those with the BEA Weblogic Server, Citrix, and Freshwater Software. INDUSTRY INSIGHT Recent News Mercury Interactive and Freshwater Software Announced the Immediate Availability of Site Scope 7 in order to Speed Up the Overall Implementation and Monitoring Process Freshwater Software, a wholly-owned subsidiary of Mercury Interactive Corporation MERQ, the leading provider of enterprise testing and application performance management solutions, recently announced the immediate availability of Site Scope 7. Site Scope 7 includes customizable templates that automate the configuration process, allowing operations staff to begin monitoring application server performance within minutes of deploying the system. The new templates work with all popular industry standard Web and application servers, and allow managers to monitor critical performance specifications unique to each platform. This new version adds support for BEA's Web Logic, IBM's Web Sphere application servers, along with 16 other new monitors and incorporates new functionality that speeds implementation by allowing IT managers to quickly tailor Site Scope to monitor complex multiplatform network architectures. Mercury Interactive and Citrix Systems Team to Create Highly Optimized Enterprise Class Load Testing and Performance Management Solution For Citrix-Based Systems Mercury Interactive and Citrix Systems have co-developed the first scalable testing and performance solution for the ICA protocol. Citrix application serving software enables organizations to provide remote access to applications running on central servers from a wide variety of client devices and platforms. The LoadRunner for Citrix solution will enable customers to minimize costs by optimizing the performance and scalability of their Citrix solutions, identifying end-user performance issues, and maximizing application performance. With Topaz for Citrix, users can save valuable time and resources by monitoring, detecting, diagnosing and quickly resolving application performance issues. Mercury Interactive Announces Support for Testing and Performance Management Of BEA WebLogic Server Applications Solutions Ensure Applications Scale to Achieve Peak Performance The integration of industry leading solutions from BEA and Mercury Interactive enables customers to use LoadRunner and Topaz to help pinpoint problems across all layers of an application to optimize and maintain the performance of solutions built on the world's number one Java application server. By using these solutions, organizations can accelerate their BEA WebLogic implementations, identify end-user performance and availability issues, and maximize application performance, often without investing in additional infrastructure. Page 2 of 11

Outlook Software remains one of the most innovative and fastest growing sectors of the global economy, generating revenues of more than $150 billion every year. About half of those sales come from software applications, with the remainder split by development tools and infrastructure software (operating systems, network management, middleware, and security software). Today the industry remains in the growth stage of its life cycle. Demand is increasing throughout the world. Consumption is greater in industrial countries, but is seeing faster growth rates in developing markets. Technical innovation and the ever-changing tides of the Internet pose an increasing challenge for established software companies. Given these positives, Mercury Interactive Co. will be well positioned to take advantage of an economic rebound. INVESTMENT IMPACT Investment Risks Mercury Interactive faces challenges that may dampen its normalized growth rate, such as business transition and market-penetration issues. In addition, Mercury has become so dominant in the Web performance management market that its competition could engage in a price war in a last attempt to remain relevant in the marketplace. Due to the increasing attractiveness of the software and computer services industry, competition in this market has rapidly strengthened. The continued health even in tough economic times and vast potential for future growth in this market, have resulted in an increased effort by competitors to capture market share from Mercury Interactive Co. These companies include SAP, Oracle, Microsoft. Overall Effect on. The Information Technology Sector is currently 16.1% underweight, and the Information Technology research team has decided that the sector should be market weight. My recommendation will bring us closer to market weight, leaving each of the other two analyst s ample opportunities to make a stock recommendation. VALUATION Terry Ledbetter s Valuation Model Using a 33% growth rate for the first five years, 20% growth rate for the next 5 years and finally a 5% growth rate till terminal value, the valuation model values Mercury Interactive's stock at $50.59, an almost 30% premium to the current price. Value Pro Net Online Valuation Value Pro Valuation model values Mercury Interactive s stock at $50.07 a 36% premium to the current price. Page 3 of 11

