Third quarter 2017 results 16 November 2017
Highlights Lard Friese, CEO
Highlights 3Q17 Operating result EUR 431m (3Q16: EUR 319m) Net Operating ROE 10.6% (3Q16: 8.1%) Solvency II ratio 204% (2Q17: 196%) Net result EUR 734m (3Q16: EUR 436m) Holdco cash capital EUR 1.8bn (2Q17: EUR 1.7bn) Financial leverage 1 28.1% (2Q17: 30.8%) Higher operating result ongoing business driven by improved results at most segments, the contribution of Delta Lloyd of EUR 51m and nonrecurring benefits in the segment Other, partly offset by lower results at Netherlands Non-life Net result up at EUR 734m reflecting improved operating result and higher capital gains APE up 33% from 3Q16 at constant currencies, driven by higher sales in Netherlands Life, Insurance Europe and Japan Life Strong capital position: Solvency II ratio increased to 204%; holding company cash capital at EUR 1,789m, driven by EUR 332m of dividends from subsidiaries 1. Pro-forma at 3Q17 after repayment of EUR 575m senior notes in November 2017 3
Progressing on integration while retaining our focus on our customers and business Integration Brand transformation from Delta Lloyd to NN started Agreements reached with trade unions and Works Councils in the Netherlands on Reorganisation Framework Multi access distribution Higher Bancassurance COLI sales for Japan Life driven by further expansion of the bank distribution network and the Sumitomo partnership which started in April 2017 NN Hellas renewed its bancassurance agreement with Pireaus Bank for another 10 years Capturing growth NN Hayat ve Emeklilik in Turkey introduced a pension product to capture demand following new legislation NN Bank issued a EUR 500m conditional pass-through covered bond to support funding of further growth Innovation Smart Agent Mobile App, a tool to support sales agents in their daily activities, currently being piloted in Greece Netherlands Non-life introduced a new car insurance, Roxo, using machine learning to calculate risk premiums 4
Further reduction of the expense base Administrative expense base 1 (in EURm) 2,024-86 Continued focus on cost synergies at Netherlands Life, Netherlands Non-life, Asset Management, the segment Other and Belgium -36-23 -17 5 1-17 1,938 Administrative expenses reduced by EUR 64m in 3Q17, or EUR 86m in 9M17, bringing the expense base down to EUR 1,938m FY16 expense base NL Life NL Nonlife Belgium Asset Management Bank Corporate/ Holding 3Q17 expense base 2 New cost reduction target to be announced at Capital Markets Day on 30 November 1. Netherlands Life, Netherlands Non-life, Belgium, Asset Management, Banking business and Corporate/Holding entities 2. Expense base calculated on a last 12-months basis 5
3Q17 results Delfin Rueda, CFO
3Q17 Operating result and Net result Operating result ongoing business (in EURm) Operating result to Net result (in EURm) Net result (in EURm) NN Delta Lloyd 319 35% 431 51 379 Operating result ongoing business Non-operating items 1 Japan CBVA Special items 2-45 Amortisation of acq. intangibles Taxation 431-159 -33 541 3 436 69% 734 36 699 Minority interests -4 3Q16 3Q17 Net result 734 3Q16 3Q17 1. Includes realised capital gains/losses and impairments, revaluations and market & other impacts 2. Includes restructuring expenses and expenses related to the integration of Delta Lloyd 7
Operating result ongoing business by segment Operating result ongoing business (in EURm) Operating result 3Q17 EUR 431m up 35% on 3Q16 319 38 40 52 21 178-11 3Q16 35% 431 41 45 52 77 1 215 3Q17 945 100 130 138 49 547-20 9M16 31% 1,241 115 175 192 5 726 9M17 29 Netherlands Life: Operating result up on higher technical margin, lower expenses and the contribution of Delta Lloyd, partly offset by lower fees and premium-based revenues Netherlands Non-life: Operating result down reflecting an unfavourable claims experience at Individual disability and a negative operating result for Delta Lloyd; combined ratio 102.5% Insurance Europe: Operating result up reflecting higher fees and premium-based revenues partly offset by higher expenses Japan Life: Operating result up on higher fees and premium-based revenues, an improvement in the technical and investment margin, partly offset by higher expenses Asset management: Operating result up reflecting higher fees partly offset by higher expenses Other: Operating result up supported by EUR 32m of non-recurring benefits, as well as a higher operating result at the banking business Netherlands Life Insurance Europe Asset Management Netherlands Non-life Japan Life Other 8
Free cash flow 3Q17 Movement in holding company cash capital (EURm) 1,731 332-64 Free cash flow EUR 268m -209 1,789 Free cash flow of EUR 268m driven by EUR 332m of dividends received mainly from the Dutch units Capital flows to shareholders reflect cash part of the 2017 interim dividend (EUR 130m) and the amount of shares repurchased in 3Q17 (EUR 79m) 2Q17 Dividends from subsidiaries Other 1 Capital flows from / (to) shareholders 3Q17 1. Includes holding company expenses and other cash flows 9