Conclusion I believe that a target valuation between $50.00 and $52.00 per share is an accurate one. It is true that this is dependent on high earnings growth rates but I believe that these rates are consistent with my forecast for the future growth of the Software and Computer Services sector and especially the growth of the Customer Relation Management software and computer services segment. This high growth rates is also consistent with the analyst consensus estimates which forecast a growth rate of over 33.00% in five years and who also estimate target stock prices at approximately $50. FINANCIAL INFORMATION Earnings & Growth Estimates: Earnings Estimates Qtr(3/02) Qtr(6/02) FY(12/02) FY(12/03) Average Estimate 0.10 0.14 0.66 0.89 Number of Analysts 19 17 21 15 High Estimate 0.14 0.15 0.73 0.95 Low Estimate 0.09 0.12 0.60 0.83 Year Ago EPS 0.18 0.18 0.60 0.66 Growth Rate -43.86% -23.20% 10.16% 34.35% Zacks Industry: COMP-SOFTWARE Earnings Growth Rates Last 5 yrs. FY 2002 FY 2003 Next 5 yrs. 02 P/E Company 38.80% 8.40% 34.40% 32.90% 66.10 Industry 17.10% 13.30% 29.70% 27.50% 124.50 S&P 500 8.40% -21.70% 12.40% 7.50% 26.50 Zacks Industry: COMP-SOFTWARE Page 4 of 11

RATIO COMPARISON Valuation Ratios MERQ BEAS MSFT ORCL Industry Sector S&P 500 P/E Ratio (TTM) 206.24 NM 58.40 32.87 53.50 46.13 31.45 Price to Cash Flow (TTM) 67.91 600.77 46.24 29.04 43.67 41.84 24.14 % Owned Institutions 88.40 61.05 49.40 40.24 41.90 45.35 60.81 Dividends MERQ BEAS MSFT ORCL Industry Sector S&P 500 Dividend Yield 0.00 0.00 0.00 0.00 0.33 0.67 1.71 Dividend Yield - 5 Year Avg. 0.00 0.00 0.00 0.00 0.01 0.20 1.25 Dividend 5 Year Growth Rate NM NM NM NM -32.24-28.73 2.10 Growth Rates(%) MERQ BEAS MSFT ORCL Industry Sector S&P 500 Sales (TTM) vs TTM 1 Yr. Ago 17.59 19.05 12.92-1.93 12.46-5.51 2.56 Sales - 5 Yr. Growth Rate 45.93 72.14 22.82 20.79 29.72 24.60 13.49 EPS (TTM) vs TTM 1 Yr. Ago -73.04 NA -39.20-61.91-28.28-33.49-7.43 EPS - 5 Yr. Growth Rate 23.24 NM 26.42 34.31 27.37 13.78 11.69 Net Profit Margin (TTM) 4.94-3.66 22.65 23.70 12.87 1.63 8.21 Net Profit Margin - 5 Yr. Avg. 13.46-7.48 33.87 25.24 19.72 10.86 11.33 Management Effectiveness (%) MERQ BEAS MSFT ORCL Industry Sector S&P 500 Return On Assets (TTM) 1.80-2.17 10.04 24.55 6.93 0.84 5.69 Return On Assets - 5 Yr. Avg. 8.17-8.19 22.56 27.81 14.01 9.34 8.09 Return On Investment (TTM) 2.21-2.91 12.17 38.21 9.99 2.52 9.22 Return On Investment - 5 Yr. Avg. 10.97-18.55 29.38 48.55 21.90 14.26 12.96 Page 5 of 11

Recent Annual Financials (from MSN Money) Annual Income Statement (Values in Millions) 12/2000 12/1999 12/1998 12/1997 12/1996 Sales 307.0 187.7 121.0 76.7 54.6 Cost of Sales 32.2 20.3 13.9 6.8 3.4 Gross Operating Profit 274.8 167.4 107.1 69.9 51.2 Selling, General & Admin. Expense 201.7 123.4 80.3 59.6 42.9 Other Taxes 0.0 0.0 0.0 0.0 0.0 EBITDA 73.1 44.0 26.8 10.3 8.3 Depreciation & Amortization 9.6 6.1 4.1 3.7 3.3 EBIT 63.5 37.9 22.7 6.6 5.0 Other Income, Net 17.5 6.0 4.6 3.1 3.4 Total Income Avail for Interest Exp. 81.0 41.7 27.3 9.7 5.8 Interest Expense 0.0 0.0 0.0 0.0 0.0 Minority Interest 0.0 0.0 0.0 0.0 0.0 Pre-tax Income 81.0 41.7 27.3 9.7 5.8 Income Taxes 16.2 8.8 5.5 2.9 1.2 Special Income/Charges 0.0-2.2 0.0 0.0-2.6 Net Income from Cont. Operations 64.7 33.1 21.8 6.7 4.6 Net Income from Discont. Opers. 0.0 0.0 0.0 0.0 0.0 Net Income from Total Operations 64.7 33.1 21.8 6.7 4.6 Normalized Income 64.7 35.3 21.8 6.7 7.2 Extraordinary Income 0.0 0.0 0.0 0.0 0.0 Income from Cum. Eff. of Acct. Chg. 0.0 0.0 0.0 0.0 0.0 Income from Tax Loss Carryforward 0.0 0.0 0.0 0.0 0.0 Other Gains (Losses) 0.0 0.0 0.0 0.0 0.0 Total Net Income 64.7 33.1 21.8 6.7 4.6 Dividends Paid per Share 0.00 0.00 0.00 0.00 0.00 Preferred Dividends 0.00 0.00 0.00 0.00 0.00 Basic EPS from Cont. Operations 0.81 0.44 0.31 0.11 0.08 Basic EPS from Discont. Operations 0.00 0.00 0.00 0.00 0.00 Basic EPS from Total Operations 0.81 0.44 0.31 0.11 0.08 Diluted EPS from Cont. Operations 0.70 0.39 0.28 0.10 0.07 Diluted EPS from Discont. Operations 0.00 0.00 0.00 0.00 0.00 Page 6 of 11

Diluted EPS from Total Operations 0.70 0.39 0.28 0.10 0.07 Page 7 of 11

Annual Balance Sheet (Values in Millions) 12/2000 12/1999 12/1998 12/1997 12/1996 Assets Current Assets Cash and Equivalents 226.4 113.3 96.1 57.2 44.3 Receivables 76.2 46.7 33.9 27.4 21.6 Inventories 0.0 0.0 0.3 0.3 0.6 Other Current Assets 423.7 74.7 23.3 34.3 30.0 Total Current Assets 726.3 234.8 153.6 119.2 96.5 Non-Current Assets Property, Plant & Equipment, Gross 112.2 67.5 43.5 29.9 17.5 Accum. Depreciation & Depletion 29.3 20.6 15.2 10.6 7.1 Property, Plant & Equipment, Net 82.9 46.9 28.3 19.3 10.4 Intangibles 0.0 0.0 0.0 0.0 0.0 Other Non-Current Assets 167.2 15.6 21.7 5.0 10.5 Total Non-Current Assets 250.1 62.5 50.0 24.3 20.9 Total Assets 976.4 297.2 203.6 143.4 117.5 Liabilities & Shareholder's Equity Current Liabilities Accounts Payable 12.9 8.5 4.6 4.0 1.9 Short Term Debt 0.0 0.0 0.0 0.0 0.0 Other Current Liabilities 160.4 89.2 53.4 26.4 16.6 Total Current Liabilities 173.3 97.7 58.0 30.4 18.5 Non-Current liabilities Long Term Debt 500.0 0.0 0.0 0.0 0.0 Deferred Income Taxes 0.0 0.0 0.0 0.0 0.0 Other Non-Current Liabilities 0.0 0.0 0.0 0.0 0.0 Minority Interest 0.0 0.0 0.0 0.0 0.0 Total Non-Current Liabilities 500.0 0.0 0.0 0.0 0.0 Total Liabilities 673.3 97.7 58.0 30.4 18.5 Page 8 of 11