Solvency II movement 3Q17 SII ratio +6% +2% 196% 204% -0% Solvency II ratio increased reflecting operating return and market variance OF 1 (in EUR bn) SCR 1 (in EUR bn) 15.3 7.8 +0.3-0.1 +0.3 +0.0-0.0 +0.0 15.9 7.8 Operating return includes a contribution from Delta Lloyd of EUR ~60m to Own Funds Market variance mainly due to tightening of credit spreads on government bonds and positive equity and real estate revaluations 2Q17 Operating return 2 Market variance Other 3 3Q17 1. Eligible Own Funds and Solvency Capital Requirement; Available and required regulatory capital for Japan Life, Asset Management and pension funds 2. Operating return includes Solvency II entities, Japan Life, Asset Management and pension funds, as well as holding expenses 3. Mainly includes model and assumption changes, the accruals of the qualifying debt and the change of non-available Own Funds and non-eligible Own Funds as well as special items related to non-solvency II regulated entities and Holding 10
Maturity of senior notes on 17 November 2017 Holding company cash capital (EURm) Financial leverage (notional, in EURm) 1,789 1,214-575 29.9% 28.1% Financial leverage ratio 6,675 575 6,100 1,250-575 1,250 2,000 2,000 NN subordinated notes NN senior notes Subordinated notes (former DL) Senior notes (former DL) 2,850 2,850 3Q17 Repayment of senior notes Pro-forma cash capital Financial leverage 3Q17 Repayment of senior notes Pro-forma financial leverage Maturity of EUR 575m Delta Lloyd senior notes reduces financial leverage ratio to 28.1% Cash capital position at the holding company at a comfortable level of EUR 1.2bn 11
Wrap up Lard Friese, CEO
Key takeaways 1 Strong operating performance and commercial performance of the combined group 2 Ongoing focus on efficiency: further expense reduction in business units in scope of integration of EUR 64m in 3Q17 3 Strong capital position: Solvency II ratio of 204%; holding company cash capital at EUR 1.8bn 13
Q&A Lard Friese, Delfin Rueda, Jan-Hendrik Erasmus
Appendices
Breakdown of operating result between NN Group and Delta Lloyd 3Q17 operating result before tax (EURm) 3Q17 total NN Group Delta Lloyd Netherlands Life 215 187 29 Netherlands Non-life 1 7-6 Insurance Europe 77 70 7 Japan Life 52 52 Asset Management 45 40 5 Other 41 24 17 Operating result ongoing business 431 379 51 16
Dividends upstreamed Dividends upstreamed by segments/subsidiaries (EURm) 3Q17 2Q17 1Q17 2016 Netherlands Life 1 168 501 160 642 Netherlands Non-life 1 49 5-154 Insurance Europe 1,2 15 172 13 251 NN Japan Life - 57-80 Asset Management 33 31-93 NN Re Netherlands 50 50 50 250 Other 1 17 3 73 140 Total 332 820 296 1,611 1. Includes interest on subordinated loans provided to subsidiaries by the holding company 2. Refers to Insurance Europe entities consolidated totals excluding Czech Life insurance business (branch of NN Life) 17
Important legal information NN Group s Consolidated Annual Accounts are prepared in accordance with International Financial Reporting Standards as adopted by the European Union ( IFRS-EU ) and with Part 9 of Book 2 on the Dutch Civil Code. In preparing the financial information in this document, the same accounting principles are applied as in the NN Group N.V. condensed consolidated interim accounts for the period ended 30 September 2017. All figures in this document are unaudited. Small differences are possible in the tables due to rounding. Certain of the statements contained herein are not historical facts, including, without limitation, certain statements made of future expectations and other forward-looking statements that are based on management s current views and assumptions and involve known and unknown risks and uncertainties that could cause actual results, performance or events to differ materially from those expressed or implied in such statements. Actual results, performance or events may differ materially from those in such statements due to, without limitation: (1) changes in general economic conditions, in particular economic conditions in NN Group s core markets, (2) changes in performance of financial markets, including developing markets, (3) consequences of a potential (partial) break-up of the euro or European Union countries leaving the European Union, (4) changes in the availability of, and costs associated with, sources of liquidity as well as conditions in the credit markets generally, (5) the frequency and severity of insured loss events, (6) changes affecting mortality and morbidity levels and trends, (7) changes affecting persistency levels, (8) changes affecting interest rate levels, (9) changes affecting currency exchange rates, (10) changes in investor, customer and policyholder behaviour, (11) changes in general competitive factors, (12) changes in laws and regulations and the interpretation and application thereof, (13) changes in the policies and actions of governments and/or regulatory authorities, (14) conclusions with regard to accounting assumptions and methodologies, (15) changes in ownership that could affect the future availability to NN Group of net operating loss, net capital and built-in loss carry forwards, (16) changes in credit and financial strength ratings, (17) NN Group s ability to achieve projected operational synergies, (18) catastrophes and terrorist-related events, (19) adverse developments in legal and other proceedings and (20) the other risks and uncertainties contained in recent public disclosures made by NN Group. Any forward-looking statements made by or on behalf of NN Group speak only as of the date they are made, and, NN Group assumes no obligation to publicly update or revise any forward-looking statements, whether as a result of new information or for any other reason. This document does not constitute an offer to sell, or a solicitation of an offer to buy, any securities. 18