Shareholder's Equity Preferred Stock Equity 0.0 0.0 0.0 0.0 0.0 Common Stock Equity 303.0 199.5 145.6 113.0 99.0 Total Equity 303.0 199.5 145.6 113.0 99.0 Total Liabilities & Stock Equity 976.3 297.2 203.6 143.4 117.5 Total Common Shares Outstanding 81.1 Mil 78.1 Mil 73.3 Mil 67.0 Mil 64.2 Mil Preferred Shares 0.0 0.0 0.0 0.0 0.0 Treasury Shares 0.0 0.0 0.0 0.0 0.0 Annual Cash Flow (in Millions) 12/2000 12/1999 12/1998 12/1997 12/1996 Cash Flow from Operating Activities Net Income (Loss) 64.7 33.1 21.8 6.7 4.6 Depreciation and Amortization 9.6 6.1 4.1 3.7 3.3 Deferred Income Taxes -2.3-2.8-1.8 0.3 0.0 Operating (Gains) Losses 13.1 0.1 0.0 0.0 0.0 Extraordinary (Gains) Losses 0.0 0.0 0.0 0.0 0.0 Change in Working Capital (Increase) Decr. in Receivables -30.8-12.9-7.9-7.9-7.1 (Increase) Decr. in Inventories 0.0 0.0 0.0 0.3 0.0 (Increase) Decr. in Other Curr. Assets -2.1-3.3-1.9 0.5-0.4 (Decrease) Incr. in Payables 4.7 4.1 0.9 1.8 0.6 (Decrease) Incr. in Other Curr. Liabs. 73.2 36.6 26.7 11.7-2.5 Other Non-Cash Items 0.0 0.0 0.0 0.0 0.0 Net Cash from Cont. Operations 130.1 61.1 41.9 17.1-1.6 Net Cash from Discont. Operations 0.0 0.0 0.0 0.0 0.0 Net Cash from Operating Activities 130.1 61.1 41.9 17.1-1.6 Cash Flow from Investing Activities Cash Flow Provided by: Sale of Property, Plant, Equipment 0.0 0.0 0.0 0.0 0.0 Sale of Short Term Investments 275.9 28.6 35.1 0.5 0.0 Cash Used by: Purchase of Property, Plant, Equipmt. -45.6-23.9-14.9-11.8-4.6 Purchase of Short Term Investments -758.3-68.3-33.8 0.0 0.0 Other Investing Changes Net 0.0 0.0 0.0-0.5 2.8 Page 9 of 11

Net Cash from Investing Activities -528.0-63.6-13.6-11.8-1.8 Cash Flow from Financing Activities Cash Flow Provided by: Issuance of Debt 500.0 0.0 0.0 0.0 0.0 Issuance of Capital Stock 28.6 20.4 16.3 7.6 1.9 Cash Used for: Repayment of Debt 0.0 0.0 0.0 0.0 0.0 Repurchase of Capital Stock 0.0 0.0-5.1 0.0 0.0 Payment of Cash Dividends 0.0 0.0 0.0 0.0 0.0 Other Financing Charges, Net -17.1 0.0 0.0 0.0 0.0 Net Cash from Financing Activities 511.5 20.4 11.1 7.6 1.9 Effect of Exchange Rate Changes -0.6-1.4-0.6 0.0 0.1 Net Change in Cash & Cash Equivalents 113.0 16.5 38.9 12.9-1.5 Cash at Beginning of Period 113.3 96.8 57.2 44.3 45.9 Free Cash Flow 84.5 37.2 27.0 5.3-6.2 CHARTS / TECHNICAL Mercury Interactive - One Year Chart Page 10 of 11

INFORMATION TECHNOLOGY CORRELATION MATRIX MERQ BEAS MSFT ORCL MERQ 1.00 0.92 0.64 0.60 BEAS 0.92 1.00 0.48 0.56 MSFT 0.64 0.48 1.00 0.68 ORCL 0.60 0.56 0.68 1.00 Page 11 of 11